Match Document Document Title
9036791 Telephone system having alert module  
One telephone system embodiment having an alert module includes a base unit and at least one handheld unit. The base unit has a processor in data communication with a telephone network interface,...
9031207 System and method for providing location information for addressed based E-911 calls to public safety answering points  
A system and method for communicating location information of a VoIP subscriber to a public-safety answering point may include receiving an E-911 telephone call from a VoIP telephone. Location...
9020106 Emergency video calls  
A device is configured to identify an emergency call from a user device, determine that the user device is to be connected on a video call, and obtain first video call information associated with...
9020462 Enhanced handling of duress situations  
A wireless communications device can be triggered by a user in a duress situation to provide to a predetermined recipient, or to a monitoring service, a duress message containing...
8989698 Supplemental rescue resources  
A supplemental rescue resources system can receive an emergency alert message from a mobile device and use data from the message and other sources to determine and select appropriate supplemental...
8965325 Enabling emergency call back to a user device  
Emergency call backs may be placed to a user device in a manner that bypasses certain features (e.g., call forwarding) that may be enabled by the device. A method may include receiving an...
8954029 Integrated services user part (ISUP)/ session initiation protocol (SIP) gateway for unlicensed mobile access (UMA) emergency services call flow  
An ISUP/SIP gateway is implemented to encapsulate SS7 location requests from a switched telephone network into an Internet protocol SIP message including one or more location objects. The ISUP/SIP...
8953749 Lifestyle multimedia security system  
A method is disclosed for remote monitoring of a premises, comprising the steps of operatively coupling a geographically remote client to a security system server which is capable of...
8953750 Communications via a media content device  
Various aspects are described that may provide various communications services. These services may provide for the ability of a user to initiate or request a communication with a third party, such...
8938209 Method to implement E911 services in IMS (IP multimedia subsystem)  
Efficient processing and/or routing of emergency calls in an IMS (IP Multimedia Subsystem) for VoIP (Voice over IP) subscribers can be enabled. In one aspect, an E911 profile is generated, for...
8924872 Overview user interface of emergency call data of a law enforcement agency  
Techniques in this disclosure may provide a user interface that concurrently displays multiple panels which provide visualization of emergency call data of a law enforcement agency. The user...
8908835 Method and system for providing forced hold behavior in a SIP-based network  
A method and system and process for providing forced hold behavior is disclosed. The forced hold behavior may be enabled during an emergency dialog between a user and a Public Safety Answering...
8903446 Enhanced public safety communication system  
A communication system (100) provides collaboration between narrowband communication devices (102) and broadband communication devices (104) operating over different networks. The communication...
8903051 Returning calls to emergency callers without valid telephone numbers  
A device is configured to detect an emergency call from a user device associated with a device identifier, the device identifier including information that identifies the user device. The device...
8897827 Enhanced public safety communication system  
A communication system (100) provides collaboration between narrowband communication devices (102) and broadband communication devices (104) operating over different networks. The communication...
8896436 Security alarm systems and methods  
A method for providing notification of an alarm event to a plurality of individuals and communication therebetween having steps that include: receiving an alarm event signal from an alarm system...
8897436 Method and apparatus for providing emergency ring tones for urgent calls  
A method and apparatus for enabling calling parties to request the VoIP network to provide a special ring tone to be signaled as the occurrence of an urgent call to called parties are disclosed....
8886155 Emergency call handoff between heterogeneous networks  
A system to receive, from a user device, a request to establish a communication session to allow an emergency call to be placed or transferred to a public safety access point (PSAP) server;...
8880110 Enhanced public safety communication system  
A communication system (100) provides collaboration between narrowband communication devices (102) and broadband communication devices (104) operating over different networks. The communication...
8878889 Method and system for originating and receiving emergency push-to-talk calls  
A wireless communication device (WCD) that is configured to originate and receive push-to-talk (PTT) calls may be identified by a standard identifier in standard PTT calls and may be identified by...
8879713 Optimized method to select and retrieve a contact center transaction from a set of transactions stored in a queuing mechanism  
A system and method to select and retrieve contact center transactions from a set of transactions stored in a queuing mechanism. The system includes an interactive voice response system configured...
8873718 Enhanced E911 location information using voice over internet protocol (VoIP)  
An E-9-1-1 voice-over-IP (VoIP) solution is provided wherein a 911 call from a wireless VoIP device is routed directly to the correct Public Safety Answer Point (PSAP) via dedicated trunks,...
8873717 Emergency alert signaling  
Novel tools and techniques to allow enhanced distribution of emergency messages and other public information. In one aspect, these tools can provide a secure channel for an emergency message...
8873719 Active assailant protocol for emergency dispatch  
Systems and methods are provided to guide an emergency dispatcher in responding to emergency calls involving an active assailant. The systems and methods can include an emergency police dispatch...
8868616 Event data monitoring systems and methods  
A personal monitoring system of the present disclosure has a network and a sensing device. The sensing device has a network interface for coupling the sensing device to the network and is coupled...
8848877 Emergency responder reply system and related methods  
An emergency responder reply system (ERRS) and method are disclosed that minimize, and in many instances eliminate, the delays frequently associated with responding to emergency and other events...
8842151 Security monitoring system with flexible monitoring sequence  
In conjunction with the dial-up public telephone system, voice quality lines carry videophone signals for monitoring a multitude of locations from at least one central station for use in a variety...
8843119 Method and apparatus for call handling  
There is provided a system and method of call handling comprising a first communications device having an acceptor of call purpose from a first party for a call, a communications channel including...
8836749 Security monitoring system with combined video and graphics display  
A remote location having at least one monitoring device is monitored via a temporary communication channel so that an image from the remote location is displayed at a monitoring location along...
8838131 Providing geographic locations of a user's wireless device  
A method, system, and medium are provided for determining the identity of a user associated with a wireless device located near a geographic location at a specific time. In response to the...
8831556 Unique global identifier header for minimizing prank emergency 911 calls  
A prank call server that performs 911 prank call filtering over a 911 emergency call system, prior to routing a 911 call to a PSAP. The inventive prank call server identifies prank calling...
8832187 System and method for providing chat-based crisis management services  
An approach is provided for chat-based crisis management services. A crisis situation is recognized based on one or more events. Individuals needed for crisis management are identified and a...
8824454 Peering network for parameter-based routing of special number calls  
A system and method that routes special number calls from communications devices, including VoIP communications devices, to an answering point that is selected based on a parameter. A peering...
8824639 Triggering a 911 voice call from a non-voice message  
A voice based emergency call, such as a call to 911, is provided to a public safety answering point (PSAP) triggered from a non-voice based emergency call. When a non-voice based call is sent to a...
8824999 System and method for providing contact information of an out of area mobile device to a reverse 911 database  
A system and method for registering the contact information of mobile devices with a service 911 service is presented. In one embodiment, a mobile switching center receives the contact information...
8818323 Method for supporting an emergency call in a mobile communication system  
A method for supporting an emergency call in a mobile communication system is provided, which comprises the steps of: receiving, at a radio resource management entity, a message from a UE...
8817951 Method and system for monitoring a location  
A method and system for monitoring a location via a called telephony communication device is disclosed. The method at the called telephony communication device includes receiving (304) a request...
8811934 Communications device, system and method  
A system for communicating an alert message from a user to a recipient is disclosed. In one embodiment the system includes a communications network, a communication device, and a communications...
8804695 Methods, systems, and computer program products for providing alerts and notifications  
A method, system, and computer program product for providing alerts and notifications to Internet Protocol-enabled devices are provided. The method includes receiving an alert message from a...
8804914 Method and apparatus for processing of a toll free call service alarm  
A method and apparatus for automatic processing of toll free call service alarms are disclosed. For example, the method receives a trouble ticket by a service provider for a toll free call service...
8779917 Weather notifications to communication devices  
Methods, apparatus, and computer readable media for providing real-time weather notifications to at least one communication device across various networks are described. Methods disclose receiving...
8775643 Realizing method of emergency call registration  
A realizing method of emergency registration is disclosed. When the user equipment in the visited network initiates an emergency registration request, the method comprises the following steps:...
8761071 Internet protocol radio dispatch system and method  
A method and system for dispatching calls using a packet network is disclosed. The use of distributed call management modules, enables various communication systems, such as RF and PSTN systems,...
8761351 Automated management of information via an emergency operations center  
Information received from a first responder on the scene of an emergency event is automatically distributed and managed by an Emergency Operations Center (EOC) via various combinations of emails,...
8754763 Security alarm systems and methods  
An alarm system having one or more computer-readable media comprising computer-executable instructions for providing notification of an alarm event to individual(s). The computer-executable...
8737584 Method and apparatus for providing emergency calls to a disabled endpoint device  
The present invention enables the remote activation of a device by a packet-switched service, e.g., VoIP network service for the purposes of receiving calls identified as urgent from a...
8737594 Emergency services for packet networks  
The present invention provides a technique for facilitating emergency services via packet networks. Emergency service providers will implement emergency proxies to ensure that proper call setup...
8738061 Enhanced public safety communication system  
A communication system (100) provides collaboration between narrowband communication devices (102) and broadband communication devices (104) operating over different networks. The communication...
8731741 Method for providing a security service using a vehicle keyfob  
A system and method that enables a user of a telematics-equipped vehicle to initiate security services by activating their vehicle keyfob. If a user senses an emergency situation, such as a person...
8731144 Temporary callback system for emergency calls and methods thereof  
The present disclosure relates to emergency services and more particularly, to a temporary callback system for emergency calls and methods thereof. In one illustrative embodiment, the system can...