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9042522 End-to-end logic tracing of complex call flows in a distributed call system  
A logic history can be provided for every request or call instance through a distributed computing system that uniquely traces its entire path, end-to-end, in-band within the messaging for the...
9036790 Call re-establishment  
Method and user terminal for handling a call over a communications network between a first user terminal, usable by a first user, and at least one other user terminal, usable by a respective at...
9031206 Unusual event detection in a telecommunications network  
Measures for detecting unusual communication session events in a telecommunications network. A Markov model for events occurring in communication sessions conducted in the network is maintained....
9020114 Systems and methods for detecting a call anomaly using biometric identification  
Embodiments of the present invention are directed generally to use of biometric identification during a call for detecting an anomaly occurring in the call, such as a change in the parties...
9020115 Inmate communications  
Inmate communications can include establishing a communication, between an inmate device and a registered device, and storing information associated with the communication in a local data store.
8989717 Multi-tier service wireless communications network  
The present invention pertains to improved communication quality in cellular communication networks and the like. A customer has the option to pay different amounts for different tiers of service...
8982719 Dynamically troubleshooting voice quality  
In an example embodiment, a method for dynamically troubleshooting voice quality. The method comprises generating a request to intercept a predetermined data stream on a network, acquiring a...
8934609 Method and apparatus for identifying and monitoring VoIP media plane security keys for service provider lawful intercept use  
A mechanism is described that enables encrypted end-point communications in a VoIP network to be accessed by a service provider. The mechanism includes a session information retrieval component...
8903066 Portable system for institutional telephone service provision  
One exemplary embodiment provides a device comprising: a connection panel configured to accept a removable connection to a telephone of a controlled access residential institution; a network...
8897428 Managing recordings of communications sessions  
A device for recording the content of live communications sessions allocates each session with a unique identifier which is also communicated to a server, exchange, switch or endpoint having...
8861707 Method and apparatus for simultaneously monitoring computer user screen and telephone activity from a remote location  
Systems and methods for monitoring computer user screen an telephone activity from a remote location are provided. The method includes the steps of recording data corresponding to two actual...
8831194 Telephonic communication redirection and compliance processing  
Processing telephonic communication is disclosed. A request to establish communication is received from a first communication participant. A first identifier associated with the request is mapped...
8804926 Communicating modem or multimedia terminal adapter status to a handset for a cordless telephone  
A cordless telephone system provides indication of event information for customer premises equipment. The cordless telephone system includes a base station and handsets. The base station receives...
8804914 Method and apparatus for processing of a toll free call service alarm  
A method and apparatus for automatic processing of toll free call service alarms are disclosed. For example, the method receives a trouble ticket by a service provider for a toll free call service...
8788230 Methods, system, and computer-readable media for facility integrity testing  
Methods, systems, and computer-readable media provide for facility integrity testing. According to embodiments, a method for populating a watch list with circuits of a communications network to be...
8775163 Selectable silent mode for real-time audio communication system  
A facility for conducting a real-time conversation in which the selected one of a number of participants utilizes a silent mode is described. Remark spoken by participants other than the selected...
8774368 System and method to use enterprise communication systems to measure and control workplace noise  
System and method are disclosed to mitigate noise in an area monitored by a plurality of telecommunication terminals in communication with a controller, the method including: detecting an...
8767922 Elimination of typing noise from conference calls  
A method for eliminating typing noise from a conference call in which a plurality of participants communicate via a plurality of client devices connected to a conference server via a corresponding...
8750461 Elimination of typing noise from conference calls  
A method for eliminating typing noise from a conference call in which a plurality of participants communicate via a plurality of client devices connected to a conference server via a corresponding...
8725129 Multi-tier service wireless communications network  
The present invention pertains to improved communication quality in cellular communication networks (10) and the like. A customer has the option to pay different amounts for different tiers of...
8718604 Method and apparatus for providing alternative telephony service, and method of computing inverse call charge using the same  
Disclosed is a method and an apparatus for providing an alternative telephony service which automatically switches an originating call between a basic telephony network and an alternative...
8718022 Method of collecting information in mobile communication system  
There are disclosed a method of and a system for collecting information related to operation of a radio communication system inexpensively and easily. A mobile radio terminal monitors a...
8706089 Change detection of target identification data in lawful interception systems  
A node of telecommunications network comprises comparing means for comparing current mobile station ID information with previously stored mobile station ID information. The node also comprises...
8693640 Facility outage restoration simulator inquiry tool  
Methods, systems, and computer-readable media for preparing for a service disruption are provided. Information relating to an activity at a target location is received. Upon receiving information...
8670552 System and method for integrated display of multiple types of call agent data  
Method and systems are presented for presenting multiple activities associated with one of a plurality of call center agents correlated in time. In one embodiment, the method comprises the steps...
8666028 Intermediary monitoring control  
Systems and methods are disclosed for allowing a monitoring party to have intermediary control over a communication between a calling party and a called party. A notification may be sent to a...
8660249 System and method for remote home monitoring and intercom communication  
A system and method for remote home monitoring and intercom communication. An indicator is received for activating an interactive feature of a telephone. A determination is made whether the...
8654932 Intelligent communications network tap port aggregator and methods thereof  
A network tap port aggregator for use in monitoring a network is provided. The network tap port aggregator includes a first device interface terminal for receiving a first network feed. The...
8644469 Methods, systems, and products for monitoring service usage  
Usage information is received that describes usage of communication services by a communications device. The usage information is compared to monitoring criteria. When the monitoring criteria is...
8644307 Communication transfer apparatus and communication transfer method  
A communication transfer apparatus and a communication transfer method can transfer communications at low cost without the need of requesting a global IP network to switch any port number. The...
8625748 Removable sensor modules  
A removable telecommunication sensor module is configured to be removably coupled between a power protection device and a bus bar and/or a backplane. The removable telecommunication sensor module...
8605863 Method and apparatus for providing state indication on a telephone call  
A method and apparatus for providing a state indication on a voice communication session such as a telephone call or communication session implemented as part of a virtual environment enables the...
8594626 Post-paid wireless service balance management  
Methods and media for post-paid wireless service balance management are described. In one embodiment, it is determined that a usage threshold has been met based upon a concluded wireless session...
8588382 Method and apparatus for reconstructing call paths in multiple telephony sessions  
A network management system (100) has a communications interface (110), a memory (104), and a controller (102). The controller is programmed to retrieve (202) a plurality of call detail records...
8577003 Centralized call processing  
Disclosed are systems and methods which provide a centralized architecture for call processing. Embodiments utilize voice over Internet protocols (VoIP) to carry calls from a location at which...
8565382 Method for obtaining information of key management server, and method, system and device for monitoring  
The present invention discloses a method for obtaining key management server information, and an intercepting method, system and device, including: in the process of a user equipment registering...
8548125 Call re-establishment  
Method and user terminal for handling a call over a communications network between a first user terminal, usable by a first user, and at least one other user terminal, usable by a respective at...
8526595 Auto-dialer blocking on network  
A method and platform for reducing call blocking in a telecommunications network addresses problems caused by the use of auto-dialers and by mass calling events in the network. When a capacity...
8520804 Lawful interception of DSS1 based virtual private network  
The present invention relates to methods and arrangements in a telecommunication system to generate Interception Related Information IRI related to Virtual Private Network VPN calls, which...
8509390 Offender message delivery system  
A correctional facility communication system for sending an external message to an offender of a correctional facility is disclosed. The correctional facility communication system includes a...
8483676 System and method for the synchronized transmission of tone sequences  
A computer implemented method for transmitting dual tone multi-frequency (DTMF) tones is disclosed. The method includes sending an indication to a mobile device to start a cyclic ring tone...
8483309 Method, arrangement and device for transmitting information between a central unit and at least one decentralized unit in a communication network  
The invention relates to a method, an arrangement and a device for transmitting information between a central unit (DSLAM) and at least one decentralised unit (TN1, TN2, TN3) in a communication...
8451981 Telecommunication wired monitor system  
A telecommunication central office site monitor system comprising a central monitoring board configured to receive and send reported current values. The reported current values may be provided by...
8447019 Method and system for providing call screening in a packet-switched network  
Embodiments of the invention provide systems and methods for determining whether a call in a packet-switched network to a first destination is to be forwarded, forwarding the call to a second...
8437246 Method and apparatus for providing internet protocol call signaling network assurance  
A method and apparatus for alarming on all signaling protocol messages that fail in substantial numbers on any particular routes within an IP network are disclosed. For example, upon receiving...
8432816 VoIP terminal having QoS monitoring function and QoS monitoring method  
A Voice over Internet Protocol (VoIP) terminal has a Quality of Service (QoS) monitoring function and uses a QoS monitoring method. In a VoIP system performing real-time voice communication over...
8433063 Horizontal copper patching assembly  
Assemblies and methods are provided for facilitating copper-wire patching. More particularly, the assemblies and methods involve mounting patch ports arranged along a horizontal plane...
8428225 Method and apparatus for analyzing and mitigating noise in a digital subscriber line  
Data indicative of a level of stability of a DSL link is received. Based on the received data, it is determined whether the data indicates a level of stability of the DSL link that is above or...
8423310 Methods, systems, and computer-readable media for facility integrity testing  
Methods, systems, and computer-readable media provide for facility integrity testing. According to embodiments, a method for populating a watch list with circuits of a communications network to be...
8406398 Call detail record data refinement and reporting  
An embodiment of a method includes selecting call detail report (CDR) call setup attributes from captured CDR data, refining the CDR data, and summing CDR amount attribute values for each set of...

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