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8964959 Electronic device, incoming call answering and rejection method and digital data storage media  
An incoming call answering and rejecting method, an electronic device, and a digital data storage media are provided. The method is applied to an electronic device having a touch screen and has...
8918342 System for closed loop decisionmaking in an automated care system  
There is disclosed a system functional for operating and updating an interactive voice response self care system which utilizes various types of models. The system is capable of improving the...
8879710 Private branch exchange, voice quality adjustment method, and non-transitory computer-readable medium storing voice quality adjusting program  
Provided is a private branch exchange capable of independently adjusting call voice level and call quality according to a connection type of a communication line or a telephone. The private branch...
8861381 Exchange system and server device  
An exchange apparatus serves a plurality of telephone terminals and a server device is connected to the exchange apparatus via an exchange network and that, in a case in which the plurality of...
8825470 System and method of providing a response with a different language for a data communication protocol  
A system and method of providing a response with different language options for a data communication protocol, such as Session Initiation Protocol, are disclosed. For example, data communication...
8779962 Audio device switching with reduced pop and click  
This document discusses, among other things, apparatus and methods including an analog-to-digital controller (ADC) configured to receive an enable signal and to provide an ADC output signal to...
8767942 Muting audio in turret switching systems  
Broadcasting data streams to telephony devices via talk paths, wherein audio data streams are muted based on connection states of each of the plurality of talk paths. Each telephony device sends...
8761375 Unpaid break time for contact center agents  
An agent's request for a break is indicated by a pause request and pause code, where the pause code indicates the reason for the break. In one embodiment, a pause request is analyzed to determine...
8744501 System and method for service invocation and response with a communication device based on transmitted code content recognition  
A system and method for enabling a user to invoke a service over a signaling channel in a communication system with a communication device such as a mobile phone. The user dials a series of digits...
8737391 Switching matrix and method for specifying a switching matrix  
A method of specifying a switching matrix over a Bene{hacek over (s)} network involves specifying a first number of ingress ports and a second number of egress ports for the matrix. Switching...
8717906 Network relay device, network, and network maintenance and operation method  
A network relay device constituting a network includes a frame determination unit for referencing a protocol identifier contained in a frame from an external network relay device constituting...
8718686 System and method for service invocation and response with a communication device based on transmitted code content recognition  
A system and method for enabling a user to invoke a service over a signaling channel in a communication system with a communication device such as a mobile phone. The user dials a series of digits...
8718687 System and method for mediating service invocation from a communication device  
A system and method for enabling a number of service providers to respond to communication device user service invocations through a service invocation distribution center. A telecommunications...
8681962 Method for a telecommunication's network, central office, and network terminating unit  
The invention relates to a method for a telecommunication's network with a central office (CO), an access network (AN), a multiple of network terminating units (DPD) and customer premises...
8644461 Unified rules for voice and messaging  
The claimed subject matter provides a system and/or a method that facilitates managing an incoming data communication in connection with unified communications. A unified communications component...
8594303 Unpaid break time for contact center agents  
An agent's request for a break is indicated by a pause request and pause code, where the pause code indicates the reason for the break. In one embodiment, a pause request is analyzed to determine...
8537832 Exception detection and thread rescheduling in a multi-core, multi-thread network processor  
Described embodiments provide a packet classifier of a network processor having a plurality of processing modules. A scheduler generates a thread of contexts for each tasks generated by the...
8537974 System and method for facilitating emergency calling from a remote terminal  
A system and method to expedite special number calls from a remote terminal that employs call control system comprising a control module and a translations database and is connected to the trunk...
8494148 Dynamic IVR dialog based on analytics data  
A method comprising receiving, at a call-processing switch, a call from a calling entity in which the calling entity is a natural person and a telecommunications terminal, and, wherein the call...
8488591 Method and system for video telephone communications set up, related equipment and computer program product  
A method of setting up a video telephone call between a first video telephone terminal and a second video telephone terminal on a data network includes the steps of: establishing a telephone call...
8488594 Apparatus and system for bridging communication signals  
According to embodiments of the present invention, there is provided an apparatus and a system for bridging communication signals. According to a non-limiting embodiment of the present invention,...
8467390 Method and system for network stack tuning  
In general, the invention relates to a method for sending a packet from an application to a destination. The method includes opening a network connection between the application and the...
8462770 Method and system for bypassing 3GPP packet switched core network when accessing internet from 3GPP UES using 3GPP radio access network  
Techniques for bypassing a packet core network for Internet bound traffic from user equipment (UE) via a RAN are described herein. According to one embodiment, it is determined whether a packet of...
8447026 Data driven configuration of call management applications  
A call manager uses a call management application in conjunction with a live dial database to control routing of calls for managed devices. To generate the live dial database, the call management...
8447352 Method and apparatus for communicating via virtual office telephone extensions  
A system for (and a method of) selectively establishing communication with at least one wireless device associated with a single telephone number serving as a virtual office extension is provided....
8433052 System and method for requesting additional telephone numbering information for reporting  
A system for determining whether to request additional telephone number resources for a telecommunications carrier. The system includes a first database operated by a telecommunications carrier...
8411668 Method and apparatus for staggering internet protocol teleconferencing calls  
A method and apparatus for enabling providers of PSTN toll free services to stagger simultaneous transmission of call setup signaling messages into an IP based teleconference bridge, supported by...
8396061 Apparatus and system for coupling and decoupling initiator devices to a network without disrupting the network  
The present invention enables the coupling and decoupling of multiple processing devices to a network without disrupting the network. In an embodiment, the invention provides a switch having a...
8380245 Method and apparatus for communicating via virtual office telephone extensions  
A system for (and a method of) selectively establishing communication with at least one wireless device associated with a single telephone number serving as a virtual office extension is provided....
8363810 Method and system for aurally positioning voice signals in a contact center environment  
A contact center media server for aurally positioning participants of a contact center transaction at aural positions designated by a contact center agent. The media server includes a...
8363816 Electronic device, incoming call answering and rejection method and digital data storage media  
An incoming call answering and rejecting method, an electronic device, and a digital data storage media are provided. The method is applied to an electronic device having a touch screen and has...
8351447 Data communication system, cradle apparatus, server apparatus, data communication method and data communication program  
A data communication system includes a portable electronic apparatus, a server apparatus, a cradle apparatus, and a home apparatus. The portable electronic apparatus includes a communication...
8340273 Provision of telecommunication services  
A device (1200) for concentration of unused subscriber lines in a telecommunications or data network comprising a first distribution matrix (104) connected to a crossover matrix (108) and a second...
8325742 Network bridge and a method of operating thereof  
A network bridge comprising two ports for connection to two networks, a spanning tree controller and a wireless bridge link controller for each port. The ports employ an adaptive modulation...
8310958 Routing calls in a network  
A method includes receiving a session initiation protocol (SIP) invite message and identifying a particular service associated with the SIP invite message. The method may also include identifying...
8300638 Multimodal multilevel precedence and preemption  
A device comprising a network resource controller to preempt at least one multiple-user session over a primary modality of communication according to a precedence-level associated with users of...
8295292 High performance hardware linked list processors  
In one embodiment, a reassign command is received for reassigning a first node identified by a first global identifier (GID) from a first context identified by a first context ID (CID) to a second...
8295199 Methods and systems for maintaining diversity for telecommunication services  
Diversity among telecommunications circuits is maintained by analyzing factors including whether synchronization leads are shared by diverse circuits, whether violations of diversity are brought...
8289980 Method for establishing a unicast media session  
A method and IP Multimedia Subsystem (IMS) gateway for establishing a unicast media session between a media receiver and a media source in an IMS network via a Network Address Translation (NAT)...
8280033 Provision of alternative telecommunication services  
Apparatus for providing a plurality of alternative telecommunications services to a plurality of users (14, 16, 18, 20, 22) of a telecommunications network (10) comprising a primary cross-connect...
8229095 Methods, systems and storage mediums for providing a self-provisioning telephony service  
Methods, systems, and storage mediums for implementing self-provisioning telephony services are provided. A method includes storing an access number at a service control server that services a...
8189570 System and method for processing calls to VoIP devices using the called party's email address  
Systems and methods are disclosed for system for processing calls to a SIP or VoIP device using the called party's Email address in which a call redirect server component is provisioned with the...
8184650 Filtering of redundant frames in a network node  
A method of filtering redundant frames including a MAC source address, a frame ID and a CRC value, in a network node with two ports each including a transmitting device and a receiving device, is...
8170190 Method and system for managing telephone number allocation  
A system and method in accordance with exemplary embodiments may include receiving, from a customer, limitation data associated with managing telephone number allocation, determining a limitation...
8165115 System for switching variable-length data packets of heterogeneous network and method for the same  
Disclosed is a system for data-switching variable-length packets of a heterogeneous network which includes: at least two switching interface modules connected to at least two networks respectively...
8144715 Method and apparatus for interworking VPLS and ethernet networks  
To allow seamless interworking between an 802.1ah service instance (ISID) and a VPLS service instance, the AGI value used to signal the setup of the pseudowire portion of the VPLS may carry the...
8130775 Mechanism for protecting a pseudo-wire  
A method is provided for setting up at least two pseudo-wires able to broadcast a stream of data, wherein a first pseudo-wire is set up between an input router of a packet-switched network and...
8085768 System and method for managing a list of entries containing routing information  
A system and method adds and manages entries on a list of entries of routing information to allow the top entry to be used for routing to a destination corresponding to the list. Costs of a...
8085925 Data driven configuration of call management applications  
A call manager uses a call management application in conjunction with a live dial database to control routing of calls for managed devices. To generate the live dial database, the call management...
8064590 Campaign in a geo-spatial environment  
A method, apparatus, and system of a campaign in a geo-spatial environment is proposed. In one embodiment, a method includes populating each profile of a geo-spatial social network with an address...

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