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US20060184379 |
Embedded warranty management
Methods and systems for obtaining and analyzing data from embedded sensors in electronic products for warranty management. A data collection unit in an electronic product collects and reports data... |
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US20140310186 |
VEHICLE MAINTENANCE AND WARRANTY COMPLIANCE DETECTION
Methods and systems for vehicle maintenance and warranty compliance detection and communication are disclosed. Specifically, a method to monitor the compliance of a user with vehicle maintenance... |
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US20120130778 |
SYSTEM AND METHOD FOR ASSESSING AND MANAGING FINANCIAL TRANSACTIONS
A method and system is provided which can analyze customer data, including information about current products and agreements of the customer. The customer data can be used to predict various... |
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US20070255444 |
SERVICE ACTIVITY MANAGEMENT SYSTEM AND METHOD FOR SEMICONDUCTOR MANUFACTURING EQUIPMENT
An activity management system, and a method of using thereof, is described for a service process in semiconductor manufacturing. The activity management system includes a data collection system... |
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US20050015273 |
Warranty management and analysis system
A warrantor computer system provides automated support functions that permit new and existing customers to enter into warranty agreements, alter existing warranty agreements or change customer... |
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US20130046659 |
RF-ID PRODUCT TRACKING SYSTEM WITH PRIVACY ENHANCEMENT
A method for using electronic product identification devices to track product sales and enable sales transactions to be registered in an electronic registration (ER) system without causing privacy... |
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US20100174562 |
WARRANTY METHOD AND SYSTEM
The present invention compensates loss resulting from unexpected outcome of service or unanticipated product performance. A consumer is provided an option to purchase a warranty prior to or during... |
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US20100088173 |
Account Based Device Protection Coverage
Methods and means for device account based protection coverage are provided which allow for account holders to share a protection plan across a shared account, thereby covering a plurality of... |
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US20100211509 |
RESOURCE MONITORING DEVICE
A resource monitoring system that includes at least one resource monitoring device. The resource monitoring device is integrated in, connected to and/or interconnected to at least one resource... |
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US20120041884 |
METHOD AND SYSTEM FOR TRANSMITTING DIGITAL MEDIA BETWEEN REMOTE LOCATIONS
A method and system for processing an automotive warranty claim include capturing at least one digital image of a vehicle-related customer concern with a digital camera device. A barcode... |
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US20100250449 |
INLINE CHLORINATOR WITH INTEGRAL CONTROL PACKAGE, HEAT DISSIPATION AND WARRANTY INFORMATION ACCUMULATOR
An inline chlorinator with a housing having an inlet end and an outlet end in communication with the swimming pool bringing water from the pool through the inlet end and back to the pool from the... |
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US20120130908 |
VOICE RECOGNITION METHOD AND APPARATUS USING MODEL NUMBER LOOKUP
A voice response system for use in obtaining return qualification information for a product using a non-unique product identifier, including: a dial-in voice system operable to prompt a caller for... |
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US20100299217 |
WARRANTY MANAGEMENT SYSTEM
A warranty management system comprises a hardware device for inputting warranty information and a copy of a receipt. A network permits communication between the hardware device and a server. The... |
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US20110016008 |
Electronic registration systems for processing variable or multiple return/warranty policies, and associated methods
The exemplary embodiments described herein relate to the field of electronic registration (ER) of purchased products and, more particularly, to an improved electronic registration system that... |
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US20050033593 |
Service bureau system and method for providing service assistance
A service bureau system and method for assisting a user in retaining a service from a service provider selected from a plurality of service providers providing a plurality of different services.... |
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US20140201088 |
Consumer-Centric Product Tracking System
In one embodiment, a product tracking system may store product and product related information from multiple commerce chain entities, regardless of where the product purchase occurred. The product... |
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US20060229906 |
Apparatus and method for tracking and managing physical assets
A computer based system automatically gathers, analyzes, and delivers information relating to the procurement and utilization of a plurality of such assets, such as a fleet of industrial... |
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US20080281658 |
Systems and methods for creating and reviewing vehicle damage repair estimates, and notifying entities of issues relating to manufacturer's warranty or repair content
Methods and systems for generating a damage repair estimate, generating information relating to warranty and short sheet issues for a particular damage repair estimate, identifying... |
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US20150032638 |
WARRANTY AND RECALL NOTICE SERVICE BASED ON E-RECEIPT INFORMATION
Disclosed is an aggregation computing system and associated method for providing warranty, safety, and/or insurance notifications to a customer. The aggregation computing system typically includes... |
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US20130282592 |
System, Method and Computer Program Product for Registering Products and Promoting Customer Relationships
Regarding a product that is provided by a provider and received by a recipient, registration of the product and following-up with the recipient may be facilitated by way of web-based,... |
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US20110276498 |
PROCESS AND SYSTEM FOR ESTIMATING RISK AND ALLOCATING RESPONSIBILITY FOR PRODUCT FAILURE
The invention is a process and a system for identifying the risk areas in a manufacturer's logistic processes and for allocating responsibility for product unit failure to discrete events in the... |
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US20110131135 |
ONLINE WARRANTY HISTORY STORAGE ACCESS
A message confirming a transaction for the purchase of an item can include identifiers for the item and for a consumer as well as information pertaining to the transaction. The item identifier is... |
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US20060095289 |
Warranty tracking systems and methods
A warranty tracking system associates products and/or their sub-components with warranties and/or guarantees on them, and with the consumer who owns the product. When the consumer needs to... |
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US20130282509 |
SALES LEAD GENERATION SYSTEM FOR A COMPANY IN A SERVICE INDUSTRY AND RELATED METHODS
A sales lead generation system for a company in a service industry is disclosed. The sales lead generation system may comprise a master database for storing information for customers of the... |
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US20170004508 |
SYSTEMS AND METHODS FOR EFFICIENTLY HANDLING APPLIANCE WARRANTY SERVICE EVENTS
An automated event management system for smart appliances residing at locations of owners and communicatively connected to respective smart-appliance event-reporting platforms includes a service... |
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US20160110722 |
METHOD AND SYSTEM FOR ENABLING A SERVICE ASSOCIATED WITH A PRODUCT VIA A DIGITAL OBJECT
A method and system for a user to utilize a service associated with a product. The method and system collects user information and product information related to the product. The user information... |
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US20080040176 |
Online Protection Plan Supplemental Services
A system or method for providing online services to supplement furniture protection plans. Services provided by the system may include e-mail reminders, technician referrals, promotional... |
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US20140372325 |
SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR REGISTERING PRODUCTS AND PROMOTING CUSTOMER RELATIONSHIPS
Regarding a product that is provided by a provider and received by a recipient, registration of the product and following-up with the recipient may be facilitated by way of web-based,... |
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US20100235250 |
TRACKING ITEMS IN A DISTRIBUTION CHANNEL
A method of providing inventory control service to a point of sale, the method comprising: providing readers adapted to read a unique identifier (UID) of a purchased item and transmit the UID to a... |
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US20150026074 |
CONSUMER-CENTRIC PRODUCT WARRANTY MANAGEMENT SYSTEM
Consumer-centric communications-enabled portable, preferably tablet or smartphone-based, systems, methods and apparatus for product registration and warranty activation, and for product warranty... |
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US20100293020 |
EMBEDDED WARRANTY MANAGEMENT
Methods and systems for obtaining and analyzing data from embedded sensors in electronic products for warranty management. A data collection unit in an electronic product collects and reports data... |
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US20120239581 |
SCALABLE METHOD AND SYSTEM FOR CONNECTING, TRACKING AND FACILITATING WARRANTY, MAINTENANCE, SERVICE AND REPLACEMENT OF PRODUCTS WITHIN A COMMUNITY OF RESIDENTIAL HOUSING AND/OR COMMERCIAL BUILDING INVENTORIES OR UNITS OVER A COMMUNICATIONS NETWORK
A scalable method and system are provided for connecting, tracking and facilitating warranties, recalls, maintenance, repair and upgrade/replacement and purchase of new products within a community... |
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US20150127556 |
INFORMATION PRESENTATION METHOD, INFORMATION PRESENTATION SYSTEM, PROGRAM, AND RECORDING MEDIUM
One aspect of the present disclosure provides an information presentation method for presenting a recommended guarantee content of a first device included in a plurality of devices. The... |
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US20080103785 |
SYSTEM AND METHOD FOR PROVIDING EXTENDED WARRANTY PRICING
A method and system for quoting a purchase price for a vehicle warranty includes obtaining vehicle characteristic data based on a vehicle characteristic identifier; automatically decoding the... |
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US20060184377 |
Embedded warranty management
Methods and systems for obtaining and analyzing data from embedded sensors in electronic products for warranty management. A data collection unit in an electronic product collects and reports data... |
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US20090281867 |
System and Method to Service Medical Equipment
A system and method to facilitate service delivery to a client is provided. In one embodiment, a system may collect service event data corresponding to one or more failure modes from a population... |
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US20140136423 |
METHODS AND SYSTEM FOR WARRANTY REGISTRATION AND PROCESSING
Disclosed embodiments generally relate to the registration of product warranties. More particularly, the disclosed embodiments relate to systems and methods for enhancing and optimizing the... |
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US20120054049 |
TRACKING CHAIN-OF-COMMERCE DATA THROUGH POINT-OF-SALE TRANSACTIONS
Some embodiments include a method for processing information about products in a stream of commerce. The method can include recording unique identifiers in association with products; receiving,... |
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US20140058955 |
READABLE INDICIA FOR PRODUCT REGISTRATION
Embodiments of the invention are directed to systems, methods and computer program products for processing readable indicia for product registration. An exemplary system is configured to: receive... |
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US20110022524 |
PRINTED CIRCUIT BOARD WITH PASSIVE RFID TRANSPONDER
A process is provided for testing or operating an integrated circuit that includes providing a passive radio frequency identification transponder in electrical communication with the integrated... |
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US20120011072 |
Method, System, And Computer Program Product For Facilitating Post-Sale Transactions Using Mobile Devices
The present invention provides a technique for securely identifying devices that can interact by wired or wireless communication protocols. An transaction object is generated which contains... |
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US20100318471 |
Systems and Methods for Monitoring the Quality of a Reducing Agent
This patent disclosure relates to monitoring the quality of a reducing agent used in an emission-control system. Because emission-control systems may be used in extreme temperatures, the reducing... |
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US20050203758 |
Method for remote evaluation and management of vehicular parts
A computer-based method for vehicular part remote evaluation and management is presented. The method comprises obtaining from a first location description information regarding a state of a... |
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US20140229390 |
METHOD AND SYSTEM FOR EVENT PLANNING
A system for providing users with wedding planning tools via a network, comprising one or more servers for executing an application that provides code to a user's client computer for display on... |
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US20070050230 |
Computer facilitated ordering, tracking, and reporting system
An apparatus and process programmed by an administrator for allowing users to track service related information, including equipment, labor, location, profit, warranties, and costs. For example,... |
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US20100076900 |
TRANSACTION METHOD AND A METHOD OF CONTROLLING USE OF A GAME
In an example, a gaming device includes a license module, the license module arranged to determine, prior to allowing execution of program code of a game having an associated license, whether the... |
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US20110258126 |
SYSTEMS AND METHODS FOR DETERMINING A WARRANTY OBLIGATION OF A SUPPLIER TO AN ORIGINAL EQUIPMENT MANUFACTURER FOR A VEHICLE BATTERY PACK
A method for determining a warranty obligation of a supplier to an OEM for a vehicle battery pack of a vehicle is provided. The battery pack was previously purchased by the OEM from the supplier.... |
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US20160063507 |
METHOD, SYSTEM AND PROGRAM PRODUCT FOR PRODUCT AND SERVICE REGISTRATIONS
A method, system and program product comprise capturing a product identifier for a product obtained by a user. The product identifier is compiled by a cloud based server system as instructed by a... |
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US20100250448 |
LOGISTICS, MAINTENANCE, AND OPERATIONS DATA VISUALIZATION SYSTEM AND METHOD
A computer system (10) for logistics, maintenance, and operations data visualization and method thereof are disclosed. The computer system is configured to receive maintenance and repair data from... |
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US20170083921 |
System and Method for Retrieving Product Information and Providing Customer Support
A method for providing a physical consumer product related support and services on an electronic communication device contains a user account and a plurality of manufacturer accounts managed by a... |