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US20130046543 |
INTERACTIVE VOICE RESPONSE (IVR) SYSTEM FOR ERROR REDUCTION AND DOCUMENTATION OF MEDICAL PROCEDURES
Interactive voice response (IVR) systems and methods for delivery of healthcare services (e.g., by one or more medical professionals, such as, for example, in a hospital or clinic). In some... |
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US20140207464 |
Systems and Techniques for Producing Spoken Voice Prompts
Methods and systems are described in which spoken voice prompts can be produced in a manner such that they will most likely have the desired effect, for example to indicate empathy, or produce a... |
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US20140343947 |
METHODS AND SYSTEMS FOR MANAGING DIALOG OF SPEECH SYSTEMS
Methods and systems are provided for managing speech dialog of a speech system. In one embodiment, a method includes: receiving at least one first utterance from a user of the speech system;... |
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US20130085758 |
Telecare and/or telehealth communication method and system
A telecare and/or telehealth communication method is described. The method comprises providing predetermined voice messages configured to ask questions to or to give instructions to an assisted... |
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US20120116776 |
System and method for client voice building
Provided is a system and method for building and managing a customized voice of an end-user, comprising the steps of designing a set of prompts for collection from the user, wherein the prompts... |
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US20050071164 |
Autonomous systems and network management using speech
A method of managing systems in a managed network can include storing configuration information corresponding to at least one managed system and automatically generating a grammar and a speech... |
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US20120310629 |
SYSTEMS AND METHODS FOR AUTOMATICALLY DETERMINING CULTURE-BASED BEHAVIOR IN CUSTOMER SERVICE INTERACTIONS
Systems and methods are provided to automatically determine culture-based behavioral tendencies and preferences of individuals in the context of customer service interactions. For example, systems... |
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US20130262104 |
Procurement System
A procurement system may include a first interface configured to receive a query from a user, a command module configured to parameterize the query, an intelligent search and match engine... |
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US20110231192 |
System and Method for Audio Content Generation
A system and method for generating audio content. Content is automatically retrieved from an original website according to a predetermined schedule to generate retrieved content. The retrieved... |
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US20150046167 |
SYSTEM AND METHOD FOR FUNNELING USER RESPONSES IN
AN INTERNET VOICE PORTAL SYSTEM TO DETERMINE A
DESIRED ITEM OR SERVICEBACKGROUND OF THE INVENTION
A method of funneling user responses in a voice portal system to determine a desired item or service includes (a) querying a user for an attribute value associated with a first particular... |
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US20120166202 |
SYSTEM AND METHOD FOR FUNNELING USER RESPONSES IN AN INTERNET VOICE PORTAL SYSTEM TO DETERMINE A DESIRED ITEM OR SERVICEBACKGROUND OF THE INVENTION
A method of funneling user responses in a voice portal system to determine a desired item or service includes (a) querying a user for an attribute value associated with a first particular... |
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US20120046951 |
NUMERIC WEIGHTING OF ERROR RECOVERY PROMPTS FOR TRANSFER TO A HUMAN AGENT FROM AN AUTOMATED SPEECH RESPONSE SYSTEM
A method for a speech response system to automatically transfer users to human agents. The method can establish an interactive dialog session between a user and an automated speech response... |
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US20120078636 |
EVIDENCE DIFFUSION AMONG CANDIDATE ANSWERS DURING QUESTION ANSWERING
Diffusing evidence among candidate answers during question answering may identify a relationship between a first candidate answer and a second candidate answer, wherein the candidate answers are... |
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US20140122083 |
CHATBOT SYSTEM AND METHOD WITH CONTEXTUAL INPUT AND OUTPUT MESSAGES
A chatbot system and method with contextual input/output messages. A chatbot includes a processor, an interactive dialog interface and a knowledge database. The system uses a script file to... |
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US20110276326 |
METHOD AND SYSTEM FOR OPERATIONAL IMPROVEMENTS IN DISPATCH CONSOLE SYSTEMS IN A MULTI-SOURCE ENVIRONMENT
A method and system for operational improvements in a dispatch console in a multi-source environment includes receiving (310) a plurality of audio streams simultaneously from a plurality of mobile... |
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US20090024183 |
SOMATIC, AUDITORY AND COCHLEAR COMMUNICATION SYSTEM AND METHOD
Methods and devices (620, 1220, 1410) to deliver a tactile speech analog to a person's skin (404, 604, 1082, 1440) providing a silent, invisible, hands-free, eyes-free, and ears-free way to... |
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US20050102147 |
Method of speech-based navigation in a communications network and of implementing a speech input possibility in private information units
The method enables a user of a client (2) to invoke predefined information units in a communications network per speech input. For this purpose, a client (2) downloads a private information unit... |
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US20130166292 |
Accessing Content Using a Source-Specific Content-Adaptable Dialogue
A system for accessing content maintains a set of content selections associated with a first user. The system receives first original content from a first content source associated with a first... |
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US20130191123 |
Automatic Door
In some implementations a storage device having a voice-recognition engine stored thereon is coupled to a microcontroller, a device-controller for an automatic door is operably coupled to the... |
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US20120022872 |
Automatically Adapting User Interfaces For Hands-Free Interaction
A user interface for a system such as a virtual assistant is automatically adapted for hands-free use. A hands-free context is detected via automatic or manual means, and the system adapts various... |
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US20120245944 |
Intelligent Automated Assistant
The intelligent automated assistant system engages with the user in an integrated, conversational manner using natural language dialog, and invokes external services when appropriate to obtain... |
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US20090234655 |
MOBILE ELECTRONIC DEVICE WITH ACTIVE SPEECH RECOGNITION
An electronic device analyzes a voice communication for actionable speech using speech recognition. When actionable speech is detected, the electronic device may carry out a corresponding... |
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US20110307259 |
SYSTEM AND METHOD FOR AUDIO CONTENT NAVIGATION
A system and method for communicating one or more audio files through a network. One or more original files of an original web site are converted into one or more audio files. An indication is... |
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US20110077944 |
SPEECH RECOGNITION MODULE AND APPLICATIONS THEREOF
A speech recognition module includes an acoustic front-end module, a sound detection module, and a word detection module. The acoustic front-end module generates a plurality of representations of... |
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US20120078635 |
VOICE CONTROL SYSTEM
One embodiment of a voice control system includes a first electronic device communicatively coupled to a server and configured to receive a speech recognition file from the server. The speech... |
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US20120310652 |
Adaptive Human Computer Interface (AAHCI)
An Adaptive Human-Computer Interface (AAHCI) allows an electronic system to automatically monitor and learn from normal in-use behavior exhibited by a human user via responses generated by the... |
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US20130096923 |
System and Method of Dynamically Modifying a Spoken Dialog System to Reduce Hardware Requirements
A system and method for providing a scalable spoken dialog system are disclosed. The method comprises receiving information which may be internal to the system or external to the system and... |
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US20120173243 |
Expert Conversation Builder
An expert conversation builder contains a knowledge database that includes a plurality of dialogues having nodes and edges arranged as directed acyclic graphs. Users and authors of the system... |
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US20130204626 |
Method and Apparatus for Setting Selected Recognition Parameters to Minimize an Application Cost Function
Methods and systems for setting selected automatic speech recognition parameters are described. A data set associated with operation of a speech recognition application is defined and includes: i.... |
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US20110040564 |
VOICE ASSISTANT SYSTEM FOR DETERMINING ACTIVITY INFORMATION
A system and method of assisting a care provider in the documentation of self-performance and support information for a resident or person includes a speech dialog with a care provider that uses... |
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US20140365223 |
Virtual Assistant Conversations
A virtual assistant may communicate with a user in a natural language that simulates a human. The virtual assistant may be associated with a human-configured knowledge base that simulates human... |
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US20050015254 |
Voice menu system
A voice menu system is disclosed. The present invention generally allows for updateable audio menus. Although a device might have some pre-packaged menu components, other menu components can be... |
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US20130332172 |
TRANSMITTING DATA FROM AN AUTOMATED ASSISTANT TO AN ACCESSORY
An accessory is configured to receive a request. The accessory transmits information associated with the request to a portable device. An automated assistant application executed by the portable... |
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US20130066634 |
Automated Conversation Assistance
Methods, apparatuses, systems, and computer-readable media for providing automated conversation assistance are presented. According to one or more aspects, a computing device may obtain user... |
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US20140310003 |
System and Method for Improving Name Dialer Performance
Disclosed herein are systems, methods, and computer readable-media for improving name dialer performance. The method includes receiving a speech query for a name in a directory of names,... |
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US20130185203 |
BUSINESS AND SOCIAL MEDIA SYSTEM
A business and social media system is provided for establishing communication services between people in different countries. The system includes a core system module, the core system module... |
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US20110060683 |
BUSINESS AND SOCIAL MEDIA SYSTEM
A business and social media system is provided for establishing communication services between people in different countries. The system includes a core system module, the core system module... |
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US20150194165 |
LIMITING NOTIFICATION INTERRUPTIONS
Techniques for a computing device operating in limited-access states are provided. One example method includes determining, by a computing device, that a notification is scheduled for output by... |
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US20130018658 |
DYNAMICALLY EXTENDING THE SPEECH PROMPTS OF A MULTIMODAL APPLICATION
A prompt generation engine operates to dynamically extend prompts of a multimodal application. The prompt generation engine receives a media file having a metadata container. The prompt generation... |
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US20140108017 |
Multi-Tiered Voice Feedback in an Electronic Device
This invention is directed to providing voice feedback to a user of an electronic device. Because each electronic device display may include several speakable elements (i.e., elements for which... |
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US20140149121 |
Method of Handling Frequently Asked Questions in a Natural Language Dialog Service
A voice-enabled help desk service is disclosed. The service comprises an automatic speech recognition module for recognizing speech from a user, a spoken language understanding module for... |
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US20130262125 |
KNOWLEDGE REPOSITORY
A knowledge storage system is described. A specific embodiment is a computer system comprising a knowledge base of general knowledge in structured form which can be added to and queried by... |
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US20140310001 |
Using Intents to Analyze and Personalize a User's Dialog Experience with a Virtual Personal Assistant
A virtual personal assistant (VPA) application analyzes intents to, among other things, enhance or personalize a user's dialog experience with the VPA application. A set of intents, or multiple... |
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US20120078637 |
METHOD AND APPARATUS FOR PERFORMING AND CONTROLLING SPEECH RECOGNITION AND ENROLLMENT
A method and an apparatus for performing and controlling speech recognition and enrolment are provided. The method for performing speech recognition and enrolment includes: receiving a Speech... |
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US20120209613 |
METHOD AND ARRANGEMENT FOR MANAGING GRAMMAR OPTIONS IN A GRAPHICAL CALLFLOW BUILDER
A method (10) in a speech recognition application callflow can include the steps of assigning (11) an individual option and a pre-built grammar to a same prompt, treating (15) the individual... |
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US20140095167 |
SYSTEMS AND METHODS FOR PROVIDING A VOICE AGENT USER INTERFACE
Some embodiments relate to techniques performed at least in part by at least one voice agent executing on a computing device. The techniques comprise responsive to the at least one voice agent... |
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US20060122837 |
Voice interface system and speech recognition method
Disclosed are a voice interface system and a speech recognition method, which can be employed in applications such as intelligent robots, can provide natural voice communication, and can improve... |
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US20130297317 |
METHOD FOR OFFERING SUGGESTION DURING CONVERSATION, ELECTRONIC DEVICE USING THE SAME, AND NON-TRANSITORY STORAGE MEDIUM
A method for offering suggestion during conversation, an electronic device using the same, and a non-transitory storage medium are provided. The method includes listening to a conversation on a... |
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US20110282671 |
METHODS FOR PERSONAL EMERGENCY INTERVENTION
A method according to an aspect of the present invention includes receiving a communication from a patient through an interactive voice response (IVR) system; providing a guided voice prompt from... |
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US20150019228 |
AUTOMATED CONFIRMATION AND DISAMBIGUATION MODULES IN VOICE APPLICATIONS
A method for providing a voice application includes executing control flow logic modeling a dialog flow with a user via a voice browser. The control flow logic produces a disambiguation... |