Matches 1 - 50 out of 171 1 2 3 4 >


Match Document Document Title
US20120288071 System and Method for Authenticating Users of Online Services  
A method and system for verifying authenticity of an online usage of a user may include sending a message in an electronic communication to an electronic message address of a user, interactively...
US20130010936 CALL SCREENING REDUCTION SYSTEM  
A system and a method for conducting a telephone survey, which reduce the number of calls that are not answered by survey participants, are provided. The system comprises means of making outbound...
US20120219127 Method and system for implementing aggregate endpoints on IMS networks  
A method and system are adapted to provide telephony services to aggregate endpoints on an Internet Protocol Multimedia Subsystem (IMS) network. The method includes assigning one or multiple PUIDs...
US20130051538 METHODS AND APPARATUS TO PROVIDE MESSAGES TO TELEVISION USERS  
Methods and apparatus to provide messages to television users are disclosed. An example method includes determining an identifier associated with a television device in response to detecting a...
US20120170723 Methods And Systems For Selecting A Buddy From A Buddy List And For Placing Call To A Buddy  
There is described a provides a method for selecting a buddy with which a user wants to connect. The buddy having a buddy identification being listed in a pre-identified group of...
US20110222674 METHOD AND SYSTEM FOR RECORDING AN AUDIO MESSAGE  
The system and method of the present invention allows a customer to contact a vendor in person at a vendor's store or via a telephone or online through an internet connection to the vendor's...
US20110026691 STATE-BASED MANAGEMENT OF MESSAGING SYSTEM JITTER BUFFERS  
Buffering is made more efficient by resizing a jitter buffer based, for example, on a user's location within a TUI. To illustrate how this might be implemented in a TUI-based system, assume that...
US20110135070 SYNCHRONIZING VOICEMAIL AMONG MULTIPLE CLIENT ACCESS POINTS  
A set of servers connect to a group of voicemail systems and to a group of client access points. The set of servers may receive a request to perform a transaction relating to a voicemail mailbox...
US20060072716 Downloadable and controllable music-on-hold  
A method is disclosed that enables a telecommunications terminal user who is on hold during a call to determine which audio segments, such as musical compositions, are to be played, without some...
US20120155621 TELEPHONE TO COMPUTATIONAL DEVICE ASSOCIATION  
The present invention allows for dynamic association of a computational device, such as a personal computer or personal digital assistant, with a telephone terminal. A computer-telephone adaptor...
US20130003946 System and Method for a Visual Voicemail Interface  
A system and method for receiving information for voicemail. A call is received from a caller. A voicemail message from the caller is recorded. A caller identifier is received from the caller in...
US20110317820 CENTRAL CALL PLATFORM  
A system and method for providing telephone services to a secure facility from an external, centralized call platform. An embodiment of the system includes a call processing center that is...
US20140270119 SYSTEM AND METHOD FOR PROVIDING CONTACT CENTER SERVICES IN A HYBRID OPERATIONS ENVIRONMENT  
A system and method for providing contact center services in a hybrid operations environment. A first controller in a first operations environment is configured to receive a first message for...
US20090010401 METHODS FOR PROVIDING ANONYMOUS WEB BASED CALLING  
A method of providing anonymous web based calling, the method comprising the steps of: providing a web page having an embedded call icon associated with a destination phone number; providing an...
US20080084973 INSTANT MESSENGER LOCATION BUDDY  
A device may provide information identifying an entity, which includes a business or individual, to a user during an instant messaging session between the user and the device. The device may...
US20070036322 Network support for restricting wireline call terminations in a security risk area  
A precautionary measure against wireline-device triggered bombs is described that restricts call terminations within a designated security risk area without shutting down an entire telephone...
US20110149948 ON-NET DIRECT ACCESS TO VOICEMAIL  
A device in a provider network receives a Session Initiation Protocol (SIP) request message from an originating device, where the SIP request message includes a general number for a voicemail...
US20120281820 METHOD FOR PROCESSING A WIRELESS OR LAND LINE CALL FROM A TELEPHONE CALLER OVER A PSTN NETWORK THROUGH AN IVR TO PERMIT DELIVERY OF SMS TEXT SHORT MESSAGES OR MMS INFORMATION INCLUSIVE OF VIDEO TO A MOBILE DEVICE OF THE CALLER WHILE THE CALL IS BEING PROCESSED OR PLACED ON HOLD  
A method for processing a wireless or land line telephone call from a telephone caller over a public switched telephone network (PSTN) through an IVR system for providing control to the called...
US20060083219 Using information about dialup access numbers in a service region to support customer service interactions  
A method for automatically providing output for a communication related to dialup Internet services. The method includes the step of determining an in-progress customer communication is related to...
US20110228918 REAL-TIME MEDIA BROADCASTING VIA TELEPHONE  
Disclosed are systems and methods for live broadcasting of one or more media streams, such as audio streams, via the internet such that it is accessible substantially by a number of listeners at a...
US20090034698 SYSTEM FOR PROCESSING RECORDED MESSAGES  
A system that incorporates teachings of the present disclosure may include, for example, a network element operating in a communication system having a controller element to receive from an...
US20050147054 Navigational bar  
An agent or customer representative can use a graphical user interface (GUI) when the agent is in contact with one or more customers. In a computer-implemented method for providing navigational...
US20130156167 Voicemail Proxy Server  
Methods and systems directed to retrieving voicemails from a voice mailbox server. In particular embodiments, a mailbox server may receive a notification from the voice mailbox server and connect...
US20120030236 Audio Content Distribution Control System  
A system for providing access to audio files at multiple locations via a telecommunications network is described. The system includes an interface by which an end user can access at least one...
US20080140410 ENABLING GRAMMARS IN WEB PAGE FRAME  
Enabling grammars in web page frames, including receiving, in a multimodal application on a multimodal device, a frameset document, where the frameset document includes markup defining web page...
US20100067669 Personalized Web Based Integrated Voice Response System (Celebritiescallyou.com)  
To offer clients the unique ability to send a message from their favorite celebrity to their friends, family, and loved ones that is completely custom and personalized to sound as if that...
US20090290693 CONVEYING CALL SUBJECT MATTER WITH VOICE DATA  
Embodiments are configured to provide information associated with a communication event to a communication party. In an embodiment, components of a communication system operate to provide a...
US20110228917 LIMITED CONTACT TELEPHONIC JOUNALING  
Systems and methods of the present invention provide for recording, accessing, responding to and archiving an audio journal stored in a dedicated voice mailbox via telephonic communication. A...
US20080232558 Dynamic Voice File Creation and Organization for Leaving Messages in the Event of a Catastrophe  
A system for message storage and retrieval that includes a first data repository, and a first communication manager configured to obtain an identifier and a message from a first user, create a...
US20130051539 COMMUNICATIONS WITH INTERPOSED COMMERCIAL MESSAGE  
A method of operating a telephone system wherein commercial messages may be inserted into telephone calls. Telephone subscribers may be financially rewarded for participating in the system. The...
US20060153346 On-line authentication registration system  
The invention provides a process for verifying an on-line registration by telephone. A registrant at least partially completes an on-line registration form at a web-site. During the registration...
US20120076280 ENHANCED UNIFIED MESSAGING SYSTEM WITH A QUICK VIEW FACILITY  
This invention provides an enhancement to messaging systems by providing a message notification feature which allows a user to manage only new messages for which a notification has not yet been...
US20080298560 APPARATUS SYSTEM AND METHOD FOR WEB-BASED PHONE SERVICES  
An apparatus, system, and method are disclosed for providing web-based phone services. Phone calls are initiated by a user control on a web page. A calling module uniquely identifies the telephone...
US20050185771 Method of delivering multimedia associated with a voice link  
A method of cooperatively providing voice service(s), carried over a circuit-switched (“CS”) type network, with multimedia service(s), carried over a packet-switched (“PS”) type network to a...
US20050105697 System and method for simple unified messaging  
A system and method are disclosed for providing simple unified messaging. A method incorporating teachings of the present disclosure may include receiving an indication of a call from a calling...
US20080101561 MESSENGER NOTIFICATION SYSTEM AND METHOD USING SYNCHRONIZATION SERVER  
Provided are messenger notification system and method using a synchronization server. The system includes a messenger service system controlling transmission of instant messages of messenger users...
US20120163565 METHOD AND SYSTEM FOR GENERATING AND PRESENTING VOICE REFERENCE RECORDINGS  
An automated method and system are described for obtaining and sharing references and testimonials for individuals and companies. A voice sharing system is provided which obtains and shares voice...
US20080137817 UNIFIED MESSAGING GATEWAY DEVICE FOR PROVIDING OPERATION DURING A NETWORK FAILURE  
A Unified Messaging (UM) gateway device located at a branch office of a UM system manages calls if the network connecting the branch office to a UM server of the UM system is unavailable. The UM...
US20060018446 Interactive voice message retrieval  
A method for exchanging voice messages that may be employed in an answering machine, in wired or wireless telephone, or in an voice messaging system. An incoming voice message from a message...
US20080063157 INSTANT MESSAGING BUDDY LIST AUGMENTATION VIA AN INTERNET PROTOCOL (IP) TELEPHONY CALL DATA  
Embodiments of the present invention address deficiencies of the art in respect to buddy list management and provide a method, system and computer program product for automatically adding new...
US20070147593 Electronic player for implementing internet telephone functions and method thereof  
An electronic player for implementing Internet telephony function and method therefof, wherein the electronic player comprises a connecting interface for establishing connection and communication...
US20060165228 Transferring multiple dialogs of a call  
Communicating a call having a number of dialogs includes initiating a call between a first endpoint and a second endpoint. A first connection for a primary dialog of the call is established...
US20080155080 PROVISIONING MY STATUS INFORMATION TO OTHERS IN MY SOCIAL NETWORK  
A device, system, and method are directed towards sending a status of a user in a social network to a recipient. In one embodiment, a status of the user is received over a channel. The channel may...
US20080064363 INTEGRATED CALL HANDLER AND EMAIL SYSTEMS AND METHODS  
Apparatuses, systems and methods are presented for handling calls. In one embodiment, an emergency call handling system capable of receiving visual information from callers and correlating the...
US20060045242 Deployment of announcements in local exchange switching platform  
A custom announcement is efficiently deployed to a local exchange switching platform, such as a switch from the Nortel DMS family. Initially, an announcement provider creates a binary file...
US20100027769 GLOBAL TELECOMMUNICATIONS NETWORK PROACTIVE REPOSITORY, WITH COMMUNICATION NETWORK OVERLOAD MANAGEMENT  
A proactive repository stores authenticated information regarding Entities and their properties. A set of conditions and policies is associated with the information in the repository. These...
US20100158216 METHODS AND SYSTEMS FOR RINGTONE DEFINITION SHARING  
A system comprises a ringtone originator, a ringtone sharing device, and a ringtone receiver. The ringtone originator (e.g., one or more of a personal computer, a mobile telephone, a PDA, or other...
US20060140358 Call handling method and apparatuses  
A call handling apparatus includes a recording medium (34) operative to store a call record (38) associated with a call made by a calling party (16) to a called party (17) and received by a...
US20080101558 Messaging Service In A Peer To Peer Type Telecommunications Network  
This messaging system is for use in a peer to peer network including at least one depositary peer (PX, PR) adapted to store a message in one or more portions and to send a message notifying the...
US20050164681 Voice message storage in a push-to-talk communication system  
A method permits an originating PTT subscriber to be able to elect to transmit a voice message that will be stored by the PTT system for a later delivery to the designated recipient. A...

Matches 1 - 50 out of 171 1 2 3 4 >