Matches 1 - 50 out of 123 1 2 3 >


Match Document Document Title
US20110243311 Method and System for Automatic Call Tracking and Analysis  
Methods and systems for automatic phone call tracking and analysis of the content and outcomes of a call are provided. These systems may provide businesses with the ability to track and view...
US20120022950 Systems and Methods for Targeted Advertising in Voicemail to Text Systems  
Systems and methods are provided for a voice message to text system supporting targeted advertisements. Voice messages received from users are converted to raw text messages that are normalized to...
US20120069974 TEXT-TO-MULTI-VOICE MESSAGING SYSTEMS AND METHODS  
Exemplary embodiments describe systems and methods which provide for conversion of a text message into multiple voices. An end user is able to select different voices for translating different...
US20140079197 System and Method for Processing Speech Files  
A system and method for speech file processing which provides users with differentially selectable speech file transcripts which can be sent to one or more other users. The speech files may be...
US20110243312 SYSTEM AND METHOD FOR PROCESSING SPEECH FILES  
A system and method for speech file processing which provides users with differentially selectable speech file transcripts which can be sent to one or more other users. The speech files may be...
US20150055765 System and Method for Selective Voicemail Transcription  
Disclosed herein are systems, methods, and non-transitory computer-readable storage media for selectively transcribing messages. Five general approaches are disclosed herein. The first approach is...
US20120219126 System And Method For Processing Call Records  
A system and method for processing a call between a caller and a live agent is provided. A stream of verbal speech utterances is received from the caller and converted into text. Text messages are...
US20130089189 Systems And Methods For Intelligent Call Transcription  
Intelligent call transcript systems and methods are disclosed. An intelligent call transcript system can create a transcript of a telephonic communication and supplement the transcript with...
US20130195260 VISUALIZING CONVERSATIONS ACROSS CONFERENCE CALLS  
A method can include conducting a plurality of related conference calls and generating a visualization for each conference call. The visualizations can be sent to computing devices of participants...
US20130195259 VISUALIZING CONVERSATIONS ACROSS CONFERENCE CALLS  
A method can include conducting a plurality of related conference calls and generating a visualization for each conference call. The visualizations can be sent to computing devices of participants...
US20100027768 AVIATION TEXT AND VOICE COMMUNICATION SYSTEM  
A communication system provides the conversion of voice inputs into analog and/or digital data at either the transmission or reception end or both. The data is converted for use as voice and/or...
US20110305327 On Demand Visual Voicemail-To-Text System And Method  
Voicemail messages are transcribed to text in accordance with a subscriber preference. When a new voicemail message is detected or a request to retrieve a voicemail message is detected, a...
US20070003029 Priority elements in instant messaging conversations  
A method, computer program product, digital device, network entity and system for enabling a first party operating a first device to transfer a text messaging conversation to a second party...
US20110026689 TELEPHONE CALL INBOX  
A system and method for extracting and presenting useful data from calls received by a client is disclosed. The resulting “telephone call inbox” is a way for a client view pay per call advertising...
US20080144781 Sign language public addressing and emergency system  
A public addressing and emergency system has a person or message signal generator for generating a message whose contents comprise at least one of a sign language message, a voice message, and a...
US20120148035 TELECOMMUNICATION AND MULTIMEDIA MANAGEMENT METHOD AND APPARATUS  
A communication device, method and computer code configured to simultaneously render two or more conversations by (i) progressively rendering and progressively storing on the communication device...
US20110135071 System And Method For Converting A Message Via A Posting Converter  
A system and method for converting a message via a posting converter is provided. At least one incoming message is received from a composition device. Characteristics of the message are...
US20120099483 SYSTEMS AND METHODS FOR INTEGRATING INFORMATION FROM VOICE OVER INTERNET PROTOCOL SYSTEMS AND SOCIAL NETWORKING SYSTEMS  
Systems and methods of recommending that two people form a link on a social networking system uses activities conducted by a first person on a telephony system to determine the names of...
US20130329866 MONITORING AND NOTIFICATION MECHANISM FOR PARTICIPANTS IN A BREAKOUT SESSION IN AN ONLINE MEETING  
In an example embodiment, a method for monitoring a conference call and notifying members of a breakout session to return to the conference call. The method comprises mixing input streams received...
US20120069975 System and Method For Processing Multi-Modal Communications During A Call Session  
A system and method for processing multi-modal communications during a call session are provided. A call is received from a caller and assigned to an agent. A caller identification is assigned to...
US20110150191 Method and apparatus for call handling  
There is provided a system and method of call handling comprising a first communications device having an acceptor of call purpose from a first party for a call, a communications channel including...
US20110170674 APPARATUS, A MEDIATING METHOD, A PROGRAM THEREOF AND A SYSTEM  
An apparatus and method automatically substitutes personal information in a message with a character string that does not include the personal information. The personal information is stored in a...
US20110082695 METHODS, ELECTRONIC DEVICES, AND COMPUTER PROGRAM PRODUCTS FOR GENERATING AN INDICIUM THAT REPRESENTS A PREVAILING MOOD ASSOCIATED WITH A PHONE CALL  
An electronic device includes a call analysis module that is configured to analyze characteristics of a phone call and to generate an indicium that represents a prevailing mood associated with the...
US20140016762 LOCAL PRESERVATION OF AN AGENT MESSAGE  
An agent of a contact center records an agent message. The recorded agent message is received at the contact center. The recorded agent message is stored. An agent actively using one of a first...
US20120243669 SYSTEM AND METHOD FOR AUTOMATICALLY TRANSCRIBING VOICEMAIL  
Disclosed herein are systems, computer-implemented methods, and tangible computer-readable media for automatically transcribing voicemail. The method includes receiving a plurality of voicemail...
US20130156167 Voicemail Proxy Server  
Methods and systems directed to retrieving voicemails from a voice mailbox server. In particular embodiments, a mailbox server may receive a notification from the voice mailbox server and connect...
US20090259492 Remote Consultation System and Method  
A computer-implemented method and system for confirming that a remote consultation between a professional and a client occurred, including monitoring a remote consultation call between a...
US20110091022 METHOD AND APPARATUS FOR UNIFIED INTERFACE FOR HETEROGENEOUS SESSION MANAGEMENT  
Methods, devices and systems for sharing content as part of a voice telephony session are provided. More specifically, content can be added to a voice communication session by selecting, dragging,...
US20120201363 System And Method For Controlling Voicemail Transcription From A Communication Device  
Systems, methods and software product control voicemail transcription from a communication device. An audio mode is monitored within the communication device to determine a change in status...
US20130251122 Automatic Incubation and Revival of Messages in Message Systems  
A computerized message transaction system has an incubation function and a storage repository. In this system a transaction or a version of the transaction may be stored for a pre-specified period...
US20080292070 Call Monitoring System  
According to one embodiment of the invention, a method of monitoring consumer calls placed to a business and conducted between a consumer and a business representative can comprise receiving a...
US20120148034 INTERRUPTIBLE, CONTEXTUALLY LINKED MESSAGING SYSTEM WITH AUDIBLE CONTRIBUTION INDICATORS  
Systems and methods for providing a method of recording, delivering, reviewing and responding to messages such that the context of responses to the messages are recorded in the form of a message...
US20080279349 MEDIA WITH EMBEDDED NETWORK SERVICES  
A system and method for providing network services to a user of a computer capable of displaying Internet based media, such as sequential media, played by a media player in a display. The method...
US20110202439 TIMEMINDER FOR PROFESSIONALS  
Embodiments of the present invention are directed to a communication system that provides various automated operations, including searches of public and private resources for third party...
US20070043562 Email capture system for a voice recognition speech application  
A system is provided for segmenting a character sting into useable parts and for deriving statistically relevant and searchable patterns from those separate parts. The system includes a corpus...
US20070003030 Display device and multimedia output system utilizing the same  
A display device. The receiver receives multimedia data including a video signal and an audio signal group. The panel displays the video signal. The processor decodes the audio signal group to a...
US20120002794 SYSTEM AND METHOD FOR VOICEMAIL TO TEXT CONVERSION  
A voicemail platform which provides a voicemail to text conversion service to a user includes a storage system which stores username data for a user of a voicemail to text conversion service, and...
US20060177022 Voice message processing system and method  
The present invention proposes a voice message processing system and method employed to convert voice message received by a network phone into text message to be outputted by a network device...
US20100111270 Method and apparatus for voicemail management  
Methods and apparatus for managing a media file having media recorded for a user in a communication system. A first message is sent to the user containing text converted from a portion of speech...
US20050089150 Voice enabled interactive drug and medical information system  
A voice enabled interactive (i.e., automatic) drug and medical information system and method for converting and transmitting on-line drug and medical information events into real time, dynamically...
US20130108032 System And Method For Visual Voice Mail In An LTE Environment  
A method for delivery of a voice mail message to a recipient. The method includes identifying the recipient of the voice mail message, receiving a notification indicative of one of the...
US20140314220 Two Way Automatic Universal Transcription Telephone  
A two-way automatic transcription telephone, which can operate over analog and/or digital networks and, during a telephone call, is able to automatically transcribe in real time incoming voice...
US20100310058 MOBILE COMMUNICATION TERMINAL AND CONTROL METHOD THEREOF  
The present invention relates to a mobile terminal and a control method thereof. The method of controlling a mobile terminal in accordance with the present invention includes, when a specific...
US20070036292 Asynchronous Discrete Manageable Instant Voice Messages  
Asynchronous voice messaging is employed to enable individuals to send voice clips back and forth over a network. In at least some embodiments, the voice clips reside in the form of discrete,...
US20060083363 Interface for providing connection of a switch and a VMS using an IP network  
An interface for use in a telephone communication system provides for connection of a telephone switch to an IP network, allowing data signals between the telephone switch and a VMS to be...
US20070081639 Method and voice communicator to provide a voice communication  
A method and voice communicator to provide a voice communication is described. The method may include identifying text to be communicated and automatically processing the text to generate an audio...
US20060146995 Method for providing phonemail service using wired and wireless communication  
A method for providing a phonemail service using wired/wireless communication. A calling terminal constructs a phonemail message to be transmitted to a called terminal in the form of a plurality...
US20080144784 STRUCTURED ARCHIVING AND RETRIEVAL OF LINKED MESSAGES IN A SYNCHRONOUS COLLABORATIVE ENVIRONMENT  
A method, system, and computer program product enables manipulation of a message thread created by linking two or more messages within a messaging interface of a synchronous, collaborative...
US20120281819 VOICEMAIL PREVIEW AND EDITING SYSTEM  
A voicemail computer system transcribes a voicemail message into text that is presented to a calling party for approval. A calling party is able to approve, disapprove or edit a voicemail message...
US20120275578 VISUAL VOICE MESSAGING STATE SYNCHRONIZATION  
Managing shared voice messages across the multiple voice messaging systems of the various recipients of a message. A server may act as a gateway and may interact with the multiple voice messaging...

Matches 1 - 50 out of 123 1 2 3 >