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Match Document Document Title
US20120148036 SYSTEMS AND METHODS FOR HANDLING CALLS ASSOCIATED WITH AN INTERACTIVE VOICE RESPONSE APPLICATION  
A method for processing a call is provided. The method includes receiving an inbound call leg via a network device. The inbound call leg is processed using an interactive voice response (IVR)...
US20140270132 USER PARTITIONING IN A COMMUNICATION SYSTEM  
Systems and methods for routing an incoming service request to one of a plurality of pod units are described. A communication system can be provided that includes a plurality of pods each having a...
US20110222681 Multi-Service Network System  
A multi-service network system which forms a wide area network connecting a plurality of metropolitan areas, including a primary network ring including at least one primary node and at least one...
US20110163848 TELEPHONE CONNECTION CONTROL METHOD AND TELEPHONE CONNECTION CONTROL SYSTEM  
A telephone connection control method for performing connection control by using a telephone connection control server having a telephone connection control function having a software telephone...
US20070121886 Domestic to international collect call blocking  
A method and device for preventing fraud in collect calls from a domestic origin point to an international terminating point through a long-distance telecommunications system is described. In the...
US20120269331 Media Relay Service  
Disclosed are various embodiments for a call control application bridges communication devices with a media call. In one embodiment, the call control application receives a request to place a...
US20090296918 SHARING SOLUTIONS FOR A UNIVERSAL LINKING GATEWAY BETWEEN TELEPHONIC DEVICES  
A universal linking gateway interfaces between a local network of one or more local phones, such as analog phones or PBX phones, a plurality of cell phones and multiple service lines, including a...
US20110026704 Identity Management and Service Access for Local User Group Based on Network-Resident User Profiles  
A profile-based system is employed to manage user identities and preferences, devices, content and/or other aspects of service delivery. The user profiles may be maintained in one or more servers...
US20110019806 METHOD AND SYSTEM FOR SWITCHING VOICE SERVICE BETWEEN DIFFERENT NETWORKS, AND CUSTOMER PREMISES EQUIPMENT  
A method and a system for switching a voice service between different networks as well as a Customer Premises Equipment (CPE) are disclosed herein. The CPE includes: a switching control module,...
US20070025540 Call center routing based on talkativeness  
Methods and systems for routing calls to a customer service representative are disclosed.
US20080043974 Communication system for selectively establishing communication among various types of communication devices  
Disclosed is a communication system for selectively establishing a communication among various types of communication devices, including a communication line, at least one phone set connected to a...
US20120201369 Method and System for Performing Communication Transfer Service for Access Gateway Control Function User  
The disclosure provides a method for performing a communication transfer service for an access gateway control function user, comprising: after the AGCF user accesses to a public Switched...
US20070041558 Subscriber status determination and call content interception  
Call content may be intercepted for law enforcement purposes by detecting subscriber status and then routing the relevant media streams to a conferencing means such as a conference bridge or a...
US20070121885 MULTIPLE VOICEMAIL ACCOUNT SUPPORT FOR A VOIP SYSTEM  
In one embodiment, a method includes receiving, at an IP private branch exchange (IP PBX), an event notification message from a user agent corresponding to a voicemail system. The event...
US20050105708 Method of routing signals through communication networks  
In a communication network, every subscriber has among all the calls he originates one or more call groups he frequently calls. To avoid repetitive call processing, the network allows for a more...
US20120076292 SYSTEM AND METHOD FOR REQUESTING ADDITIONAL TELEPHONE NUMBERING INFORMATION FOR REPORTING  
A system for determining whether to request additional telephone number resources for a telecommunications carrier. The system includes a first database operated by a telecommunications carrier...
US20070217595 COMMUNICATING DEVICE AND METHOD OF PEER TO PEER COMMUNICATION BETWEEN VOIP DEVICES  
The present invention provides a communicating device and a method for peer to peer communication between voice over IP (VOIP) devices by means of transmitting IP address to remote site by Call ID...
US20070133526 Remote access communication system and control method thereof  
The present invention discloses a remote access Communication system, which includes an automated main distribution frame, a remote access device and a device management system. Under control of...
US20070211878 User interface for telephone system administration  
A user interface for a telephone system may include a telephone portion operable to provide telephone administration functionality for each of a plurality of telephones of a telephone system. The...
US20070217596 Method and system for locally performing local number portability switching at a media terminal device  
An integrated user device couples to a user's telephone network, and to multiple service provider networks. A local interface port couples to a local device. When service is transferred from an...
US20110228765 TELEPHONY TERMINAL  
Methods and apparatus implementing a telephony terminal for connecting a telephone to a data network. In one implementation, a telephony system includes: a phone connection for connecting to a...
US20090060163 Call Establishment in Call Centers Having Heterogeneous Terminals  
A method of establishing calls with call centers that have heterogeneous hardware and software is disclosed. In particular, the data processing system for establishing a call selects one or more...
US20070280464 Call Management Service  
An embodiment of the invention pertains to a call management service (62) for a communications system (60), configured to automatically: receive telephone call data identifying a destination end...
US20110164742 CONVERSATION DETECTION IN AN AMBIENT TELEPHONY SYSTEM  
A method of controlling at least one device (8,12,13,20-25) using a telecommunications system, includes: obtaining signals communicating information from at least one remote telecommunication...
US20080075260 Method and system for providing calling area information  
Disclosed is a method and server for providing a calling area map to a client device. The server receives a query from a client device. The query includes at least a portion of a calling telephone...
US20060115069 SS7 telecommunications node and method for synthetic global title translation  
A telecommunications node (e.g., signalling transfer point) and method are described herein that implement a synthetic GTT transformation function which allows a direct address SCCP message...
US20090122971 Device and Method Allowing To Successively Use Several Terminal Devices In a Same Voice Communication  
The present invention concerns an interconnect device and process for connecting a first network to a second network, comprising first connecting means for connecting the interconnect device to...
US20070189490 Data redirection system and method using Internet protocol private branch exchange  
A multimedia redirection system and method using an IP PBX are provided. The PBX system allocates at least one channel for multimedia data transmission between a private IP terminal and a public...
US20060222159 Private branch exchange and telephone switching system  
According to one embodiment, a private branch exchange includes a receiver which receives caller ID information divided into a plurality of packets, the caller ID information specifying a caller...
US20050053222 Incoming and outgoing call system based on duplicate private network  
A calling system based on a private network includes an outgoing call transmission unit, an outgoing call setting unit, and an incoming call reception unit. The outgoing call transmission unit...
US20080123833 TELEPHONE SYSTEM AND CALL CONTROLLING METHOD THEREFOR  
According to one embodiment, there is provided a telephone system including a plurality of exchanges interconnecting a private network each exchange including a plurality of communicating...
US20080181385 Apparatus and System for Converting Public Switch Telephone Network to Wireless Personal Area Network  
The present invention is a wireless personal area network created utilizing the pre-existing wiring from conventional payphone devices. A data aggregator is operably connected to the wiring for...
US20070121884 MULTIPLE DID NUMBER SUPPORT FOR A VOIP SYSTEM  
In one embodiment, a method includes receiving, at an IP PBX, a SIP INVITE request comprising a Request-URI field identifying a URI of the IP PBX and a header field identifying a target DID...
US20090074172 Information Processing Apparatus, Telephone Exchange Apparatus and Information Writing Control Method  
According to one embodiment, an information processing apparatus includes a recorder which temporarily holds the processed information of the file in a buffer including a storage capacity smaller...
US20060109976 Method and system for monitoring and managing multi-sourced call centers  
A mid-point call management node subject to monitoring through a workstation communicatively coupled thereto, provides call services (e.g., through extensible markup language (XML), and in...
US20080080694 Telephone terminal, telephone communication system, and telephone terminal configuration program  
A telephone terminal executes voice communication with a partner telephone terminal by using a selected codec program to code and decode voice signals. Both telephone terminals have facilities for...
US20070121887 Telephone system  
According to one embodiment, a telephone system includes at least a single of a first main apparatus and a second main apparatus, the first main apparatus includes a memory which stores a...
US20070263832 Time-division multiplexing exchange system  
A time-division multiplexing (TDM) exchange system enables the use of one pair of communication wires by a plurality of communication terminal devices at the same time to thereby reduce hardware...
US20090296917 DUAL NETWORK TELEPHONE DEVICE  
A dual network telephone device may be configured to selectively perform a telephone communication via a public telephone network and via an IP telephone network. The dual network telephone device...
US20120294429 Multiple Carriers in Secure Environment  
Systems and methods which facilitate selection of communication carriers for communications made in association with a controlled environment facility by a party to the communications are shown....
US20070116234 Methods and apparatus for preserving access information during call transfers  
Methods and apparatus for preserving access information during call transfers are disclosed. An illustrated example method for transferring a call from a first device to a second device comprises...
US20080014950 METHODS OF ROUTING INTERLATA NETWORK TRAFFIC  
Methods of routing interLATA network traffic are disclosed. An example method of facilitating a local area communication feature includes providing a control device to store routing information...
US20070263830 SYSTEM AND METHOD FOR TRANSITIONING A VOICE SESSION IN PROGRESS OVER A COMMUNICATION NETWORK INTO A VOICE AND DATA SESSION  
A system for effecting transition of a private branch exchange (PBX) system-hosted voice only telephone session in progress into a voice session optionally enhanced with a data collaboration...
US20070140462 TELEPHONE EXCHANGE APPARATUS AND CONTROL METHOD FOR GROUP INCOMING OF THE SAME  
According to one embodiment, a telephone exchange apparatus includes a memory which stores a second management table associating a terminal ID specifying a first telephone terminal among the...
US20070140463 Telephone exchange apparatus and method for controlling incoming call thereof  
According to one embodiment, a telephone exchange apparatus includes a memory which stores a management table in which a terminal ID specifying a first telephone terminal and a terminal ID...
US20080037564 NETWORK DEVICE AND METHOD FOR STARTING V5 CONNECTION THEREOF  
An access node connected to a local exchange is provided, the access node including a V5 interface, a first timer and a first detection module. The V5 interface starts a V5 connection between the...
US20070217594 System and method for processing status information of peers in a communication network  
The invention provides a system and method providing status information for a first device in a communication network to a second device. The system comprises: a database storing status...
US20070058797 Information processing apparatus and telephone exchange apparatus  
According to one embodiment, a telephone exchange apparatus includes a recorder which records processing record information in relation to a processing history of the communication information on...
US20050111651 Script translation  
One embodiment of the invention provides a graphical user interface (GUI) for use by a designer in preparing a translation of a script that may later be displayed to and read by a user during an...
US20060256947 PBX-module capable of transmitting network signal  
A PBX (Private Branch Exchange) module is disclosed to include an OFDM carrier module, a voltage isolation unit electrically connected to the OFDM carrier module for isolating voltage to let...

Matches 1 - 50 out of 55 1 2 >