Matches 1 - 50 out of 104 1 2 3 >


Match Document Document Title
US20140161246 METHODS AND SYSTEMS FOR ENHANCED DIRECTORY ASSISTANCE USING WIRELESS MESSAGING PROTOCOLS  
Directory assistance provides telephone number look up services to callers based on the business or caller name as listed in a telephone directory. In the prior art, directory assistance provides...
US20140119529 Directory Features in a Distributed Telephony System  
A telephony system is presented that enables a phone to access a directory and use the directory in conjunction with other phone functions. The system includes a server with a telephony management...
US20110223897 COMMUNICATION ASSISTANCE SYSTEM AND METHOD WITH PROSPERITY MARKETING  
A communication assistance system includes a database having a plurality of listings therein, each of the listings includes a least one contact name and a contact information. A means is provided...
US20120002793 AUTOMATED TELEPHONE ATTENDANT  
A telephony system (100) includes a user device (110, 130) configured to enable a user of the telephony system (100) to place and receive telephone calls, and a service node (180, 185) configured...
US20120051534 METHOD AND SYSTEM FOR INTEGRATING A PBX-EQUIPPED CLIENT AND AN ON-DEMAND DATABASE SERVICE  
In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and...
US20110026697 METHOD AND SYSTEM FOR DETERMINING GENDER AND TARGETING ADVERTISING IN A TELEPHONE SYSTEM  
A method of operating a telephony system includes connecting a call from a caller to a call processing entity and receiving voice information from the caller during a time period associated with...
US20110150205 SYSTEM AND METHOD FOR PREFFERED PROVIDER SERVICES IN AN ENHANCED DIRECTORY ASSISTANCE SYSTEM  
An enhanced directory assistance system includes a directory assistance platform configured to receive calls from at least one requester seeking a listing and a listing database, coupled to the...
US20130142321 Enhanced Directory Assistance Services in a Telecommunications Network  
Directory assistance provides telephone number look up services to callers based on the business or caller name as listed in a telephone directory. As such, directory assistance in the prior art...
US20140050311 TELEPHONE CALL SET CORRELATION AND INFORMATION RANKING  
A set of call-specific metadata entries specified by a user that each represent a user-specified item of information to capture in association with a set of telephone numbers is obtained. The...
US20070041554 Method and system for comprehensive testing of network connections  
The present invention is an system and method for comprehensively testing a customer connection to a communications network. A customer is identified from information obtained at a customer...
US20120257741 TELEPHONE NUMBER INVENTORY MANAGEMENT  
Systems and methods may include generating, using keypad letter mapping, a plurality of alphabet strings corresponding to digits of a telephone number; identifying, for one or more of the alphabet...
US20130022188 DIRECTORY ASSISTANCE SERVICE BASED ON CONTEXT IDENTIFIER  
Methods and systems are disclosed for providing context information pertaining to a request of a directory assistance operator service based on a context identifier. The context identifier permits...
US20110293086 SYSTEM AND METHOD FOR GENERATING AND UTILIZING ORGANICALLY GROWN CONTENT IN A DIRECTORY ASSISTANCE ENVIRONMENT  
A method for providing directory assistance includes receiving a communication from a requestor for a desired contact listing and retrieving a requester profile relating to the requester where the...
US20120250848 COMMUNICATION ASSISTANCE SYSTEM AND METHOD  
A communication assistance system includes a telephone switch for receiving calls from a plurality of requesters, a call center for routing each of said received calls to an operator terminal, and...
US20140233718 MULTILEVEL DIRECTORY ASSISTANCE APPARATUS AND METHOD  
A method is disclosed for the presentation of telephone information about a company or other enterprise over the Internet in response to consumer searches for names or products. Department...
US20130003957 GUIDING CALLS VIA GRAPHICAL USER INTERFACE  
A user device may display, via a graphical user interface, questions associated with a voice menu that is used by an interactive voice response (IVR) system to forward calls. The user device may...
US20130163743 TECHNIQUE FOR CONTINUALLY ASSISTING A USER DURING AN INFORMATION ASSISTANCE CALL  
Telephone users desiring directory assistance services are connected via standard telephone procedures to a directory assistance provider, such as an operator. An operator provides the destination...
US20110110513 METHOD AND SYSTEM FOR PROVIDING SOCIAL NETWORK SERVICE INTERLOCKING WITH PHONE BOOK OF PORTABLE TERMINAL  
A method and system of providing a Social Network Service (SNS) interlocking with a phone book of a portable terminal are provided. The method includes searching for an item that corresponds to...
US20120257735 METHOD OF AND SYSTEM FOR AUTOMATICALLY SWITCHING BETWEEN FREE DIRECTORY ASSISTANCE SERVICE AND CHARGEABLE DIRECTORY ASSISTANCE SERVICE  
A method of redirecting a directory-assistance call includes receiving a directory-assistance request from a caller, determining via a free directory-assistance service whether information...
US20110216895 TECHNIQUE FOR SELECTIVE PRESENTATION OF INFORMATION IN RESPONSE TO A REQUEST FOR INFORMATION ASSISTANCE SERVICE  
In accordance with the present invention, when a user makes an information assistance call to an information/call center requesting a listing, the user can make arrangements for various services...
US20100316210 AUTOMATIC CALL COMPLETION IN A DIRECTORY ASSISTANCE SYSTEM  
A method, system and apparatus for automatic call completion in a directory assistance system in concert with the public switched telephone network (PSTN). In accordance with the present...
US20150189082 GENERATION OF PHONE NUMBER LISTS AND CALL FILTERING  
An analyzer resource receives call information about outbound phone calls from multiple phone numbers to target phone numbers in a phone network. The analyzer resource analyzes the call...
US20120321065 SYSTEM AND METHOD FOR IMPROVED DIRECTORY ASSISTANCE INCLUDING RE-DIAL FEATURE  
A directory assistance system includes a request handling module for receiving a plurality of incoming directory assistance requests from requesters and an agent platform for handling the...
US20050238159 Automatic number storage for directory assistance services  
An automatic storage option for directory assistance callers is disclosed, whereby an operator services system offers to store directory numbers (“target numbers”) identified coincident to...
US20150092935 Telecommunications Addressing System and Method  
A telecommunications addressing system/method allowing selection of a telephone instrument device (TID) using arbitrary identifiers is disclosed. The system/method allows a source TID (STD) to...
US20150201055 TELEPHONE DIALING DEVICE AND METHOD FOR AUTOMATIC CONVERSION  
A telephone dialing method for automatic conversion is disclosed. The telephone dialing method is used in a call device. The method includes: receiving a subscriber number after the call device...
US20090034709 System and method for look-ahead call completion  
A method for providing directory assistance includes receiving a communication from a requester for a business listing and retrieving at least one first listing in response. At least one signal...
US20070248222 Toll-free directory assistance without charge to the customer  
The current invention is a system for providing telephone directory assistance service in which a telephone user calls to the system and the system will, based on the requested number or type of...
US20080205621 Contact List with Conversation Point Reminder  
The present invention relates to contact list with means to attach memo to contact list entry. Memo comprises of one or more of data, voice, image, and video files. Memo is displayed on...
US20050047577 Technique for updating a private directory at an information/call center  
An information assistance service automatically updates contact information in a subscriber's contacts folder or private directory. The information assistance service receives changes to its...
US20130090095 Operating a Directory Assistance Call Center Based Upon Directory Assistance Database and Caller ID Data  
A system and method is provided to operate a directory assistance call center based upon data stored in a directory assistance database and a line information database (LIDB). A caller can access...
US20100278326 COMMUNICATION ASSISTANCE SYSTEM AND METHOD  
A communication assistance system has a first database haying a plurality of listings therein, each having at least one contact name and a corresponding contact number. A device is configured to...
US20050074112 Technique for sharing information through an information assistance service  
Search results and information found at an information source are transferred to a repository, such as an information depot, which is accessible by a number of means, including telephone and...
US20100232591 Electronic telephone directory system  
An electronic telephone directory system is described. Each entry in the directory has summary information, category specific information, and associated categories. The system displays a...
US20080084987 CONTENT SWITCH FOR ENHANCING DIRECTORY ASSISTANCE  
A method, medium, and content switch device are provided for enhanced directory assistance. A GPS-enabled wireless phone generates directory assistance requests that are monitored and processed by...
US20070041571 Directory integration in mobile systems  
Embodiments for generating a sorted integrated directory are described. The sorted integrated directory integrates contacts from disparate directories into a common directory. The formation of the...
US20080019496 Method And System For Providing Directory Assistance  
A method of providing directory assistance from an information provider is provided, comprising: obtaining an utterance including a request for an entity from a requester; passing said utterance...
US20120281824 TECHNIQUE FOR PROVIDING PERSONALIZED INFORMATION AND COMMUNICATIONS SERVICES  
A communications system for providing a service includes an interface configured to receive a directory assistance communication from a requester seeking a desired listing from among a plurality...
US20050163311 Internet telephony communications adapter for web browsers  
A URL adapter for a Web browser that enables the integration of telephone numbers into a web browser's address line for parsing as a URI. The URL adapter bypasses traditional search hook functions...
US20070165823 Call-based advertising  
After receiving a directory assistance request from a caller, an attempt is made to determine the identity of the caller. If the caller's identity cannot be determined, a sponsor advertisement is...
US20060126814 AIN enabled automated directory assistance in a telecommunications network  
In a telecommunications network comprised of wireline and wireless subscribers, automated directory assistance is provided through a plurality of directory assistance voice peripherals. Such...
US20080084988 Toll-free directory assistance with category search  
The current invention is a system for providing telephone directory assistance service in which a telephone user calls to the system and the system will, based on the requested category of...
US20060239434 On-demand seamless phone number updates  
A method, system and apparatus for on-demand phone number updating. A system for on-demand phone number updating can include a smooth number transition (SNT) call routing table mapping prior...
US20080240397 White page and yellow page directories in a geo-spatial environment  
A method, apparatus and system of white page and yellow page directories in a geo-spatial environment are disclosed. In one embodiment, a method includes geo-coding an address data associated with...
US20070041556 Searching multiple directories and generating a sorted integrated directory  
Embodiments for searching multiple directories are described. The searching includes remote searching and local searching. Local searching is performed against the local integrated phonebook on a...
US20050259806 Automated directory assistance system for a hybrid TDM/VoIP network  
An automated directory assistance platform architecture is provided for at least partial automatic processing of 411 calls from TDM-based telephone networks and from VoIP networks. The...
US20090110177 Dynamic Secondary Phone Book  
A mobile communication device is equipped with a dynamic local directory into which contact information from a local telephone directory may be downloaded on a temporary basis. The local telephone...
US20050159137 Cell phone directory  
This is the method of enabling the customer to access residential, business or government directory information on a city, state or federal level from a cell phone. The customer will select the...
US20080118048 DIRECTORY SERVICE FOR LOCATING STALE ACQUAINTANCES  
A directory service encourages subscribers to store old or out-of-date contact information. When someone wishes to get in touch with another person with whom they no longer have current or...
US20050144249 Method to populate a database  
The invention provides a system that provides a low-cost solution to populate a database with customer information. The system consists primarily of a Caller ID device connected to an incoming...

Matches 1 - 50 out of 104 1 2 3 >