Matches 1 - 50 out of 199 1 2 3 4 >


Match Document Document Title
US20110311036 Call Routing in Telephone Switch Based on Duplicate Leg Detection  
The disclosed technology described herein provides devices and methods for disconnecting only the duplicate legs of a call which may have been twice or more received on a telecommunications switch...
US20110142223 METHOD AND SYSTEM FOR REMOTE CALL FORWARDING SET-UP AND MODIFICATION  
This invention proposes providing support for remote call forwarding set-up for IP desk phones via messaging. Whenever a user wants to set-up or change call forwarding for his/her IP desk phone,...
US20100322403 System and Methods for Enhanced Multimedia in VoIP Networks  
Calls placed to a call recipient bypass the terminating messaging system, creating an enhanced message in the call originator's messaging system and delivering the enhanced message using alternate...
US20110069825 USER-CONTROLLABLE TELEPHONE CALL PROCESSING  
Embodiments of the invention include a system to process telephone calls. The system can receive a telephone call and identify the telephone number of the calling party. A database of processing...
US20120002799 SYSTEM AND METHOD TO DIRECT TELEPHONE CALLS TO ADVERTISERS  
A system and method for highlighting telephone numbers that are sponsored by advertisers on electronic content, and directing voice calls to those numbers to the corresponding advertiser. The call...
US20140376706 Monitoring And Overriding Features For Telephone Service System  
A system and method are disclosed for a user to monitor and/or override a forwarded call. Typically, the forwarded call was initially an incoming call from a caller to the user and thereafter...
US20130070920 Monitoring And Overriding Features For Telephone Service System  
A system and method are disclosed for a user to monitor and/or override a forwarded call. Typically, the forwarded call was initially an incoming call from a caller to the user and thereafter...
US20140161240 SYSTEM AND METHOD FOR PROVISIONING TEMPORARY TELEPHONE NUMBERS  
Systems, methods, and computer program products for provisioning a temporary disposable number are described. A user can be provided with a pool of available temporary disposable numbers that have...
US20110317826 Family Branch Exchange  
A Family Branch Exchange (FBX) overcomes limitations of conventional residential telephone technology to inexpensively provide more useful and advanced residential telephone services. For example,...
US20150124951 Methods, Systems, and Products for Call Notifications  
Methods, systems, and products provide remote notification of calls. When a call is received, a contact list is consulted for a contact. An electronic message is sent to an address of the contact....
US20120163579 Method and application server for obtaining the users' capability in third party call control  
The present disclosure provides a method and an Application Server (AS) for obtaining user's capability in Third Party Call Control (3PCC), and the method comprises: when a user performs 3PCC, an...
US20100310062 CONVEYING SERVICE INVOCATION INFORMATION WITHIN MULTIMODAL CONVERSATION SYSTEMS  
Service invocation information including call routing, reasons for redirections, and similar information are provided to party requesting a communication session and recipients of an enhanced...
US20110019808 METHOD AND SYSTEM FOR AUTOMATIC ASSIGNMENT OF OUTBOUND AND INBOUND CALL IDENTITY  
A system and method for automatic assignment of outbound and inbound call identity between a salesperson and a client is disclosed. For automatic assignment of outbound call identity between a...
US20110123013 Providing a value added service available in a first network to a subscriber in a second network  
Method and communication system for providing a value added service, such as an intelligent network (IN) service, which is available in a first network (5), to a subscriber (3) in a second network...
US20120207297 Method, System and Apparatus for Implementing Secure Call Forwarding  
A method, system and apparatus for implementing secure call forwarding are provided in the present invention. The method includes: a calling party calling a called party, the called party...
US20130028405 CALL METHOD, DEVICE, AND COMMUNICATION SYSTEM FOR PRIVATE BRANCH EXCHANGE USER  
A call method, a device, and a communication system for a private branch exchange (PBX) user are provided. User data of the private branch exchange user may be sent to an application server when...
US20130329878 METHODS AND SYSTEMS FOR AUTHORIZING CALL FORWARDING  
A call forwarding server in a telephony network is configured to provide an authorization function during activation of a call forwarding service. In response to receiving a forwarding request...
US20140045473 INTELLIGENT CALL FORWARDING  
Systems and methods for providing alternate communication paths for telephone calls. Calls directed to a telephone are relayed to a second electronic communication device, which may be a second...
US20110293084 MANAGING CALL FORWARDING PROFILES  
Call forwarding profiles corresponding to call forwarding settings based on time, location, and/or presence states of a called party are created. Different call forwarding settings are then...
US20130083913 METHOD AND APPARATUS FOR PROVIDING A CUSTOMER PREMISE BASED COMMUNICATION SYSTEM  
A method and an apparatus for providing a customer premise based feature. For example, the method receives a call directed to a customer, wherein the call is associated with a customer premise...
US20110069826 METHOD AND SYSTEM FOR FORWARDING CALLS PLACED TO A TELECOMMUNICATIONS DESTINATION  
The present invention provides a method for forwarding calls placed to a primary destination comprising receiving at least one call forwarding profiles, each call forwarding profile having a...
US20110293085 Private Branch Exchange  
This private branch exchange includes a control portion parallelly forwarding an incoming call on an outside line to a plurality of recipients through one or more of a first telephone...
US20120230487 METHOD AND APPARATUS FOR PROGRESSIVE CALL FORWARDING  
The present invention describes a method and apparatus for providing an advanced call forwarding feature for telephone service subscribers. More specifically, the present invention provides a...
US20060177035 System and method for jurisdictional routing  
A method and system for routing a call based on calling device type is disclosed. In a communication network, an originating switch may receive a call request from a calling device seeking to...
US20120027192 Location-Based Forwarding of a Communication  
The invention provides a method and a system for forwarding a telephone call. The inventive method includes receiving a telephone call from a calling party line to a called party line, determining...
US20070003042 Method and apparatus for proper routing of customers  
A customer-agent routing system (102) has a memory (102B) for storage, and a processor (102A) for controlling operations of the memory. The processor is programmed to retrieve (210) from the...
US20140177817 INCOMING CALL FORWARDING MANAGEMENT SERVER, CALL-BACK TERMINAL APPARATUS, AND INCOMING CALL FORWARDING SYSTEM  
An incoming call relaying status identifying unit determines whether or not a call receiving request from an incoming call forwarding system is delivered through a preset forward source terminal...
US20110261942 Device-to-Device Call Disposition  
Device-to-device call disposition is provided. When a call is received at a first telecommunications device, a determination may be made as to whether a second device has been designated to...
US20150063554 TELEPHONE DEVICE AND METHOD FOR AUTO TRANSFERRING INCOMING CALLS  
A number of telephone devices relating to one user establish a communication connection with a server and receive rules for answering and usage information from the server. The server sequence the...
US20110311038 SEMI-SUPERVISED TRAINING OF DESTINATION MAP FOR CALL HANDLING APPLICATIONS  
A method of semi-supervised synonym inference for a call handling application, such as automated directory assistance or call routing, is described. In one embodiment the method comprises...
US20110051918 Systems and Methods to Redirect Incoming Contacts  
Systems and methods are provided for contact channel redirection to improve agent routing/assignment efficiency and customer experience. For example, the system may redirect a customer, waiting in...
US20120121077 SYSTEM AND METHOD FOR BROKERING COMMUNICATION DEPENDENT TASKS  
A method implementable on a computing device for brokering communication dependent tasks (CDTs) includes receiving at least an indication of a requested CDT from a user, associating the request...
US20110051719 PROVIDING A CALL SERVICE IN A COMMUNICATION NETWORK  
Methods and systems for providing company call service in wireless and wired integrated network are provided. For example, a call between an employee's wireless device and a client's device can be...
US20070036322 Network support for restricting wireline call terminations in a security risk area  
A precautionary measure against wireline-device triggered bombs is described that restricts call terminations within a designated security risk area without shutting down an entire telephone...
US20100128857 CALL FORWARDING SYSTEM AND METHOD EMPLOYING VIRTUAL PHONE NUMBERS ASSOCIATED WITH LANDLINE AND OTHER DISCRETE TELEPHONE UNITS  
A system and method for forwarding calls to virtual phone numbers, the virtual phone numbers associated with landline and other discrete telephone units. A user cellular telephone can receive the...
US20130272516 SYSTEM AND METHOD FOR DYNAMICALLY ROUTING A SPECIAL NUMBER CALL TO A FUNCTION-FOCUSED ANSWERING UNIT  
A system for dynamically coupling a special number call from a calling unit with at least one function-focused answering unit includes: (a) at least one communication network configured and...
US20100091764 Communication System for VOIP Using an Internet Protocol Converter  
A proprietary internet converter (PIC) is disclosed, which allows a calling party end-user device with internet access such as a mobile telephone, to initiate voice communication with a called...
US20140233717 IMPLEMENTATION OF THE SEMI-ATTENDED TRANSFER IN SIP FOR IP-MULTIMEDIA SUBSYSTEM ENVIRONMENTS  
A communication system, method, and components are described. Specifically, a communication system having the ability to facilitate a semi-attended transfer in SIP for an IP-Multimedia Subsystem...
US20090034708 ADVANCED CALL FORWARDING  
The present invention advantageously provides a method and system that combines arming and disarming of a security system with activation and deactivation of call forwarding, enabling a single...
US20130016819 METHOD AND STRUCTURE FOR CONTROLLING INCOMING COMMUNICATION NOTIFICATION  
A method and structure for avoiding undesirable interruptions by incoming calls during face-to-face conversations or oral presentations. A speaker recognition circuit is trained to recognize the...
US20140247932 SYSTEM AND METHOD FOR IMPLEMENTING DO-NOT-DISTURB DURING PLAYBACK OF MEDIA CONTENT  
The disclosed embodiments include a system, method, and computer program product for implementing do-not-disturb feature during media content. For example, in one embodiment, the do-not-disturb...
US20120140913 TELEPHONE RELAYING APPARATUS, TELEPHONE RELAYING METHOD, AND PROGRAM  
A real number and a published number are allocated to a call origination telephone terminal 100. The real number is a telephone number used in the case of directly connecting to the telephone...
US20120020470 METHOD AND SYSTEM FOR COMMUNICATION FORWARDING  
For enabling the forwarding of communication requests directed by callers to callees who are subscribers of a carrier network (4) and users in an enterprise network (5), forwarding-profile...
US20120063584 TELEPHONE RELAYING APPARATUS, TELEPHONE RELAYING METHOD, AND PROGRAM  
A telephone relaying apparatus 200 receives a request for connection to a second telephone terminal 300 from a first telephone terminal 100. The connection request includes telephone numbers of...
US20110188648 COMPUTER-TELEPHONY INTEGRATION IN A SERVICE PROVIDER ENVIRONMENT  
One embodiment of the present invention provides a method and system for handling a telephone call. The method comprises receiving an incoming call at a computer-telephony server located as...
US20050047575 Secure valet telephone system  
A secure valet telephone system is provided having a computer accessible by a live operator, a private encrypted database containing a plurality of contact numbers for one or more parties, with...
US20080267376 Method and System for Toll-Free Government Priority Telecommunication Systems  
A method of an embodiment may include receiving a request for a toll free priority call from a caller, verifying authorization of a caller for priority service, translating a caller provided...
US20050163302 Customer service system and method using physiological data  
A customer service method (300) for handling calls to or from a plurality of callers can include the steps of retrieving non-vocal physiological data from a caller (311), assigning a priority...
US20140064472 METHOD AND SYSTEM FOR COMMUNICATION FORWARDING  
A method and system are provided for enabling forwarding of communication requests directed by callers to callees. Forwarding-profile information, which may be used in forwarding of communication...
US20150237207 CALL CENTER CUSTOMER SERVICE KIOSK  
A customer uses an in store kiosk to establish a communication session, such as a video communication session between the kiosk and an agent in a contact center. The customer can transfer the...

Matches 1 - 50 out of 199 1 2 3 4 >