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US20110038471 |
Dialing Plan Analysis and Cleanup
A method is disclosed that enables a user to administer a dialing plan or plans. The disclosed private-branch exchange, or other type of telephone exchange or switch, analyzes the dialing plan... |
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US20120257003 |
Calculating A Fully Qualified Number
A teleconference server may calculate a fully qualified number (FQN), which specifies a string of numbers that, if dialed by an calling party, will establish a call with a called party. The fully... |
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US20130188788 |
INCOMING AND OUTGOING CALL CONTROL CUSTOMIZATION
Customer communications can be controlled in accordance with customized rules. An initial menu includes options to modify an existing rule or create a new rule for controlling customer... |
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US20140161240 |
SYSTEM AND METHOD FOR PROVISIONING TEMPORARY TELEPHONE NUMBERS
Systems, methods, and computer program products for provisioning a temporary disposable number are described. A user can be provided with a pool of available temporary disposable numbers that have... |
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US20120002793 |
AUTOMATED TELEPHONE ATTENDANT
A telephony system (100) includes a user device (110, 130) configured to enable a user of the telephony system (100) to place and receive telephone calls, and a service node (180, 185) configured... |
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US20140093058 |
PHONE SYSTEM WITH METHODOLOGY FOR CALL PARKING
A phone system with a methodology for call parking is described. According to one embodiment of the present invention, a user of a communications endpoint device can use a user interface at the... |
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US20120051530 |
METHOD AND SYSTEM FOR INTEGRATING A PBX-EQUIPPED CLIENT AND AN ON-DEMAND DATABASE SERVICE
In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and... |
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US20130163737 |
Systems and Methods of Detecting Communications Fraud
A telephone fraud prevention system is provided. A fraud application server is in communication with a fraud database and a switch that determines which calls are sent to the fraud application... |
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US20130003954 |
TECHNIQUES FOR BYPASSING CALL SCREENING IN A CALL MESSAGING SYSTEM
A system, method, and computer-readable media for bypassing call screening in a call messaging system includes storing a call screening rule for a callee specifying one or more conditions under... |
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US20100316206 |
PHONE SERVICE METHOD AND SERVER FOR IMPLEMENTING THE SAME
A phone service method includes: receiving a subscription request from a subscriber, which contains a phone number of the subscriber and a phone number specified by the subscriber; in response to... |
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US20130301820 |
SYSTEM AND METHOD FOR CLIENT INTERACTION APPLICATION INTEGRATION
A system for client interaction application integration, comprising a plurality of enterprise communications systems, each comprising at least a call status system; and a callback cloud accessible... |
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US20130188787 |
System and Method for Following a Call
A user who wants to follow a call made by or to a specific entity (typically a person) sends a request to be notified when the entity makes or receives a call. The call is an audio or video call.... |
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US20120002796 |
METHOD AND SYSTEM FOR CALLED PARTY TO PROVIDE INDICATION INFORMATION TO CALLING PARTY
The present invention discloses a method for a called party to provide indication information for a calling party. The method includes the steps of: presetting the indication information to be... |
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US20090086939 |
Method for presenting additional information about a telecommunication user
A method and system for presenting additional information about a user are provided. The user may be a calling party or a called party. A request for information in addition to the information... |
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US20130003952 |
SYSTEMS AND METHODS OF THIRD PARTY CALL CONTROL AND CONTENT INSERTION
Systems and methods for providing third party call services with the delivery of content to a calling party communication device are described herein. The systems may comprise a website server and... |
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US20120039454 |
CALL MANAGEMENT
Call management systems, methods, and computer program products. Receiving a request from a calling party for an incoming call to a called number. Obtaining presence information of the called... |
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US20110235794 |
METHOD AND APPARATUS FOR ESTABLISHING COMMUNICATIONS WITH A REMOTE NODE ON A SWITCHED NETWORK BASED ON HYPERTEXT CALLING RECEIVED FROM A PACKET NETWORK
Disclosed is a system and a methodology enabling a first provider party to provide to a second recipient party software and services to enable the recipient party to embed in an Internet e-mail of... |
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US20150049867 |
SEAMLESS CALL TRANSITIONS
Various user interfaces and other technologies for seamlessly transitioning between calls of different types can be implemented. The technologies can be implemented to give the impression of a... |
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US20120128144 |
SCREENING SYSTEM AND METHOD
A system and method for screening incoming communications to a subscriber telephone number comprises a screening list of telephone numbers assigned to suspect incoming communication originators... |
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US20130017517 |
METHOD AND APPARATUS FOR LEAVING MESSAGES FOR PASSED LOVED ONES
An apparatus and method for people to leave a message to a passed loved one includes a web site established to provide potential users with a description of the service available. The website may... |
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US20150103990 |
NETWORK-BASED SOCIAL TELEPHONY FIREWALL
A method receives a call from a device of a caller destined to a device of a subscriber of a communication network. The method connects the call to the device of the subscriber and then receives... |
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US20110116614 |
Method and System for Conditionally Invoking an Internet Protocol Multimedia Subsystem Service
A system includes an event notification system coupled to a communication network element and to a subscription database. In response to a subscribe message for a party received from the... |
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US20110261942 |
Device-to-Device Call Disposition
Device-to-device call disposition is provided. When a call is received at a first telecommunications device, a determination may be made as to whether a second device has been designated to... |
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US20120213352 |
METHOD AND APPARATUS FOR BUSY OVERRIDE IN AN INTERNET PROTOCOL-BASED TELEPHONE SYSTEM
Method and apparatus for busy override in an internet protocol-based telephone system are described. In some examples, a first communication attempt of a third party to a first party is received,... |
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US20120033675 |
Dictation / audio processing system
An audio handling system comprising audio file handling means for at least one of converting, compressing, encrypting, E-mailing, and pushing audio files to at least one of a file transfer... |
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US20120121077 |
SYSTEM AND METHOD FOR BROKERING COMMUNICATION DEPENDENT TASKS
A method implementable on a computing device for brokering communication dependent tasks (CDTs) includes receiving at least an indication of a requested CDT from a user, associating the request... |
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US20070201660 |
Method and apparatus for blocking voice call spam
The present invention provides a method and apparatus for determining voice call spam, a method and service server for blocking voice call spam, a voice communication system that has applied the... |
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US20110019809 |
Services and Transactions in a Telephony Network
A telecommunication method and system are described. A request in a telephony network is received for a communication connection between a caller and a call recipient. A call connect command is... |
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US20070280458 |
Caller directed voicemail response
A method, system and computer program product for enhancing a phone device such as a cell phone by automatically linking/associating caller identifying information with voicemail notification so... |
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US20120099718 |
SYSTEMS AND METHODS FOR INTEGRATING INFORMATION FROM VOICE OVER INTERNET PROTOCOL SYSTEMS AND SOCIAL NETWORKING SYSTEMS
Systems and methods of recommending that two parties form a link on a social networking system use activities conducted by the first party on a telephony system and information contained in... |
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US20070201659 |
Systems and Methods to Manage Privilege to Speak
Methods and apparatuses to prioritize requests for speaking privilege in a communication session. In one embodiment, a method includes: receiving from an audience one or more bids for privilege to... |
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US20130003955 |
DELIVERING SPECIALIZED SERVICES TO USERS OF PHONES
An aspect of the present invention enables users to avail specialized services using missed calls. In one embodiment, a missed call server on receiving an indication that a missed call has been... |
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US20110194681 |
Portable Continuity Object
A method for providing continuity over a series of transactions is provided, comprising the steps of (a) creating a Portable Continuity Object (PCO) as a defined digital package by an instance of... |
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US20110202594 |
CONTEXT SENSITIVE, CLOUD-BASED TELEPHONY
Embodiments of the present invention are directed to a communication system that provides various automated operations, including searches of public and private resources for third party... |
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US20120039455 |
Phone Domain Name Service
This invention relates generally to communications, and more specifically, to systems and methods for providing a phone domain name service. In one embodiment, the invention includes a phone... |
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US20130044867 |
USE OF VOICE BIOMETRIC SOFTWARE TO ANALYZE INMATE TELEPHONE CALLS
A system and method for managing and controlling telephone activity in a correctional facility comprises providing a first communicative connection between a caller and a recipient, delivering the... |
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US20150043725 |
SYSTEMS AND METHODS FOR PROVIDING ENHANCED TELEPHONE SERVICES
A switching platform comprises a first circuit for recognizing tones generated by an originating telephone line, the tones representing a common number of a party and associated with telephone... |
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US20140003592 |
Network-Based Timed Ring Suppression
Alerts may be suppressed for communications. A timing parameter is retrieved describing an amount of time. An initial alert is processed to initially alert of an incoming communication. Subsequent... |
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US20070223669 |
Method and apparatus for alternatively switching between phone service lines
An automatic switching device that alternatively connects the customer's telephony devices via the in-home UTP wiring to the desired telephony service, primary or secondary, upon receiving an... |
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US20150071425 |
ATTACHING MULTIPLE PHONE LINES TO A SINGLE MOBILE OR LANDLINE PHONE
Agencies issue multiple devices to personnel for maintaining distinct identities over the course of assigned investigations. To provide flexible capabilities to agencies, a phone is converted for... |
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US20100296640 |
MULTIMODAL CALLBACK TAGGING
Users in an enhanced communication system are enabled to tag other users so that the tagging user is notified when both the tagged and tagging users meet a predefined criterion of presence states... |
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US20130156176 |
CALL TREATMENT BASED ON USER ASSOCIATION WITH ONE OR MORE USER GROUPS
A method is described for call treatment based on user association with one or more user groups. The method includes receiving a phone call from a call source that is directed to a call recipient,... |
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US20080095345 |
Method of providing personalized music on hold to callers
An apparatus and method are provided for generating music for a caller during a silent period of a call when the caller is placed on hold by a subscriber of a personalized music on hold system.... |
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US20140247932 |
SYSTEM AND METHOD FOR IMPLEMENTING DO-NOT-DISTURB DURING PLAYBACK OF MEDIA CONTENT
The disclosed embodiments include a system, method, and computer program product for implementing do-not-disturb feature during media content. For example, in one embodiment, the do-not-disturb... |
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US20140161242 |
METHOD FOR DETERMINING A CORRECT INTERNATIONAL PHONE NUMBER OF A CONTACT
A system and method for determining a correct international telephone number for a contact, based on the location of the user, the optional location of the contact and a set of rules representing... |
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US20120099717 |
SYSTEMS AND METHODS FOR INTEGRATING INFORMATION FROM VOICE OVER INTERNET PROTOCOL SYSTEMS AND SOCIAL NETWORKING SYSTEMS
Systems and methods of recommending that two people form a link on a social networking system use activities conducted by the two people on a telephony system to determine if the two people are... |
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US20110312304 |
Adaptive Ringtone Detector
A communications system and a method of detecting and learning new ringtones in an automatic manner, comprising a desk phone (1), a hook switch, a ringtone detector (3), and a communications... |
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US20110064209 |
TECHNIQUE DOR ASSISTING A USER WITH INFORMATION SERVICES AT ANN INFORMATION/CALL CENTER
A method for providing a communication assistance service by a communication assistance service provider includes receiving a communication at the communication assistance service provider from a... |
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US20100183134 |
CENTRALIZED STATUS SERVER FOR CALL MANAGEMENT OF LOCATION-AWARE MOBILE DEVICES
Systems, methods and computer program products for utilizing location information in a virtual private branch exchange (vPBX) system are described. In some implementations, the vPBX system can use... |
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US20110182287 |
Methods, Systems, and Computer Program Products for Enabling Non-IMS Queries of a Common Telephone Number Mapping System
Methods of routing a non-IP multimedia subsystem (IMS) message from a first user terminal that has telecommunications service provided by a first carrier to a second user terminal that has... |