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7386455 |
Robust voice browser system and voice activated device controller
The present invention relates to a system for controlling at least one remote system operatively connected to the Internet. The system includes a computer operatively connected to the Internet and...
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7327723 |
Computer, internet and telecommunications based network
A method and apparatus for a computer and telecommunication network which can receive, send and manage information from or to a subscriber of the network, based on the subscriber's configuration....
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7246371 |
System and method for filtering unavailable devices in a presence and availability management system
A method for communicating communication network availability information regarding an individual to at least one subscriber of the individual's availability information. According to one...
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7206388 |
System and method for providing voice-activated presence information
Systems and method for providing voice-activated presence information are disclosed. According to one embodiment, the system includes a voice gateway in communication with a presence server. The...
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7197960 |
Method and system for generating a call processing control record
A method and system enable the automatic generation of a call processing control record. A user creates a schedule entry comprising a plurality of data entries on an electronic scheduler. The data...
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7110526 |
Neural network for controlling calls in a telephone switch
A method and apparatus are provided for processing calls in an automatic call distributor. The method includes the steps of learning a set of desired resource relationships for servicing a...
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7106848 |
Method and apparatus for in-progress call forwarding
The present invention is a method and system for transferring calls among communicating devices connected through a public network. The service is offered by a public network to permit a party in a...
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7099453 |
Method and apparatus for enhanced call routing in a telecommunication system
A method for routing calls in a telecommunication system includes detecting data for a call from a calling party to a called party, providing a menu of options to the calling party and routing the...
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7076431 |
Robust voice browser system and voice activated device controller
The present invention relates to a system for acquiring information from sources on a network, such as the Internet. A voice browsing system maintains a database containing a list of information...
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7054918 |
Method and system for integration of voice mail and call processing systems with computer-based electronic calendar applications
A system and method for providing data communication between an information system, such as a LAN, and a communication system, such as a PBX operating under control of an automatic call routing...
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6956932 |
Method and system of controlling promotional call-ins
A method and system for receiving, logging, answering, controlling, and forwarding calls from radio or other promoter call-in contestants, wherein said method provides an efficient means for...
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6928153 |
Method and system for generating a call processing control record
A method and system enable the automatic generation of a call processing control record. A user creates a schedule entry comprising a plurality of data entries on an electronic scheduler. The data...
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6853718 |
System and method for efficient telephone call transfer
During a telephone call, a transferring party performs an action to cause the telephone call to be transferred. The action causes a switch to send a query to a service control point (SCP) in a...
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6853711 |
Method for adding context to communications
A method for augmenting communications between called and calling parties with context information helps either or both parties decide whether and how to accept or initiate a communications event.
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6807257 |
Computer, internet and telecommunications based network
A method and apparatus for a computer and telecommunication network which can receive, send and manage information from or to a subscriber of the network, based the subscriber's configuration. The...
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6804332 |
Network based knowledgeable assistant
A computer-implemented method of processing communications through a multimedia interface that includes a plurality of interface devices and a plurality of input/output devices. Each of the...
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6782088 |
Apparatus and method for downloading a forwarding telephone number
Apparatus and processes for downloading data corresponding to forwarding information, e.g., a forwarding telephone number, from either a central office or from the telephone of a called party. In...
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6775264 |
Computer, internet and telecommunications based network
A method and apparatus for a computer and telecommunication network which can receive, send and manage information from or to a subscriber of the network, based on the subscriber's configuration....
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6687340 |
Forwarding voice messages to a called party using electronic mail
A system and apparatus provides a voice message of a calling party to a called party. The method includes the steps of initiating a telephone call to the called party over a first network and...
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6658103 |
Method and system for generating a call processing control record
A method and system enable the automatic generation of a call processing control record. A user creates a schedule entry comprising a plurality of data entries on an electronic scheduler. The data...
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EP0788704B1 |
A NETWORK BASED KNOWLEDGEABLE ASSISTANT
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6310944 |
Method for adding context to communications
A method for augmenting communications between called and calling parties with context information helps either or both parties decide whether and how to accept or initiate a communications event.
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6304636 |
Forwarding voice messages to a called party using electronic mail
A system and apparatus provides a voice message of a calling party to a called party. The method includes the steps of initiating a telephone call to the called party over a first network and...
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6047053 |
Network based knowledgeable assistant
A method implemented by a computer-based electronic assistant to receive and manage incoming calls to a subscriber including the steps of receiving an incoming call to the subscriber from a caller;...
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6021181 |
Electronic voice mail message handling system
A virtual intercom method implemented by a computer-based electronic assistant and including the steps of receiving a voice command from a first party, wherein the voice command identifies a user...
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5963617 |
Method for transferring registered speech message from automatic telephone answering system at a reserved time
A method for transferring a speech message registered by a user from an automatic telephone answering system at a reserved time wherein the reserved time and speech message are registered along...
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5937039 |
Method for sending out absent messages from ISDN exchange system
A method for sending out absent messages in an ISDN exchange system to which digital telephones with a plurality of function keys and a LCD screen are connected as extension subscribers. When an...
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5862209 |
Method for providing caller directive announcements in a personal communication system
In a personal communication service (PCS) environment, a plurality of messages are stored which are used to provide caller directive announcements. The caller directive announcements are associated...
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5832062 |
Automated voice mail/answering machine greeting system
An automated voice mail/answering machine greeting system includes a computer system having a real time clock, a CPU, and persistent memory that stores data representing appointment text data for...
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5790649 |
Call transfer system and electronic mail transfer system
An electronic mail transfer system including an information processing station and a telephone exchange system. The information processing system accommodates a plurality of terminals and has an...
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5757901 |
Call transfer system and electronic mail transfer system
A call transfer system is disclosed which comprises: an information processing system accommodating a plurality of terminals each having input means; and a telephone exchanging system accommodating...
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5727046 |
Personal electronic telephone directory apparatus with remote accessibility
A stand alone Personal Electronic Telephone Directory (PETD) apparatus is provided, that includes an internal telephone line segment, an off hook circuit, a Dual Tone Multi-Frequency (DTMF)...
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5652789 |
Network based knowledgeable assistant
A method implemented by a computer-based electronic assistant to receive and manage incoming calls to a subscriber including the steps of receiving an incoming call to the subscriber from a caller;...
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EP0769866A2 |
Automated voice mail/answering machine greeting system
An automated voice mail/answering machine greeting system includes a computer system having a real time clock (50), a central processing unit (30), and persistent memory (40) that stores data...
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