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7411939 |
Methods and apparatus for providing communications services between connectionless and connection-oriented networks
A telecommunications system uses software applications called user agents, that are preferably Internet-based and that operate on behalf of users in a telecommunications hosting server to control...
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7395313 |
Method and system for controlling multiple remote mailboxes simultaneously connected to a plurality of PDP connections of a GPRS system
The invention relates to a system for controlling at least a first and a second remote mailbox located in at least one e-mail server, in a terminal. Between the terminal and the e-mail server...
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7386588 |
System and method for pushing information from a host system to a mobile data communication device
A system and method of pushing user-selected data items from a host system to a user's mobile data communication device upon detecting the occurrence of one or more user-defined event triggers is...
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7386455 |
Robust voice browser system and voice activated device controller
The present invention relates to a system for controlling at least one remote system operatively connected to the Internet. The system includes a computer operatively connected to the Internet and...
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7379455 |
Systems and methods for providing configurable caller ID information
Systems and methods for providing configurable caller ID information are disclosed. A communications service includes a caller ID configuration function. The communications service controls...
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7369648 |
Apparatus and method for PBX-integrated unified messaging services on a switched backbone
PBX-integrated unified messaging capabilities are provided via a switched backbone (such as the Internet) without having to install or deploy on-premise unified messaging equipment. A Corporate...
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7356591 |
System and method of managing information distribution to mobile stations
A system for managing information distribution to a mobile station in communication with a wireless network includes a host service operable to receive a data item associated with the mobile...
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7353466 |
System and method for generating message notification objects on dynamically scaled timeline
A system and related techniques to collect and manage a set of incoming message notification objects, such as instant message notifications, email notifications, download notifications, transaction...
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7337390 |
Method and system for embedding voice notes
A method of embedding voice data in a computing system includes detecting a record event and detecting if a software application currently running on the computing system is voice-aware. The method...
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7334024 |
System for transmission of voice and data over the same communications line
A data transaction processing system in which transaction data is entered by the user in response to prompts in a template which is tailored to each user application. The template and entered data...
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7327723 |
Computer, internet and telecommunications based network
A method and apparatus for a computer and telecommunication network which can receive, send and manage information from or to a subscriber of the network, based on the subscriber's configuration....
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7327696 |
Intelligent voice converter
A voice converter includes upstream and downstream resource managers for allocation half-duplex resources of a full duplex DSP transcoder. The resource managers schedule available upstream or...
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7317699 |
System and method for controlling configuration settings for mobile communication devices and services
A system for controlling configuration settings for mobile data communication devices and services includes a redirection server and a policy generation system. The redirection server detects a...
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7310308 |
Systems and methods for multiple mode voice and data communications using intelligently bridged TDM and packet buses
Systems and methods by which voice/data communications may occur in multiple modes/protocols are disclosed. In particular, systems and methods are provided for multiple native mode/protocol voice...
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7307956 |
Multi-protocol telecommunications routing optimization
A telecommunications switching system employing multi-protocol routing optimization which utilizes predetermined and measured parameters in accordance with a set of user priorities in determining...
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7305343 |
Method and system for embedding voice notes
A method of embedding voice data in a computing system includes detecting a record event and detecting if a software application currently running on the computing system is voice-aware. The method...
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EP1021905B1 |
METHOD AND APPARATUS FOR DETERMINING AGENT AVAILABILITY
Abstract not available for EP1021905 Abstract of corresponding document: US5926539 A software routine for a multimedia-capable call center checks for active status of the telephone, active...
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7295836 |
Advanced voice and data operations in a mobile data communication device
A system and method for integrating voice and data operations into a single mobile device capable of simultaneously performing data and voice actions. The mobile device working in a network capable...
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7290033 |
Sorting electronic messages using attributes of the sender address
Systems and methods for sorting electronic messages using attributes of senders or of sender addresses. An electronic messaging server sorts electronic messages using attributes associated with the...
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7287271 |
System and method for enabling secure access to services in a computer network
A global server includes a communications engine for establishing a communications link with a client; security means coupled to the communications engine for determining client privileges; a...
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7286650 |
System and method for voice-mail and e-mail synchronization
Disclosed is a unified messaging system and method for combining a voice-mail system with an e-mail system. The present invention is a hybrid event driven system that polls a universal e-mail box...
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7283808 |
System, method and mobile device for remote control of a voice mail system
A unified messaging system, method and user interface is provided for a handheld mobile communication device. The method may include the following steps: (a) providing a unified event listing...
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7266365 |
System and method for delayed transmission of bundled command messages
A system and method of pushing user-selected data items from a host system to a user's mobile data communication device upon detecting the occurrence of one or more user-defined event triggers is...
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7245611 |
Method and process for signaling, communication and administration of networked objects
Systems and processes for communication of messages between one or more networked objects on circuit and packet data networks are described. Specifically, means for representation of various...
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7243301 |
Common annotation framework
A Common Annotation Framework includes, in an embodiment, an annotation having a context anchor that identifies a resource and a position in the resource that the annotation pertains to, and a...
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7243126 |
Push type scanner apparatus and image data transmitting and receiving system
A push type scanner apparatus according to the present invention can transmit image data read by the push type scanner apparatus through a network to a desired personal computer only by operating...
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7230986 |
Multistandard video decoder and decompression system for processing encoded bit streams including a video formatter and methods relating thereto
A pipeline video decoder and decompression system handles a plurality of separately encoded bit streams arranged as a single serial bit stream of digital bits and having separately encoded pairs of...
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7225231 |
System and method for transmitting workspace elements across a network
A system transmits new workspace elements or new workspace element changes at a first memory store via an electronic network to a second memory store. The system includes a first memory store for...
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7212617 |
System for integrated electronic communications
A system is disclosed for integrating electronic mail, voice mail, and fax mail in a universal mailbox. Message receivers may access their messages with a telephone or a computer regardless of the...
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7209955 |
Notification system and method for a mobile data communication device
A notification system and method for a mobile data communication device is provided. A clientbased software program operates at the mobile communication device to manage and execute,...
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7209949 |
System and method for synchronizing information between a host system and a mobile data communication device
A system and method of pushing user-selected data items from a host system to a user's mobile data communication device upon detecting the occurrence of one or more user-defined event triggers is...
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7206815 |
Method and apparatus for synchronizing an email client on a portable computer system with an email client on a desktop computer
A fully integrated email system for a desktop computer with an associated palmtop computer is disclosed. The portable computer has an email client for viewing incoming email messages and composing...
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7203300 |
Automatic routing and information system for telephonic services
A system and method for automatically and seamlessly routing telephone calls across a telephone network. The system includes a telephone network interface box having a computer, a master file and...
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7200156 |
Modular broadband adapter system
A system which allows modular expansion to provide additional services to high speed data. A high speed data line such as DSL or cable is input to a broadband expandable modem device. The modem...
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7181613 |
System and method for providing secure internetwork services via an assured pipeline
A system and method for the secure transfer of data between a workstation connected to a private network and a remote computer connected to an unsecured network. A secure computer is inserted into...
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7181495 |
Method and system for filtering notification of e-mail messages
A messaging system ( 10 ) for notifying subscribers of incoming e-mail messages includes an e-mail system ( 12 ) communicating with a notification system ( 14 ). The e-mail system ( 12 ) includes a...
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7181401 |
Methods for generating voice prompts using grammatical rules in a system proving TDM voice communications and VOIP communications
Systems and methods by which voice/data communications may occur in multiple modes/protocols are disclosed. In particular, systems and methods are provided for multiple native mode/protocol voice...
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7177908 |
System and method for managing multimedia messaging platforms
The present invention manages a messaging network having messaging platforms interconnecting through a switched backbone such as the Internet. The master platform monitors each messaging platform...
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7177404 |
System for computer-based, calendar-controlled message creation and delivery
Methods and apparatus are described for creating, scheduling and delivering messages. A message having a first audio component is generated in response to input from a user. The input includes...
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7167553 |
One number, intelligent call processing system
A one number, multi-application, intelligent call processing system provides service benefits to a caller, a servicing location and/or a vanity number advertiser during a call, parallel to the call...
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7162690 |
Annotations for multiple versions of media content
Multiple different versions of the same multimedia content are available to a multimedia server. An annotation server maintains annotations corresponding to the multimedia content, each such...
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7149811 |
Multistandard video decoder and decompression system for processing encoded bit streams including a reconfigurable processing stage and methods relating thereto
A pipeline video decoder and decompression system handles a plurality of separately encoded bit streams arranged as a single serial bit stream of digital bits and having separately encoded pairs of...
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7149780 |
Method for determining e-mail address format rules
A method for determining e-mail address formatting rules corresponding to particular domain names, whereby e-mail address data is collected and sorted based on domains. Based on the gathered data...
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7136474 |
Automatic routing and information system for telephonic services
A system and method for automatically and seamlessly routing telephone calls across a telephone network. The system includes a telephone network interface box having a computer, a master file and...
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7116766 |
Electronic mail distribution system for integrated electronic communications
A system is disclosed for integrated electronic mail, voice mail, and fax mail messaging. A common message format is defined for use by an electronic mail service and a telecommunications service...
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7111009 |
Interactive playlist generation using annotations
A plurality of user-selected annotations are used to define a playlist of media segments corresponding to the annotations. The user-selected annotations and their corresponding media segments are...
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7107341 |
System and method of managing information distribution to mobile stations
A system for managing information distribution to a mobile station in communication with a wireless network includes a host service operable to receive a data item associated with the mobile...
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7103656 |
System and method for administrating a wireless communication network
The invention disclosed is an administration system and method for administering user access to an Enterprise system that supports redirection of data from a user's desktop computer in a Local Area...
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7103635 |
Really simple mail transport protocol
A new mail transport protocol is proposed for use over a reliable byte-stream transport. This protocol is faster, simpler and more streaming than prior methods, and handles binary and unicode data...
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7095840 |
Method and system for establishing voice communications using a computer network
A method and system ( 100 ) establishes voice communications between a computer operator ( 102 ) and an agent ( 104 ) of a business over a computer network, such as the Internet ( 108 ). Using an...
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