Matches 1 - 31 out of 31
Match Document Document Title
7386455 Robust voice browser system and voice activated device controller  
The present invention relates to a system for controlling at least one remote system operatively connected to the Internet. The system includes a computer operatively connected to the Internet and...
7327723 Computer, internet and telecommunications based network  
A method and apparatus for a computer and telecommunication network which can receive, send and manage information from or to a subscriber of the network, based on the subscriber's configuration....
7076431 Robust voice browser system and voice activated device controller  
The present invention relates to a system for acquiring information from sources on a network, such as the Internet. A voice browsing system maintains a database containing a list of information...
6912272 Method and apparatus for managing communications and for creating communication routing rules  
A method and apparatus for managing communication, such as telephone calls. One or more of a plurality of predetermined values are assigned to each of one or more of a plurality of predetermined...
6865263 System and method for placing a telephone call  
The present invention provides a system for placing a telephone call using a telephone number and an extension. The system includes an origination device that receives a telephone number and an...
6807257 Computer, internet and telecommunications based network  
A method and apparatus for a computer and telecommunication network which can receive, send and manage information from or to a subscriber of the network, based the subscriber's configuration. The...
6785379 Call management system with call control form user workstation computers  
A Call Management System provides for management of calls directly by system users at their workstation computers via a digital data network such as a digital networks not controlled via the user's...
6775264 Computer, internet and telecommunications based network  
A method and apparatus for a computer and telecommunication network which can receive, send and manage information from or to a subscriber of the network, based on the subscriber's configuration....
6681001 Computer integrated telecommunications systems and methods  
Computer integrated telecommunication systems are disclosed that provide a message exchange interface that transfers data and control requests generated by applications running on a computer system...
6678360 Telephonic-interface statistical analysis system  
A system D interfaces with a multiplicity of individual terminals T 1 -Tn of a telephone network facility C, at the terminals callers are prompted by voice-generated instructions to provide digital...
6570967 Voice-data telephonic interface control system  
In an audio-digital telephone interface system, selective operation prompts a caller with oral instructions to provide: digital control signals, digital data signals (numeric) or audio signals....
6546083 System and method for placing a telephone call  
The present invention provides a system for placing a telephone call using a telephone number and an extension. The system includes an origination device that receives a telephone number and an...
6522743 Routing calls to call centers  
A system is provided for routing calls. The system includes a plurality of call centers coupled to a public switched telephone network which supports a caller identification feature and a transfer...
6512415 Telephonic-interface game control system  
A control system CS interfaces a multiplicity of individual terminals T 1 -Tn through a telephone network facility CO to accommodate game formats. At the terminals T 1 -Tn, callers are prompted by...
6463149 Web page synchronization system and method  
A system and method are provided for routing data base information obtained in an automated Internet message response to a subsequently selected live agent. An electronic workforce identifies the...
6434223 Telephone interface call processing system with call selectivity  
For use with a public telephone network CO incorporating a vast number of terminals Ti-Tn, a system CS limits and controls interface access to implement voice-digital communication for statistical...
6349134 Telephonic-interface statistical analysis system  
A system D interfaces with a multiplicity of individual terminals T 1 -Tn of a telephone network facility C, at the terminals callers are prompted by voice-generated instructions to provide digital...
6337906 Apparatus and method for coupling an automated attendant to a telecommunications system  
An apparatus and method for coupling an automated attendant to a telecommunications system. The apparatus includes a switching device which establishes connection between a plurality of trunk lines...
6229885 Method for providing remote emulation of the functionality of a private exchange  
A method facilitates providing private exchange functionality to a subscriber that is remote from the private network. In the private network, telephones connected thereto can be accessed via...
6216016 Method and system for generating and transmitting a waiting message  
A portable telecommunications device has a radio transceiver, a keypad, a memory, and a microcontroller for controlling device functions. The portable telecommunications device receives an incoming...
6137870 System for providing caller information to called party via call standard data field  
A system is described in which a standard data field in a telephone system call format, such as ASI and/or dials number is changed to reflect caller and/or call specific information. The caller...
5946386 Call management system with call control from user workstation computers  
A Call Management System provides for management of calls directly by system users at their workstation computers via a digital data network such as a digital networks not controlled via the user's...
5923745 Routing calls to call centers  
A system is provided for routing calls. The system includes a plurality of call centers coupled to a public switched telephone network which supports a caller identification feature and a transfer...
5917903 Computer telephony integration system and method  
An automated telephone call response system and method are provided for routing data base information obtained in an automated telephone call response to a subsequently selected live agent. A voice...
5740240 Computer telephony integration system and method  
An automated telephone call response system and method are provided for routing data base information obtained in an automated telephone call response to a subsequently selected live agent. A voice...
5719927 Apparatus and a method for controlling a collect call  
A collect call control device in a telephone exchange system in which a call signal for the collect call is sent from an international switching center through a central office exchange and a...
5604794 Switch system for directing call from a calling to a receiving instrument  
A switch system for directing a call from a calling instrument to a receiving instrument. The switch system comprises a call originator unit that is electrically connected between the calling...
5521965 Apparatus and method for handling busy calls in telephone network  
A system and method for improving the completion rate of calls encountering a busy condition wherein the customer lines connected to a stored program controlled (SPC) switch having CLASS features...
5515422 Automated attendant for any combination of PBX, centrex and single-line telephones  
An automated attendant service supports any combination of single-line telephones, CENTREX telephones and one or more PBX in a single logical configuration. Multiple access numbers can be used to...
5402472 Automated attendant for any combination of PBX, centrex, and single-line telephones  
An automated attendant service supports any combination of single-line telephones, CENTREX telephones and one or more PBXs in a single logical configuration. Multiple access numbers can be used to...
5400397 Private automatic branch exchange  
A private automatic branch exchange includes a four-wire type extension modular jack for connection to a four-wire type analog key telephone set as an extension terminal device and for connection...
Matches 1 - 31 out of 31