Matches 1 - 50 out of 53 1 2 >
Match Document Document Title
7206577 Method and apparatus for receiving site selection diversity transmit (SSDT) signal in a wideband code division multiple access (WCDMA) system  
Disclosed is a UE and a method to operate the UE in the Site Selection Diversity Transmit mode. The method includes detecting a case where no base station is transmitting to the UE; inserting prede...
7180993 Associating call appearance with data associated with call  
A distributed telephone answering system has intelligence distributed to a plurality of workstations. Each workstation may connect to a plurality of long distance telephone networks. Also, each wor...
7088812 Call management implemented using call routing engine  
Call management techniques are implemented using a call routing engine. In the invention the routing engine centrally controls a public network to facilitate implementation of post-routing call pro...
6970555 Fault tolerant telephony control  
An agent workstation in a computer-telephony system is controlled to provide a fault tolerance technique. A telephony device driver in the workstation is controlled by a server process in the works...
6912278 Call management implemented using call routing engine  
A call management technique implemented using a call routing engine is described. The technique of the present invention may be used to advantage to implement dialed number translation techniques i...
6807269 Call management implemented using call routing engine  
Call management techniques implemented using a call routing engine are disclosed. In the techniques of the present invention, a public network is centrally controlled so as to facilitate implementa...
6804529 Trunked radio repeater communication system including home channel aliasing and call grouping  
A system for channel assignment in a trunked transmission communication system including a plurality of subscribers. A plurality of subscribers is provided home channel assignment to reduce collisi...
6801613 Associating call appearance with data associated with call  
Techniques for associating a call appearance with data associated with the call are provided. In the techniques of the present invention, the association of the call appearance with the data is bas...
6529486 Trunked radio repeater communication system  
A trunked radio repeater communication system capable of use in a networked system includes a plurality of distributive switches and a unique signaling protocol and a switching protocol for interco...
6504922 Remote peripheral switch backup call service mechanism  
A system for providing local call connection services via local call control services in a remote peripheral in the event of a loss of communication between the remote peripheral and a main control...
EP1251704A1 Wireless communication system, wireless communication unit and method for using a communication resource  
A self-organising wireless communication system (10) includes a plurality of wireless serving communication units (24-30) serving a plurality of mobile stations (12-16) with a limited communication...
6381239 Multiple application switching platform and method  
A multiple application switching platform includes a switch having a distributed open architecture and incorporating redundancy for enhanced fault tolerance. The switch includes at least one shelf ...
6374115 Method and apparatus for trunked radio repeater communications with backwards compatibility  
A trunked radio repeater communication system capable of use in a networked system includes a plurality of distributive switches and a unique signaling protocol and a switching protocol for interco...
6304639 System and methods for controlling virtual paths within a network based on entropy rate function  
A general dimensioning method and system for allocating limited transmission resources to various virtual paths defined on top of a physical network. A two-level hierarchical structure is defined w...
6195549 Digital mobile communication system  
The base station 6 incorporates the line supervisor 8, the line switch 9, and the signal returner 10. If there is originated a call request signal for the mobile station 3 by the mobile station 2 a...
6188885 Communications systems for transmitting high power voice mail notifications and related methods and user terminals  
A user terminal provides communications to and from a radiotelephone communications system. This radiotelephone communications system supports communications with the user terminal at a first power...
6181929 Method for switching cell site controllers  
A radio frequency communication system includes a cell site (FIG. 1), the cell site including an on-line controller (100), an off-line controller (101) and one or more peripheral units (107, 108, 1...
6169880 Method and system of load sharing and prioritization of radio repeaters  
A radio communication system assigns one repeater the role of priority repeater, whereupon that priority repeater exclusively relays all messages between one or more portable radios and a base site...
6134530 Rule based routing system and method for a virtual sales and service center  
A rule based routing system and method is disclosed. The rule based routing system and method matches employee skills with a customer profile thereby facilitating improved customer service and iden...
6122364 Internet network call center  
A call servicing system permits service agents to service customer calls over a data network. The call servicing system includes customer switches that direct calls to and from the customers, agent...
6115693 Quality center and method for a virtual sales and service center  
A Quality Center for a Virtual Sales and Service Center. The Quality Center is responsible for monitoring the "customer experience" across the telephone customer access resource. The Quality Center...
6097928 Method for selecting a control channel in a trunked radio system  
A method for selecting a control channel in a trunked radio system having a number of control channels and radio unit groups corresponding to the control channels, including the following steps of:...
6070142 Virtual customer sales and service center and method  
A virtual customer sales and service center is disclosed that connects a customer to a customer access resource through any access method at any time from any customer location. The virtual custome...
6064973 Context manager and method for a virtual sales and service center  
A context manager for providing a framework for enabling continuous customer access resource innovation by maximizing open business processes. The context manager allows multiple combinations of us...
6047160 Transportable base station for a trunked radio communication system  
A base station is configured to facilitate its rapid deployment to provide trunked radio communication system. The base station includes a receiving section and a transmitting section functioning a...
6018579 Call center services for local calls using local number portability  
A call servicing system permits agents to service customer calls dialed with a local telephone number. The system includes a network call center that connects a plurality of agent switches to a plu...
5999820 Dispatch console having communication modules with caller tracking feature  
A dispatch console for a radio system is disclosed, where the radio system includes an audio switching tower which routes audio communications between a switching device and audio input/output devi...
5987116 Call center integration with operator services databases  
A call servicing system allows service agents to service calls from customers. The system includes local customer switches, local agent switches, and a customer database connected to a network call...
5987115 Systems and methods for servicing calls by service agents connected via standard telephone lines  
A call servicing system facilitates the servicing of customer calls by service agents. The call servicing system includes local customer switches, local agents switches, a network switch, and an Au...
5907794 Controlling a subscriber station on a direct mode channel  
The present invention relates to a method and radio system for controlling a subscriber station (MS1) operating on a direct mode channel in a radio system, said radio system comprising a radio netw...
EP0893929A2 Digital mobile communication system  
The base station 6 incorporates the line supervisor 8, the line switch 9, and the signal returner 10. If there is originated a call request signal for the mobile station 3 by the mobile station 2 a...
5857144 In-band vehicular repeater for trunked radio system  
A vehicular repeater system communicates with a portable mobile radio using the same RF communication band and digital trunking protocol that it communicates with a base site. The repeater station ...
5815799 Priority system for a wide area transmission trunked communication system  
A method and apparatus for providing priority access for users in a transmission trunked communication system, including a plurality of distributive radio network terminal (RNT) switches and a uniq...
5805976 Single site, split location trunked radio communications system  
Base stations located at physically separate, remote locations are operated as a single site to permit trunked radio communications between portable radios located at those split sites. A first tru...
5801690 Method for managing termination of a multi-processing software application  
A computer system (110) has a multi-processing software application operating (200) thereon. There are multiple client processes (221-228) concurrently operating as components of the multi-processi...
5754960 Display console and user interface for multisite RF trunked system  
A dispatcher console for use in a digitally trunked, multisite public service radio system. The dispatcher counsel comprises a personal computer having a co-processor logic board, an audio switchin...
5752198 Single site, split location trunked radio communications system  
Base stations located at physically separate, remote locations are operated as a single site to permit trunked radio communications between portable radios located at those split sites. A first tru...
5689801 Power monitoring system for a single site, split location trunked radio communication system  
Base stations located at physically separate, remote locations are operated as a single site to permit trunked radio communications between portable radios located at those split sites. A first tru...
5613196 Method and apparatus for a distributive wide area network for a land mobile transmission trunked communication system  
A land mobile transmission trunked communication system is provided with a unique switching protocol arrangement among repeaters that are networked to one or more external communication networks. T...
5581553 Distributed switching architecture  
A system and method is disclosed for linking remote telecommunications ports connected to remote nodes wherein the functionality of a centralized switching system is distributed among the remote no...
5574788 Trunked radio repeater system  
A digitally trunked radio repeater system provides substantial improvements in timeliness of channel acquisition and channel drop, and in reliability of critical control signalling. The system uses...
5564071 Method and apparatus for managing radio system attributes for communication units  
A radio communication system (100)provides for management of system attributes for communication units. The system includes communication sites (111, 112, 113) managed at least in part by a central...
5548802 Method and apparatus for a remote network switch for a land mobile transmission trunked communication system  
A method and apparatus for distributively interconnecting a plurality of land mobile trunked transmission communication systems into a wide area network includes a plurality of distributive radio n...
5546452 Communications system using a central controller to control at least one network and agent system  
A communications system and method for automatically making telephone routing decisions with "global authority" based upon information gathered in real time from the entire communications system an...
5465386 Signaling protocol for a distributive wide area transmission trunked communication system  
A land mobile transmission trunked communication system is provided with an enhanced control signal protocol. The land mobile transmission trunked communication system includes a plurality of trans...
5465294 System and method for recovering from a telecommunications disaster  
A telephone disaster recovery process for quickly re-establishing long distance telephone service to a telephone LEC office after a telephone central office connected to the LEC office has been ren...
5450577 Zero-defect data integrity in high-capacity transaction systems  
A failure rate independent system for achieving zero defect data integrity in a computer transaction system is disclosed. The system receives events from an event generator and stores the raw event...
5408680 Single channel autonomous digitally trunked RF communications system  
A single channel autonomous trunking ("SCAT") RF repeater transmits and receives on a single duplex RF channel. The repeater operates alternately in a control channel mode and in an assigned channe...
5402491 Method for providing limited secure services in secure trunking communication systems  
In a secure trunking communication system, limited secure service is provided during periods of limited service or failsoft operations using the following method. When the limited service or failso...
5392449 Resource management by an intelligent repeater  
In a trunked communication system using intelligent repeaters (101), each intelligent repeater performs a series of tests (602, 606, 610, 614, and 618) on its own functionality. The results of thes...

Matches 1 - 50 out of 53 1 2 >