Match Document Document Title
US20160352949 COMMUNICATION APPARATUS, CONTROL METHOD, AND PROGRAM  
A communication apparatus includes a connection unit, a storage unit, first and second processing units, and a control unit. The storage unit operates in one of a first state where a memory...
US20160352948 IMAGE FORMING APPARATUS, IMAGE FORMING SYSTEM, AND IMAGE FORMING METHOD  
An image forming apparatus performs: storing activation application specifying information that specifies an application to be activated on an operating system of an operation unit when the image...
US20160352947 IMAGE FORMING APPARATUS, CONTROL METHOD THEREFOR, AND STORAGE MEDIUM  
There is provided a technique of appropriately shifting an image forming apparatus to a power saving state in consideration of the use status of an external device such as a connected USB device....
US20160352946 IMAGE FORMING APPARATUS, METHOD FOR SETTING APPARATUS, AND COMPUTER-READABLE MEDIUM  
An image forming apparatus includes: a memory configured to store identification information identifying an information terminal device and mode information indicating a mode corresponding to the...
US20160352945 DETACHABLE SCANNING AND SUPPORTING MODULE OF 3D PRINTER  
A detachable scanning and supporting module of a 3D printer includes a machine body, a printing platform, a scanning and driving module, and a scanning and supporting module. The machine body has...
US20160352944 Image Processing Apparatus That Reduces Setting Operation by User, Image Forming Method, And Recording Medium  
An image processing apparatus includes a processing target selection unit. The processing target selection unit inquires which image data obtained by a conveyed-document reading unit or by a...
US20160352943 IMAGE FORMING APPARATUS, METHOD OF CONTROLLING THE SAME, AND STORAGE MEDIUM  
An image forming apparatus having a plurality of paper feed units and a control method thereof that displays a paper selection screen for displaying a page of items of information of the paper...
US20160352942 IMAGE FORMING APPARATUS  
An image forming apparatus includes an exit tray, an image forming section, a print controller, a user identification section, a fetch sensor, and a notification managing section. The image...
US20160352941 IMAGE FORMING APPARATUS  
An image forming apparatus includes an exit tray, an image forming section, a user identification section, a printed sheet receipt managing section, and a fetch sensor. The image forming section...
US20160352940 ARM ROTATING DEVICE AND IMAGE FORMING APPARATUS PROVIDED WITH THE SAME  
The elastic force of a spring 41 in a direction of an arrow X is applied to an end 51A of a coil spring 5A in a direction of an arrow Y through a holding plate 42. The end 52A of the coil spring...
US20160352939 Image Forming Apparatus, Control Method of Image Forming Apparatus, and Computer-Readable Recording Medium  
An image forming apparatus according to the present invention validates beam forming for a terminal device being a transmission destination when transmitting a second type operation screen capable...
US20160352938 GUIDING APPARATUS AND GUIDING METHOD  
A guidance apparatus comprises: an operation section configured to receive an operation from a user; a first detection section configured to detect a user in front of the operation section; a...
US20160352937 IMAGE FORMING SYSTEM  
An image forming system including an image forming device and a portable terminal device communicably connectable to the image forming device is disclosed. An image forming device includes a touch...
US20160352936 IMAGE FORMING SYSTEM  
An image forming system includes a mobile terminal and an image forming apparatus capable of wirelessly communicating with each other. The mobile terminal stores therein setting information. The...
US20160352935 INFORMATION PROCESSING APPARATUS AND MAINTENANCE SYSTEM  
An information processing apparatus includes a display unit that displays an image, a storage unit that preliminarily stores first guidance information (representing operation contents relating to...
US20160352934 INFORMATION PROCESSING APPARATUS THAT CREATES OTHER DOCUMENTS FROM READ DOCUMENT  
An information processing apparatus is provided capable of creating images of a plurality of question sentences and answer columns from a document. A document reading unit reads a document to...
US20160352933 RAW CAMERA PERIPHERAL FOR HANDHELD MOBILE UNIT  
A handheld imaging device is described to provide high quality RAW image data to a smartphone, or similar handheld imaging device. The imaging device can have a larger dimension, particularly with...
US20160352932 NON-TRANSITORY COMPUTER-READABLE MEDIUM STORING OUTPUT INSTRUCTIONS TO CONTROL PORTABLE TERMINAL AND PORTABLE TERMINAL  
A portable terminal includes a user interface, a memory, a network interface, and a controller, and performs operations including: performing a first acquiring processing of acquiring the content...
US20160352931 NON-TRANSITORY COMPUTER-READABLE MEDIUM STORING OUTPUT INSTRUCTIONS TO CONTROL PORTABLE TERMINAL AND PORTABLE TERMINAL  
A portable terminal includes a user interface, a memory, a network interface, and a controller, and performs operations including: performing a first acquiring processing of acquiring a data...
US20160352930 COMMUNICATION DEVICE WIRELESSLY COMMUNICATING WITH EXTERNAL DEVICE, CONTROL METHOD FOR COMMUNICATION DEVICE, AND STORAGE MEDIUM  
A communication device includes an image capturing unit, a detection unit that continuously determines presence of an external device based on a image acquired by the image capturing unit, a first...
US20160352929 INFORMATION PROCESSING APPARATUS, METHOD OF CONTROLLING THE SAME AND NON-TRANSITORY COMPUTER READABLE MEDIUM  
An information processing apparatus comprises: a receiving unit that receives a change of a parameter included in media characteristic information; a holding control unit that causes, from media...
US20160352928 INFORMATION PROCESSING APPARATUS, METHOD OF CONTROLLING AN INFORMATION PROCESSING APPARATUS, AND STORAGE MEDIUM  
Provided is an information processing apparatus including a first processing unit and a second processing unit. A diagnosis unit included in the first processing unit is configured to detect that...
US20160352927 IMAGE READING DEVICE INCLUDING READING UNIT COUPLED WITH FLAT CABLE  
An image reading device includes a housing, a reading unit, a flat cable, and a support member. The reading unit is movably provided in the housing and configured to reciprocally move from a start...
US20160352926 IMAGE FORMING APPARATUS AND NOTIFICATION METHOD FOR IMAGE FORMING APPARATUS  
Certain embodiments provide an image forming apparatus, including: a detector that detects a user who is positioned within a certain range from the apparatus; a verification unit that identifies...
US20160352925 Image Processing Apparatus That Reduces Setting Operation by User, Image Forming Method, and Recording Medium  
An image processing apparatus includes a platen, a fixed-document detection unit, a determination unit, and a processing-target selection unit. The determination unit determines whether the...
US20160352924 METHOD AND APPARATUS FOR CUSTOMER SERVICE MANAGEMENT FOR A WIRELESS COMMUNICATION NETWORK  
A method and system for providing Customer Service Management (CSM) a communication network, such as a 5G wireless communication network. The communication network provides at least one service...
US20160352923 SHARING DATA AND POINTS WITH GROUP MEMBERS  
The disclosure is related a method for providing, by a server, a sharing service that enables a plurality of user equipments to share at least one of digital assets. The method may include...
US20160352922 SIM ACTIVATION AND ATTRIBUTE APPLICATION  
There is described a technique of enabling a SIM card of a mobile telephone and associating payment value to the SIM card, the method comprising: associating a unique identifier of the SIM card...
US20160352921 ARRANGEMENT, COMPUTER PROGRAM CODE AND METHOD FOR CALL DATA RECORD PROCESSING  
Call data record CDR processing is disclosed: obtaining a plurality of control plane call and session records produced by analysing communication in a monitored telecommunications network;...
US20160352920 DETERMINING COMMUNICATIONS CHARGING  
A system for determining a communication charge comprising a charging equation determiner, an inflection point determiner, and a charge determiner. The charging equation determiner for determining...
US20160352919 METHOD AND SYSTEM FOR TRANSITION OF APPLICATIONS TO A SECOND CELLULAR DATA NETWORKING INTERFACE FOR A VIRTUAL SIM SERVICE  
A method at a user equipment to facilitate splitting of data billing between at least two parties, the method assigning a first subset of application to a first forwarding information base (“FIB”)...
US20160352918 METHOD AND APPARATUS FOR VIRTUAL SIM SERVICE ACTIVATION AND DEACTIVATION VIA SUBSCRIPTION TRACKING  
A method at a user equipment to verify enablement of data billing splitting using a virtual subscriber identity module platform (‘VSP’) service, the method including receiving a credential at the...
US20160352917 METHOD AND SYSTEM FOR DYNAMIC CELLULAR NETWORKING ACTIVATION FOR VIRTUAL SIM SERVICE  
A method at a user equipment to facilitate activation and splitting of data billing between at least two parties, the method including starting, at the user equipment, a virtual subscriber...
US20160352916 IMAGE FORMATION APPARATUS, IMAGE PROCESSING SYSTEM, AND CONTROL METHOD  
An image formation apparatus remotely operable smoothly using a terminal device is provided. In an image processing system including a plurality of terminal devices and an MFP capable of wireless...
US20160352915 ECHO CONTROLLER  
The present disclosure relates to an echo controller, for use with a microphone and a device comprising a loudspeaker, the echo controller comprising: a sensor with sensing capabilities configured...
US20160352914 METHODS AND APPARATUS FOR TRANSFERRING AN ESTABLISHED COMMUNICATION SESSION IN A TELECOMMUNICATIONS NETWORK  
Measures for transferring an established communication session in a telecommunications network, the communication session being established between one of a plurality of communication clients...
US20160352913 METHOD AND SYSTEM FOR ADJUSTING VOLUME OF CONFERENCE CALL  
A method and a system for adjusting a volume of a conference call are provided. The system includes at least one sub-device and a host. The host respectively connects the at least one sub-device...
US20160352912 FACILITATION OF A CONFERENCE CALL BETWEEN STATIC AND ROTATING PARTICIPANTS  
Embodiments disclosed herein provide systems, methods, and computer readable media for facilitating a conference call with rotating participants. In a particular embodiment, a method provides...
US20160352911 SYSTEM AND METHOD TO IMPROVE MANAGEMENT DURING A CONFERENCE CALL  
A method for managing operations during a first conference call between a first communication device and a plurality of communication devices, comprising the (1) displaying a calendar to identify...
US20160352910 CONFERENCE CALL ALERTS  
Conference call alerting is provided. A first device of a plurality of telecommunications devices initiates a telecommunications link between the first device and a second device of the plurality...
US20160352909 Call Forwarding Method and Device  
The disclosure relates to a method and device for call forwarding. The method comprises: receiving a calling number of an incoming call; forwarding or holding the calling number according to a...
US20160352908 RECOMMENDED ROSTER BASED ON CUSTOMER RELATIONSHIP MANAGEMENT DATA  
Embodiments of the invention provide systems and methods for facilitating collaboration in a contact center by providing a roster of recommended subject matter experts on a topic related to an...
US20160352907 COORDINATING VOICE CALLS BETWEEN REPRESENTATIVES AND CUSTOMERS TO INFLUENCE AN OUTCOME OF THE CALL  
The disclosure is directed to analyzing voice conversations between participants of conversations and coordinating calls between participants, e.g., in order to influence an outcome of the voice...
US20160352906 SYSTEMS AND METHODS OF NATURAL LANGUAGE PROCESSING TO RANK USERS OF REAL TIME COMMUNICATIONS CONNECTIONS  
A computing apparatus configured to perform natural language processing, e.g., by comparing the words in a communication transcript of a user to a list of keywords, to generate an input vector...
US20160352905 TECHNIQUES FOR CUSTOMER RELATIONSHIP MANAGEMENT  
Techniques for improving customer relationship management are disclosed. The techniques may be realized via a call processing system that may efficiently rout an incoming call to an agent of a...
US20160352904 SYSTEMS AND METHODS FOR PREDICTING AND PROACTIVELY ADDRESSING CUSTOMER INTERACTIONS  
The present application discloses systems and methods for systematically identifying situations, improving processes, and producing proactive, actionable results to address customer inquiries. The...
US20160352903 FAR-END INITIATED MID-CALL NOTIFICATION VIA RING-PING  
Placing a call on hold provides advantages to the party initiating the hold. The party may engage in another call or perform another action and return to the call when convenient, provided the...
US20160352902 MODELING VOICE CALLS TO IMPROVE AN OUTCOME OF A CALL BETWEEN A REPRESENTATIVE AND A CUSTOMER  
The disclosure is directed to modeling calls in real time, with the goal of helping users, e.g., a sales representative and/or their managers, improve and/or guide the outcome of the calls. The...
US20160352901 SYSTEMS AND METHODS TO ENROLL USERS FOR REAL TIME COMMUNICATIONS CONNECTIONS  
A computing apparatus uses an interactive user assessment test to identify and/or assess the need and skills of the user as part of an enrollment process for the user to register for the services...
US20160352900 SYSTEM AND METHOD FOR ANALYSIS AND CORRELATION OF SCORING AND CUSTOMER SATISFACTION  
A system and method include a contact center to provide an interaction between a customer and agent. An analytics server connects with the contact center to parse a text of the interaction and...