Match Document Document Title
US20150319307 IDENTIFYING ESCALATION EVENTS IN COMMUNICATION SESSIONS  
Embodiments provide communication session analysis and intervention methods and systems. Exemplary methods include monitoring a communication session conducted by a first customer service agent,...
US20150319306 INTERACTIVE DISPLAY RESPONSE SYSTEM  
An interactive display response (IDR) system is provided. The IDR system includes an interactive display server (IDS) for communicating display requests from a call center to a plurality of mobile...
US20150319305 SPEECH ANALYTICS: CONVERSATION TIMING AND ADJUSTMENT  
Agents of a contact center often encounter conversational delays when speaking with a customer. These delays may be introduced by transmission delays, which include the distance between the agent...
US20150319304 System and Method for Processing Speech  
Systems and methods for processing audio are provided. The system may include a processor to convert an audio input received via a call to text. The processor may perform a comparison between a...
US20150319303 COMMUNICATION OF INFORMATION DURING A CALL  
A request is received from a user of a telephonic device to invoke an application on the telephonic device. A form is displayed to the user using the application. Information input into the form...
US20150319302 METHOD FOR ASSEMBLING A BUSINESS PROCESS AND FOR ORCHESTRATING THE PROCESS BASED ON PROCESS BENEFICIARY INFORMATION  
A system for assembling a business process or a portion thereof includes a rules base containing executable rules and defined business process elements, a workflow orchestration engine, and at...
US20150319301 SYSTEMS AND METHODS FOR FACILITATING VOICE-BASED COMMUNICATIONS  
Embodiments are provided for processing a voice-based communication request intended for a destination electronic device that is connected to an on-board communications network. According to...
US20150319300 SYSTEMS AND METHODS FOR NOTIFYING ELECTRONIC DEVICES OF VOICE-BASED COMMUNICATION REQUESTS  
Embodiments are provided for notifying an electronic device connected to a non-terrestrial communication network of a voice-based communication request that is intended for the electronic device....
US20150319299 METHOD AND APPARATUS FOR REMOTE CONTROL AND UPDATING OF WIRELESS MOBILE DEVICES  
A method and apparatus are provided to in one aspect update data on a wireless mobile device. Available updates may include both mandatory and discretionary updates, where the mandatory updates...
US20150319298 METHOD AND SYSTEM FOR TRANSFERRING AN AUDIO SIGNAL BETWEEN DEVICES OF A SINGLE USER  
A method, system and device enable transferring an audio signal between devices of a single user. The method includes pairing, over a master-less communication link, a narrowband communication...
US20150319297 METHOD OF PROVIDING A CELLULAR PHONE/PDA COMMUNICATION SYSTEM  
A cellular, PDA communication device and communication system for allowing a plurality of cellular phone users to monitor each others' locations and status, to initiate cellular phone calls by...
US20150319296 METHOD OF PROVIDING A CELLULAR PHONE/PDA COMMUNICATION SYSTEM  
A cellular, PDA communication device and communication system for allowing a plurality of cellular phone users to monitor each others' locations and status, to initiate cellular phone calls by...
US20150319295 LOCATION-BASED RECOVERY DEVICE AND RISK MANAGEMENT SYSTEM FOR PORTABLE COMPUTING DEVICES AND DATA  
A device and software utilizing Global Positioning Satellite (GPS) technologies for monitoring and recovering portable computing devices and, a method and system for acquiring such devices,...
US20150319294 FINGERPRINT ACTIVATION OF A PANIC MODE OF OPERATION FOR A MOBILE DEVICE  
Fingerprint actuation is described for unlocking a mobile device and activating customized mobile device functions by using a fingerprint authentication technique. The mobile device uses a...
US20150319293 Learning guard system  
A Learning Guard System protects the attention of students in a classroom by requiring the student to download an ‘app’ from the Learning Guard website. During installation the ‘app’ requires the...
US20150319292 CUSTOMIZED HARDWARE SELECTION FOR A MOBILE PHONE  
A computerized method of customizing hardware for a mobile phone is provided. The method includes receiving shell selection information from a user input device, identifying a set of hardware...
US20150319291 APPARATUS AND METHOD FOR SEARCHING LOCATION RELATED CONTENTS IN PORTABLE TERMINAL  
A method, apparatus, and machine-readable storage device. The method includes obtaining a message from an external electronic device using a short range communication, identifying first device...
US20150319290 APPARATUS AND METHOD FOR MOTION DETECTING IN MOBILE COMMUNICATION TERMINAL  
An apparatus and a method detect a motion in a mobile station. A motion is determined via a motion detecting function in the mobile station. A parameter for motion detection is determined from...
US20150319289 MOBILE ELECTRONIC DEVICE CAPABLE OF SWITCHING USER INTERFACES AND METHOD THEREOF  
A mobile electronic device includes a storage unit, a display module, an audio speaker module, a sound receiving module and a control unit. The storage unit is for storing at least one character...
US20150319288 Transportable Wireless Loudspeaker and System And Method for managing Multi-User Wireless Media Playback over a media playback system  
A transportable wireless loudspeaker 110 and system 100 for managing multi-user wireless media playback over a media playback system 100. Allows for multiple users on user devices 150 to share...
US20150319287 SYSTEM AND METHOD FOR ACQUIRING AND/OR CONFIGURING A MOBILE PLATFORM TO PROVIDE A SUITE OF SERVICES  
A system and method for determining a service provider set of one or more service providers to provide a service suite of one or more services in a platform (e.g., a mobile device platform) and...
US20150319286 Mobile terminal with a built-in voice message searching function and corresponding searching method  
A mobile terminal with a built-in voice message searching function includes: a voice recording module configured to record a voice searching signal from a user and to send the voice searching...
US20150319285 Powered Portable Handle Remote for Smartphone  
The powered portable handle remote system wirelessly controls a mobile communications device's application using wireless technology. It serves as a remote for the mobile communications device and...
US20150319284 EMERGENCY ALERT SYSTEM AND PROGRAM FOR PORTABLE DEVICES  
A system and software application that communicates with a central service for alerting a security service that help is needed, wherein an application running on a smart phone causes identity...
US20150319283 MOBILE COMMUNICATION TERMINAL AND METHOD FOR RUNNING AN APPLICATION THEREIN  
A mobile communication terminal and method are provided for running an application therein. When a user inputs a variable in an idle state, variable-related applications are displayed. When the...
US20150319282 MOBILE TERMINAL AND METHOD OF CONTROLLING THE MOBILE TERMINAL  
A mobile terminal equipped with first and second display modules provided at the front and the rear, respectively, and a method of controlling the mobile terminal, is provided. The method includes...
US20150319281 METHOD AND APPARATUS FOR PREVENTING SCREEN OFF DURING AUTOMATIC RESPONSE SYSTEM SERVICE IN ELECTRONIC DEVICE  
A method of avoiding screen off during an Automatic Response System (ARS) service is provided. The method includes enabling a proximity sensor in a call connection, detecting one of a first...
US20150319280 Handheld Device With Notification Message Viewing  
Displaying information related to a message on a display screen of a handheld electronic device. In response to a movement of the handheld electronic device from an initial position to a first...
US20150319279 SYSTEM AND METHOD FOR BLOCKING UNAUTHORIZED OUTGOING CALL ON A COMMUNICATION NETWORK  
The various embodiments herein provide a system and method for blocking unauthorized outgoing calls made by an unauthorized user. The system is programmed by the user to block any attempt made to...
US20150319278 Call Management Through A Hands Free Communication Device  
A hands free communication device (2), such as a headset, adapted to be simultaneously connected to a first telecommunication device (2) and a second telecommunication device (3). The hands free...
US20150319277 Method, device and system for automatically switching voice call services  
A method, device and system for automatically switching voice call services are described which are capable of intelligently determining IP network service authority states and data connection...
US20150319276 METHOD AND APPARATUS FOR DETECTING MISSING MICRO-FILTER  
The present invention provides a method and apparatus to detect a missing micro-filter. In embodiments, the detection is performed by measuring the distortion caused by an unfiltered telephone...
US20150319275 MOBILE TERMINAL  
A mobile terminal includes: a rib configured to protrude within a terminal body; and a connector installed in the rib and configured to electrically connect a printed circuit board (PCB) installed...
US20150319274 Mobile Device Case With Cable Storage Compartment  
The present invention provides a mobile electronic device protective case having a housing with an internal compartment suited for the storage of an electronic device charging cable therein. The...
US20150319273 System and Method for Enabling a Dual-Wire Protocol  
A system and method for enabling a dual-wire protocol (DWP). A low-power alternative to the single wire protocol (SWP) is provided that uses an extra wire. DWP can reduce the NFC chip's current...
US20150319272 DEVICE AND FRAME STRUCTURE FOR POWERLINE COMMUNICATIONS  
Embodiments of the invention provide a device and a frame structure for powerline communications. The header may comprise two parts that are separately encoded. A common header segment is encoded...
US20150319271 Method and device for modifying and forwarding message in data communication network  
A method and a device for modifying and forwarding a message in a data communication network are described. The method includes: description information of a message head is extracted as message...
US20150319270 ASSIGNING ADDRESSES IN A COMMUNICATIONS NETWORK  
A method and apparatus for addressing a message sent from a proxy node to a peer node in a communications network. The proxy node receives from a host node a plurality of multipath messages. Each...
US20150319269 SYSTEMS AND METHODS FOR INTERMEDIARIES TO COMPRESS DATA COMMUNICATED VIA A REMOTE DISPLAY PROTOCOL  
The present solution automatically detects the remote display protocol capabilities of the client, server and/or intermediaries to determine whether the client and server should compress the...
US20150319268 System and Method for Hierarchical Compression  
Hierarchical compression includes the contemporaneous implementation of link-layer and higher-layer compression on data flowing over a link. Hierarchical compression can be achieved by configuring...
US20150319267 METHODS, SYSTEMS, AND COMPUTER READABLE MEDIA FOR CONTROLLING DEEP PARSING OF DIAMETER MESSAGES  
A system for controlling deep parsing of Diameter messages comprises a Diameter node. The Diameter node includes at least one processor and a Diameter parsing engine for receiving a Diameter...
US20150319266 COMPUTER-READABLE NON-TRANSITORY STORAGE MEDIUM HAVING STORED THEREIN INFORMATION PROCESSING PROGRAM, INFORMATION PROCESSING APPARATUS, INFORMATION PROCESSING SYSTEM, AND INFORMATION PROCESSING METHOD  
After presentation target information for presenting information of a predetermined content to a user has been newly received from a predetermined server, a first notification that urges the user...
US20150319265 UNIQUE IDENTIFIER FOR A TRANSACTION  
A plurality of transaction domains include transaction managers owning respective transactions, where a first of the transactions is uniquely identified by a unique identifier that indicates a...
US20150319264 CREATING A DYNAMIC AGGREGATE GROUP PROFILE OF USERS IN AN ONLINE COLLABORATION SESSION FOR PROVIDING TAILORED CONTENT DELIVERY  
There are provided a system, a method and a computer program product for suggesting content to a group. The system identifies a group of users in a social network. The system receives inputs...
US20150319263 NON-SUBJECTIVE QUALITY ANALYSIS OF DIGITAL CONTENT ON TABLETOP DEVICES  
A method of evaluating digital content displayed on an electronic tabletop device includes receiving a plurality of non-intentional signals generated in response to a plurality of users...
US20150319262 SIMULTANEOUS FORMATION OF ASSOCIATIONS AMONG MULTIPLE MEMBERS OF A SOCIAL NETWORK  
A system, apparatus, and method are provided for facilitating simultaneous formation of associations or connections among multiple users of a professional network service, a social network service...
US20150319261 Smart Caching Based on Reputation Information  
Embodiments disclosed herein relate to systems and methods for providing a smart cache. In embodiments, a variable time to live (TTL) may be calculated and associated with data as it is stored in...
US20150319260 PROCESSING DNS QUERIES TO IDENTIFY PRE-PROCESSING INFORMATION  
Systems and methods for processing a DNS query to identify and implement pre-processing information by a DNS server component in anticipation of a corresponding content request from a client...
US20150319259 NETWORK SERVICE SYSTEM AND METHOD WITH OFF-HEAP CACHING  
A method for providing data over a network using an application server having off-heap caching includes receiving at an application server coupled to a network a request for requested data, using...
US20150319258 LOCAL STREAMING PROXY SERVER  
A local application streaming proxy can create a virtual image of storage media, which allows cloud operators to rapidly deliver applications, or deliver any operating system remotely, while...