Match Document Document Title
US20160127559 Communication Service Operating Method and Electronic Device Supporting the Same  
An electronic device includes: a first communication module configured to perform a call signal based communication and a second communication module configured to perform a short range...
US20160127558 Computer-Implemented System And Method For Distributing Messages By Discussion Group  
A computer-implemented system and method for distributing messages by discussion group is provided. Discussion groups are monitored. An identity of a participant in each of two or more of the...
US20160127557 SYSTEM AND METHOD FOR AGENT SELECTION IN AN ENTERPRISE  
A resource selection management computer system and method for selecting at least one agent for at least one communication session in an enterprise is disclosed. The resource selection management...
US20160127556 SYSTEM AND METHOD FOR SELECTING AN AGENT IN AN ENTERPRISE  
An agent selector computer system for selecting at least one agent for at least one communication session in an enterprise is disclosed. The agent selector computer system includes a monitoring...
US20160127555 ROUTING CALLS TO PREFERRED AGENTS  
Embodiments are directed to routing customer calls to preferred agents. Embodiments receive a call from a customer using a user device; determine an identity of the customer; retrieve information...
US20160127554 Computer Telephony Integration (CTI) Complete Healthcare Contact Center  
Methods, systems, and products enable a healthcare facility or server to process incoming communications. When a communication is received, the time and a recipient's address may be compared to a...
US20160127553 SYSTEM AND METHOD FOR MANAGING RESOURCES OF AN ENTERPRISE  
A resource managing computer system for managing at least one resource in an enterprise is disclosed. The resource managing computer system includes a communication interface for establishing at...
US20160127552 TOLL-FREE TELECOMMUNICATIONS MANAGEMENT PLATFORM  
Methods and systems are provided for the management, routing and reporting of toll-free telecommunications calls and data. Methods and systems are provided for pre-populating a call routing...
US20160127551 Built-In Mobile Device Call Handler and Answering Machine  
A call handler and answering machine may be provided in a mobile device having phoning capabilities, and the call handler and answering machine is used to provide additional features related to...
US20160127550 SYSTEM AND METHOD FOR ON-DEMAND PRESENCE  
Methods and systems for determining availability of a user based on mobile device status are provided herein. In some embodiments, a method for determining availability of a user based on mobile...
US20160127549 MACROECONOMIC AND PREDICTIVE ANALYTICS BASED ON TOLL-FREE NUMBER UTILIZATION  
A predictive analytics model, that provides for overlaying indexing techniques and enriching the data with public domain and customer sentiment data to provide representation of a macroeconomic...
US20160127548 TOLL-TREE NUMBERS METADATA TAGGING, ANALYSIS AND REPORTING  
A toll-free tagging service is provided that includes a subscription-based service that is made available to responsible organizations, consumers and businesses. The toll-free tagging service may...
US20160127547 MESSAGE SEGMENTATION USING LOCATION ROUTING NUMBERS  
Various embodiments provide for message segmentation using location routing numbers. Some embodiments provide for a method for operating a telecommunications switch (e.g., an end-office...
US20160127546 MESSAGE ROUTING USING LOCATION ROUTING NUMBERS  
Various embodiments provide for a way of routing messages using location routing numbers. More specifically, some embodiments can route calls on different legacy networks by using features of...
US20160127545 SPECIAL ROUTING SERVICE  
Various embodiments provide for a way of accessing databases and existing hardware with a gateway that can route calls on different legacy networks by using features of existing telecommunication...
US20160127544 CONTACT CENTER INTERACTIVE TEXT STREAM WAIT TREATMENTS  
Contact center interactive text stream wait treatments are disclosed. A user device initiates a communication interaction with an automated contact center device (ACCD). A text stream comprising a...
US20160127543 System, method and apparatus for placing a telephone call  
In one embodiment, the methods and apparatuses detect an identity of a caller; receive an assigned incoming telephone number; identify a recipient associated with the assigned incoming telephone...
US20160127542 SYSTEM, APPARATUS AND METHOD OF PROVIDING PHONE CALL ROUTE INFORMATION  
Provided is a system, apparatus, and/or method for providing phone call route information, including a calling party information collector configured to collect calling party information according...
US20160127541 TOLL-TREE NUMBERS METADATA TAGGING AND ANALYSIS  
A toll-free tagging service is provided that includes a subscription-based service that is made available to responsible organizations, consumers and businesses. The toll-free tagging service may...
US20160127540 TOLL-FREE TELECOMMUNICATIONS MANAGEMENT PLATFORM  
A Toll-Free Management Platform (TFMP) includes methods and systems for number administration, customer administration, call management services, texting services and text registry, and a smart...
US20160127539 PREDICTIVE ANALYTICS AND MACROECONOMIC TREND REPORTING BASED ON TOLL-FREE NUMBER UTILIZATION  
A predictive analytics model, that provides for overlaying indexing techniques and enriching the data with public domain and customer sentiment data to provide customer metrics. Analysis of...
US20160127538 Call Termination on OTT Network  
This invention relates to a method of seamlessly connecting over-the-top and traditional telecommunication network networks including receiving by a telecommunications service provider from a...
US20160127537 SYSTEMS AND METHODS FOR ESTABLISHING A DIAGNOSTIC TRANSMISSION MODE AND COMMUNICATING OVER THE SAME  
Upon detection of a trigger, such as the exceeding of an error threshold or the direction of a user, a diagnostic link system enters a diagnostic information transmission mode. This diagnostic...
US20160127536 MEDIA FORKED APPLICATION SYSTEM IN CALL CENTERS  
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for sending a forked media stream of an electronic communication between a customer and an agent...
US20160127535 SYSTEM AND METHOD OF DOUBLE TALK DETECTION WITH ACOUSTIC ECHO AND NOISE CONTROL  
System of improving sound quality includes loudspeaker, microphone, accelerometer, acoustic-echo-cancellers (AEC), and double-talk detector (DTD). Loudspeaker outputs loudspeaker signal including...
US20160127534 Automated Messaging  
Techniques for automatically prompting a calling user to send a message to a called user, the calling user using a calling device and the called user using a called device, the method including...
US20160127533 SYSTEMS AND METHODS FOR PROVIDING ALTERNATE LINE SELECTION INFORMATION ON A MOBILE DEVICE  
A system and method for providing a user interface that allows users to change the active line on which an outgoing call may be placed. In example embodiments, upon detecting call screen...
US20160127532 MOBILE DEVICE AND OPERATING METHOD  
A method for operating a mobile device having a low-power operational unit, at least one sensor for sensing movements of the mobile device and a touch screen includes recognizing the movements of...
US20160127531 OVERRIDING VOLUME SETTINGS ON A MOBILE DEVICE  
The volume settings of a mobile device can be overridden when a notification is received to allow a user to be immediately notified of an emergency or urgent matter. Each mobile device can be...
US20160127530 System and Method for Wireless Communication With and Control of Motorized Window Coverings  
A system for controlling at least one motorized window covering using wireless communication is presented. The system includes a wireless device which is wirelessly connected to wireless access...
US20160127529 Mobile Communication Terminal, Control Method Thereof, Auxiliary Terminal And Vehicle  
A mobile communication system provides new services to a mobile terminal mounted in a vehicle through an auxiliary terminal by connecting the auxiliary terminal to the mobile terminal. A mobile...
US20160127528 APPARATUS AND METHOD FOR PROVIDING INCOMING AND OUTGOING CALL INFORMATION IN A MOBILE COMMUNICATION TERMINAL  
Methods and apparatuses are provided for providing information. Phone numbers are stored in an address book in a memory of the terminal. Call history information for a phone number together with a...
US20160127527 Controlling Operational Characteristics of Acoustic Echo Canceller  
A controller for an acoustic echo canceller is described. The controller includes a noise estimator configured to estimate a level of noise that is comprised in a microphone signal relative to an...
US20160127526 Electronic Portable Device Shell Having an Integral Stand and Stand Brace  
A shell is configured to attach to an electronic portable device (such as a smart phone or a pad/tablet-styled device). The shell comprises a unitary integral component having a stand that...
US20160127525 MOBILE TERMINAL  
A mobile terminal includes: a body in which an electronic component is installed; and a movement unit fastened to the body in at least a portion thereof, configured to output information processed...
US20160127524 ELECTRONIC APPARATUS  
An electronic apparatus is disclosed. An electronic apparatus comprises a display, a cover member, a first portion configured to vibrate more easily than the cover member, a piezoelectric...
US20160127523 Method and Device for Capacitive Near-Field Communication in Mobile Devices  
A mobile device includes a conductive element and a ground node. The conductive element is configured to be detected by a proximity sensor. A switch is coupled between the conductive element and...
US20160127522 TRANSMITTING APPARATUS AND SIGNAL PROCESSING METHOD THEREOF  
A transmitting apparatus, a receiving apparatus, and a method of signal processing are provided. The transmitting apparatus includes at least one processor configured to implement: a packet...
US20160127521 WLAN EXTENSION ELEMENTS  
A system and method are disclosed that may increase the number of different element ID numbers that may be represented in an information element (IE) without significantly increasing the size of...
US20160127520 PARTITIONING DATA SETS FOR TRANSMISSION ON MULTIPLE PHYSICAL LINKS  
The present disclosure discloses a method and a network device for partitioning data sets for transmission on multiple physical links in a network. Specifically, a network device receives a...
US20160127519 Adaptive Acknowledgment Transmissions  
Systems and techniques for adaptive automatic acknowledgment handling are described. A described system includes a memory structure to store a data rate (DR) adaptation mode indicator, a frame...
US20160127518 SINGLE-PASS/SINGLE COPY NETWORK ABSTRACTION LAYER UNIT PARSER  
Technologies for a single-pass/single copy network abstraction layer unit (“NALU”) parser. Such a NALU parser typically reuses source and/or destination buffers, optionally changes endianess of...
US20160127517 PROTOCOL-BASED CAPTURE OF NETWORK DATA USING REMOTE CAPTURE AGENTS  
The disclosed embodiments provide a system that processes network data. During operation, the system obtains, at a remote capture agent, a first protocol classification for a first packet flow...
US20160127516 MULTI-OPERATING SYSTEM INPUT DEVICE  
Embodiments of the present invention provide a method of establishing a wireless connection between a data input device and a host computing device. More specifically, the embodiments of the...
US20160127515 Automatic Selection of MAC Protocol to Support Multiple Prime PLC Standards  
A communication device in a network may receive a stream of frames from the network, in which each frame includes one or more beacon packets. A communication protocol being used by the network may...
US20160127514 INTELLIGENT GATEWAY WITH A COMMON DATA FORMAT  
Example embodiments of a method, apparatus, and computer readable medium for a gateway with common data format are generally described herein. The gateway may include memory to store data in a...
US20160127513 DATA FEED ACCELERATION  
The transmission of broadcast data, such as financial data and news feeds, is accelerated over a communication channel using data compression and decompression to provide secure transmission and...
US20160127512 System and Methods for Data Feed Acceleration and Encryption  
Systems and methods for providing accelerated transmission of broadcast data, such as financial data and news feeds, over a communication channel using data compression and decompression to...
US20160127511 APPLICATION RANKING CALCULATING APPARATUS AND USAGE INFORMATION COLLECTING APPARATUS  
An application ranking calculating apparatus is configured to calculate ranking for an application based on usage information from client computers on which the application is adapted to operate,...
US20160127510 Method Of Service Capability Notification  
A method of service capability notification including receiving a service capability of a representational state transfer (REST) client and a request for a service capability of a target client...