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8181069 Method and system for problem determination using probe collections and problem classification for the technical support services  
A system and method for problem determination using probe collections and problem classification for the technical support services monitor and collect data associated with a computer system, raise...
8180610 Model-based diagnostic interface for a vehicle health management system having a system model with a system nomeclature  
Methods and apparatus are provided for a model-based diagnostic interface. An apparatus is provided for a diagnostic interface for a system having system data, system information, and a system...
8181066 Service diagnostic engine and method and service management system employing the same  
A service management system and a method of performing service diagnostics. In one embodiment, the service management system includes: (1) a service description repository configured to contain...
8176124 Communication hub for video game development systems having a video game development tool and video game platforms with communication libraries  
A video game development system for enhancing communications between development tools and video game platforms or running games. The system includes a communications hub module running on a...
8171348 Data consistency in long-running processes  
Long running computer implemented processes are dynamically adapted to improve data consistency. A range of process steps in a long running computer implemented process is specified. Additionally,...
8166335 Specific-equipment management system, specific-equipment management program, and specific-equipment management method in which question information regarding a question estimating a specific-error cause is generated, the error regarding the specific-equipment and including human error regarding the human operation  
A specific-equipment management system is equipped with a question generator, a display unit and an input unit and manages a water heater. The water heater is equipment that requires human...
8144028 Method and system of obtaining data from field devices  
Systems and methods for communicating data from field devices to data acquisition systems. In at least some exemplary embodiments, a remote process or field controller may obtain data, and send the...
8140902 Internally controlling and enhancing advanced test and characterization in a multiple core microprocessor  
A mechanism is provided for internally controlling and enhancing advanced test and characterization in a multiple core microprocessor. To decrease the time needed to test a multiple core chip, the...
8135990 Multi-variate network survivability analysis  
Network survivability is quantified in such a way that failure cases can be compared and ranked against each other in terms of the severity of their impact on the various performance measures...
8131285 Transmission/reception channel matching apparatus for mobile communication terminal and mobile phone test equipment  
Disclosed herein is a transmission/reception channel matching apparatus for a mobile communication terminal and a mobile phone test equipment. The transmission/reception channel matching apparatus...
8127261 System for quickly specifying formal verification environments  
Computer-implemented techniques are disclosed for defining an environment for formal verification of a design-under-test. Initially there is extraction of design inputs by a design analysis module,...
8112677 Method of debugging multiple processes  
A method of debugging a multiple concurrent processes comprising: obtaining, from each process, a plurality of events that have been processed and, if no time information is associated with each...
8112676 Apparatus and method to generate and collect diagnostic data  
A method to generate and save diagnostic data in the event of an application error, wherein the method supplies a first computing device comprising a microprocessor and a first computer readable...
8103908 Method and system for recovery of a computing environment during pre-boot and runtime phases  
A method and system for recovery of a computing environment includes monitoring during a pre-boot phase and a runtime phase of a computing device for selection of a hot key sequence by a user and...
8099634 Autonomic component service state management for a multiple function component  
A mechanism is provided for autonomic component service state management for a multiple function component. The mechanism determines whether independent functions within a multiple function service...
8099673 User interface annotations  
Some embodiments of user interface annotations have been presented. In one embodiment, comments are retrieved from a database coupled to a client machine executing an application program, wherein...
8095880 System administration discussions indexed by system components  
A method provides, as part of a computer administration system, an administration interface that can operate on almost any computerized device that has a user interface. The computer administration...
8090565 System and method for using model analysis to generate directed test vectors  
In one embodiment, a system model models characteristics of a real-world system. The system model includes a plurality of sub-portions that each correspond to a component of the real-world system....
8090995 System monitoring  
Disclosed are methods, systems and products, including a method that includes monitoring one or more service providing components implemented using at least one processor-based device, the one or...
8086904 Event-based setting of process tracing scope  
Detecting an anomaly is disclosed. An indication that a computer system monitoring instrument is desired to provide as output a subset of the output data that it would produce if it were to remain...
8086909 Automatic core file upload  
A support center receives an error message from a remote storage system indicating that an error, such as a kernel panic, has occurred on the remote storage system. The error message is processed...
8086366 Off-board tool with programmable actuator  
A programmable actuator having multiple programmable functions is provided. The programmable actuator may be used on an off-board tool. In accordance with an embodiment, an off-board tool, OBT,...
8069375 Cover lover  
The present invention relates to a method, device, and system for managing verification of configurable hardware and software. The solution according to the present invention solves this by...
8060791 Annotating GUI test automation playback and debugging  
A method and system for annotating an object on the graphical user interface (GUI) (“a GUI object”) during automated testing of an application. In one embodiment, the GUI of an application is tes...
8046708 Reversed links from graphical diagram representation  
A method includes performing an analysis or synthesis operation on a graphical model representation, producing a report from the analysis or synthesis operation and generating associations...
8036922 Apparatus and computer-readable program for estimating man-hours for software tests  
An additional storage processing part additionally stores, in a test information table, data relating to a test to be performed, each time any one of a plurality of tests is performed. An updating...
8031623 System and method for creating multiple transportation streams of streaming media network test traffic in packet-based networks  
Streaming media network transportation streams are created using an electronic system and transmitted via an electronic interface such as an existing system network conduit (i.e. Ethernet, USB, or...
8024608 Solution for checking a health of a computer system  
Under the present invention, a configurable dictionary is provided. The configurable dictionary includes a set of objects that identify: (1) attribute conditions of the computer system to be...
8020151 Techniques for determining a web browser state during web page testing  
A technique for determining a browser state during a web page test includes providing, from a test automation tool, a first input to a web page provided via a browser. The technique also includes...
8010849 Diagnosing faults within programs being executed by virtual machines  
A debug interface is disclosed that is operable to receive diagnostic signals from a host debugger, amend the diagnostic signals and send the amended diagnostic signals to a virtual machine...
8005232 Method for assisting a user of a hearing system and corresponding hearing system  
The hearing system comprises at least one request-receiving unit for receiving requests for assistance from a user of said hearing system and an assistance unit operationally connected to said...
8006135 Method and system for remote node debugging using an embedded node controller  
A method, system and computer program product for remotely debugging a malfunctioning node controller of a node in a distributed node network through a functioning node controller of the same node....
8006137 Computer debug method  
A computer debug method includes following steps: a Power-On Self Test (POST) is started; several function tests of the POST are executed respectively, wherein at least one set of codes...
8001426 Electronic malfunction diagnostic apparatus and method  
A method for automatically diagnosing malfunction in device is provided. The method includes: acquiring a sort identification code from a hardware code of the malfunctioning device connected to the...
8001532 System and method for generating source code-based test cases  
A method and system for generating source code-based test cases for a remote application. The method and system include storing a table including mapping between user-inputs and a corresponding...
7996733 Identify indicators in a data processing system  
A data processing system employing identify indicators associated with various components of the system. The indicator may be activated whenever a corresponding component requires maintenance,...
7987072 Defect analyzer  
The present invention provides methods, devices, and systems for analyzing defects in an object such as a semiconductor wafer. In one embodiment, it provides a method of characterizing defects in...
7975183 Dynamic debugging of platform transactions via context aware transactional debug marking  
A system includes a platform domain implementing address-indexed operations and an application domain implementing application context-oriented operations. The platform domain includes a platform...
7975184 Diagnostic access system  
A dedicated processing system for monitoring, processing and combining mass statistical diagnostic data of a process control system. Through real time and near real time network health monitoring...
7971094 Method, system and apparatus for creating and executing a failover plan on a computer network  
A failover module generates a user interface to enable an administrative user to define a failover plan for a primary site. The failover plan includes user-specified information for use by multiple...
7954062 Application status board mitigation system and method  
A system and method for monitoring computer applications comprising an application component table comprising a plurality of applications and application functions, wherein the applications...
7954013 Storage device and performance measurement method for the same  
A storage system including a maintenance terminal, at least one disk drive, and a plurality of volumes that are provided by the at least one disk drive, and each store therein data written by the...
7941703 Capturing machine state of unstable java program  
Mechanisms and methods for capturing an execution state of a failing program in a computing environment are disclosed. Embodiments can enable detection of user initiated program terminations and...
7921335 System diagnostic utility  
A computer implemented method, apparatus, and computer usable program code for performing diagnostic testing for an application executing on a computer. A diagnostic utility executes on the...
7921381 Method and apparatus for displaying test data  
In one embodiment, a plurality of test data entries are successively displayed via a graphical user interface (GUI), with each of the test data entries including at least a test result identifier...
7904760 Method and system for using presence information in error notification  
A method for using presence information in error notification includes detecting an error associated with operation of a software system and executing a workflow in response to detecting the error...
7904195 Method for prognostic maintenance in semiconductor manufacturing equipments  
A method for prognostic maintenance in semiconductor manufacturing equipments is disclosed. The said method comprising: collecting a plurality of raw data from the default detection and...
7900094 Method, system and computer program for facilitating the analysis of error messages  
A solution is proposed for managing a software application. A corresponding method starts with the step of detecting an error condition of the software application. An error message corresponding...
7895510 Navigation of an N-dimensional hierarchical structure using a 2-dimensional controller  
A system and method for navigating a multi-hierarchical menu system using a two-dimensional controller, comprising displaying an Nth level of the multi-hierarchical menu system having a plurality...
7890802 System and method for automated and assisted resolution of IT incidents  
A computer implemented method for assisted and automated resolving of Information Technology (IT) incidents is provided. The method facilitates one or more users to define repair workflows to...