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6802032 Method and apparatus for performing system diagnostics on a cable modem termination system using a hand held computing device  
The present invention provides a method for testing and diagnosing a cable modem termination system, using a hand-held computing device. The hand-held computing device establishes a connection with...
6795936 Bus bridge resource access controller  
Resource access control is provided in a manner that avoids unnecessary resource accesses where a resource is already known to be faulty. A resource access controller controls access to resources...
6789217 System and method for allocating logic analyzer hardware resources  
Systems and methodologies for use in signal measurement systems that acquire and store signal data in accordance with a trigger specification. In particular, the present invention is directed to a...
6785850 System and method for automatically configuring a debug system  
The invention relates to a software system and method for configuring a software system for interaction with a hardware system. In this method, the software system ( 140 ) is executed on a host...
6772083 Computer program test configurations with data containers and test scripts  
Methods and apparatus, including computer program products, providing a test configuration having an associated test script and one or more associated data containers. Each data container defines a...
6772374 Continuous language-based prediction and troubleshooting tool  
A real time, computerized, method, system, and method of doing business with respect to troubleshooting and resolving installed base product failures. A client establishes a link with the business...
6766475 Method and apparatus for exercising an unknown program with a graphical user interface  
A method is disclosed for automatically exercising a target application process having a Graphical User Interface (GUI), as is a system for implementing a method and a computer program, stored on a...
6741953 Acquisition unit and method for infrequent capturing of data samples with associated timing information  
A data acquisition circuit and method according to embodiments of the invention insert overflow states into a data storage unit among samples of input data and associated time tags that are of...
6738929 Dynamically configurable debug port for concurrent support of debug functions from multiple data processing cores  
An emulation controller ( 12 ) connected at a pin boundary of an integrated circuit ( 14 ) can be provided with concurrent access to concurrent debug signal activity of first and second data...
6725235 Dynamic state representation method for complex systems  
A method for using a computer system to dynamically represent the state of any device comprising a plurality of sub-systems. The method includes the steps of providing a modeling language for...
6725405 Apparatus and method for providing a diagnostic problem determination methodology for complex systems  
An apparatus and method for performing a diagnostic problem determination methodology for complex systems is provided. With the apparatus and method, a diagnostic application for a system may...
6721404 Remotely controlled diagnostic telephone system with modem  
Systems and methods for remotely diagnosing, trouble shooting, and/or programming an end user telephone by a customer service representative using a modem in communication with the user's telephone...
6708270 Programmable unit having on chip debugging support module (OCDS) and reset manager that determines if OCDS should reset if programmable unit is reset  
A programmable unit having an OCDS module and a method for using an external debugger to debug the programmable unit equipped with the OCDS module are described. The programmable unit is...
6708291 Hierarchical fault descriptors in computer systems  
Computer systems and methods of data processing are disclosed in which hierarchical descriptors define levels of fault/event management to intelligently monitor hardware and software and...
6701364 Method and apparatus for remote computer management using web browser application to display system hardware and software configuration  
The present invention provides for a method and an apparatus for performing remote system administration upon a standalone computer system, using a controlling computer system. A remote...
6697969 Method, system, and program for diagnosing a computer in a network system  
Disclosed is a method, system, and program for diagnosing a computer over a network, such as the Internet. A program, such as an applet, is provided that executes on the computer. The program...
6691249 Probabilistic diagnosis, in particular for embedded and remote applications  
A diagnosis engine for diagnosing a device having a plurality of components receives test results of a set of tests on the device where at least one test has failed, and a model giving the coverage...
6691243 Method and configuration for replacing a faulty module, particularly a faulty module within a digital exchange installation  
Different conditions of a module are indicated by means of at least one visual indicator element, for instance in the form of a light emitting diode, mounted visibly on the module. Pressing a...
6691259 Terminal server data file extraction and analysis application  
Parametric data accumulation means are accumulated in a Terminal Server data file which uses a performance measurement tool program to accumulate operational data occurring in multiple client users...
6687869 Method for evaluating a presentation layer data unit  
A method for evaluating a presentation layer data unit wherein, in order to evaluate a presentation layer data unit, which contains application-oriented messages that are coded according to a...
6668275 System and method for multiprocessor management  
Disclosed is system and method for managing a multiprocessor system including at least one master processor in communication with at least one remote processor. A core interacts with one or more...
6665085 Simultaneous voice and data communication for diagnostic procedures in a printing or copying machine  
A system for conveying diagnostic data from a machine, such as a digital copier or printer, to a remote specialist allows simultaneous transfer of diagnostic data and live voice data through the...
6647545 Method and apparatus for branch trace message scheme  
A processor includes a host interface unit capable of generating at least one branch trace message (BTM), the host interface unit is coupled to a memory so as to store the at least one BTM in the...
6639417 Semiconductor parametric testing apparatus  
A semiconductor parametric testing apparatus includes designating a die and module on each wafer at which a test should be paused and pausing a test at the preselected die and module on each wafer.
6636988 Application of automation and procedures to enable high-speed recovery and relocation of computer workloads  
A method and system for enabling high-speed recovery and automation of computer workloads. The method comprises the steps of expressing requirements for a computer system and associated networking...
6633782 Diagnostic expert in a process control system  
A diagnostic system for use in a process control system collects and stores in a database information pertaining to the operation of the process control system, and that uses an expert engine to...
6631409 Method and apparatus for monitoring a communications system  
A method and apparatus provides a communications system in which a network is present that provides a plurality of communications paths. A plurality of elements is connected to the network...
6629267 Method and system for reporting a program failure  
Method and system for reporting program failures. The system extracts information about a failure in a program module, such as the location of the failure, and establishes communication with a...
6615119 Object-oriented diagnostic apparatus for vehicle controller  
A vehicle controller self-diagnosis apparatus having areas such as memory information, tables, and the like relating to abnormality-detection processing that can be easily modified when...
6615372 Method of retrieving and displaying problematic information about a printer prior to a print job being printed on the printer  
A method of printing a document, for example, on a recording medium of a printer selected by a user. Problematic information is retrieved about the printer in response to the printer being selected...
6615090 Diagnostics in a process control system which uses multi-variable control techniques  
A diagnostic tool automatically collects and stores data indicative of a variability parameter, a mode parameter, a status parameter and a limit parameter for a multi-variable function block...
6608932 Outline font for analytical assessment of printed text quality  
This invention specifically covers one of the many image quality (IQ) metrics that can be part of an overall image quality (IQ) analysis engine. The specific problem with image quality addressed...
6603396 Method and apparatus for distributed object filtering  
Apparatus and method for distributed object filtering of objects transferred between a client and server. The objects may be alarms transferred between a network management server and one or more...
6601200 Integrated circuit with a VLSI chip control and monitor interface, and apparatus and method for performing operations on an integrated circuit using the same  
An integrated circuit (i.e., chip under test) includes a control and monitor interface that includes on-chip support for one or more network protocols that allow the chip to be directly coupled to...
6598002 Method and device for testing electronic equipment  
A process for testing an electronic equipment linked to a computer coupled to a data entry and display console with a screen, effecting an interface with an operator. The test includes a list of...
6587969 Software system and methods for testing the functionality of a transactional server  
A testing tool automatically records a series of user steps taken during a user session with a transactional server and generates a test for testing the functionality of server. Through a user...
6577934 Failure diagnosis apparatus  
A failure diagnosis apparatus for a vehicle enables communications between a gateway, which automatically and effectively collects information on a condition of a vehicle having a plurality of...
6567937 Technique for remote state notification and software fault recovery  
A software fault recovery system monitors a software program (application) and, upon determining the application has failed, generates and transmits an alert message to a remote device. The alert...
6564326 Method and apparatus for enhancing computer system security  
A security enhanced computer system arrangement includes a coprocessor and a multiprocessor logic controller inserted into the architecture of a conventional computer system. The coprocessor and...
6564371 Dual software images with fall-back  
A method and system to enable a user to store a known and operational version of software and a new version of software (possibly not operational) in a memory on a network device. The user can test...
6552815 Software validation method and system  
A method embodiment of the invention tests revisions made to printer graphics interpreter software. A test suite of POSTSCRIPT, PCL, or other high-level printer language is input to a production...
6539499 Graphical interface, method, and system for the provision of diagnostic and support services in a computer system  
A method and system for providing diagnostic services for a computer system is provided. The diagnostic application presents to the user of the computer system a graphical representation of a...
6532440 Multiple error and fault diagnosis based on Xlists  
A method and system for locating possible error or fault sites in a circuit or system. A set of nodes are chosen, using error models in some embodiments. By applying X values to the set of nodes in...
6526526 Method, system and program for performing remote usability testing  
A method, system and program for performing remote automated usability testing of a software application utilizing a data processing system connected within a network. In accordance with the...
6519719 Method and apparatus for transferring test data from a memory array  
A memory device includes an output data path that uses single-ended data in conjunction with a flag signal. The output data path transfers data from an I/O circuit coupled to a memory array to an...
6516427 Network-based remote diagnostic facility  
The invention is utilized in the context of a peripheral device that is coupled to a network via a firewall which blocks unwanted incoming message traffic, except for incoming message traffic that...
6490698 Multi-level decision-analytic approach to failure and repair in human-computer interactions  
A multi-level decision-analytic approach to failure and repair within computer-user communications is disclosed. In one embodiment, a computerized system for repairing communication failure within...
6487684 Message display device  
When the user performs input seeking a message that pertains to the status of the device, the message display device of the present invention selects and displays based on the data generated by a...
6473862 Security assembly particularly for electrosensitive protection equipment  
An assembly comprising two micro-controllers (MC 1 , MC 2 ) separately receiving specific and synchronous information (input states) in order to process it and supply respective outputs (S 1 , S 2...
6463552 Scripting method and apparatus for testing devices  
A testing system includes a controller, a device driver for the controller, and a processor. The controller is operable to control a device coupled thereto. The device driver is operable to provide...