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9009769 Automatic detection and remote repair of a television system condition  
A server device is configured to store quick code information, where the quick code information includes a particular operation of a group of operations and a particular condition code of a group...
8977740 Portable terminal receiving remote support, remote support method, program, operator system, operator server, and operator terminal for remote support  
When not the target device accessed by an operator terminal but other devices communicatably connected therewith have problems, the setting operation and the status viewing of the device with a...
8949660 Remote deobfuscation of compressed code  
Systems and methods for remotely deobfuscating JavaScript are provided. In some aspects, a method includes sending obfuscated code from a server to a browser, receiving a deobfuscation request at...
8914674 Device validation, distress indication, and remediation  
A wireless communications device may be configured to perform integrity checking and interrogation with a network entity to isolate a portion of a failed component on the wireless network device...
8909978 Remote access diagnostic mechanism for communication devices  
A method for diagnosing and correcting errors at a data processing system is disclosed includes detecting at a first device of the system, such as a network interface device, an error at a second...
8880945 Customer premises equipment diagnostic, recovery, and reporting systems and methods  
Exemplary customer premises equipment (“CPE”) diagnostic, recovery, and reporting systems and methods are disclosed herein. An exemplary method includes a technical support server subsystem...
8832490 Server control automation  
Control over servers and partitions within a computer network may be automated to improve response to disaster events within the computer network. For example, a monitoring server may be...
8832492 Systems and methods for managing applications  
A method for maintaining applications may include: (1) receiving a request to recover a first application, (2) identifying a first production topology of the first application that identifies a...
8806265 LPAR creation and repair for automated error recovery  
Various embodiments for automated error recovery in a computing storage environment by a processor device are provided. In one embodiment, if a failure is caused by an operation of a hardware...
8792879 System and method of performing remote diagnostics on a computing device  
A user's cellular communication device communicates with a peer cellular communication device to perform diagnostic or repair functions on a computer connected to the user's device. The user's...
8788875 Remote computer diagnostic system and method  
The system enables a call center to manage requests from remote computing clients for service. The system provides a number of software tools that allow technicians to perform routine maintenance...
8775862 Tenant rescue for software change processes in multi-tenant architectures  
A multi-tenant system can be switched to a downtime state to implement a transition from a current state to a target state of a core software platform. During a second phase of the transition an...
8707086 System recovery using external communication device  
A method for computer system recovery is presented. In one embodiment, the method includes establishing a connection, via an interface, to a computer system to support the system recovery of the...
8689038 System and method for providing total real-time redundancy for a plurality of client-server systems  
An automated and scalable system for total real-time redundancy of a plurality of client-server systems, wherein, data is replicated through a network connection and operationally located on a...
8661130 Program, method, and apparatus for dynamically allocating servers to target system  
Server management data describes observed operating condition of a pool of spare servers. Based on a demand forecast of a specific target system, a dynamic allocation period is determined as a...
8627138 Data protection system and method  
A system, computer-implemented method, and a computer program product for monitoring a first data portion written to a first storage device accessible by a first computing device. At least a...
8621267 Extended page patching  
The embodiments described herein generally relate to methods and systems for using an extended patching procedure for correction or repair of logical data portions, pages, or sectors of a computer...
8601145 Inter-processor communication link with manageability port  
Manageability ports for inter-processor communication links, along with associated systems and methods, are generally provided.
8595553 Error pattern identification in an installed base of systems  
A system and method of servicing a group of similar types of equipment that maybe installed at geographically separated locations is described. The method makes use of error messages produced by...
8543861 Systems and methods for diagnosing a network configuration of a computing device  
A computer-implemented method for diagnosing a network configuration of a computing device is described. A test network configuration is captured. A test network signature is generated from the...
8522070 Tenant rescue for software change processes in multi-tenant architectures  
A multi-tenant system can be switched to a downtime state to implement a transition from a current state to a target state of a core software platform. During a second phase of the transition an...
8468387 Bare metal machine recovery  
Provided herein are systems and methodologies for bare metal machine restoration of a client computing environment over a network-based backup system. System recovery can be performed by...
8468382 Methods and equipment for fault tolerant IP service  
An Internet Protocol (IP) terminal, comprises communication means for communicating via an IP network, a processor and memory. The memory contains an operating software for the IP terminal and the...
8458510 LPAR creation and repair for automated error recovery  
Various embodiments for automated error recovery in a computing storage environment by a processor device are provided. In one embodiment, pursuant to performing one of creating a new and...
8448015 Remote computer diagnostic system and method  
The system enables a call center to manage requests from remote computing clients for service. The system provides a number of software tools that allow technicians to perform routine maintenance...
8442778 Data acquisition system for condition-based maintenance  
Generally, a system and method consistent with the present disclosure may provide a relatively low cost, relatively robust data acquisition and analysis system useful for condition-based...
8438418 Simplifying automated software maintenance of data centers  
An aspect of the present invention simplifies software maintenance of nodes in a data center. In one embodiment, a management system receives data specifying a set of commands to be executed on a...
8433948 Method and apparatus for realizing application high availability  
A method, apparatus, and computer program product for realizing application high availability are provided. The application is installed on both a first node and a second node, the first node...
8429444 Multipurpose storage system based upon a distributed hashing mechanism with transactional support and failover capability  
A multipurpose storage system based upon a distributed hashing mechanism with transactional support and failover capability is disclosed. According to one embodiment, a system comprises a client...
8402306 Systems and methods for managing applications  
A method for maintaining applications may include: (1) receiving a request to recover a first application, (2) identifying a first production topology of the first application that identifies a...
8386854 Automatic analysis of log entries through use of clustering  
A set of log entries is automatically inspected to determine a bug. A training set is utilized to determine clustering of log identifications. Log entries are examined in real-time or...
8363790 Method and apparatus for providing automated processing of a switched voice service alarm  
A method and apparatus for providing automated processing of a switched voice alarm on a switched and/or Internet Protocol (IP) network are disclosed. For example, the method receives an alarm...
8340793 Architecture using integrated backup control and protection hardware  
An electronic control configuration includes at least one secondary microprocessor operable to control a device. The at least one secondary microprocessor assumes protection control of the device...
8325885 Call diversion for telephony applications  
A method of initiating outbound calls through a telephony interface. The method accepts an inbound call from a user, authenticates the inbound call against a predetermined user identity, accesses...
8260942 Cluster view performance  
A system and method of constructing cluster views may involve determining that a process such as an application server process having an IP address is stopped. Another IP address may be assigned...
8230259 Automatic analysis of log entries through use of clustering  
A set of log entries is automatically inspected to determine a bug. A training set is utilized to determine clustering of log identifications. Log entries are examined in real-time or...
8195979 Method and apparatus for realizing application high availability  
A method and apparatus for realizing application high availability. The application is installed on both a first node and a second node, the first node being used as an active node, and the second...
8145966 Remote testing system and method  
A method and system of supporting and testing equipment distant from the support system are provided. The method includes the steps of forming a communications link between the equipment and the...
8140899 Method and system for diagnosing a computer system  
A method includes determining a rule lookup key for a computer system to be diagnosed, retrieving a diagnostic rule set associated with the rule lookup key, and executing the diagnostic rule set...
8135997 Method for obstruction and capacity information unification monitoring in unification management system environment and system for thereof  
Provided are a method and system for integrated monitoring of fault and performance information in an integrated management system environment including an integrated management server that...
8107398 Methods, devices and systems with improved zone merge operation by caching prior merge operation results  
Methods, devices and systems for improved zone merge operations are disclosed. Two connected switches are arbitrated as an initiator and a receiver. The merge operation is initiated only by the...
8082115 Data acquisition system for condition-based maintenance  
Generally, a system and method consistent with the present disclosure may provide a relatively low cost, relatively robust data acquisition and analysis system useful for condition-based...
8037343 Trap-based configuration audit  
A method includes generating a layer three trap packet that includes an indicator that indicates an audit request of a resident configuration file, transmitting the layer three trap packet to...
8032779 Adaptively collecting network event forensic data  
In an embodiment, a data processing system comprises a repository configured to store a plurality of event message definitions for error messages, syslog messages, or other notification messages...
8006135 Method and system for remote node debugging using an embedded node controller  
A method, system and computer program product for remotely debugging a malfunctioning node controller of a node in a distributed node network through a functioning node controller of the same...
8004962 Method and system of addressing a problem associated with a network including a video access ready device  
A method can be used to detect a problem, isolate the cause of the problem to a particular device in which the cause resides, and potentially repairing the particular device. In one embodiment,...
8001415 Program control method for network devices and network system  
The program control of network devices, each of which provides services according to the present invention, monitors a function of a program module operating in each of the network devices. If the...
7793141 eCommerce outage customer notification  
Techniques for notifying customers when an outage of an eCommerce system has been resolved are disclosed. An e-commerce on-line platform detects the functional outage of a transaction entity when...
7783664 Method and system for protecting the consistency of information in a distributed file system  
Disclosed are “black-box leases” that protect information consistency and that allow for information sharing in a distributed file system while hiding from a client information about other...
7765433 Technique for performing disaster rehearsal for a storage area network utilizing a replication appliance  
A technique for disaster rehearsal testing in storage area network (SAN) utilizing a replication appliance is disclosed. In one particular exemplary embodiment, the technique may be realized as a...

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