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7620849 |
Fault recovery system and method for adaptively updating order of command executions according to past results
In a memory a number of entries are defined for mapping reference symptom levels of a server to fault restoration commands and to priority levels. In response to a status report from a fault...
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7620848 |
Method of diagnosing and repairing network devices based on scenarios
A method and an apparatus are disclosed for diagnosing and repairing network devices based on scenarios. The method and apparatus aggregate responses to a selectable list of queries for a plurality...
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7617415 |
Code coverage quality estimator
A method for estimating a quality of code coverage of a test is described. The method includes training a neural network, using the neural network to generate a risk factor for each code element,...
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7610512 |
System and method for automated and assisted resolution of it incidents
A computer implemented method for assisted and automated resolving of Information Technology (IT) incidents is provided. The method facilitates one or more users to define repair workflows to...
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7606425 |
Unsupervised learning of events in a video sequence
Methods and systems for the unsupervised learning of events contained within a video sequence, including apparatus and interfaces for implementing such systems and methods, are disclosed. An...
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7600154 |
System and method of calculating a projected service cost assessment
A method, apparatus, and computer-usable medium for computing a serviceability assessment, calculating a preventative maintenance assessment, and in response to computing the serviceability and...
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7596724 |
Quiescence for retry messages on bidirectional communications interface
A mechanism to obtain a quiescence state for a component coupled to a bidirectional communications interface is obtained. A transition to quiescence may be may by activating a first defeature in...
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7594141 |
Apparatus, system, and method for signaling logical errors in an EIS remote function call
An apparatus, system, and method are disclosed to signal a logical error in a function call made by an integration adapter. The apparatus includes an communication module, a code extraction module,...
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7587634 |
Network fault diagnostic device, network fault diagnostic method, and computer product
A network fault diagnostic device is configured in the following manner. A causal relation table stores causal relations between faults and events, and a monitor event selector refers to the causal...
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7580906 |
Automated adaptive computer support system generating problem solutions having confidence levels used to determine whether human expert intervention is required
A solution engine of a vendor's highly-automated adaptive computer support system for a remote customer automatically generates proposed solutions, e.g., sets of support documents, as a function of...
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7574626 |
Trace information collecting system, method and program
Occurrence of a failure in a computer system is appropriately detected, and information required for removing the failure is automatically collected. A trace information collecting system of the...
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7568126 |
Controlled display mode diagnostic tool for communication networks using results of real tests and/or validation tests
A communication network diagnosis tool is adapted to analyze network analysis data using diagnostic trees consisting of nodes each associated with a network test or a set of network tests and...
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7555683 |
Inventory determination for facilitating commercial transactions during diagnostic tests
The invention provides for facilitating e-commerce transactions between a client and a server over a network. In particular, a client, such as a client computing device, can perform a diagnostic...
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7555675 |
Methods, systems and computer program products for providing an internet protocol based device health check
Methods, systems and computer program products provide an IP based device health check. The methods include initiating a health check to be performed at a customer location. The results of the...
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7549091 |
Hypertransport exception detection and processing
In accordance with the present invention a system for detecting transaction errors in a system comprising a plurality of data processing devices using a common system interconnect bus, comprises a...
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7543183 |
Method and system for automated technical support for computers
A method and system for automated support in a computer system. The computer system has a service button, and pressing of the service button causes a bit to be set in a register in the chip set....
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7539907 |
Method and apparatus for determining a predicted failure rate
A method and apparatus for determining predicted failure rates for computational resources provided by a system comprising multiple components. The method comprises storing failure rate information...
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7536595 |
Systems, devices, and methods for initiating recovery
Certain exemplary embodiments comprise method that can comprise receiving information indicative of a fault from a monitor associated a network. The method can comprise, responsive to the...
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7529977 |
Automated extensible user interface testing
Automated extensible user interface testing supports testing of a user interface of a program. Test data is accessed, the test data including multiple test steps. Each test step describes at least...
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7529974 |
Grouping failures to infer common causes
Systems and methods establish groups among numerous indications of failure in order to infer a cause of failure common to each group. In one implementation, a system computes the groups such that...
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7526677 |
Fragility handling
A method is provided for handling failures in a computer system including a compliance checking system in a computer network. In response to a client computer failing to obtain a compliance check,...
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7523190 |
Real-time performance assessment of large area network user experience
A method, system, and computer program for real-time measurement and modification of the performance of communications on a large area network, such as the Internet, based upon actual user...
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7519860 |
System, device and method for automatic anomaly detection
A method and system for monitoring the behavior of at least one observable object, e.g. a network element, of a network, wherein at least one parameter of the observable object is repeatedly...
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7516362 |
Method and apparatus for automating the root cause analysis of system failures
A method for analyzing the root cause of system failures on one or more computers. An event is generated when a computer system detects a system failure. The cause of the failure is determined. The...
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7516042 |
Load test load modeling based on rates of user operations
Various technologies and techniques are disclosed for performing load tests based upon user pace. A load test application is provided. Load test settings are received from a user that includes a...
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7509519 |
Recovery and debugging of failed network-accessible service construction
In response to determining that computer generation of an abstract workflow plan for a network-accessible service resulted in failure, a method attempts to automatically recover from the failure....
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7506215 |
Method for health monitoring with predictive health service in a multiprocessor system
An embodiment of the present invention is a method for monitoring various data sources for events indicative of a current or potential system health problem, thereby automating management of system...
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7506213 |
Method and apparatus for handling data corruption or inconsistency in a storage system
A method for handling a fault in a storage system comprises maintaining data in a mass storage subsystem and providing access to the data on behalf of a client. The method further comprises...
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7500146 |
Information processing apparatus, self-diagnosis method, and program
A screen on which a transition to a self-diagnosis test mode is reported is displayed by simultaneously pressing a plurality of specific keys (AC, Shift, and Menu), and moreover, a transition is...
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7500145 |
Anomaly-driven software switch to capture event responses and automate recovery
Anomaly-driven software for capturing and automating responses to computer anomalies is disclosed. Computer anomalies are processed by identifying the occurrence of an anomaly and correcting the...
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7500144 |
Resolving problems in a business process utilizing a situational representation of component status
Problems are resolved in a business process that includes application programs that run on an Information Technology (IT) infrastructure having IT components. A symptom is generated that identifies...
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7500143 |
Systems and methods for managing and analyzing faults in computer networks
A system ( 100 ) for analyzing a fault includes a fault object factory ( 110 ) constructed and arranged to receive fault data and create a fault object ( 112 ), and a fault diagnosis engine ( 101 )...
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7496798 |
Data-centric monitoring method
Health management of machines and/or equipment, such as gas turbine engines, airplanes, and industrial equipment using a model centric method.
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7493518 |
System and method of managing events on multiple problem ticketing system
The “Multiple Problem Ticket Creation Tool” (MPTCT) creates problem tickets on a network connected by an enterprise services bus having servers on the network with different problem ticketing...
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7490265 |
Recovery segment identification in a computing infrastructure
A solution for managing a computer infrastructure is provided. In particular, the solution can generate a set of tentative recovery segments for the computer infrastructure based on a related...
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7487407 |
Identification of root cause for a transaction response time problem in a distributed environment
Method and apparatus for identifying a cause for a response time problem for a transaction in a distributed computing system that includes a central server and a plurality of subsystems. Data is...
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7487406 |
Systems, methods, and media for managing software defects
Systems, methods and media for managing software defects by aggregating potential software defect information from a plurality of user computer systems are disclosed. Embodiments may include...
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7484132 |
Clustering process for software server failure prediction
Embodiments of the present invention allow the prevention and/or mitigation of damage caused by server failure by predicting future failures based on historic failures. Statistical data for server...
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7484121 |
Self-aware and self-healing computing system
Autonomic computing systems are self-aware and self-healing. Microstates of components of a system are organized into macrostates, and the macrostates are organized into meta-dynamic states...
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7480828 |
Method, apparatus and program storage device for extending dispersion frame technique behavior using dynamic rule sets
A method, apparatus and program storage device for providing control of statistical processing of error data over a multitude of sources using a dynamically modifiable DFT rule set is disclosed....
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7475405 |
Method and system for detecting unusual events and application thereof in computer intrusion detection
An automated decision engine is utilized to screen incoming alarms using a knowledge-base of decision rules. The decision rules are updated with the assistance of a data mining engine that analyzes...
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7475293 |
Product check matrix
A knowledge automation engine used to detect product issues on products. A knowledge automation engine may evaluate a check against one or more facts to detect a product issue. Facts used by the...
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7475122 |
System for remotely managing maintenance of a set of facilities
This system comprises local monitoring units installed in close proximity to the facilities to be monitored, each of which comprises a device for detecting facility malfunctions; a first computer...
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7464297 |
System and method for testing software using data-driven test variations
The integrated test framework of the present invention includes a test framework runtime that executes test scripts and that also allows a script to identify a variation tool called a “data...
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7454761 |
Method and apparatus for correlating output of distributed processes
A method for correlating output of distributed processes includes receiving certain information at a first process of multiple distributed processes that perform one computer application. The...
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7441152 |
Failure recovery apparatus, failure recovery method, manager, and program
The failure knowledge storage 5 stores failure knowledge information describing countermeasure command selection information, of which a diversion to a failure other than failures described in a...
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7437611 |
System and method for problem determination using dependency graphs and run-time behavior models
A problem determination system and method reduces the time and effort required by system administrators to trouble shot transaction processing difficulties in a large distributed I/T environment by...
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7434099 |
System and method for integrating multiple data sources into service-centric computer networking services diagnostic conclusions
A system for diagnosing impairments in computer networking services a plurality of connector gateways for interfacing to a plurality of data sources to provide access by the system to computer...
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7418628 |
Systems and methods for identifying solutions to computer problems using contexts and versions
A computer system includes a main system that executes an application in cooperation with a human user. An auxiliary system evaluates problems that occur in the main system. The auxiliary system...
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7415700 |
Runtime quality verification of execution units
One embodiment disclosed relates to a method of compiling a program to be executed on a target microprocessor with multiple execution units of a same type. The method includes selecting one of the...
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