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7617245 Workflow definition and management system  
A workflow can be managed by presenting one or more questions to a user, wherein the questions are associated with a present status of an entity being processed through a workflow; receiving input...
7613623 Enterprise management using an enterprise program office (EPO)  
In one embodiment, a system for establishing an enterprise-specific enterprise program office (EPO) and an associated enterprise-specific EPO web site includes a server system operable to...
7610575 System and method for the composition, generation, integration and execution of business processes over a network  
A system and method providing an environment for the composition, generation, integration and execution of business processes and/or transactions over a distributed computing-based network. In a...
7610365 Automatic relevance-based preloading of relevant information in portable devices  
A system for automatic proximity-based preloading of relevant information in portable devices pre-loads a portable device such as a mobile telephone, a personal digital assistant (PDA) or portable...
7610213 Apparatus and method for monitoring progress of customer generated trouble tickets  
An alerting system is provided for proactively ensuring awareness of pending trouble tickets which have not been resolved for at least a predetermined time duration corresponding to an escalation...
7610212 System and method for determining a demand promise date based on a supply available date  
The present invention provides a method and a system for determining a promise date for a demand whose supply depends on constraints in a business environment. According to the present invention,...
7610112 Method for manufacturing with engineering change override  
The illustrative embodiments provide a computer implemented method, apparatus, and computer usable program code for processing orders. A request for delivery by a requested delivery date is...
7606824 Databinding workflow data to a user interface layer  
In a workflow system data is exchanged using databinding constructs between the workflow and user interface layer. During an execution of a workflow a user interface instance is activated in...
7606724 Demand dispatch system and method  
A demand dispatch system to provide stable fabrication loading. The system includes a risk database recording risk information for a demand and an allocation planning module. The allocation...
7606719 Power on demand tiered response time pricing  
Methods, articles of manufacture, and systems for determining a fee to be charged for requests processed in a grid computing environment based. In one embodiment the fee may be determined based on...
7606718 Apparatus and method for processing service interactions  
An interactive voice and data response system that directs input to a voice, text, and web-capable software-based router, which is able to intelligently respond to the input by drawing on a...
7603299 Automated receiving system  
An automated receiving system for a distribution facility having at least one automated receiving door and at least one manual receiving door. The automated receiving system includes a scheduler...
7603285 Enterprise scheduling system for scheduling mobile service representatives  
Systems and methods for providing an enhanced scheduling process are discussed. One embodiment of the present invention includes a method for scheduling mobile service representatives. The method...
7600154 System and method of calculating a projected service cost assessment  
A method, apparatus, and computer-usable medium for computing a serviceability assessment, calculating a preventative maintenance assessment, and in response to computing the serviceability and...
7596504 Management of support center calls  
A computer system and program product for managing support of an application. First program instructions receive a request to view contact information for support people for the application, and in...
7596433 System and method for computing rail car switching solutions in a switchyard with partially occupied classification track selection logic  
A system for computing car switching solutions in a railway switch yard. The system is computer based and has an input for receiving data conveying information about one or more arrival trains...
7596382 Mobile terminal for managing schedule and method therefor  
A mobile terminal for managing a schedule and a method therefor are discussed. According to an embodiment, the mobile terminal includes a storage unit to store schedule notification information...
7593860 Career analysis method and system  
A career analysis method and system. The system comprises a computing apparatus comprising data. The data comprises a specified job title and a first list comprising a first plurality of required...
7590553 Integrated spatial view of time, location, and event schedule information  
Systems and methods integrate various types of scheduling information to create a single spatial view of a schedule. The spatial view enables observation of one's schedule at a glance and reduces...
7587329 Method and system for optimizing employee scheduling in a patient care environment  
A system and method for managing a health clinic, and in particular to managing/scheduling employees to work in the clinic. The system and method relates to a computer program for computing the...
7587328 Transaction adjusting device  
A transaction coordinating device 100 is composed, in which a transportation adjusting portion 140 is provided for adjusting an insertion of cargo transportation of a spot transaction with...
7587327 Order scheduling system and method for scheduling appointments over multiple days  
A system and method schedules splittable work orders to provide customers with requested service and efficiently utilize service resources. The method includes forming a list of appointment windows...
7587326 Pipeline pool balancing method  
In accordance with a first aspect of the instant invention, there is provided a method of gas pool balancing which provides a method of simultaneously and systematically balancing an entire gas...
7586399 Method of setting a time alarm in a mobile communication terminal and an apparatus for implementing the same  
A method of setting a time alarm is disclosed in which a user can set a time alarm with reference to all cities around the world as well as a city to which the user is located. The present...
7584113 Method for simultaneously considering customer commit dates and customer request dates  
The invention disclosed here is a method for achieving simultaneous consideration of multiple customer demand dates within an advanced planning system. The invention provides a method of production...
7584112 Method and apparatus for optimizing a multivariate allocation of resources  
A method for the allocation of resources. A series of products (refinements) is arranged in a product space plan (PSP) according to connectivities between the products and associated components...
7580911 Workflow auto generation from user constraints and hierarchical dependence graphs for workflows  
A system and method of automatically generating workflows. Generating the workflows is accomplished by obtaining customer requirements, providing a knowledge base including at least one service...
7580850 Apparatus and method for online advice customer relationship management  
An apparatus and method for online advice customer relationship management are described. The method includes the determination of a service provider ID code from a requesting service provider....
7580846 Method and system for distributing patient referrals  
Practitioners are certified to perform a medical procedure, such as an orthodontic procedure. Certified practitioners are maintained in a referral directory and classified within tiers based on...
7577577 Pull to customer order demand fulfillment system and method  
A demand fulfillment system and method that uses customer orders to generate a work schedule and a material delivery schedule for a factory that mass produces items, particularly commodities, built...
7577554 Workflow modeling using an acyclic directed graph data structure  
A process for modeling at least a portion of a workflow includes accessing a computer data structure to represent an acyclic directed graph ( 10 ) including multiple nodes ( 12 ) and one or more...
7574383 System and method for providing distributed inventory management  
A method for distributed inventory management includes receiving information regarding a number of participants in a value chain and information regarding one or more items relevant in the value...
7574278 Scheduling system and method  
A method and apparatus for scheduling in a wafer fab. The method comprising means for weighting inventories according to at least one of logpoints or reticle, and photolithography units, means for...
7571109 System and method for assessing operational process risk and quality by calculating operational value at risk  
Methods and apparatus for assessing operational process quality and risk of an entity or a group of entities. The present invention enables a user to effectively compare one or more events,...
7571108 System and method for handling action items  
A method and system for handling action items can determine the extent to which an action item can be processed using computer-based processing. Based on this determination, the present invention...
7567917 Product design methodology  
The present invention captures information associated with a manufacturer, the manufacturer's competitors and consumers in order to improve new product and packaging design match consumer needs...
7567812 Indirect asset inventory management  
A method for receiving, on a first device connected to a network, a communication including information corresponding to a second device which is not connected to the network. The information is...
7565373 Automating business events  
A method, computer system, and database system for automating a business rule in a database are disclosed. One or more database triggers associated with a business rule state machine are enabled...
7565306 Service operation data processing using checklist functionality in association with inspected items  
In one embodiment, a system is provided for performing at least one service operation in association with at least one inspected item. The system includes a service data device configured for...
7562029 Integrated project management and development environment for determining the time expended on project tasks  
Method, apparatus, and article of manufacture for managing a task of a project in an integrated development environment. The task typically includes a plurality of events. In one aspect, the method...
7561069 Notification systems and methods enabling a response to change particulars of delivery or pickup  
Systems and methods are disclosed for automated notification systems. A representative method, among others, can be summarized by the following steps: monitoring travel data in connection with a...
7559049 Integrated advance scheduling of indeterminate projects in an integrated development process  
A method for scheduling software releases for a computer system. The method can consist of planning a series of releases for a given time period, each release having an initial allocation of...
7558859 Peer-to-peer auction based data distribution  
A peer-to-peer auction based strategy balances the storage of data in a data center. Each cluster of the data center has a cluster manager and associated data storage nodes on which data is stored....
7558740 System and method for scheduling and train control  
A scheduling system and method for moving plural objects through a multipath system described as a freight railway scheduling system. The scheduling system utilizes a cost reactive resource...
7558739 Method and apparatus for meeting an on-site enterprise service level objective  
The present invention is related to the maintenance of on-site enterprise service level objectives. In particular, wait times experienced by individual consumers are monitored. Wait time monitoring...
7558735 Transcription application infrastructure and methodology  
A method and system for capturing and transcribing dictated information and for delivering the transcribed information to an end user. A voice file containing a digital recording of the dictated...
7555440 Immediate next task dispatch system and method  
A task management system assigns a plurality of tasks to a plurality of workers. The assigned tasks are dispatched according to dispatch orders. The task management system may designate a task as...
7552669 Coordinated ballistic missile defense planning using genetic algorithm  
A method for generating plans against ballistic missiles begins with the locations of regions from which missiles may be launched and identifies regions to be defended. The available sensor and...
7552095 Computer-implemented product valuation tool  
A method of valuing products based on demand probabilities. Products are designed by identifying product components, and combining the components in various combinations to provide standard and...
7552068 Methods and systems of obtaining consumer reviews  
One embodiment of the present invention is a system and method of encouraging customers to review purchased items. Customers are provided with review requests a predetermined amount of time after...