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6978248 |
System and method for mailing list testing service
A mailing list test service is disclosed that involves a plurality of mailing lists, each mailing list including information about a plurality of list members. The service includes sending an...
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6978267 |
System and method for personalized information retrieval based on user expertise
A search request is received at an information retrieval system from a searcher. The search request preferably contains at least one search term and a user identifier. A plurality of objects are...
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6978249 |
Profile-based product demand forecasting
A product demand forecasting system includes a profile extractor that generates a demand profile of a new product yet to be introduced based on demand profiles of similar products already...
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6975998 |
Package delivery notification system and method
A package delivery notification system reports impending package deliveries and precisely notifies recipients of when to expect the deliveries. The package delivery notification system utilizes...
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6976000 |
Method and system for researching product dynamics in market baskets in conjunction with aggregate market basket properties
A method and system for data mining is disclosed in which the premise and/or conclusion of an association rule can include overall attributes of an entire basket (e.g., its total dollar value). The...
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6976001 |
Method and apparatus suitable for demand forecasting
Method and apparatus suitable for demand forecasting. The invention can enable sales forecasting “by item, by size, by location”. The invention features combining a demand profile and a demand...
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6970829 |
Method and system for skills-based planning and scheduling in a workforce contact center environment
A method of forecasting, allocating and scheduling in a single or multi-site skills-based contact or call center environment organized into a hierarchy of zero or more business units at a first,...
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6970830 |
Methods and systems for analyzing marketing campaigns
Methods and systems for analyzing the success of a marketing campaign by using campaign results and an original campaign database are disclosed. The method includes the steps of profiling results...
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6970831 |
Method and means for evaluating customer service performance
A method for evaluating customer service performance is implemented by a computer software application. Customers are presented with transaction specific questions to evaluate particular employees....
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6968316 |
Systems, methods and computer program products for producing narrative financial analysis reports
Systems, methods, and computer program products for generating a narrative financial analysis of a financial statement of a business entity are provided. Financial information about a business...
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6965871 |
Method and apparatus to enable consumer replenishment shopping by expiration date
A method produces a shopping list consisting of one or more items, wherein at least one item in the shopping list is a perishable item. The method operates in an e-commerce site and includes the...
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6965272 |
Worldwide marketing logistics network including strategically located centers for frequency programming crystal oscillators to customer specification
A worldwide logistics network includes a processing center for receiving customer orders for crystal oscillators over communications links, processing the orders, and generating work orders that...
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6963864 |
Human resources information internet accessible database
A database of subscriber data includes employee data for a plurality of employees and is correlated to a plurality of employee attributes. A query from a specific subscriber includes at least one...
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6963826 |
Performance optimizer system and method
Information is received from a plurality of CRM/SFA sources within an operating environment and is mapped to specific business processes. Transactional data, learning systems information, technical...
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6963849 |
Providing decision support based on past participant performance within an electronic marketplace environment
An electronic marketplace system ( 10 ) operates on one or more computers that collectively facilitate marketplace interactions between one or more first participants ( 12, 14 ) and a second...
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6963848 |
Methods and system of obtaining consumer reviews
One embodiment of the present invention is a system and method of encouraging customers to review purchased items. Customers are provided with review requests a predetermined amount of time after...
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6961756 |
Innovation management network
An application allows employees to submit suggestions and ideas for improving how a company does business. A presently preferred embodiment of the invention supports multiple points of entry, which...
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6960988 |
Multi-function customer satisfaction survey device
A multi-function customer satisfaction survey device, system and method. A plurality of stackable tip trays in a restaurant each include a survey device and a calculator. Survey questions are...
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6959281 |
Digital computer system and methods for conducting a poll to produce a demographic profile corresponding to an accumulation of response data from encrypted identities
Computer-aided methods (making and using), along with a corresponding machine, article of manufacture, and data structures, is provided for conducting a poll with high reliability to produce a...
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6957190 |
Parts management information system and parts management method, and storage medium
Since icons for identifying the contents of orders received or orders placed and the numbers of data representing the processing a status of the orders received or orders placed are displayed in...
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6957188 |
Computerized-interactive shift trade recording system
An article of manufacture is provided including a computer with memory including stored therein a first list of employees each having a criteria of eligibility data associated therewith and a...
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6957198 |
Use of persona object in electronic transactions
A method, system and computer program product for controlling information gathered by data collection agencies in an electronic transaction. A persona facet may be selected by a user of a client in...
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6954732 |
Coupon delivery system
A retail establishment discount coupon generating system for use with a chain made up of a plurality of retail establishments includes a targeting and delivery system which may assign coupons to...
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6954731 |
Methods and system for optimizing a campaign
Methods and a system of optimizing campaigns are provided. A campaign is identified and associated with a campaign contact list. Moreover, factors which indicate whether a contact during the...
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6952680 |
Apparatus and method for tracking and managing physical assets
A computer based system automatically gathers, analyzes, and delivers information relating to the procurement and utilization of a plurality of such assets, such as a fleet of industrial equipment,...
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6950804 |
Systems and methods for distributing targeted multimedia content and advertising
A method of delivering content from a content delivery system to a user's terminal over a communication link that provides users with flexibility in determining how to pay for content, one option...
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6950802 |
System and method for systems integration
A system for providing integrated system solutions includes a set of process descriptions; a set of work product descriptions; and engagement models collecting the process descriptions and work...
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6942615 |
Life support apparatus and method for providing advertisement information
A life support apparatus comprising a vital information sensor attached to a body to acquire vital information of a user, a behavior information sensor attached to the body to acquire behavior...
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6941339 |
Stated network portal system and method
Disclosed is a system and method for a stated network portal that is adaptable to a wide variety of network applications, such as the Internet. The invention encompasses a system and method for...
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6937995 |
Method and system for distributing and reconciling electronic promotions
A method and system for distributing and redeeming electronic promotions to a consumer through the Internet is provided. An account which is associated with a unique key is maintained for each...
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6937705 |
Apparatus and method for visually representing events in calls handled by an automated response system
A system for visually representing call events in calls handled by an automated response system of a call processing center uses a recording of calls recorded from end to end. Events of interest...
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6937994 |
System and method for efficiently generating models for targeting products and promotions using classification method by choosing points to be labeled
A closed loop system is presented for selecting samples for labeling so that they can be used to generate classifiers. The sampling is done in phases. In each phase a subset of samples are chosen...
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6937913 |
Product design process and product design apparatus
Disclosed herein are a product design process and apparatus for quickly and easily defining an optimal product concept capable of conveying a high degree of customer satisfaction. In the process of...
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6934748 |
Automated on-line experimentation to measure users behavior to treatment for a set of content elements
An automated system for experimentation includes an experiment engine which can define an experiment relating to various treatments for a set of content elements. The experiment engine conducts the...
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6934687 |
Computer architecture and method for supporting and analyzing electronic commerce over the world wide web for commerce service providers and/or internet service providers
A computer system that supports and analyzes Internet and/or electronic commerce data includes at least one user station transmitting a user request, and at least one Internet server, connectable...
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6928474 |
Using a probability associative matrix algorithm to modify web pages
A web based technique for predicting future web navigation sequences of users visiting a web site includes, in one example embodiment, a web server having browsable web pages including products and...
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6925441 |
System and method of targeted marketing
A system and method of targeted marketing to consumers, including businesses and associates, based upon the financial characteristics of the consumer, type offer being made and the channel of...
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6925305 |
Information management system
In a method and apparatus for managing information relating to a wireless service provider enterprise, sites having potential customers are classified based on an ability to obtain legal rights to...
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6925443 |
Method, system and computer program product for assessing information security
A method, system and computer program product for assessing information security interviews users regarding technical and non-technical issues. In an embodiment, users are interviewed based on...
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6925442 |
Method and apparatus for evaluating vistors to a web server
Different web pages on a web server are associated with different qualification profiles, each of which is assigned a value by the web-site proprietor. Traffic data hits at the web-site are...
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6922672 |
Dynamic method and apparatus for target promotion
A system and method for providing target groups of customers with a plurality of promotions for a plurality of goods. Active customers are tracked for each target group. Active customers can...
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6922706 |
Data mining techniques for enhancing shelf-space management
A computer method for enhancing shelf-space management. The method includes the steps of providing a shelf-space-requirements database comprising a compendium of individual shelf-space-requirements...
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6920464 |
System for generating an advertising revenue projection
A method is provided for inventory management which includes an initial step of receiving a customer request for an inventory item and then generating a table or menu of one or more inventory items...
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6917921 |
Method and apparatus for distributing it management practice information
An information technology (IT) management practice knowledge portal provisions first information pages associated with IT management practices for retrieval. One or more IT management practice...
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6915267 |
Distributed control of non-linear coupled systems with a single output
The present invention encompasses a control system and method for systems of producing and consuming units. The method of the invention includes the steps of setting each producing unit to have an...
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6915276 |
Method, apparatus and system for merchandizing related applications
A merchandizing related method, apparatus and system which includes a product editor for providing product information for products, a classification editor to create hierarchies for the products,...
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6915266 |
Method and system for providing evaluation data from tracked, formatted administrative data of a service provider
An agent-neutral computerized method for processing administrative data of a medical service provider, including defining standard administrative data formats for use by a medical service provider...
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6915270 |
Customer relationship management business method
A loyalty suite business method is described for building profitable customer relationships. The method is based on a combination of Customer Relationship Management (CRM), Business Intelligence...
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6912521 |
System and method for automatically conducting and managing surveys based on real-time information analysis
The present invention provides a system and technique for initiating, conducting, and managing real-time surveys, in the context of a real-time discourse, such as Internet chat, to provide dynamic,...
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6912508 |
Method and apparatus for promoting taxpayer compliance
A method and apparatus for promoting taxpayer compliance. A computer-implemented data mining system mines taxpayer data to identify taxpayer profiles for taxpayer compliance issues. A...
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