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7474740 |
Interactive voice-activated reservation system and method
An automated method comprises receiving a telephone call from a user, providing a voice prompt for a unique identifier associated with a reservation, receiving the unique identifier and looking up...
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7472068 |
Methods, systems, and products for interactive voice response
Methods, systems, and products are disclosed for administering a personal interactive voice response service. A personalized greeting is retrieved that is associated with a calling party and with a...
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7469211 |
Voice control system substituting the oppositely-working command in a pair if the recognized command is not selectable for the given system state
A speech recognition (SR) dictionary switching unit selects a SR dictionary including commands that are for controlling target devices and selectable in current operating states detected by a...
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7467090 |
Using web FAQ data for creating self-service speech applications
In one example, this invention presents a method of providing the same self-service content that is available on the web interface to users contacting by telephone, knowing that the web and...
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7464035 |
Voice control of home automation systems via telephone
A method and system for controlling a home automation system by voice input provided via a telephone unit. A voice portal server receives a signal transmitted by the telephone unit, processes the...
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7460999 |
Method and apparatus for executing tasks in voice-activated command systems
A method of executing operations in a voice-activated command system includes automatically initiating execution of a default operation. A user is then prompted, after the default operation has...
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7460650 |
Method for designing an automated speech recognition (ASR) interface for a customer call center
A method of designing a customer interface for a service center, such as an automated speech recognition (ASR) self-service center. Customer activity to an existing service center is monitored,...
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7457750 |
Systems and methods for dynamic re-configurable speech recognition
Speech recognition models are dynamically re-configurable based on user information, background information such as background noise and transducer information such as transducer response...
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7457755 |
Key activation system for controlling activation of a speech dialog system and operation of electronic devices in a vehicle
A system is disclosed for controlling at least one electronic device. Each electronic device may have at least one control key. The system for controlling the electronic device may include a speech...
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7454351 |
Speech dialogue system for dialogue interruption and continuation control
A speech dialogue system (SDS) is provided for carrying out a speech dialogue with a user to control an electronic device. The SDS includes a speech dialogue interruption unit for interrupting the...
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7454352 |
Method and system for eliminating redundant voice recognition feedback
A method and system for eliminating redundant voice recognition feedback includes receiving a voice command input at a command processor and determining a feedback requirement. The method further...
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7451090 |
Information processing device and information processing method
In a system implementing image retrieval by performing speech recognition on voice information added to an image, the speech recognition is triggered by an event, such as an image upload event,...
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7451089 |
System and method of spoken language understanding in a spoken dialog service
A voice-enabled help desk service is disclosed. The service comprises an automatic speech recognition module for recognizing speech from a user, a spoken language understanding module for...
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7450698 |
System and method of utilizing a hybrid semantic model for speech recognition
A method for processing a call is disclosed. The method receives a speech input in connection with a call and transforms at least a segment of the speech input into a first textual format. The...
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7447637 |
System and method of processing speech within a graphic user interface
According to the present invention, a method for integrating processes with a multi-faceted human centered interface is provided. The interface is facilitated to implement a hands free, voice...
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7447635 |
Natural language interface control system
A natural language interface control system for operating a plurality of devices consists of a first microphone array, a feature extraction module coupled to the first microphone array, and a...
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7447638 |
Speech input disambiguation computing method
According to the present invention, a method for integrating processes with a multi-faceted human centered interface is provided. The interface is facilitated to implement a hands free, voice...
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7447636 |
System and methods for using transcripts to train an automated directory assistance service
An automated directory assistance ( 130 ) includes a training system ( 210 ). and a directory assistance system ( 220 ). The training system ( 210 ) trains and maintains the directory assistance...
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7444287 |
Efficient monitoring system and method
A method, article of manufacture, and apparatus for monitoring a location having a plurality of audio sensors and video sensors are disclosed. In an embodiment, this comprises receiving auditory...
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7440900 |
Voice message processing system and method
A voice message is processed in a distributed system by storing voice message data indicative of a plurality of voice messages on a distributed data store. A distributed data processor accesses the...
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7440898 |
System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with system and method that enable on-the-fly content and speech generation
A system and method for creation and automatic deployment of personalized, dynamic and interactive voice services, including information derived from on-line analytical processing (OLAP) systems is...
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7440893 |
Automated dialog method with first and second thresholds for adapted dialog strategy
This invention concerns a method and system for monitoring an automated dialog system for the automatic recognition of language understanding errors based on a user's input communications. The...
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7437293 |
Data transmission system with enhancement data
A method of enhancing an electronic communication is disclosed, be it in the form of a message, file, or other type of transmission. The method includes the steps of transmitting and receiving a...
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7437297 |
Systems and methods for predicting consequences of misinterpretation of user commands in automated systems
Systems and methods are provided for processing and executing commands in automated systems. For example, command processing systems and methods are provided which can automatically determine,...
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7437295 |
Natural language processing for a location-based services system
A method and system for providing natural language processing in a communication system is disclosed. A voice request is generated with a remote terminal that is transmitted to a base station. A...
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7437296 |
Speech recognition dictionary creation apparatus and information search apparatus
A program guidance apparatus includes a recognition word storage unit ( 105 ) operable to store a past recognition word that is recognized by speech recognition in the past, a viewing history word...
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7433823 |
Speech input disambiguation computing system
According to the present invention, a method for integrating processes with a multi-faceted human centered interface is provided. The interface is facilitated to implement a hands free, voice...
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7430511 |
Speech enabled computing system
According to the present invention, a method for integrating processes with a multi-faceted human centered interface is provided. The interface is facilitated to implement a hands free, voice...
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7430510 |
System and method of using modular spoken-dialog components
A system and method are disclosed for switching contexts within a spoken dialog between a user and a spoken dialog system. The spoken dialog system utilizes modular subdialogs that are invoked by...
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7428454 |
Electronic control system built into vehicle
An on-vehicle electronic control system has an input device for performing a plurality of manual input operations, wherein the input operations can be simultaneously and independently input; a...
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7426467 |
System and method for supporting interactive user interface operations and storage medium
There is provided a system for supporting interactive operations for inputting user commands to a household electric apparatus such as a television set/monitor and information apparatuses....
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7426469 |
Speech enabled computing method
According to the present invention, a method for integrating processes with a multi-faceted human centered interface is provided. The interface is facilitated to implement a hands free, voice...
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7426468 |
Method and apparatus for improving the transcription accuracy of speech recognition software
The present invention involves the dynamic loading and unloading of relatively small text-string vocabularies within a speech recognition system. In one embodiment, sub-databases of high likelihood...
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7424431 |
System, method and computer program product for adding voice activation and voice control to a media player
A media player system, method and computer program product are provided. In use, an utterance is received. A command for a media player is then generated based on the utterance. Such command is...
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7424433 |
Method and system for dynamic conditional interaction in a VoiceXML run-time simulation environment
A method and system for testing voice applications, such as VoiceXML applications, is provided. The system provides a run-time simulation environment for voice applications that simulates and...
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7421393 |
System for developing a dialog manager using modular spoken-dialog components
A dialog manager and spoken dialog service having a dialog manager generated according to a method comprising selecting a top level flow controller based on application type, selecting available...
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7421390 |
Method and system for voice control of software applications
In one embodiment of the present invention, a voice control application transmits data to a voice server about a first execution state of an application program resident in the memory of an...
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7421389 |
System and method for remote speech recognition
A system and method for remote speech recognition includes one or more customer premise equipment, a speech engine, and a communication engine. The customer premise equipment interfaces with a host...
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7418392 |
System and method for controlling the operation of a device by voice commands
The present invention includes a speech recognition system comprising a light element, a power control switch, the power control switch varying the power delivered to the light element, a...
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7418391 |
Interactive information providing apparatus, interactive information providing program, and storage medium having stored same
An interactive information providing apparatus is provided with: an output component that provides an information requesting output for requesting a user for information; an input component that...
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7418382 |
Structure skeletons for efficient voice navigation through generic hierarchical objects
A system and method for providing fast and efficient conversation navigation via a hierarchical structure (structure skeleton) which fully describes functions and services supported by a dialog...
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7415100 |
Personal virtual assistant
A computer-based virtual assistant the behavior of which can be changed by the user, comprising a voice user interface for inputting information into and receiving information from the virtual...
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7415414 |
Systems and methods for determining and using interaction models
Techniques are provided for determining and using interaction models. Discourse functions, prosodic features and turn information are determined from the speech information in a training corpus....
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7415406 |
Speech recognition apparatus, speech recognition method, conversation control apparatus, conversation control method, and programs for therefor
An automatic conversation apparatus includes a speech recognizing unit receiving a speech signal and outputting characters/character string corresponding to the speech signal as a recognition...
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7415413 |
Methods for conveying synthetic speech style from a text-to-speech system
A technique for producing speech output in a text-to-speech system is provided. A message is created for communication to a user in a natural language generator of the text-to-speech system. The...
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7415416 |
Voice activated device
A voice activated camera is described which allows users to take remote photographs by speaking one or more keywords. In a preferred embodiment, a speech processing unit is provided which is...
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7415415 |
Computer generated prompting
A method and apparatus for generating appropriate confirmatory prompts in a speech-enabled, interactive computer system. The method can be incorporated in an interactive voice response system that...
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7415412 |
Information system
An information system includes an output section to read a character string in received contents aloud, and a memory section to store a rule set to convert input contents to modified contents...
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7412386 |
Directory dialer name recognition
A method, apparatus, computer program product and service for directory dialer name recognition. The directory dialer has a directory of names and a first name grammar and a second name grammar...
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7412393 |
Method for developing a dialog manager using modular spoken-dialog components
A method of developing a dialog manager for a spoken dialog service is disclosed. The method comprises selecting a top level flow controller based on application type, selecting available reusable...
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