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9043210 Biometric voice command and control switching device and method of use  
A biometric voice command and control switching device has a microphone assembly for receiving a currently spoken challenge utterance and a reference utterance, and a voice processing circuit for...
9037469 Automated communication integrator  
An apparatus includes a plurality of applications and an integrator having a voice recognition module configured to identify at least one voice command from a user. The integrator is configured to...
9037465 Automatic disclosure detection  
A method of detecting pre-determined phrases to determine compliance quality is provided. The method includes determining whether at least one of an event or a precursor event has occurred based...
9037471 Image processing apparatus and control method thereof and image processing system  
An image processing apparatus including: image processor which processes broadcasting signal, to display image based on processed broadcasting signal; communication unit which is connected to a...
9031845 Mobile systems and methods for responding to natural language speech utterance  
Mobile systems and methods that overcomes the deficiencies of prior art speech-based interfaces for telematics applications through the use of a complete speech-based information query, retrieval,...
9031828 Systems and methods for multi-user multi-lingual communications  
Various embodiments described herein facilitate multi-lingual communications. The systems and methods of some embodiments may enable multi-lingual communications through different modes of...
9031833 Communication apparatus  
Provided is a communication apparatus for direct communication between networks of different types. The communication apparatus includes a transmission data selector determining whether or not...
9031829 Systems and methods for multi-user multi-lingual communications  
Various embodiments described herein facilitate multi-lingual communications. The systems and methods of some embodiments enable multi-lingual communications through different modes of...
9031849 System, method and multipoint control unit for providing multi-language conference  
A system for providing multi-language conference is provided. The system includes conference terminals and a multipoint control unit. The conference terminals are adapted to process a speech of a...
9031846 Voice recognition for performing authentication and completing transactions in a systems interface to legacy systems  
Method and apparatus for a user to access a systems interface to back-end legacy systems using voice inputs. Generally, a user such as a technician accesses a systems interface to legacy systems...
9026449 Communication system and method for representing information in a communication  
The invention relates to a communication system having a display unit (2) and a virtual being (3) that can be visually represented on the display unit (2) and that is designed for communication by...
9026439 Verbal intelligibility analyzer for audio announcement systems  
A device and method are disclosed for testing the intelligibility of audio announcement systems. The device may include a microphone, a translation engine, a processor, a memory associated with...
9020129 Methods, systems, and computer program products for providing human-assisted natural language call routing  
Techniques for routing a telephone call are provided. A call interface device of an interactive voice response system is configured to receive the telephone call from a caller. A level one agent...
9015046 Methods and apparatus for real-time interaction analysis in call centers  
A method and system for indicating in real time that an interaction is associated with a problem or issue, comprising: receiving a segment of an interaction in which a representative of the...
9015049 System and method for a cooperative conversational voice user interface  
A cooperative conversational voice user interface is provided. The cooperative conversational voice user interface may build upon short-term and long-term shared knowledge to generate one or more...
9015048 Incremental speech recognition for dialog systems  
A system and method for integrating incremental speech recognition in dialog systems. An example system configured to practice the method receives incremental speech recognition results of user...
9015693 System and method for modifying and updating a speech recognition program  
The system provides a speech recognition program, an update website for updating a speech recognition program, and a way of storing data. A user may utilize an update website, to add, modify, and...
9009024 Performing sentiment analysis  
There is provided a computer-implemented method of performing sentiment analysis. An exemplary method comprises identifying one or more sentences in a microblog. The microblog comprises an entity....
9009056 Voice dialog system with reject avoidance process  
The invention relates to a process for operating a voice dialog system and a voice dialog system which can be controlled over a telecommunications link by a communications terminal, a speech...
9009046 System and method for disambiguating multiple intents in a natural language dialog system  
The present invention addresses the deficiencies in the prior art by providing an improved dialog for disambiguating a user utterance containing more than one intent. The invention comprises...
9002713 System and method for speech personalization by need  
Disclosed herein are systems, computer-implemented methods, and tangible computer-readable storage media for speaker recognition personalization. The method recognizes speech received from a...
9002696 Data security system for natural language translation  
A method, computer system, and computer program product for translating information. The computer system receives the information for a translation. The computer system identifies portions of the...
9002715 Information processor  
Information processor 1 includes display unit 30 for displaying an interface screen having function execution key unit 23 indicating a prescribed function for each function type, and interface...
9002717 Method and apparatus for audio communication of information  
A system that incorporates teachings of the present disclosure may include, for example, a controller configured to obtain information associated with media content, to generate a first group of...
8996384 Transforming components of a web page to voice prompts  
Embodiments of the invention address the deficiencies of the prior art by providing a method, apparatus, and program product to of converting components of a web page to voice prompts for a user....
8996382 Lips blockers, headsets and systems  
Systems and methods for inhibiting access to the lips of speaking person including a sound receiving device for receiving speech of a person speaking, the person having lips that move when the...
8996376 Intelligent text-to-speech conversion  
Techniques for improved text-to-speech processing are disclosed. The improved text-to-speech processing can convert text from an electronic document into an audio output that includes speech...
8996385 Conversation system and conversation software  
A first domain satisfying a first condition concerning a current utterance understanding result and a second domain satisfying a second condition concerning a selection history are specified. For...
8996359 Taxonomy and application of language analysis and processing  
Words can be identified in text. Membership numerical values for the words can be determined in categories, or in communication types generated using those categories. The membership numerical...
8990088 Tool and framework for creating consistent normalization maps and grammars  
A runtime framework and authoring tool are provided for enabling linguistic experts to author text normalization maps and grammar libraries without requiring high level of technical or programming...
8983844 Transmission of noise parameters for improving automatic speech recognition  
Methods and systems for transmission of noise parameters for improving automatic speech recognition are disclosed. A system includes one or more microphones, wherein each microphone is configured...
8983835 Electronic device and server for processing voice message  
An electronic device includes a voice processing unit, a wireless communication unit, and a combining unit. The voice processing unit receives speech signals. The wireless communication unit sends...
8983838 Global speech user interface  
A global speech user interface (GSUI) comprises an input system to receive a user's spoken command, a feedback system along with a set of feedback overlays to give the user information on the...
8983841 Method for enhancing the playback of information in interactive voice response systems  
A network communication node includes an audio outputter that outputs an audible representation of data to be provided to a requester. The network communication node also includes a processor that...
8983845 Third-party audio subsystem enhancement  
Methods, systems, and apparatus, including computer programs encoded on computer storage media, for performing audio subsystem enhancement. In one aspect, a method includes: receiving a voice...
8983846 Information processing apparatus, information processing method, and program for providing feedback on a user request  
Provided is an information processing apparatus including: a voice analysis unit which performs an analysis process for a user speech; and a data processing unit which is input with analysis...
8977555 Identification of utterance subjects  
Features are disclosed for generating markers for elements or other portions of an audio presentation so that a speech processing system may determine which portion of the audio presentation a...
8976943 Voice phone-based method and system to authenticate users  
Provided is a method and a telephone-based system with voice-verification capabilities that enable a user to safely and securely conduct transactions with his or her online financial transaction...
8977552 Method and system for enhancing a speech database  
A system, method and computer readable medium that enhances a speech database for speech synthesis is disclosed. The method may include labeling audio files in a primary speech database,...
8972267 Controlling audio video display device (AVDD) tuning using channel name  
A television, or other device with television tuner, can be controlled to directly tune to a specific channel name, such as a broadcaster's station name, by using EPG metadata to provide a...
8972258 Sparse maximum a posteriori (map) adaption  
Techniques disclosed herein include using a Maximum A Posteriori (MAP) adaptation process that imposes sparseness constraints to generate acoustic parameter adaptation data for specific users...
8965772 Displaying speech command input state information in a multimodal browser  
Methods, systems, and products are disclosed for displaying speech command input state information in a multimodal browser including displaying an icon representing a speech command type and...
8965753 Method to assign word class information  
An assignment device (1) assigns word class information (WKI) to one or more words of text information (ETI). Based on word-class sequence information (WK-AI) formed from this assigned word class...
8965770 Detecting emotion in voice signals in a call center  
A computer system monitors a conversation between an agent and a customer. The system extracts a voice signal from the conversation and analyzes the voice signal to detect a voice characteristic...
8959023 Voice control for asynchronous notifications  
A computing device may receive an incoming communication and, in response, generate a notification that indicates that the incoming communication can be accessed using a particular application on...
8954334 Voice-activated pulser  
A voice-activated pulser can trigger an oscilloscope or a meter, upon a simple voice command, thereby enabling hands-free signal measurements. The pulser can also be used to control the circuit...
8954318 Method of and system for using conversation state information in a conversational interaction system  
A method of using conversation state information in a conversational interaction system is disclosed. A method of inferring a change of a conversation session during continuous user interaction...
8954326 Apparatus and method for voice command recognition based on a combination of dialog models  
Provided are a voice command recognition apparatus and method capable of figuring out the intention of a voice command input through a voice dialog interface, by combining a rule based dialog...
8954319 System and method for generating manually designed and automatically optimized spoken dialog systems  
Disclosed herein are systems, computer-implemented methods, and tangible computer-readable storage media for generating a natural language spoken dialog system. The method includes nominating a...
8954332 Computer-implemented system and method for masking special data  
A computer-implemented system and method for masking special data is provided. Speakers of a call recording are identified. The call recording is separated into strands corresponding to each of...