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8185400 |
System and method for isolating and processing common dialog cues
A method, system and machine-readable medium are provided. Speech input is received at a speech recognition component and recognized output is produced. A common dialog cue from the received speech...
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8185401 |
Automated sentence planning in a task classification system
The invention relates to a system that interacts with a user in an automated dialog system (100). The system may include a communicative goal generator (210) that generates communicative goals...
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8185397 |
Speech processing apparatus, medium, and method recognizing and responding to speech using entity information
A speech processing apparatus, medium, and method recognizing speech and responding to the speech. The speech processing apparatus may includes an entity extracting unit which extracts entity...
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8180643 |
Script compliance using speech recognition and compilation and transmission of voice and text records to clients
Apparatus and methods are provided for using automatic speech recognition to analyze a voice interaction and verify compliance of an agent reading a script to a client during the voice interaction....
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8180647 |
Automated sentence planning in a task classification system
The invention relates to a task classification system (900) that interacts with a user. The task classification system (900) may include a recognizer (920) that may recognize symbols in the user's...
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8180646 |
System and method for implementing voice print-based priority call routing
A system, method, and computer-usable medium for routing a call. A server receives a call from a client. A routing engine captures a voice print from the call. In response to the routing engine...
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8175883 |
Speech recognition system and method
According to the present invention, a method for integrating processes with a multi-faceted human centered interface is provided. The interface is facilitated to implement a hands free, voice...
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8175885 |
Controlling a set-top box via remote speech recognition
A device may receive over a network a digitized speech signal from a remote control that accepts speech. In addition, the device may convert the digitized speech signal into text, use the text to...
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8175886 |
Determination of signal-processing approach based on signal destination characteristics
A comprehensive system and method for telematics including the following features individually or in sub-combinations: vehicle user interfaces, telecommunications, speech recognition, digital...
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8170881 |
Distributed voice browser
The present invention can include a method of call processing using a distributed voice browser including allocating a plurality of service processors configured to interpret parsed voice markup...
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8170877 |
Printing to a text-to-speech output device
A method for producing speech output can include the step of selecting a TTS output device from a plurality of available output devices. The selected output device can be associated with outputting...
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8165883 |
Application abstraction with dialog purpose
Controls are provided for a web server to generate client side markups that include recognition and/or audible prompting. The controls comprise elements of a dialog such as a question, answer,...
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8165885 |
Methods, systems, and computer-readable media for associating dynamic sound content with a web page in a browser
Methods, systems, and computer-readable media are provided for associating dynamic sound content with a web page in a browser. A request for text data is received from the browser. The requested...
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8165870 |
Classification filter for processing data for creating a language model
The method and apparatus utilize a filter to remove a variety of non-dictated words from data based on probability and improve the effectiveness of creating a language model.
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8160883 |
Focus tracking in dialogs
Controls are provided for a web server to generate client side markups that include recognition and/or audible prompting. The controls comprise elements of a dialog such as a question, answer,...
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8160884 |
Methods and apparatus for automatically extending the voice vocabulary of mobile communications devices
The invention is a method of improving the performance of a speech recognizer. The method generally involves: providing a lexicon for the speech recognizer; monitoring a user's interaction with a...
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8155962 |
Method and system for asynchronously processing natural language utterances
The methods and systems described herein may asynchronously process natural language utterances to provide real-time response performance and natural interaction with users. In particular, the...
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8150696 |
Method of providing dynamic speech processing services during variable network connectivity
A device for providing dynamic speech processing services during variable network connectivity with a network server includes a connection determiner that determines the level of network...
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8150697 |
Autonomous systems and network management using speech
A method of managing systems in a managed network can include storing configuration information corresponding to at least one managed system and automatically generating a grammar and a speech...
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8145495 |
Integrated voice navigation system and method
An integrated voice navigation system 40 is disclosed. The voice navigation system (40) includes a voice messaging system (44), a speech recognition system (46), a voice channel (50) and a control...
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8145492 |
Robot behavior control system and method, and robot apparatus
A behavior control system of a robot for learning a phoneme sequence includes a sound inputting device inputting a phoneme sequence, a sound signal learning unit operable to convert the phoneme...
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8144854 |
Conference bridge which detects control information embedded in audio information to prioritize operations
Disclosed herein are methods, systems, and devices for improved audio, video, and data conferencing. The present invention provides a conferencing system comprising a plurality of endpoints...
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8144840 |
Method and system for facilitating mediated communication
One embodiment of the disclosures made herein is a method for facilitating mediated communication. In such an embodiment of the disclosures made herein, a voice-based communication request...
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8144838 |
Automated task classification system
The invention concerns an automated task classification system that operates on a task objective of a user. The system may include a meaningful phrase generator that generates a plurality of...
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8139730 |
Integrating an IVR application within a standards based application server
A method for providing Interactive Voice Response functionality within a multi-tiered telephony environment can identify an enterprise archive file that contains an Interactive Voice Response (IVR)...
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8140632 |
Facilitating presentation by mobile device of additional content for a word or phrase upon utterance thereof
A method for presenting additional content for a word that is part of a message, and that is presented by a mobile communication device, includes the steps of: presenting the message, including...
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8140684 |
Voice activated system for dynamically re-connecting user computer operation sessions
A system enables clinicians to use naturally spoken voice commands from a small, wearable, wireless badge (or other portable device) to trigger events including, application session transfer,...
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8135578 |
Creation and use of application-generic class-based statistical language models for automatic speech recognition
A method of creating an application-generic class-based SLM includes, for each of a plurality of speech applications, parsing a corpus of utterance transcriptions to produce a first output set, in...
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8131557 |
Speech recognition and transcription among users having heterogeneous protocols
A system is disclosed for facilitating speech recognition and transcription among users employing incompatible protocols for generating, transcribing, and exchanging speech. The system includes a...
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8131555 |
System and method for funneling user responses in an internet voice portal system to determine a desired item or service
A method of funneling user responses in a voice portal system to determine a desired item or service includes (a) establishing an attribute value associated with a particular attribute of a desired...
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8132126 |
Controlling electronic components in a computing environment
The present invention is directed toward a system and process that controls a group of networked electronic components using a multimodal integration scheme in which inputs from a speech...
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8131556 |
Communications using different modalities
Communications between users of different modalities are enabled by a single integrated platform that allows both the input of voice (from a telephone, for example) to be realized as text (such as...
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8131551 |
System and method of providing conversational visual prosody for talking heads
A system and method of controlling the movement of a virtual agent while the agent is speaking to a human user during a conversation is disclosed. The method comprises receiving speech data to be...
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8126719 |
Interactive voice recognition and response over the internet
Methods and systems for handling speech recognition processing in effectively real-time, via the Internet, in order that users do not experience noticeable delays from the start until they receive...
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8121844 |
Dimension measurement system
A dimension measurement system is provided. The dimension measurement system includes a speech I/O device fit in an ear canal of a worker, generating a voice signal from vibration in the air...
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8121843 |
Fingerprint methods and systems for media signals
The present invention relates generally to fingerprinting, e.g., a reduced-bit representation or other identifier of a media signal (e.g., audio, video or still images). One method recites:...
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8117268 |
Hosted voice recognition system for wireless devices
Methods, systems, and software for converting the audio input of a user of a hand-held client device or mobile phone into a textual representation by means of a backend server accessed by the...
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8117030 |
System and method for analysis and adjustment of speech-enabled systems
A method for analyzing and adjusting the performance of a speech-enabled application includes selecting a number of user utterances that were previously received by the speech-enabled application....
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8116445 |
System and method for monitoring an interaction between a caller and an automated voice response system
An apparatus and method for monitoring an interaction between a caller and an automated voice response (AVR) system is provided. An audio communication from a caller is processed by executing an...
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8117035 |
Method and device for verifying the identity of a user of several telecommunication services using biometric characteristics
A method and device for verification of an identity of a subscriber of a communication service on a telecommunications network is provided. The communication service requires authentication of the...
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8117036 |
Non-disruptive side conversation information retrieval
Information is exchanged between a user of a communications device and an application during an ongoing conversation between the user using the communications device and a party, without disrupting...
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8112283 |
In-vehicle audio apparatus
An audio apparatus has a function of correcting an audio signal in response to a noise level. The audio apparatus includes a correction unit that corrects an input audio signal on the basis of a...
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8108214 |
System and method for recognizing proper names in dialog systems
Embodiments of a dialog system that utilizes contextual information to perform recognition of proper names are described. Unlike present name recognition methods on large name lists that generally...
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8108213 |
Script compliance and quality assurance based on speech recognition and duration of interaction
Apparatus and methods are provided for using automatic speech recognition to analyze a voice interaction and verify compliance of an agent reading a script to a client during the voice interaction....
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8103508 |
Voice activated language translation
A voice activated language translation system that is accessed by telephones where voice messages of a caller are translated into a selected language and returned to the caller or optionally sent...
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8103509 |
Wireless server based text to speech email
An email system for mobile devices, such as cellular phones and PDAs, is disclosed which allows email messages to be played back on the mobile device as voice messages on demand by way of a media...
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8103007 |
System and method of detecting speech intelligibility of audio announcement systems in noisy and reverberant spaces
A system and method to detect and remediate unacceptable levels of speech intelligibility evaluates received test audio transmitted across and received in a space or region of interest....
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8098833 |
System and method for dynamic modification of speech intelligibility scoring
A system and method to detect and measure remediated speech intelligibility by evaluating received test audio transmitted across and received in a space or region of interest. Remediation of the...
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8099284 |
System and method for speech recognition system
A digital speech enabled middleware module is disclosed that facilitates interaction between a large number of client devices and network-based automatic speech recognition (ASR) resources. The...
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8095372 |
Digital process and arrangement for authenticating a user of a database
Digital process for authentication of a user of a database for access to protected data or a service reserved for a defined circle of users or for the use of data currently entered by the user,...
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