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Match Document Document Title
7380013 Method for providing information to a web server  
Access to information related to a client terminal is provided to a first web server, the information being stored by a second web server. The first web server is connected to the client terminal...
7375844 Method for generating a print data file, method for storing print data, a data storage medium therefor, and an apparatus for generating a data storage file  
A method and system for easily storing logo data in a target printer. A data storage file for storing the logo data in the target printer is produced by creating the print data, generating a set of...
7343006 Drive-in restaurant credit-card transaction system  
A method for conducting credit card transactions at a business having a plurality of remote customer interfaces includes the steps of electronically transmitting a customer's order from one of the...
7343005 Method and apparatus for voice-over IP services triggered by off-hook event  
The present invention is drawn to a method and apparatus for taking advantage of the always-on nature of a broadband VoIP network connection to provide enhanced services triggered by the off-hook...
7272222 System and method for processing complaints  
A method and system for automating customer slamming and cramming complaints includes an automated reporting system having one or more receiving devices and a complaint module. Customers who want...
7251316 Methods and systems for enabling conversations about task-centric physical objects  
Methods and systems for enabling discussions among people about physical objects are provided. Each physical object, of a plurality of physical objects, is associated with a unique corresponding...
7231045 Secure transaction modem storing unique indicia  
A modem and secure communications method for the modem is disclosed in which the modem is capable of storing identifying indicia unique to the modem. The identifying indicia may include graphics...
7227929 Telecommunication system using message presentation during a ringing signal period  
Marketing of goods and services on telephone lines and during a period from the commencement of a telephone call to the receipt and acceptance of that call (quiescent period) when the recipient of...
7215757 System and method to provide automated scripting for customer service representatives  
A disclosed method provides automated scripting to guide a customer service representative (CSR) in handling a call from a customer. Operations within the method may include displaying products and...
7212615 Criteria based marketing for telephone directory assistance  
The current invention is a system for providing telephone directory assistance service in which a telephone user calls to the system and the system will, based on the requested number or type of...
7194253 Product order method and system  
Method with which a mobile user in a mobile network can order products, with the following steps: recording an image corresponding to the product to be ordered, linking the image data with a...
7184526 Telephone-based selection, ordering, and billing of digital content delivered via a network  
A content delivery system for delivering digital multimedia content to a premise appliance of a user comprises an intelligent voice response (IVR) unit which is responsive via a public switched...
7127419 Transaction tracking, managing, assessment, and auditing data processing system and network  
An improved processing system for tracking commerce on the Internet provides for subvariable processing and includes web page scanning to discern fraud or improper content to insure proper...
7089291 Battery pack having integral optical reader for wireless communication device  
A battery pack for a wireless communication device comprises a housing, at least one battery disposed within the housing and an optical reader disposed within the housing. The housing is adapted to...
7058584 Apparatus and method for processing prescription requests using a remotely located prescription processing system  
An apparatus and method are disclosed for processing phone-in prescription requests. The apparatus is in the form of a prescription processing network that includes a prescription processing system...
7020639 Check verification system and method  
A method and system for determining the negotiability of checks drawn on any account from any bank or other financial institution based on a comparison against stored information on whether or not...
6985566 Point of sale modem for high-speed communications  
A fast train protocol for use by a high-speed point of sale (POS) modem is disclosed. In one aspect, the fast train protocol may include he following exemplary steps: receiving an instruction to...
6977997 Telephone communication system and method, and server for providing advertisement information  
A telephone communication method and system for retrieving and providing advertisement information that matches a communication terminal user's preference as to advertisement information. The...
6956932 Method and system of controlling promotional call-ins  
A method and system for receiving, logging, answering, controlling, and forwarding calls from radio or other promoter call-in contestants, wherein said method provides an efficient means for...
6937708 Telephone service method and telephone service apparatus  
A telephone service method and apparatus for providing a business advertisement to a caller of a telephone, comprising receiving a request for line connection from a phone of a caller, determining...
6882710 Telephone and system for direct delivery of information  
A telephone system includes a data distributor between the outputs of a public exchange switch and customer lines. The data distributor provides a controllable, simultaneous and direct connection...
6853722 System and method for automating customer slamming and cramming complaints  
A method and system for automating customer slamming and cramming complaints includes an automated reporting system having one or more receiving devices and a complaint module. Customers who want...
6844813 Cooperative vending machine data reporting  
A vending machine is equipped with a short range communication circuit for uploading vending machine data to passing mobile terminals. The mobile terminals subsequently upload the data to a remote...
6819748 Menuing method and system  
A method and system for menuing on a voice response unit (VRU) or the like that avoids creating customer confusion on low volume calls that results in customer service representatives having to...
6778659 Customer service routing system and method  
The present disclosure relates to a customer service routing system and method. The routing system is configured for receiving an incoming service inquiry from a customer, prompting the customer to...
6778647 Redundant database storage of selected record information for an automated interrogation device  
A system for automated handling of call interactions includes an automated interrogation device, typically having interactive voice response (IVR) capability, with local memory for storing subset...
6775371 Technique for effectively providing concierge-like services in a directory assistance system  
Telephone users desiring directory assistance services are connected via standard telephone procedures to a directory assistance provider, such as an operator. An operator provides the destination...
6760409 Method and system for ordering a telecommunication service  
A method of providing a session for ordering a telecommunication service includes receiving a telecommunication call for ordering the telecommunication service, communicating a prerecorded terms...
6757364 Voice-activated telephone directory  
A method of operating a telecommunications network ( 10 ) for providing a voice-activated telephone directory is disclosed. The directory is toll-free to the caller and accessible via a heavily...
6741697 Telephone call centre performance evaluation  
A method of monitoring the performance of a CTI enabled business application for a call center is described. The method comprises the steps of acquiring telephony network information such as an...
6741681 Method for acquisition of data provided on an internet site and for data communication to an internet site  
A method for data acquisition of data provided on an Internet site and a method for data communication to an Internet site is described. Data communication to the Internet site is performed in a...
6721400 Power and telecommunications access vending machine  
A vending machine for dispensing telecommunications access is disclosed. A customer interested in using the telecommunications access makes a payment into the payment processing unit which forwards...
6704040 Cellular phone set and remote control method used therefor  
A cellular phone set includes the videophone function of performing real-time image transfer by using a communication scheme with high transmission capability, and a section for transmitting...
6697481 Call center system, method for receiving call, and a computer program thereof  
The customer inputs the customer's identification data to the customer's terminal ( 7 ). The customer's terminal sends the input identification data to the server ( 2 ). The server ( 2 ) acquires...
6693662 Coordination of video sessions when calling an auto-attendant system  
Computerized video telephony enhances the interaction between a calling party and a called user wherein the called user is an enterprise employing a computerized, automated telephone response...
6690775 Delivery-information management method and delivery-information management program  
A delivery-information management method which enables designation of a reception date and time by easy manipulation of a terminal or the like. Delivery information is recorded in a database. Next,...
6690407 Obtaining on-demand goods and services using video telephony  
A combined telephonic/computerized on-demand ordering system for goods or services employs a computer network communication session that is established automatically in response to a telephone call...
6687346 Cellular telephone for acquiring data encoded in bar code indicia  
A system for transferring data between a centrally located site and a portable communications terminal via a telephone network, the site having associated therewith a look up table containing-...
6687345 Wireless telephone for acquiring data encoded in bar code indicia  
A system for transferring data between a centrally located site and a portable communications terminal via a telephone network, the site having associated therewith a look up table...
6687341 Network and method for the specification and delivery of customized information content via a telephone interface  
A communication network for providing customized information content via a telephone. The network includes a database storing a profile of the customized information content, and a server in...
6680999 Interactive telephony system  
Interactive medication data systems and methods are provided which include automated means for providing information pursuant to telephonic and electronic requests from callers. The system includes...
6671358 Method and system for rewarding use of a universal identifier, and/or conducting a financial transaction  
A method for conducting a financial transaction corresponding to a good or service includes providing a plurality of first credit or debit devices; associating a universal identifier with each of...
6628764 System for requesting service of a vending machine  
The present invention is generally directed to an automated system for monitoring and supplying a vending machine. In accordance with one aspect of the invention, the system includes a set of...
6614886 Automatic voice response call out system  
The present invention features a method for providing status information to a client based on data residing in an electronic database or e-file. The database of the information is maintained and...
6606374 System and method for recording and playing audio descriptions  
A system for recording an audio description of an item that may be offered for sale over the Internet makes use of an Interactive Voice Response (IVR) system. A user wishing to make an audio...
6597770 Method and system for authorization of account-based transactions  
One embodiment of the present invention comprises receiving an indication of a first person; associating the first person with an account; receiving an indication of a second person; associating...
6597769 Telephone ordering system and method  
A system and method ( 10 ) that enables customers ( 15 ) to order products and services from business vendors ( 19 ) using customized selection codes ( 24 A) that they enter into a telephone...
6594357 System and method of registering the identity of a telephone terminal in association with the identity of a computer terminal  
In a Computer Telephony Integration environment, to reduce the risk of inadvertent or fraudulent registration of the association of a user's computer terminal with the wrong telephone, i.e. one...
6587138 Method and device for incorporating advertising into videotelephone communications  
In the inventive video telephony method a server of a selected service provider controls transmission of regular video information and voice information between terminals of a caller and a called...
6584613 Simplified TV viewer response system and method using special codes and subscriber custom calling codes  
A simplified TV viewer response system coupled to a telephone system enables a viewer/subscriber to respond to television displays by dialing a special code less than six digits. The code is routed...
Matches 1 - 50 out of 226 1 2 3 4 5 >