|
Match
|
Document |
Document Title |
|
|
RE44073 |
SMS inquiry and invitation distribution method and system
The invention is an SMS distribution method for inquiries, invitations and proposals in which inquiries are sent to mobile telephone numbers included in a distribution list and their replies are...
|
|
|
8150429 |
Cost-effective voting
The subject matter of this specification can be embodied in, among other things, a method that includes receiving an electronic voting request from an originating mobile device at a recipient...
|
|
|
8145245 |
SMS inquiry and invitation distribution method and system
The invention is an SMS distribution method for inquiries, invitations and proposals in which inquiries are sent to mobile telephone numbers included in a distribution list and their replies are...
|
|
|
7949103 |
System and method for providing voice messaging with dynamic content
A system and method for creating and distributing messages including dynamic content is provided. In one form, an entity provides a plurality of content segments for use in building a dynamic...
|
|
|
7877265 |
System and method for automated customer feedback
A system and method for automated customer feedback allows for automatically collecting and analyzing customer feedback data regarding customer satisfaction and customer task completion with...
|
|
|
7873976 |
Digital subscriber line communication system
A digital subscriber line communication system (DCLCS) provides voice and data services to a subscriber premises within a building and to high speed data communication devices in the subscriber...
|
|
|
7796739 |
Presence management system, presence notification method, server unit, and terminal device
According to one embodiment, a presence management system comprises a server unit and a plurality of terminal devices. The server unit controls a plurality of presentities and a plurality of...
|
|
|
7522715 |
Techniques for telephony-based voting
A telephone network voting system receives telephone ballots cast by voters by dialing a telephone number. The telephone number is dialed by voters spread over a large geographic area. The voting...
|
|
|
7321924 |
Communication scheme for realizing effective data input/setup in compact size portable terminal device using locally connected nearby computer device
A communication scheme in which it becomes possible to improve handling of a user interface or omit tedious operations in a portable terminal device by cooperating the computer device with the...
|
|
|
6937616 |
Method and apparatus for providing packet based and distributed xDSL communications
A method and apparatus for digital subscriber line (xDSL) communications between one or more digital signal processors (DSPs) and analog front ends (AFEs) each coupled to corresponding subscriber...
|
|
|
6804226 |
Method and apparatus for connecting local subscribers to a LAN
The present invention provides a method and apparatus for allowing the copper pair at each subscriber site to reappear at the CO. It also provides inter-connectivity between subscribers within a...
|
|
|
6560464 |
Telephone switching system and method
A telephone switching system and method for switching CENTREX (CTX) calls between CTX subscribers, is provided in which the CTX subscribers comprise mobile subscribers and wired subscribers. A...
|
|
|
6456650 |
Splitterless modem using harmonics reduction
In a splitterless Digital Subscriber Line (DSL) modem 30, a receiver architecture (100) that permits monitoring of harmonics within the upstream channel of a DSL connection. The receiver (100) can...
|
|
|
6351636 |
System and method for automatic area code updating
A system for updating area code information in predetermined telecommunications devices and networks as newly created area codes are implemented. Area code lists may be updated automatically and...
|
|
|
6226360 |
System and method for delivery of pre-recorded voice phone messages
A system and method for delivering automated pre-recorded messages to intended recipients is disclosed. An automated call controller places phone calls to intended recipients and plays a...
|
|
|
5953393 |
Personal telephone agent
A personal telephone messaging agent can automate routine scheduling, coordinating and information gathering tasks while maintaining the advantages inherent in the telephone system. A person...
|
|
|
5943416 |
Automated survey control routine in a call center environment
A call center is adapted to select calls on a preprogrammed basis for possible participation in a survey. Selected calls are transferred to an interrogation point, which may be by Interactive Voice...
|
|
|
5917893 |
Multiple format telephonic interface control system
Call data signals actuated by a telephone terminal are provided from a telephone communication system to indicate call data as the called number, the calling number and the calling equipment. The...
|
|
|
5897236 |
Communication control device connected between an image forming apparatus and a host system
A communication control device connected between an image forming apparatus and a communication line in an image forming apparatus supervising system which connects the image forming apparatus and...
|
|
|
5859899 |
Method and system for data collection using public network and broadcasting
A data collection scheme with an improved data collection efficiency. In order to collect data from many terminals to a center having a plurality of center service ports through a public network,...
|
|
|
5838774 |
Telephone polling method
In an intelligent switched telephone network, a telephone polling method is provided wherein a call made in response to a telephone based polling service is processed and disconnected without...
|
|
|
5825861 |
Telecommunications networks
In a telecommunications network of the kind which handles non-time-critical calls (NTCC) in addition to normal telephony, a congestion indication is transmitted to NTCC transmitting platforms if...
|
|
|
5822423 |
Apparatus and method for supervising derived channel communications
A supervisory signal for a derived channel data reporting system is implemented as a tone having a frequency capable of transmission using a telephone signal communicating network, including...
|
|
|
5809113 |
Enhanced, deferred messaging service
An enhanced, deferred messaging service ensures a message is received even when an answering machine is connected to a line and receives the call. In such a case, the service notes the number of...
|
|
|
5675635 |
System and method for conducting poll at a processor associated with the originating switch
A system and method for conducting a dial-in telephone poll prompts callers at remote terminals to participate in the poll by selectively dialing a telephone number corresponding to a specific...
|
|
|
5594792 |
Methods and apparatus for modeling and emulating devices in a network of telecommunication systems
A compiler is provided to a network element management subsystem for compiling rules and behaviors of device types into nested meta data structures of model databases. The rules and behaviors of...
|
|
|
5553133 |
System and method for predictive outdialing
System and method for outdialing telephone calls on a basis which takes into account the availability of agents who are assigned to process telephone calls placed. In accordance with the invention,...
|
|
|
5544220 |
System for integrating a stand alone inbound automatic call distributor and an outbound automatic call dialer
An automatic call distributor system and an automatic call dialer system that are integrated so that each system has its own set of dedicated agents and the combined integrated system has a set of...
|
|
|
5495284 |
Scheduling and processing system for telephone video communication
A scheduling and processing system is disclosed for telephone and video communication with a plurality of remote locations from a central station. The system utilizes a dial-up telephone facility...
|
|
|
5490207 |
Method of dispersing information and collecting data via telephone systems
An interactive telecommunications system comprising a telephone network, a conference bridge and a live studio talk-show style program. This system is well suited for disseminating specific...
|
|
|
5463685 |
Network based outbound call management
An outbound call management capability is provided for a public switched telephone network by a network based outbound call management (NOCM) complex, which can be accessed by all subscribers to...
|
|
|
5421030 |
Communications system and method for bi-directional communications between an upstream control facility and downstream user terminals
Cordless telephones generate cell relay packets. Packets from each cordless telephone are polled by an upstream polling unit avoiding multi-unit interference. Cell packets are transmitted via a...
|
|
|
5341412 |
Apparatus and a method for predictive call dialing
A predictive dialing system automatically initiates a series of live telephone calls for its agents. Each agent's work area includes a telephone set including a headset for establishing a voice...
|
|
|
5327490 |
System and method for controlling call placement rate for telephone communication systems
A system and method is disclosed for controlling call placement rates for telephone systems providing call pacing system in which outbound calls are automatically paced so that as attendants become...
|
|
|
RE34587 |
Interactive computerized communications systems with voice input and output
A computerized system (10) and method for collecting input information from a person connected by telephone (14) to the computerized system (10). The system (10) calls up predetermined audio...
|
|
|
5297195 |
Method and apparatus for automatic telephone scheduling system
An automatic telephone scheduling system (20) includes a data server (22), a dial server (24), and a plurality of agent workstations (28) which communicate with each other through messages...
|
|
|
5295184 |
Dynamically adjustable call pacing system
A dynamically adjustable call pacing system computes the average time a call spends on hold. An Average Hold Time is computed and dynamically updated by monitoring the number of current calls on...
|
|
|
5243515 |
Secure teleprocessing bidding system
An improved system and apparatus for conducting secret bidding procedures. The apparatus provides for the reception of bidding data for a particular bid recipient in a particular division of a...
|
|
|
5241587 |
Polling controller
A polling controller (21) for a polling system in which a central station (11) sequentially contacts a series of remote stations (13) in order to transmit data to or receive data from the remote...
|
|
|
5185787 |
Multiple party telephone control system with random dialing for polling
To interface a primary telephone terminal with a vast number of remote terminals through a telephone network, parties at the remote terminals are individually screened to attain a select group. A...
|
|
|
5070525 |
Method for avoiding call blocking
Methods for avoiding a call blocking feature. In a first method a list is kept for the trunks previously used to call a particular telephone number. Each time that particular telephone number is...
|
|
|
5060256 |
Mass polling system with cut-through
A mass polling system with cut-through capabilities is provided. The mass polling system is of the type which includes circuitry for switching calls to a selected telephone number to at least one...
|
|
|
5018736 |
Interactive game system and method
An interactive contest system is provided which permits competition among a plurality of remote participants. The system includes a central controller, storage devices for storing a Contest Roster...
|
|
|
5016270 |
Expanded telephone data organization system
A considerable memory stores data on individual automobiles, addressed by alphanumeric-code license designations. Access to the memory also is provided from individual telephone terminals through...
|
|
|
4989234 |
Systems for capturing telephonic mass responses
Recipients of a promotion broadcast over an essentially one-way medium are prompted to respond thereto through their telephone sets having different subscriber telephone numbers, and the task of...
|
|
|
4941168 |
System for the recognition of automated telephone answering devices and delivery of prerecorded messages to such devices
This invention relates to an automated telephone dialing system, for recognizing electronically, whether a called party is a human subject or an automated telephone answering device, and for...
|
|
|
4930077 |
Information processing expert system for text analysis and predicting public opinion based information available to the public
A method and system for text analysis provides that text messages perceived by a population can be scored to determine the extent to which the messages favor one or more specified positions on a...
|
|
|
4930150 |
Telephonic interface control system
Call data signals actuated by a telephone terminal are provided from a telephone communication system to indicate call data as the called number, the calling number and the calling equipment. The...
|
|
|
4922520 |
Automatic telephone polling system
An efficient, easily-programmed and annoyance-free polling system includes the utilization of multiple voice synthesizers in multiple identical Telephone Interface Units (TIUs) operating...
|
|
|
4894857 |
Method and apparatus for customer account servicing
A method and an apparatus for retrofitting and extending or upgrading an existing customer account servicing system to provide for automated handling and processing of both incoming and outgoing...
|