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7627444 |
Methods, systems, and computer-readable media for facility integrity testing
Methods, systems, and computer-readable media provide for facility integrity testing. According to embodiments, a method for populating a watch list with circuits of a communications network to be...
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7627099 |
System and method for providing a backup-restore solution for active-standby service management systems
The preferred embodiments described herein include a system and method for providing a backup-restore solution for active-standby service management systems. In one embodiment, a telecommunication...
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7624309 |
Automated client recovery and service ticketing
Automated client recovery and service ticketing may be provided. Client computers in a lab environment that become disconnected from a client management system may be recovered using an automated...
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7624033 |
Processes and systems for managing status changes to work orders
Processes and systems are disclosed for managing status changes to a work order. One embodiment includes communicating with a communications network and receiving a change in status to the work...
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7617303 |
Systems and method for optimizing access provisioning and capacity planning in IP networks
The present invention provides a method for avoiding demand forecast errors in a network topology model having a plurality of nodes, by monitoring and controlling the quantity of a selected port...
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7616740 |
Method, system, and computer-readable medium for simulating a converged network with a single media gateway and media gateway controller
A method, system, and computer-readable medium for emulating a converged network are provided. A media gateway receives a call at a first interface of a first network type. The call is processed...
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7593511 |
Method for training line drivers in a communication system
A method for training line drivers in a communication system; each driver coupled with at least one communication line configured for communicating with subscriber equipment using at least one...
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7584259 |
System and method for providing service technicians access to dispatch information
A secondary source of dispatch information is provided in the event of a failure of a primary source of dispatch information. The second source of dispatch information can be accessed...
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7568133 |
Methods of proactive network maintenance by automatic creation of trouble tickets
Methods of automatically generating trouble tickets for network elements which are in failure and affecting network performance. The network elements are sectionalized into their basic components...
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7567652 |
Proactive maintenance application
Methods and systems for proactively maintaining a telephone system local loop. One embodiment includes acquiring at least one type of information selected from information from a Dynamic Network...
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7564952 |
Radio access network system and a method of fault analysis for the system thereof
The present invention aims to provide the radio access network system which can analyze a fault during call processing by a mobile terminal. A control equipment for controlling calls for a mobile...
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7551724 |
Utilities module for proactive maintenance application
A method of managing proactive maintenance tasks for a communication system. The method includes storing proactive maintenance tasks and searching the tasks using at least one search criteria....
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7542428 |
Geographical network alarm viewer
Methods and systems provide a geographical network alarm viewer (GNAV) application that receives, tracks, aggregates, reports, and maps data associated with cable telephony services outages...
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7539295 |
Method for creating and maintaining threads of phone/email/fax/SMS conversations
A method for creating and maintaining threads of communications comprises accepting an electronic-communication call from a caller, determining if the caller is a new or previous caller by...
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7533174 |
Media gateway connection information recovery
In a packet-based telephony network, a media gateway provides information on active media path connections to an active call server. For instance, this data may be provided to a backup call server...
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7529347 |
Test system for assessing DSL capability of telephone lines
A system and method for performing DSL assessments of a telephone line along a prescribed test path is disclosed. The disclosed system includes a loop diagnostic test unit adapted for testing said...
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7516048 |
Externalized metric calculation engine
Calculating, detecting, observing, and validating operating characteristics, conditions, and metrics, especially quality of service metrics, of a system. The quality of service metrics are reported...
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7515691 |
Method for testing DSL capability of telephone lines
A system and method for performing DSL assessments of a telephone line along a prescribed test path is disclosed. The disclosed system includes a loop diagnostic test unit adapted for testing said...
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7508920 |
Scheduling of automated tests in a telecommunication system
Automated tests are scheduled for a telecommunication network. A time slot array is created and a subset of the time slots are marked as unavailable according to respective maintenance windows. A...
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7505567 |
Method for providing detection of fault location for defect calls in a VoIP network
An arrangement analyzes a plurality of call detail records from multiple sources and find those records related to multiple attempts to set up a particular user's call(s). The call detail records...
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7502447 |
Call failure recording
A method and device for recording call failure information in a data transmission system is provided. The failure logs generated in response to a failure event include a failure type and a first...
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7502327 |
Method and system for testing network connections
A novel method and system for testing network connections is provided. In an embodiment, the system includes a network, such as the Internet, which is connected to subscriber devices in a...
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7480266 |
Interference adaptation apparatus, systems, and methods
Apparatus and systems, as well as methods and articles, may operate to detect radio-frequency energy at a frequency associated with at least one wireless networking channel and to transmit a data...
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7471771 |
Telecommunications diagnostic information management
A diagnostic tool is adapted to include the capability of initiating one or more diagnostic tests, collecting the raw data from the diagnostic test(s) and transporting the raw diagnostic data to an...
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7463722 |
Splitter system with test access
A splitter unit including a chassis containing splitter cards. The splitter unit includes a central processing unit mounting location. The splitter unit also includes test access devices that are...
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7451098 |
Method, system, and computer program product for assigning multiple telecommunications technicians at one time to at least one skill and a turf
Methods and systems are disclosed for assigning multiple technicians to turfs and to skills. One method allows a user to interface with an Integrated Dispatch System and assign multiple technicians...
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7440553 |
Apparatus and method for checkpointing a half-call model in redundant call application nodes
An Intelligent Network (IN) switch for use in a communications network. The Intelligent Network (IN) switch comprises N call application nodes capable of executing a plurality of primary-backup...
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7433830 |
Method and system for assigning and dispatching a telecommunications systems work order based on global positioning information
Methods and systems are disclosed for enhancing telephone work orders with Global Positioning System information. One method generates a work order for repair of a telecommunications network. A...
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7433450 |
Method and system for connection verification
The present invention provides a method and system for connection verification. An embodiment includes a DSL based system, with a tester resident at a central office respective to a DSLAM. When a...
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7428300 |
Diagnosing fault patterns in telecommunication networks
The disclosed methods and systems prioritize network devices and components that more likely result in a network outage by evaluating their current and historical outage information relative to a...
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7420963 |
Method and apparatus for testing emergency response service in a telephony environment
A test emergency response location (ERL) is used to exercise an emergency response (ER) service. The test ERL does not have any connections to the real external PSAP or OSAN and only routes the...
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7420927 |
Method and apparatus for determining troubleshooting information for completed calls in a telecommunications network
After completion of a voice-over IP call, for example, first information representing a Layer 3 path of a packet flow of a completed call that has passed through a packet-switched network is...
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7415099 |
Method and devices for monitoring subscribers of a telecommunications network during participation in group call connections
The invention relates to a gas-insulated bus bar component comprising a grounded housing that is filled with protective gas and at least one bus bar conductor, which extends in the longitudinal...
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7412034 |
Multi-protocol, multi-interface communications device testing system
A multi-protocol, multi-interface communications device testing system is disclosed. The system simultaneously controls communication channels of a communications platform though multiple Interface...
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7389340 |
Execution sets for generated logs
A network administration system for triggering commands in response to receipt of error logs, comprising a user interface for programming execution sets of commands in association with...
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7382772 |
Communication system that shares protect links among multiple services including an internet service
A first optical interface is coupled to a first IP service node and a first non-IP service node. A second optical interface is coupled to a second IP service node and a second non-IP service node....
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7380164 |
Fail-over support for legacy voice mail systems in New World IP PBXs
An Integrated Communication System (ICS) with fail-over serial data connectivity is disclosed. In one aspect, an ICS may comprise a chassis including a System Switch Processor (SSP) for providing...
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7376219 |
Splitter card with integral test access
A splitter card having integral test access devices. The splitter card allows test access to be readily provided at any location where splitter cards are typically mounted (e.g., a splitter chassis).
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7366284 |
Outage reporting for a telecommunications system
An outage reporting method and system are disclosed for a telecommunications system. The outage reporting system includes a processor to record a data element value. The data element value...
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7359490 |
Systems and methods for facilitating placement of telecommunications test calls
A method for placing a test call in a telecommunications network. The method includes retrieving an indication of a translation change for a telecommunications switch from storage and placing a...
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7340039 |
Method for providing digital loop carrier data for use in a central office
The present invention provides a digital loop carrier (“DLC”) information system that provides information for use in a central office. The DLC information system includes four related...
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7340037 |
Processes and systems for correlating work orders
Methods and systems are disclosed for correlating work orders. One embodiment includes communicating with a communications network and acquiring new work order information representing a new work...
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7333593 |
Digital loop carrier module for proactive maintenance application
Methods and systems for proactively maintaining Digital Loop Carriers and a telephone system local loop. One embodiment for proactively maintaining a Digital Loop Carrier in a telephone system...
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7319747 |
Method and system for combining an emergency standalone switching device with a switching system interface
The present invention is a system and method of combining an emergency standalone switching device with a switching system interface used to bypass the common control and switch matrix of a class ...
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7308094 |
Processes and systems for screening work orders
Processes and systems are disclosed for screening a work order to diagnose and to isolate trouble in a telephone system. One embodiment includes communicating with a communications network and...
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7302045 |
System and method for monitoring time-related connection data detected by a network node
A method and system for verifying the connection-related communications data registered by a network node, where the connection-related communications data are used for the calculation of charges...
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7289605 |
Processes and systems for creating and for managing trouble tickets and work orders
Processes and systems are disclosed for creating and for managing trouble tickets and work orders. One embodiment includes communicating with a communications network and receiving a request to...
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7286646 |
Subscriber line validation of a telephone network
A method of validating connection data for a node of a telephone network involves processing a report file for terminal pairs at a network node. The records in the report file are divided into...
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7277700 |
System and method for emulating a telephony driver
A system and method for emulating a telephone driver of a mobile device to assist in the development and testing of mobile telephony applications is described. An emulated telephony driver...
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7263175 |
Methods, systems, and computer program products for tracking breaks in physical plant during maintenance of a public switched telephone network
Breaks in physical plant that occur in maintaining a public switched telephone network (PSTN) are tracked by receiving notices that correspond to incidences in which physical plant is broken in...
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