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Match Document Document Title
7310412 Personalized recorded message via message delivery system  
Message delivery system primarily for answering machines which provides a realistic sounding recorded message containing an individualized personal greeting which can be delivered onto one or more...
7277529 System and method for voice mail service in an environment having multiple voice mail technology platforms  
Voice mail service in an environment having multiple voice mail technology platforms is provide by an Automatic Message Attendant (AMA) device and a subscriber profile database. The AMA device has...
7248857 System and method for enhanced message notification  
Enhanced message notification is provided by an enhanced notification function element and a subscriber preference profile database. The enhanced notification function element queries the...
7218919 Voicemail short message service method and means and a subscriber terminal  
A voicemail short messaging method ( 10, 20, 30 ) and unit and a subscriber terminal for instantaneous packet switched voicemail between Internet compatible computers, personal digital assistants,...
7190950 Storage of voicemail messages at an alternate storage location  
A method and system are provided for storing received voicemail messages to alternate storage locations. A subscriber to voicemail services provides a voicemail system with an address or a number...
7180987 Systems, methods and apparatus for tracking on-call activity  
A first electronic device engages in a voice communication with another electronic device. The voice communication is associated with data stored by the first electronic device. In some instances,...
7162014 Method and system for interfacing systems unified messaging with legacy systems located behind corporate firewalls  
A system and method for interfacing unified message processing systems with legacy voice mail, e-mail and facsimile systems, located behind corporate firewalls. The system includes a unified...
7113767 Instant video- and voicemail messaging method and means  
The invention relates to the field of instant messaging. More specifically the invention relates to a server centric method and unit for instant voice and video mail messaging. Even more...
7095826 Method and system for providing enhanced call waiting  
A method and system are disclosed for providing an enhanced call waiting announcement to a called party that is busy on a first call and receives a second call. Information provided by a second...
7082193 Call waiting calling party defined content  
Embodiments of the method and system provide for providing a call waiting method for use in a telecommunications network in which a first caller is engaged in a current call with a second caller,...
7065189 Voice mail apparatus and method of processing voice mail  
A voice mail apparatus and a method of processing voice mail are provided. Upon taking out digitized voice from a memory, a sender identifier identifies a proper number of a sender of the digitized...
7046782 Telephone call control system and methods  
A system and methods through which incoming calls to and/or outgoing calls from a telephone can be controlled. The present invention utilizes an authorized caller list to determine whether an...
7027578 Call-back number voice capture method and apparatus  
A method for operating a telephone server includes receiving an incoming call from a first user for a second user at a telephone extension, prompting the first user to speak a message, receiving a...
7023966 Telephonic voice message store and forward method having network address and voice authentication  
Authentication of voice message recipient network addresses employs generating ( 102 ) and storing ( 104 ) a “network file” that includes “voice clips” and associated network addresses that...
7010100 Intelligent voicemail message waiting system and method  
An intelligent voice message status indication device for a single line of a telephone network includes a controller that responds to caller-ID signals to detect whether a mailbox contains a...
6996395 Voicemail messaging via satellite radio  
A method and device for receiving a voice mail from a cellular phone service provider utilizing a satellite radio. When the cellular phone service provider determines that a called party's cellular...
6980792 Billing for replies in a communication system  
The invention relates to a method, a telecommunications system, a message server and terminal equipment enabling that the sender of a message can be billed for a reply to the message. In the method...
6912275 Secure remote access to voice mail  
A coupler includes an analog port for interfacing with a telephone answering system a network port that is adapted for connection to an insecure network. The security problem associated with...
6909776 Systems and methods for monitoring network-based voice messaging systems  
Systems and methods for monitoring a call directed to a telephony network-based voice messaging service (VMS) implemented using packet-switched data network telephone conferencing resources, such...
6868155 Off-hook visual message waiting indicator  
In a first embodiment of the invention, a method of providing a visual message waiting indicator signal to an off-hook telephone includes the step of receiving a voicemail message at a central...
6836790 E-mail system and incoming e-mail check method  
The present invention provides an e-mail system and an incoming e-mail check method in which a client can know whether a new e-mail addressed to the client has arrived at a server at a stage before...
6836541 Communicating apparatus  
In a communicating apparatus which accommodates a plurality of channels, a message from a sender can be recorded even if a transfer station is busy (a telephone is being employed) or is located at...
6816577 Cellular telephone with audio recording subsystem  
A cellular telephone handset stores audio files previously recorded by the user and selectively transmitted to the remote listener at a time when it is inappropriate for the handset user to speak,...
6801763 Technique for effectively communicating travel directions  
A user while traveling may call an operator in an information/call center to request directions to a desired destination. In response, the operator obtains a directions file containing the...
6778660 Customer interaction system  
An improved contact center is disclosed in which voice contacts may be processed by agents simultaneously by storing incoming voice and responding to it in near real time. The technique permits an...
6768792 Identifying call parties to a call to an incoming calling party  
A method, system, and program for identifying parties to a call to an incoming calling party are provided. A context for a current call is identified, wherein the context comprises at least an...
6766001 Process and apparatus for messaging upon incomplete call  
Processes and apparatus for collection and delivery of voice messages. The process includes identifying information indicative of a calling party attempting to complete a call to a another party...
6738465 Call-back number voice capture method and apparatus  
A method for operating a telephone server includes receiving an incoming call from a first user for a second user at a telephone extension, prompting the first user to speak a message, receiving a...
6732185 Method and system for managing message pacing  
A system for managing message volume and timing, which permits messages from multiple sources to be spaced apart over time, with the pacing controlled in part by the type or priority of the...
6731723 Multi-line recording device having reduced processing and storage requirements  
An apparatus and method for recording at least two separate incoming signals which reduces computational complexity and memory requirements of the recording device. In one embodiment, the apparatus...
6711243 System and method for routing a call to a voice mail system  
Routing a call to a voice mail system using subscriber information maintained in a database associated with a service control point. Once a call is received by the service node and the service node...
6711240 Systems and methods for per use message delivery  
A calling party dials a called party, leaves a message on a voice messaging system after either receiving a busy status or a no-answer status, and the messaging system dials the called party at...
6697473 Automated personalized telephone management system  
A holistic, automated, personalized telephone call management system is capable of responding to all incoming calls. The system employs customized software, computer chips, printed circuit board,...
6650734 System and method for automatic collect messaging on collect call restricted telephone numbers  
In a telephone network for use in placing telephone calls to a destination number associated with a called party, the destination number having restricted access for collect telephone calls, a...
6639972 Method for screening active voice mail messages  
A method for screening of an active voice mail message enables real time monitoring by a subscriber to the voice mail system of incoming calls. Once the identity of the subscriber is established,...
6631188 Dynamic call waiting based on caller ID  
Incoming calls from selected calling numbers are routed to call waiting for immediate response while calls from other calling numbers are handled in a different manner, e.g., they are routed to...
6625441 Telephony system with a key for accessing multiple answering machines or mailboxes  
A telephone communicates with a base station and a network, each having an answering machine. The telephone has a key and a controller which connects the telephone to the base answering machine of...
6614887 Caller-controlled voice mail sub-mailboxes  
A voice mail system employs caller-specific sub-mailboxes that are created within a voice mail account owner's mailbox so that a caller designates an access pincode for the sub-mailbox and then has...
6539079 Method and system for providing enhanced call waiting  
A method and system are disclosed for providing an enhanced call waiting announcement to a called party that is busy on a first call and receives a second call. Information provided by a second...
6535585 System and method for notification upon successful message delivery  
A method and related apparatus for delivering a message from a calling party at a calling station to a called party at a called station, the method including: in response to an unsuccessful attempt...
6522724 Apparatus and method that allow telephone callers to leave longer messages  
A messaging system allows a message recipient to assign different message lengths to different messages. In one embodiment, the recipient sets the length of time per message. In another embodiment,...
6510217 Methods and systems for forwarding anonymous and unknown calls  
Methods and systems for forwarding anonymous and unknown calls include a call forwarder that receives call signaling messages from a calling party end office. The call forwarder determines whether...
6459780 Methods and apparatus for providing a called party call disposition options in real time  
Call screening and other communication services are described. The described methods and apparatus allow a call screening service subscriber to be provided with a caller supplied spoken name when...
6442268 Method of implementing a line group function in a communications network based on ITU-T H.323  
A line group function in a communications network based on ITU-T H.323 is implemented via a proxy function. First, an alias address for the line group is converted into a group transport address...
6434143 Internet protocol telephony voice/video message deposit and retrieval  
A method for signaling an Integrated Messaging System (IMS) on an Internet Protocol (IP) based network to deposit a message, including the steps of sending a Session Initiation Protocol (SIP) SIP...
6418216 Caller-controller barge-in telephone service  
A caller-controlled barge-in telephone service, managed by telephone systems, intercepts telephone calls directed to instantly busy telephone lines predesignated as objects of this service, and: 1)...
6418202 Spontaneous messaging service for prepaid calling card users  
A communications system is designed to allow a temporary electronic find transfer from a pre-paid calling card balance to an account of the prepaid calling card issuer to take place when the user...
6366785 Telephone services  
A method of recording and delivering a voice message from a calling telephone ( 1 ) to a called telephone ( 2 ) in the event that the called telephone ( 2 ) cannot be reached. A voice message ( 12...
6310939 Method and apparatus for screening a call as the call is transmitted to voice mail  
A screening and monitoring capability for switch based voice messaging systems that allows a called party to hear the caller and the caller's voice as the caller leaves a message and break in to...
6292823 Method and apparatus for communicating messages of varying protocols over a single communications network  
A method and system enhance communication capabilities between a message sender and a message recipient. The message sender generates a message notification that identifies to the recipient a...
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