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Match Document Document Title
9037116 Systems and methods for retrieving voicemail account information  
A provisioning system configured to retrieve a voicemail password and/or a pilot number for a voicemail account, create a first service request directed to an over-the-air system, and send the...
9014343 Recalling user-generated messages  
A method, system, and medium are provided for facilitating message recalls. One embodiment includes receiving an indication that a message has been communicated in association with a user device....
8989785 Method of providing voicemails to a wireless information device  
Voicemail is received at a voicemail server and converted to an audio file format; it is then sent or streamed over a wide area network to a voice to text transcription system comprising a network...
8977248 Methods and systems for managing telecommunications and for translating voice messages to text messages  
Systems and methods that can be utilized to convert a voice communication received over a telecommunication network to text are described. In an illustrative embodiment, a call processing system...
8914003 System and method for processing a voicemail  
Described is a system and method for processing a voice mail. The method comprises receiving a voice mail, converting the voice mail into a text message using a predefined speech-to-text...
8825013 System and method for quick note messaging  
The disclosed embodiments include a system and method for quick note messaging. In one embodiment, a call from a calling party to the communication device is intercepted by a network system. The...
8787537 IVR communication session routing and recording  
A method may include receiving, by a computing device, a communication session invitation from a user device and determining, by the computing device, whether a communication session,...
8775177 Speech recognition process  
A speech recognition process may perform the following operations: performing a preliminary recognition process on first audio to identify candidates for the first audio; generating first...
8774369 Method and system to provide priority indicating calls  
A method implemented to provide voice calls in a network. The method comprises receiving a voice call initiation request at a caller agent, wherein the voice call initiation request is triggered...
8744060 Communicating information pertaining to cancelling of forked call requests  
Multiple instances of an incoming call in a unified communication system capable of communicating through multiple networks are provided to devices and/or applications associated with the called...
8688092 Methods and systems for managing telecommunications and for translating voice messages to text messages  
Systems and methods that can be utilized to convert a voice communication received over a telecommunication network to text are described. In an illustrative embodiment, a call processing system...
8666375 Customizable media auto-reply systems and methods  
An auto-reply service provides to callers event-specific audiovisual media messages that were custom recorded on the callee's mobile-telephony device. The auto-reply service selects the media...
8620278 Prioritizing voice mail  
In system and method of prioritizing a voice mail message, a voice mail message is received comprising caller information and chronological information, a voice mail priority is associated with...
8611863 Instant video and voicemail messaging method and means  
The invention relates to the field of instant messaging. More specifically the invention relates to a server centric method and unit for instant voice and video mail messaging. Even more...
8588826 Method of responding to an incoming communication received by a handheld device  
A method for replying to an incoming communication received by a handheld electronic device comprises detecting: an incoming communication, detecting a selection of one of a number of...
8553856 Voicemail systems and methods  
Systems, methods and machine readable media for processing voicemails are described. In one embodiment, a method includes presenting, on a first data processing system, a first user interface...
8509825 Method of providing voicemails to a wireless information device  
Voicemail is received at a voicemail server and converted to an audio file format; it is then sent or streamed over a wide area network to a voice to text transcription system comprising a network...
8447285 Methods and systems for managing telecommunications and for translating voice messages to text messages  
Systems and methods that can be utilized to convert a voice communication received over a telecommunication network to text are described. In an illustrative embodiment, a call processing system...
8406745 Synchronization of voice mail greeting and email auto-reply by a wireless communication device  
A wireless communication device comprises a processing system, a user interface, and a wireless communication interface. The processing system is configured to receive a first email auto-reply...
8396192 Desktop recording architecture for recording call sessions over a telephony network  
Systems and methods for recording call sessions over a telephony network using a desktop recording architecture are disclosed. An illustrative system for recording call sessions over a telephony...
8369843 Method of responding to an incoming communication received by a handheld device  
A method for replying to an incoming communication received by a handheld electronic device comprises detecting an incoming communication, detecting a selection of one of a number of predetermined...
8358756 Techniques for marking and manipulating voice message segments through a telephone user interface  
In one embodiment, techniques for manipulating a voice message using a telephone user interface are provided. The telephone user interface receives a mark begin segment command from a telephonic...
8335492 System and method for quick note messaging  
A system and method for quick note messaging on a wireless device. A message prompt is issued indicating a caller may leave a quick note message during a ring back period. A recording alert is...
8325885 Call diversion for telephony applications  
A method of initiating outbound calls through a telephony interface. The method accepts an inbound call from a user, authenticates the inbound call against a predetermined user identity, accesses...
8290126 System and method for a visual voicemail interface  
A system and method for receiving information for voicemail. A call is received from a caller. A voicemail message from the caller is recorded. A caller identifier is received from the caller in...
8259711 Method and apparatus for quality assurance in a multimedia communications environment  
The present invention relates to a method and system for monitoring and evaluating multimedia telephonic and computer-communication interactions. The multimedia quality monitoring system may...
8249568 System and method for processing a voice mail  
Described is a system and method for processing a voice mail. The method comprises receiving a voice mail, converting the voice mail into a text message using a predefined speech-to-text...
8213580 Automated message conversion based on availability of bandwidth  
A method, apparatus, and computer usable program product for managing a communications session. The process monitors a bandwidth of the communications device in response to detecting an exchange...
8184781 Method and system for communicating information  
System and method for communicating information from an information provider to a recipient are provided. One illustrative application for the system and method is in a medical practice. The...
8131269 Voice message delivery system and method  
A hosted system receives a request for the delivery of a voice message from a collective such as a school district. The hosted system determines whether the message should be sent over a telephone...
8126436 Network support for voice mail preemption  
An apparatus in one example has: a mobile terminal operatively coupled to a mobile switching center; a subscriber database operatively coupled to the mobile switching center; a first terminal...
8098600 Computer, internet and telecommunications based network  
A method and apparatus for a computer and telecommunication network which can receive, send and manage information from or to a subscriber of the network, based on the subscriber's configuration....
8099046 Method for integrating audio and visual messaging  
A communication system that integrates audio and visual messaging, including a mobile communication device for receiving visual messages and for transmitting voice messages to a recipient, a base...
RE42997 Triggered playback of recorded messages to incoming telephone calls to a cellular phone  
The present invention provides system and method for delayed answering of a call to a cellular phone which can operate in either a distributed or a centralized manner. In particular, the system...
8000456 Techniques for marking and manipulating voice message segments through a telephone user interface  
In one embodiment, techniques for manipulating a voice message using a telephone user interface are provided. The telephone user interface receives a mark begin segment command from a telephonic...
7991129 Personalized voice applications in an information assistance service  
To personalize a voice information delivery service, e.g., directory assistance, a voice email service, stock quotation service and other information assistance services, a user is afforded an...
7983398 Emergency contact system  
A technique includes receiving a first communication from a first member of a group of members and recording a voice message during the communication from the first member. The technique includes,...
RE42476 Instant video- and voicemail messaging method and means  
The invention relates to the field of instant messaging. More specifically the invention relates to a server centric method and unit for instant voice and video mail messaging. Even more...
7903797 Methods and systems for creating and delivering group recordings  
Methods, systems and devices for creating special communications or recordings containing messages from family members and the like may be delivered to a recipient in the form of a keepsake type...
7876743 Conversational bearer negotiation  
A method of setting up a session between peer user terminals of a communication system, wherein at least one of the user terminals is a dual-mode terminal having access to both an IP-based...
7852993 Speech recognition enhanced caller identification  
A process for collecting the identity of a telephone caller is disclosed. In one embodiment, a personalized Context Free Grammar (CFG) is created for each potential call recipient, and is...
7844038 Systems, methods and apparatus for tracking on-call activity  
A first electronic device engages in a voice communication with another electronic device. The voice communication is associated with data stored by the first electronic device. In some instances,...
7783014 Decryption and decompression based audio system  
A sending device exchanges handshake signals with a receiving device prior to the delivery of compressed digital audio data. The sending and receiving devices are remotely connected using a data...
7778396 Telephone status notification system  
A telephone line status notification system including at least one telephone line having a status, a communications network, at least one communications terminal which is connectable to the...
7746987 Voice message transmission and retrieval  
A method and system for storing, transmitting and retrieving an audio message is disclosed herein. The invention allows a recipient to access a voice message sent by a sender by clicking on an...
7680254 Health monitor for a geographically distributed voice messaging system  
A health monitor subsystem detects and responds to faults within a geographically disperse voice messaging system. The health monitor subsystem comprises agent, manager, interface, and common...
7673795 Manipulation of unified messaging pins  
Generating a series of digits corresponding to a personal identification number (PIN) of a user for unified messaging access to personal information management (PIM) data. Data involved in the...
7634068 Methods and systems for creating and delivering group recordings  
Methods, systems and devices for creating special communications or recordings containing messages from family members, friends, coworkers, colleagues and the like may be delivered to a recipient...
7623633 System and method for providing presence information to voicemail users  
A method of providing telecommunication service includes receiving a call for a called party from a calling party. The method also includes determining a presence status of the called party and...
7620157 System for requesting service of a machine  
A machine requiring periodic maintenance, such as a vending machine, is retrofitted to include an alert system for notifying a machine operator that the machine requires servicing. The alert...

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