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Document Title |
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7349528 |
Unified messaging system
Methods and systems consistent with the present invention provide a unified messaging system. The unified messaging system comprises a unified messaging system server and clients, such as personal...
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7346150 |
Controlling messaging actions using form-based user interface
An integrated messaging system for performing various types of messaging across different types of networks, including integrated user interfaces and administrator interfaces. Embodiments include a...
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7333595 |
Voice mail interface
A method provides customized voice mail settings feature information to a telecommunications service subscriber. The method includes customizing a list of persistent settings features to include...
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7330536 |
Message indexing and archiving
A method, article of manufacture, and apparatus for archiving auditory communications is disclosed. In an embodiment, this comprises receiving an auditory communication with keywords identified in...
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7327836 |
Architecture for unified messaging
There is disclosed a unified messaging system in which a voice mail domain object comprising a plurality of fields is provided. At least one of such fields is selected to be defined as an open...
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7321655 |
Caching user information in an integrated communication system
An integrated messaging system for performing various types of messaging across different types of networks, including integrated user interfaces and administrator interfaces. Embodiments include a...
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7321944 |
User programming system using web server for private branch exchange
A user programming system using a web server for a PBX is provided. A user program is loaded in the web server via a LAN interface. When necessary, a client accesses the web server by a general web...
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7317929 |
Delivery of voice data from multimedia messaging service messages
This invention makes it possible to deliver the voice portion of a Multimedia Messaging Service (MMS) message to a recipient without requiring the recipient wireless stations to be MMS-enabled. A...
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7305069 |
Multi-copy, multi-media, non-redundant messaging
Presently disclosed are apparatus and methods for coordinating the delivery of messages and/or message notifications among multiple messaging media and message services so that the successful...
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7289609 |
Method and device for broadcasting messages
A method is provide for using a communication device which comprises a plurality of ports adapted to receive a plurality of communication sessions. The method comprises the steps of identifying...
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7286659 |
Method and system for termination blocking of message delivery service in a switch-based telecommunication system
A method for providing a messaging service in a telecommunication system ( 900 ) includes providing a calling party with an option to leave a voice message ( 1010 ). If the calling party accepts...
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7286492 |
Private branch exchange (PBX) conditioning method and apparatus
Method for maintaining a virtual presence of a first remote telephone user in a PBX system having a frame relay network connection between two endpoint routers while permitting the first remote...
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7283622 |
Process integrated messaging
A process integrated messaging system is provided. The system typically includes messaging interface logic, parsing logic, analyzing logic, and database interface logic. The messaging interface...
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7283831 |
Single sign-on service for communication network messaging
The present Single Sign-On Service for Communication Network Messaging provides a wireless subscriber with the ability to login with a single service provider and then move seamlessly among the...
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7280649 |
Personal auto attendant apparatus and method
A method for operating a telecommunications server including configuring a personal auto attendant associated with a particular telephone extension, the personal auto attendant including a series...
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7272214 |
Flexible distributed/centralized architecture for voice/unified messaging system
There is provided a messaging system comprising at least one distributed front-end messaging system and a centralized data store associated with said at least one distributed front-end messaging...
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7272213 |
Method, system and article of manufacture for bookmarking voicemail messages
A voicemail system includes a voicemail bookmarking procedure that permits users to bookmark voicemail messages during message playback. Upon receiving a bookmark request from a user, the procedure...
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7266591 |
Providing content delivery during a call hold condition
An approach for providing content transmission upon placement of a call on hold is disclosed. A data communications system includes a proxy server that is configured to receive a message from a...
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7266183 |
Message delivery system
A method for a telephone dialing apparatus to deliver a message to a customer premise is described. The method includes the steps of: initiating a telephone call by dialing a telephone number;...
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7260384 |
Method and system for dynamic selection of voice mail system
A method for dynamically selecting a voice mail system to receive a call on behalf of a cellular wireless subscriber. A radio access network (RAN) receives a voice mail call request, and a policy...
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7260190 |
System and method for managing voicemails using metadata
A system and method for managing voicemails using metadata is presented. The metadata includes an audible introduction which a user records and associates the audible introduction to a voicemail....
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7251480 |
Method and system of sending a voice message in a wireless communication network
A method and system for sending a voice message in a wireless communication network. A mobile station may encode an audio speech signal into a voice mail message and send the voice mail message...
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7248687 |
System and method for call dialing and call information collection
A method and system for outbound dialing of contacts and collecting call information in which one or more customers are allowed to submit records from the customers' mainframes for a plurality of...
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RE39722 |
Telephone call/voice processing system
A telephone and voice mail (voice processing) system is implemented using only a single processing means for controlling operations of both the telephone system and the voice mail system. The...
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7227930 |
Systems and methods for criteria-based recording of voice data
Wireless telecommunications systems, methods and devices for processing voice data in connection with a wireless telecommunications system that includes a wireless remote device and a wireless...
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7227929 |
Telecommunication system using message presentation during a ringing signal period
Marketing of goods and services on telephone lines and during a period from the commencement of a telephone call to the receipt and acceptance of that call (quiescent period) when the recipient of...
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7221739 |
Callback function for messaging platform in public telephone system
A messaging system includes a messaging platform storing a message from a calling party, a switching mechanism for receiving a call from a subscriber to access the stored message, and a routing...
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7206391 |
Method for creating and deploying system changes in a voice application system
A system for configuring and implementing changes to a voice application system has a first software component and host node for configuring one or more changes; a second software component and...
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7203296 |
Method, system, and article for placing a telephone call to a previously-called party
Upon receiving a service code from a calling party, a list of parties previously called by the calling party is retrieved. An audio message is generated based on the list, and communicated to the...
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7200209 |
System and method for unifying multiple connection ports in a network
The present invention relates to a voice mail system (VMS), and more particularly, to a system and method for unifying multiple connection ports of a voice mail system. A system according to the...
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7184525 |
Accessing messages stored in one communication system by another communication system
The present disclosure provides systems and methods for accessing messages in one communication system by another communication system. In some embodiments, a request to access data is received...
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7177404 |
System for computer-based, calendar-controlled message creation and delivery
Methods and apparatus are described for creating, scheduling and delivering messages. A message having a first audio component is generated in response to input from a user. The input includes...
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7139552 |
Mailbox answerphone service for mobile communications
A service module is provided for use in a mobile communications system. The service module provides services to a calling user such as an answering service comprising several individual mailboxes....
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7136461 |
Method and apparatus for implementing voice messaging using E-mail
Methods and apparatus for controlling and retrieving messages from multiple voice mail systems used by a single individual are described. A voice messaging retrieval and forwarding (VMRAF) system...
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7133505 |
Method and networking architecture for implementing service voice dynamic loading on intelligent network
A method and networking architecture for implementing service voice dynamic loading on an intelligent network is provided, wherein a voice file and a configuration file are scanned by a voice...
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7133506 |
Message delivery systems and methods
An apparatus for allowing a calling party to transmit a message for scheduled delivery from a network-enabled device. The apparatus includes a server for receiving a message request in response to...
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7130392 |
System for providing commercial advertising to a telephone user
A method and apparatus for providing advertising information to a caller of a telecommunications call. The advertiser provides data for the advertising message to a database and the message is...
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7130390 |
Audio messaging system and method
A system and method by which individuals can send and receive audio messages using telephone devices and/or computer devices. Upon receiving an audio message on behalf of an intended recipient, the...
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7127047 |
Method and apparatus for establishing and maintaining voice communication among a community of interest
Apparatus is provided for establishing and maintaining communication among a community of interest, comprising a plurality of communication devices for voice communication between users of the...
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7123697 |
Method and system for providing a call answering service between a source telephone and a target telephone
In a method and voice mail system for providing a call answering service between a source telephone and a target telephone, a voice mail system receives an unanswered call directed to the target...
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7123905 |
Call diversion system
An interface ( 52 ) is provided between a satellite telephone system ( 4 ) and a cellular telephone system ( 5 ) for allowing calls to a user's cellular telephone to be diverted to a satellite...
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7110510 |
System and method for handling of threaded messages
A messaging system ( 300 ) capable of handling threaded messages. Older messages ( 400, 402 ) in a thread may be identified as having already been read or opened, and handled in the same way as...
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7088801 |
Single telephone number access to multiple communications services
A platform provides access to multiple telecommunications services via a single telephone number. These services may include, for example, voicemail services, facsimile messaging services, paging...
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7085554 |
Subscriber migration system
The present invention is a system that uses a migration server to access voicemail of a source system through a front-end switch via a telephony interface, obtain voice messages stored on the...
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7079630 |
Voicemail system component employment of internet protocol network to store or access one or more voicemail messages on one or more storage devices
One or more voicemail system components of an apparatus in one example employ an internet protocol network to store or access one or more voicemail messages on one or more storage devices. The one...
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7068762 |
Method and system for providing visual notification in a unified messaging system
A method and system for interfacing a legacy e-mail, voice mail and facsimile system into a unified messaging system. The system includes visual message notification for notifying a user of...
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7054420 |
Voice over IP telephone recording architecture
A method and system is disclosed for on-demand recording of a voice session by a telephone recording device in a telecommunication network. After establishing a voice session between the telephone...
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7054419 |
Answering machine detection for voice message delivery method and system
An apparatus and method for detecting an answering machine for a new voice message delivery method and system. The invention detects the presence of an existing answering machine or voicemail...
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7046772 |
Method and system for call, facsimile and electronic message forwarding
A method and system are provided for forwarding telephone calls, facsimile transmissions and electronic messages to a single forwarding telephone number. The telephone calls, fax transmissions and...
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7042987 |
System and method for recording telephonic communications
A system and method are disclosed for recording a telephone call upon demand by a party to the telephone call. The method includes the steps of receiving a request from a first party to record a...
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