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7386103 |
Method and system for providing prompt navigation in interactive voice response (IVR) system
Method and system for navigating in an interactive voice response system including detecting an account login request, authenticating the login request, detecting a location identifier request, and...
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7376126 |
Systems and methods for messaging using a broadband connection
Systems and methods for sending and receiving text, or data, messages between wireless communication devices and wireline-messaging devices utilize a broadband connection to the wireline premises...
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7369647 |
Voice mail notification using instant messaging
A system and method that notifies a voice mailbox subscriber of the receipt of a message at a voicemail server using instant messaging. A preferred embodiment of the invention includes an enhanced...
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7366665 |
System and method for processing speech files
A system and method for speech file processing which provides users with differentially selectable speech file transcripts which can be sent to one or more other users. The speech files may be...
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7363029 |
Unified interface for voice, text or picture message authoring
A unified messaging interface and associated methods that enables mobile communication device users to initiate the creation of a message for a recipient without being required to explicitly...
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7362852 |
School-wide notification and response system with enhanced administrator function
A school-wide notification and response system utilizing an administrator interface to transmit a message from an administrator to contact devices for parents, employees, and students associated...
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7359493 |
Bulk voicemail
Delivering a bulk voicemail to a group of recipients includes accessing a data store configured to store targeting data related to a group of potential voicemail recipients and identifying...
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7356133 |
Method and system for anonymously transmitting messages by means of a telecommunication network
Method for anonymously transmitting a message by means of a telecommunication network. A first exchange ( 2 ) between the sender ( 1 ) and the receiver ( 4 ) of said message replaces identifying...
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7340044 |
Method and apparatus for bulletin board messaging in a voice mail system
The present invention provides an option to record messages that can be geared to specific audiences, using PIN-restricted access as needed. The present invention provides a method and apparatus...
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7333595 |
Voice mail interface
A method provides customized voice mail settings feature information to a telecommunications service subscriber. The method includes customizing a list of persistent settings features to include...
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7333594 |
Message-based expense application
A method for managing an expense report for an expense report application is provided. The expense report application is configured to update entries in an expense report based on messages received...
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7332668 |
Wavetable audio synthesis system
The present invention relates to an audio synthesis system for performing wavetable audio synthesis. The system comprises an instrument database, an analysis module, a memory, a judgment module,...
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7327835 |
Methods and systems for enabling return to same position in a review of messages in a voice mail system using tag or identifier stored in the voice mail system
Methods and systems for enabling a subscriber to interrupt a review of messages in a voice mail system (VMS), to make a call or take some other action, and to return to the same position as...
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7319742 |
Voice information storage and retrieval system and method
Methods and systems are provided for allowing a telecommunications services subscriber to call a voice information application from a wireline or wireless telephone to allow the subscriber to...
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7308085 |
Serializing an asynchronous communication
A method and apparatus for scalable handling of communications with varying numbers of participants over a telephone interface is described. The approach treats the different participants recorded...
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7305342 |
Text-to-speech synthesis system and associated method of associating content information
A setting window that is displayed when a mail tab is selected includes check boxes for selecting items to read when an electronic mail is read, and a check box and a drop-down list box for setting...
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7298831 |
Automated distribution of an instant messaging request for an unavailable intended recipient to a backup recipient
A method, system, and program for automated distribution of an instant messaging request for an unavailable intended recipient to a backup recipient are provided. A chat support system detects a...
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7295657 |
Automated selection of a backup recipient and distribution of an instant messaging request to the backup recipient
A method, system, and program for automated selection of a backup recipient and distribution of an instant messaging request to the backup recipient are provided. A communication support system...
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7286653 |
Saving information from information retrieval systems
A method and system are provided for allowing a calling party to save for subsequent retrieval and review information obtained from an information retrieval system. A calling party places a call to...
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7283811 |
System and method for aggregation of user applications for limited-resource devices
A system and a method for directed provisioning and management of user applications on limited resource devices by a content provider, through an integrated platform which handles all aspects of...
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7283808 |
System, method and mobile device for remote control of a voice mail system
A unified messaging system, method and user interface is provided for a handheld mobile communication device. The method may include the following steps: (a) providing a unified event listing...
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7280641 |
Communication terminal apparatus and transfer method therefor
Messages from a remote telephone set are automatically recorded as automatically recorded data by an answering function. An e-mail transmission/reception unit stores e-mail received from an e-mail...
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7272210 |
System and method for voice organizer message delivery
The present invention is a voice organizer system having a message intake module, for storing a voice organizer message created by a first user, and a message delivery module. The message delivery...
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7260384 |
Method and system for dynamic selection of voice mail system
A method for dynamically selecting a voice mail system to receive a call on behalf of a cellular wireless subscriber. A radio access network (RAN) receives a voice mail call request, and a policy...
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7260189 |
Systems and methods for information provision
One or more voice mail messages, respectively, may be provided as one or more reminder messages. After the playing of a voice mail message, an option may be provided to use the message as a...
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7260187 |
Voice response apparatus and method of providing automated voice responses with silent prompting
A voice response unit (VRU) includes a silent prompt feature in the form of an intentional delay inserted after a message is given to a caller, during which delay the caller may invoke alternative...
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7254220 |
Methods and apparatus for obtaining and distributing voice mail information
SMDI messages are used by the SMDI message server to generate either E-mail notifications of received messages which are forwarded to a user of the VMS or to supply VMS message status information...
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7245905 |
Method and system for managing mobile handset portability within telematics equipped vehicles
The present invention provides a method for managing mobile handset portability within a telematics equipped mobile vehicle. The method includes assigning a primary telematics unit identifier to a...
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7224779 |
Telephonic voice message transmission control method
The present invention is directed to a method of controlling transmission of voice messages or information via telephonic voice message systems, which are sometimes referred to as Voice Mail...
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7224778 |
Method and apparatus for managing subscription-type messages
A method and apparatus for managing subscription-type arrangements involving a recurring series of messages sent to a plurality of user recipients on a communications network is disclosed. Incoming...
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7224777 |
Time-controlled messaging system
In one embodiment, there is disclosed a messaging system which allows a message originator to send a message to a message recipient, the message being presented to the recipient at a time selected...
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7221743 |
Resetting sent information
A method for operating a message memory connected to a telecommunications network includes assigning a message memory to a subscriber line of an addressee, the subscriber line being selectable...
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7221742 |
Voicemail box with caller-specific storage folders
A method and system are provided for creating and utilizing caller-specific memory locations or folders within a single voicemail box of a telecommunications network-based voicemail system. A...
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7218710 |
Separately secured voice messages
Apparatus and processes to allow voice messages to be individually and/or separately secured by a caller for playback only by an intended person or persons. The voice messages are separately...
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7215745 |
Greetings and announcements for a multimedia IP communication system
The method and system for presenting a predetermined announcement or greeting to a calling party attempting to reach a called party within a Multimedia IP Communication System comprising the steps...
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7215743 |
Telephony signals containing an IVR decision tree
A method for receiving and presenting interactive voice response data can include sending a telephony connectivity request for establishing a voice channel connection between an originating device...
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7203296 |
Method, system, and article for placing a telephone call to a previously-called party
Upon receiving a service code from a calling party, a list of parties previously called by the calling party is retrieved. An audio message is generated based on the list, and communicated to the...
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7203288 |
Intelligent routing of voice files in voice data management system
A portable digital voice recorder is interfaced for data communication with a personal computer. The personal computer is connected by a data communication network with other devices such as other...
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7200210 |
Voice controlled business scheduling system and method
A fully automated, voice controlled business appointment/reservation system is provided. The system has a natural language voice user interface that emulates a live office administrator for...
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7197567 |
Devices, softwares and methods for enabling SIP devices to operate in H.323 networks and H.323 devices to operate in sip networks
Devices, softwares and methods enable SIP devices to operate in H.323 networks, and devices, softwares and methods enable H.323 devices to operate in SIP networks. Messages that initiate...
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7197120 |
Method and system for facilitating mediated communication
One embodiment of the disclosures made herein is a method for facilitating mediated communication. In such an embodiment of the disclosures made herein, a voice-based communication request...
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7181201 |
System and method for routing a call to a called party's landline or wireless communication unit
A method and system are provided for routing a call to a called party's landline or wireless communication unit based on the availability of the wireless communication unit. A call placed to a...
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7180990 |
Prepaid telephone calling card with message recording capability
System and method for recording at least one message to be associated with a prepaid telephone calling card. The system and method include and involve a data storage system for storing data...
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7167547 |
Personal calendaring, schedules, and notification using directory data
Methods and systems are provided for utilizing calling party personal calendaring and scheduling information to facilitate enhanced directory assistance information. After obtaining a directory...
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7155209 |
Messaging system
Messaging system for mobile terminals where the system utilizes a message server which exchanges messages, originating from the terminals, through use of an identification code. The message server...
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7149300 |
Transfer function for messaging platform in public telephone system
A messaging system includes a messaging platform for storing a message from a calling party or transferring the calling party to a transfer station, a switching mechanism for receiving a call from...
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7142648 |
System for securing messages recorded in an IP telephony network
A network apparatus communicates a recorded message from a calling party to a called party. A messaging controller accepts commands from the calling party and plays and records digital media...
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7133504 |
Non-voice completion of voice calls
The present invention relates to a system for allowing a caller to leave a voice message for a called party, who is unavailable, such that the voice message is transferred to the called party in a...
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7127400 |
Methods and systems for personal interactive voice response
A personal interactive voice response system with a web-based interface allowing the user to specify treatment of incoming calls based on voice or touchtone responses provided by the calling party....
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7103158 |
Dynamic interactive voice architecture
A computer-based method implements a customized instance of a dynamic interactive voice system for a customer. The method includes configuring a call flow that incorporates multiple call flow nodes...
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