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5623538 Shared distribution of internal message storage facilities by a plurality of communication terminals  
Initially storing multimedia messages from an originating communication terminal to a destination communication terminal on the destination communication terminal. If the destination communication...
5619556 Automated telecommunication peripheral system  
Method and apparatus for providing customized telecommunication services through a peripheral node which includes a node interface for connection through incoming and outgoing telephone trunks to a...
5588044 Voice response system with programming language extension  
A telephony voice response system includes a database language sequencer, a database control module having a plurality of procedures callable by the database language for performing database...
5583920 Intelligent peripheral in video dial tone network  
A peripheral platform, such as an Intelligent Peripheral (IP), is a network subsystem for use in the Advanced Intelligent Network (AIN). The IP will assume some functions presently performed by the...
5581602 Non-offensive termination of a call detection of an answering machine  
A method and an apparatus are disclosed which provide for non-offensive termination of an outbound call which has been answered when an agent is not available to handle said outbound call. An...
5579382 International direct dialing booking system  
The international direct dialing booking system of the present invention enables the circuit between a calling party and the other party to be connected by calling the other party on behalf of the...
5572577 Information system for a PABX  
The invention relates to an information system for a PABX (1) having extensions (B1-B5), a switchboard (2) for manual switching operations, and a direct inward dialling (DDI) function for switching...
5568539 Interactive telephonic message delivery method and apparatus for providing an intended recipient of a voice audio message with options as to when he or she will hear the message  
An interactive telephonic message delivery method and apparatus for providing an intended recipient of a voice message with options as to when the intended recipient will hear the message....
5563935 Telephone answering system with call screening circuit  
A telephone answering system is provided for use in combination with a telephone line adapted to receive incoming telephone calls, a telephone and a telephone answering machine. The system includes...
5553220 Managing audio data using a graphics display controller  
A graphics display controller is used to manage audio data within a computer-based multimedia system. A portion of the video display memory associated with the graphics display controller is...
5553119 Intelligent recognition of speech signals using caller demographics  
In a switching system for connecting a call between a calling station and a called station, a system and method of voice recognition using a concentrated or distributed multiplicity of voice...
5539808 Method and system for enhanced processing of audio messages with a data processing system  
The method and system of the present invention are provided for enhancing the processing of audio messages. A user first creates a plurality of selectable audio messages including standard format...
5539818 Telephonic console with prerecorded voice message and method  
A telephone console (10) for use in a telephonic call distribution system (12) for selectively interconnecting a plurality of telephonic units (16) of an external telephonic network (18) with a...
5533103 Calling system and method  
An automated computer calling system is disclosed for correlating diverse types of recorded information, such as voice or video, with data records that have been previously stored and/or...
5526417 Automatic call distributor with automated postconversation message system  
An automatic call distributor (20) having a multiport switch (22) controlled by a central processing unit (26) in conjunction with a main memory (24) for connecting calls made from customers at...
5526424 Electronic notepad  
An electronic notepad associated with the entry, and storage, dialing of telephone numbers is disclosed. The telephone numbers are entered through a telephone touch pad and is displayed on a liquid...
5493607 Multi-system network addressing  
Storage locations, such as voice mailboxes are addressed on a plurality of widely distributed host systems, connect via a network, by defining logical domains Bach of which may include storage...
5488650 Configurable telephone interface for electronic devices  
A system for easily creating a menu structure for the control of an electronic device via a telephone is disclosed. The system contains an editor for easily creating a menu structure design, a...
5487105 Facsimile apparatus operable in facsimile or telephone mode  
A facsimile apparatus is operable in a facsimile mode, a telephone conversation mode or an automatic telephone answering/recording mode when a presence operation mode is set. When a CNG signal is...
5483582 Applications platform for a telephone system gateway interface  
A system is disclosed for providing enhanced call service and call routing functions from a centralized location on a telephone network line through gateway connections to service providers. A...
5479487 Calling center employing unified control system  
An integrated telephone call handling system and method are disclosed. The system comprises a unified software control for controlling a call between the system and a party, the unified control...
5473672 Inband messaging system interface of a PBX  
A method for responding to a call to a called associated with a private branch exchange ("PBX") which is connected to a central office ("CO") by direct inward dial ("DID") trunks, which PBX is...
5455579 Digitized stored voice paging receiver  
A paging receiver device and method are disclosed in which analog information transmitted from an external source such as a paging transmitter are received and decoded. The analog information...
5452341 Integrated voice processing system  
Integrated voice processing systems. General-purpose common computer platform voice processing systems described provide integrated voice processing functions, for example, voice messaging, call...
5448420 Method and a system for storing audio  
An apparatus and method have been conceived for using a digital audio tape (DAT) in an audio logger for the purposes of storing and retrieving audio data. This is accomplished in a manner such that...
5444771 Facsimile machine having answering function  
The facsimile machine has a CPU and a couple of memory devices which co-operate to change a control mode of the facsimile machine from a first control mode to a second control mode if a facsimile...
5418529 Selective call receiver with an intelligent memory system  
A pager receiver for receiving radio broadcast message signals including call signal information and message information comprises a receiver (3) for receiving and demodulating coded message...
5414759 Automatic personal search telephone system  
A telephone system which, when a call terminating subscriber which should receive a call from a call originating subscriber is not at the location of his telephone, a location registration unit is...
5414758 Audio recording apparatus using an imperfect memory circuit  
It is herein recognized that in an audio signal processing system, a DRAM chip for storing digitized audio signals and selected to include at least one inoperative memory location, is acceptable...
5339352 Directory assistance call completion via mobile systems  
A user of a wireless communication service, e.g. a cellular telephone subscriber, can dial directory assistance; and upon request, the operator service system (OSS) will complete a call connection...
5321740 Telephone marketing system  
A marketing system selectively modifies an existing telephone network by modifying a portion of the call processing software of the existing telephone network and by replacing at least a portion of...
5313517 Automatic busy message sending system for telephone communication  
An automatic busy message sending system for use in telephone communication to inform the calling subscriber, when the called subscriber's line is busy, of the duration of the busy status by voice....
5303239 Telephone system  
The telephone system comprises a central or key service unit 1, data terminal units 5 1 to 5 n , and data set circuits of data terminal interface units 27 1 to 27 n for communications between...
5297195 Method and apparatus for automatic telephone scheduling system  
An automatic telephone scheduling system (20) includes a data server (22), a dial server (24), and a plurality of agent workstations (28) which communicate with each other through messages...
5291548 Distributed telephone conference control device  
A device which enables two or more users of outside lines to converse on equal terms with each other. The connection method provides a distributed form of processing. The outside lines are...
5289532 Facsimile apparatus providing facsimile transmission with forwardable voice communication  
A facsimile terminal capable of automatically dialing a telephone number of location where a remote operator can make a response to a voice request. In case of the remote operator being away from a...
5278894 Use of incoming caller line identification  
This invention relates to a method and apparatus for providing customized greeting messages from a switch-based voice messaging service. Advantageously, special messages may be left for identified...
5272748 Enhanced speed calling  
Enhanced speed calling is provided on a network basis for public access telephone stations such as coin telephones and wireless public Telepoint services stations. The system permits single digit...
5265153 Facsimile communication system with communication charge calculation  
A telephone network connects a facsimile terminal and a store device. A terminal adaptor is connected between the facsimile terminal and the telephone network. A voice response unit is connected...
5243643 Voice processing system with configurable caller interfaces  
A voice mail processing system is provided which comprises a digital computer common-platform operable to communicate through telecommunication lines with an outside environment. Communications...
5222124 PBX system communications device  
A PBX communications device is disclosed. The PBX communications device permits communication between a PBX and an adjunct processor. The present invention uses direct communications with a PBX...
5208849 Method of and apparatus for private telephone automatic locating and answering  
A method of and an apparatus for private telephone automatic locating and answering. By installing at a receiver's location, an apparatus for automatic telephone locating and answering, the...
5202915 Single line communication apparatus for speech and data and method therefor  
In a single line communication apparatus for both telephone and data (e.g., facsimile), the communication line is switched from a telephone to a data communication unit when an incoming data call...
5181236 Automatic call returning method for call distributor with message record capability  
A method of automatically returning calls to callers (18) who have recorded a message in an ACD mail (22C) controlled message bin (22D) of a voice response unit (22) in response to a stored...
5175761 Call transfers by voice messaging system (VMS) integrated to a private branch exchange  
Method and apparatus are disclosed for initiating multiple call transfers from a Voice Mail System ("VMS") to telephone extensions on a Private Branch Exchange ("PBX") integrated with the VMS. A...
5161143 Information recording-reproducing apparatus for optimizing data transfer  
An information recording-reproducing apparatus for optimizing data transfer between a host computer and an information recording medium. The apparatus has a transfer mode control device which...
5159626 Multi-line telephone switching system  
An answering machine is coupled to a multi-line switching system which in turn is coupled to a plurality of incoming telephone lines in parallel with the telephone equipment or the like which is...
5136631 Method and apparatus for programming a voice services system  
A voice services system (10) uses a pseudo-code stored in a memory associated with a first processing unit (20) to control presentation of the voice services. Under control of the first...
5134647 Automatic voice/data messaging enhancements  
A multi-node telephone network having at least caller-controlled interfaces for providing automatic voice messaging. A first caller-controlled interface unit is preferably located in a trunk or...
5060255 Telecommunications system with timed-do-not-disturb  
Disclosed in an apparatus and method for effecting timed-do-not-disturb services in telephone networks. An adjunct computer is associated with the Remote Memory Administration System (RMAS) for...