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5623538 |
Shared distribution of internal message storage facilities by a plurality of communication terminals
Initially storing multimedia messages from an originating communication terminal to a destination communication terminal on the destination communication terminal. If the destination communication...
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5619556 |
Automated telecommunication peripheral system
Method and apparatus for providing customized telecommunication services through a peripheral node which includes a node interface for connection through incoming and outgoing telephone trunks to a...
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5588044 |
Voice response system with programming language extension
A telephony voice response system includes a database language sequencer, a database control module having a plurality of procedures callable by the database language for performing database...
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5583920 |
Intelligent peripheral in video dial tone network
A peripheral platform, such as an Intelligent Peripheral (IP), is a network subsystem for use in the Advanced Intelligent Network (AIN). The IP will assume some functions presently performed by the...
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5581602 |
Non-offensive termination of a call detection of an answering machine
A method and an apparatus are disclosed which provide for non-offensive termination of an outbound call which has been answered when an agent is not available to handle said outbound call. An...
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5579382 |
International direct dialing booking system
The international direct dialing booking system of the present invention enables the circuit between a calling party and the other party to be connected by calling the other party on behalf of the...
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5572577 |
Information system for a PABX
The invention relates to an information system for a PABX (1) having extensions (B1-B5), a switchboard (2) for manual switching operations, and a direct inward dialling (DDI) function for switching...
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5568539 |
Interactive telephonic message delivery method and apparatus for providing an intended recipient of a voice audio message with options as to when he or she will hear the message
An interactive telephonic message delivery method and apparatus for providing an intended recipient of a voice message with options as to when the intended recipient will hear the message....
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5563935 |
Telephone answering system with call screening circuit
A telephone answering system is provided for use in combination with a telephone line adapted to receive incoming telephone calls, a telephone and a telephone answering machine. The system includes...
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5553220 |
Managing audio data using a graphics display controller
A graphics display controller is used to manage audio data within a computer-based multimedia system. A portion of the video display memory associated with the graphics display controller is...
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5553119 |
Intelligent recognition of speech signals using caller demographics
In a switching system for connecting a call between a calling station and a called station, a system and method of voice recognition using a concentrated or distributed multiplicity of voice...
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5539808 |
Method and system for enhanced processing of audio messages with a data processing system
The method and system of the present invention are provided for enhancing the processing of audio messages. A user first creates a plurality of selectable audio messages including standard format...
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5539818 |
Telephonic console with prerecorded voice message and method
A telephone console (10) for use in a telephonic call distribution system (12) for selectively interconnecting a plurality of telephonic units (16) of an external telephonic network (18) with a...
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5533103 |
Calling system and method
An automated computer calling system is disclosed for correlating diverse types of recorded information, such as voice or video, with data records that have been previously stored and/or...
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5526417 |
Automatic call distributor with automated postconversation message system
An automatic call distributor (20) having a multiport switch (22) controlled by a central processing unit (26) in conjunction with a main memory (24) for connecting calls made from customers at...
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5526424 |
Electronic notepad
An electronic notepad associated with the entry, and storage, dialing of telephone numbers is disclosed. The telephone numbers are entered through a telephone touch pad and is displayed on a liquid...
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5493607 |
Multi-system network addressing
Storage locations, such as voice mailboxes are addressed on a plurality of widely distributed host systems, connect via a network, by defining logical domains Bach of which may include storage...
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5488650 |
Configurable telephone interface for electronic devices
A system for easily creating a menu structure for the control of an electronic device via a telephone is disclosed. The system contains an editor for easily creating a menu structure design, a...
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5487105 |
Facsimile apparatus operable in facsimile or telephone mode
A facsimile apparatus is operable in a facsimile mode, a telephone conversation mode or an automatic telephone answering/recording mode when a presence operation mode is set. When a CNG signal is...
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5483582 |
Applications platform for a telephone system gateway interface
A system is disclosed for providing enhanced call service and call routing functions from a centralized location on a telephone network line through gateway connections to service providers. A...
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5479487 |
Calling center employing unified control system
An integrated telephone call handling system and method are disclosed. The system comprises a unified software control for controlling a call between the system and a party, the unified control...
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5473672 |
Inband messaging system interface of a PBX
A method for responding to a call to a called associated with a private branch exchange ("PBX") which is connected to a central office ("CO") by direct inward dial ("DID") trunks, which PBX is...
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5455579 |
Digitized stored voice paging receiver
A paging receiver device and method are disclosed in which analog information transmitted from an external source such as a paging transmitter are received and decoded. The analog information...
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5452341 |
Integrated voice processing system
Integrated voice processing systems. General-purpose common computer platform voice processing systems described provide integrated voice processing functions, for example, voice messaging, call...
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5448420 |
Method and a system for storing audio
An apparatus and method have been conceived for using a digital audio tape (DAT) in an audio logger for the purposes of storing and retrieving audio data. This is accomplished in a manner such that...
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5444771 |
Facsimile machine having answering function
The facsimile machine has a CPU and a couple of memory devices which co-operate to change a control mode of the facsimile machine from a first control mode to a second control mode if a facsimile...
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5418529 |
Selective call receiver with an intelligent memory system
A pager receiver for receiving radio broadcast message signals including call signal information and message information comprises a receiver (3) for receiving and demodulating coded message...
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5414759 |
Automatic personal search telephone system
A telephone system which, when a call terminating subscriber which should receive a call from a call originating subscriber is not at the location of his telephone, a location registration unit is...
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5414758 |
Audio recording apparatus using an imperfect memory circuit
It is herein recognized that in an audio signal processing system, a DRAM chip for storing digitized audio signals and selected to include at least one inoperative memory location, is acceptable...
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5339352 |
Directory assistance call completion via mobile systems
A user of a wireless communication service, e.g. a cellular telephone subscriber, can dial directory assistance; and upon request, the operator service system (OSS) will complete a call connection...
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5321740 |
Telephone marketing system
A marketing system selectively modifies an existing telephone network by modifying a portion of the call processing software of the existing telephone network and by replacing at least a portion of...
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5313517 |
Automatic busy message sending system for telephone communication
An automatic busy message sending system for use in telephone communication to inform the calling subscriber, when the called subscriber's line is busy, of the duration of the busy status by voice....
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5303239 |
Telephone system
The telephone system comprises a central or key service unit 1, data terminal units 5 1 to 5 n , and data set circuits of data terminal interface units 27 1 to 27 n for communications between...
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5297195 |
Method and apparatus for automatic telephone scheduling system
An automatic telephone scheduling system (20) includes a data server (22), a dial server (24), and a plurality of agent workstations (28) which communicate with each other through messages...
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5291548 |
Distributed telephone conference control device
A device which enables two or more users of outside lines to converse on equal terms with each other. The connection method provides a distributed form of processing. The outside lines are...
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5289532 |
Facsimile apparatus providing facsimile transmission with forwardable voice communication
A facsimile terminal capable of automatically dialing a telephone number of location where a remote operator can make a response to a voice request. In case of the remote operator being away from a...
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5278894 |
Use of incoming caller line identification
This invention relates to a method and apparatus for providing customized greeting messages from a switch-based voice messaging service. Advantageously, special messages may be left for identified...
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5272748 |
Enhanced speed calling
Enhanced speed calling is provided on a network basis for public access telephone stations such as coin telephones and wireless public Telepoint services stations. The system permits single digit...
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5265153 |
Facsimile communication system with communication charge calculation
A telephone network connects a facsimile terminal and a store device. A terminal adaptor is connected between the facsimile terminal and the telephone network. A voice response unit is connected...
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5243643 |
Voice processing system with configurable caller interfaces
A voice mail processing system is provided which comprises a digital computer common-platform operable to communicate through telecommunication lines with an outside environment. Communications...
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5222124 |
PBX system communications device
A PBX communications device is disclosed. The PBX communications device permits communication between a PBX and an adjunct processor. The present invention uses direct communications with a PBX...
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5208849 |
Method of and apparatus for private telephone automatic locating and answering
A method of and an apparatus for private telephone automatic locating and answering. By installing at a receiver's location, an apparatus for automatic telephone locating and answering, the...
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5202915 |
Single line communication apparatus for speech and data and method therefor
In a single line communication apparatus for both telephone and data (e.g., facsimile), the communication line is switched from a telephone to a data communication unit when an incoming data call...
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5181236 |
Automatic call returning method for call distributor with message record capability
A method of automatically returning calls to callers (18) who have recorded a message in an ACD mail (22C) controlled message bin (22D) of a voice response unit (22) in response to a stored...
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5175761 |
Call transfers by voice messaging system (VMS) integrated to a private branch exchange
Method and apparatus are disclosed for initiating multiple call transfers from a Voice Mail System ("VMS") to telephone extensions on a Private Branch Exchange ("PBX") integrated with the VMS. A...
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5161143 |
Information recording-reproducing apparatus for optimizing data transfer
An information recording-reproducing apparatus for optimizing data transfer between a host computer and an information recording medium. The apparatus has a transfer mode control device which...
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5159626 |
Multi-line telephone switching system
An answering machine is coupled to a multi-line switching system which in turn is coupled to a plurality of incoming telephone lines in parallel with the telephone equipment or the like which is...
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5136631 |
Method and apparatus for programming a voice services system
A voice services system (10) uses a pseudo-code stored in a memory associated with a first processing unit (20) to control presentation of the voice services. Under control of the first...
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5134647 |
Automatic voice/data messaging enhancements
A multi-node telephone network having at least caller-controlled interfaces for providing automatic voice messaging. A first caller-controlled interface unit is preferably located in a trunk or...
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5060255 |
Telecommunications system with timed-do-not-disturb
Disclosed in an apparatus and method for effecting timed-do-not-disturb services in telephone networks. An adjunct computer is associated with the Remote Memory Administration System (RMAS) for...
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