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6865625 |
Communication device with multi-line message memory access and method therefore
A communication device ( 100 ) includes a processor ( 130 ) for processing communications on more than one communication line and a multi-line message memory ( 200 ) including a memory storage...
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6865260 |
System and method for electronic message status certification
This invention is directed to a system and method for providing a status certification for a message in a communications network. An embodiment of this invention is a voicemail system, which...
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6862343 |
Methods, apparatus, scripts, and computer readable media for facilitating secure capture of sensitive data for a voice-based transaction conducted over a telecommunications network
Methods, apparatus, scripts, and computer readable media for facilitating secure capture of sensitive data during a voice-based transaction with a caller conducted over a telecommunications...
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6850610 |
Telecommunications device and method for providing information during a call waiting condition
A telecommunications device and a method for providing information to a party placed on hold during a call waiting condition. The telecommunications device includes a memory unit, and a call...
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6829331 |
Address book for a voice message delivery method and system
An apparatus and method for inducing a person to store telephone numbers or other contact information entered into a new voice message delivery method and system. The invention preferably operates...
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6829335 |
Call handling for multiple users of an automated attendant
The present invention allows an automated telephone attendant and a voice mail system to be shared among a plurality of users and tenants without duplicating tables stored at the switch in the...
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6816581 |
System and method for interfacing a privacy management service with a voice mail system
A privacy screening service in an Advanced Intelligent Network (AIN) includes a service node which records a caller's name when a call directed to a subscriber of the service originates at an...
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6816060 |
Message delivery for appliances and method therefore
A method for receiving messages in an appliance such as a clock radio modified to retrieve messages from a remote computer, converting the retrieved messages into corresponding audio messages,...
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6807411 |
Telecommunication equipment with at least one storage location reserved for operator-managed data and corresponding method
A telecommunication method and system has a storage means for storing short messages received and/or to be transmitted. The storage means has N short message storage locations. Each of the short...
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6804334 |
Method and device for dynamic message delivery based upon identification of originating caller
The invention comprises a method and device for dynamic message delivery based upon the identification of an originating caller. Specifically, the originating caller for an incoming call is...
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6795535 |
Using concurrently operating routines in telephony applications
A telephony application architecture which allows creating programs as a set of nested routines running independently and concurrently on three different control layers. Each layer focuses on only...
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6792085 |
System and method for unified messaging with message replication and synchronization
A unified messaging system is provided that includes two-way synchronization and replication of messages. The unified messaging system includes a workstation, a voice-mail server, and an e-mail...
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6789108 |
Method and apparatus for dissemination of rich media
A computer-implemented method for disseminating information, comprising the steps of: sending an electronic mail message to at least one recipient, said electronic mail being linked to a graphical...
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6788766 |
Methods and apparatus for providing location dependent cellular telephone communications
Methods and apparatus for establishing a telephone connection with a telephone station set located near to a desired location. Participating telephone users submit log-in data containing their...
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6785369 |
System and method for data recording and playback
A system and method for playing back data segments stored in one or more locations and managed by one or more playback servers. In a preferred embodiment the system and method receive data...
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6785370 |
System and method for integrating call record information
A system and method for monitoring a telephone switching environment. In a preferred embodiment the system and method construct a call record for each telephone call; receive data regarding...
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6785711 |
Method and system for displaying various messages while performing tasks or while idling
A method, system and program product for implementing communication to transfer a message for display to a user to a target application unit using an electronic network message or e-mail. A message...
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6785363 |
Voice message delivery method and system
A voice message delivery method and system for delivering voice messages from a Sender to a Receiver, where neither the Sender nor the Receiver are required to be Subscribers to the system. The...
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6782079 |
Method and system for filter based message processing in a unified messaging system
A method and system for processing messages in a unified messaging system. In particular, the system enables legacy e-mail, voice mail and facsimile systems to be integrated with a unified...
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6775651 |
Method of transcribing text from computer voice mail
The invention concerns a method and a system for transcribing a voice mail message. The method of the invention involves a plurality of steps including, first providing a computer voice mail...
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6771749 |
Method and apparatus for delivering messages to a device
A method and apparatus for sending messages to a portable device. The apparatus broadcasts query signals and receives an identification code from a portable device as a reply. The identification...
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6771745 |
Method and apparatus for telephone dialling using a network device
A voicemail processing system and method for use in a communications system for returning a telephone call in response to a voicemail message is disclosed. The processing system comprises a...
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6765999 |
Private branch exchange system
A private branch exchange has a terminating classification table for storing, in connection with terminating information transmitted through an outside line circuit, destining extension numbers and...
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6763093 |
Application based queuing via an H.323/SIP interface
The present invention provides a telephony-accessed application system for providing a service, such as voicemail, in accordance with a switching interface such as in the ITU-T H.323 or IETF SIP...
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6760704 |
System for generating speech and non-speech audio messages
An audio information system that may be used to form and convey an audio message having speech overlapped with non-speech audio is provided. The system has components to store a context indicator...
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6757366 |
Voice messaging system having removable digital voice message memory
A voice messaging system includes an externally accessible interface for accepting a removable digital memory card for storage of received voice messages. The removable digital memory card may be...
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6754547 |
Data reproduction circuit and voice recording reproduction apparatus comprising the circuit
A voice recording-reproduction apparatus including a microphone, speaker, voice recording-reproduction circuit, recording medium, key input device and control circuit. The circuit is adapted to...
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6751299 |
Voice messaging system
A voice messaging system. The voice messaging system includes a set of geographically distributed devices in which voice messages are stored and logic that causes voice messages to be stored in...
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6751298 |
Localized voice mail system
The present invention relates to a system and method for using a localized voice mail system that allows voice mail messages on a cellular telephone network to be stored on a remote server or other...
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6751297 |
Method and system for multimedia network based data acquisition, recording and distribution
An intelligent digital recording system, in conjunction with public centralized network resources, provides wide area multimedia (Fax, Internet, Screens, Video, Voice, etc.) recording SERVICES. The...
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6748055 |
Voice processing system with mapping of voice applications to telephone lines
A voice processing system for connection to a telephone line for providing telephony support to voice processing applications having a voice processing application and a media object, the media...
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6741680 |
Telephone message system with flexible presentation capability
A telephone message system identifies a caller with an incoming message, and sorts messages according to caller identifying information for presentation to the user. Preferably, messages are...
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6738458 |
Methods and systems for changing the domain association of a mailbox in a messaging system
Methods and systems are presented for changing the association of a mailbox from a first domain to a second domain in a messaging system that includes mailboxes organized into domains....
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6738457 |
Voice processing system
A voice processing system 10 is connected to the telephone network 110 , and runs one or more applications 220 for controlling interaction with calls to or from the telephone network. The system...
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6732185 |
Method and system for managing message pacing
A system for managing message volume and timing, which permits messages from multiple sources to be spaced apart over time, with the pacing controlled in part by the type or priority of the...
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6728343 |
User appliance with voice help guide
A user appliance incorporating the invention includes a non-volatile memory for storing (i) a series of queries regarding operating problems that may be encountered in operating the user appliance;...
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6728344 |
Efficient compression of VROM messages for telephone answering devices
A telephone answering device including two separate coders, a first coder for encoding/decoding fixed voice prompts spoken by a single speaker, and a second coder for encoding/decoding incoming and...
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6728345 |
System and method for recording and storing telephone call information
A system and method for monitoring a telephone switching environment. In a preferred embodiment the system and method identify telephone call segments that relate to one telephone call and...
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6724867 |
Method and apparatus for automatic message transfer from a remote messaging system to a local communication device
The system comprises an off-premises voice or fax mail system and an on-premises CPE device that can periodically interrogate the telephone line to monitor for signals indicating that a voice or...
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6725063 |
Announcement broadcasting apparatus in universal mobile telecommunication system
An announcement broadcasting apparatus in a Universal Mobile Telecommunication System (UMTS), comprising a message storage unit for storing a plurality of external announcement messages therein, a...
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6721398 |
Unified messaging system
A unified messaging system, comprising a plurality of nodes ( 100 a -100 f ) and network means ( 103 ) for interconnecting said plurality of nodes for distributed operation, each node comprising...
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6718017 |
System and method for creating and controlling interactive voice response applications
A system and method allows a customer company to create, modify and control interactive voice response (IVR) applications from a remote location. In one embodiment, a first IVR application is used...
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6711240 |
Systems and methods for per use message delivery
A calling party dials a called party, leaves a message on a voice messaging system after either receiving a busy status or a no-answer status, and the messaging system dials the called party at...
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6697460 |
Adaptive voice recognition menu method and system
A method and system for automated speech-enabled responses to caller requests for information prompts caller requests for information from a menu that lists options based upon the frequency of...
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6693995 |
Personal caller I. D.
This invention can state a Client's question or request for information, answer the question and give the requested information and get a response on the question answered and a response on the...
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6693994 |
Master system for accessing multiple telephony messaging systems
A “master” telephony message system (TMS) application has been developed to allow an individual to access multiple message services (such as voice mail, telephone-accessed email, unified...
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6690773 |
Recipient control over aspects of incoming messages
An information system includes a plurality of messaging systems, a data center and a control system. The plurality of messaging systems process respective messages intended for recipients. The data...
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6687341 |
Network and method for the specification and delivery of customized information content via a telephone interface
A communication network for providing customized information content via a telephone. The network includes a database storing a profile of the customized information content, and a server in...
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6684069 |
Audible notification of called message (ANCM) service implementation method on wireless intelligent network (WIN)
The present invention discloses a method of providing Audible Notification of Called Messages (ANCM) to receiving terminals. The receiving terminals can be on a Wireless Intelligent Network (WIN)....
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6683941 |
Controlling advertising output during hold periods
A method, system, and program for controlling advertising output during hold periods are provided. A context for a call on hold is detected. An advertisement is selected for output during a hold...
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