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9042527 Visual voice mail delivery mechanisms  
A method of selecting a distribution list for a voice mail message. The steps include identifying a group of recipients with whom to share the voice mail message, creating a user profile which...
9042523 Modifying voice messages stored in a voicemail system  
A method for removing voice messages in a voicemail system queue. The method includes acquiring data associated with a first call, including a voice message provided during the first call and a...
9042528 Data communication  
A telephony user device capable of establishing a communications session for communication of data in a data communications network, the telephony user device including a processing system...
9042526 Method and apparatus for enabling a calling party to leave a voice message for a called party in response to a command provided by the calling party  
A method for allowing a calling party to leave a message for a called party. The method comprises: receiving a command provided by the calling party and indicative of a desire of the calling party...
9037116 Systems and methods for retrieving voicemail account information  
A provisioning system configured to retrieve a voicemail password and/or a pilot number for a voicemail account, create a first service request directed to an over-the-air system, and send the...
9037451 Systems and methods for multiple mode voice and data communications using intelligently bridged TDM and packet buses and methods for implementing language capabilities using the same  
A system for managing voice communications provides voice prompts in one or more particular languages or language variants. High level grammatical rules are defined for the set of voice prompts in...
9031208 Augmenting a call with context  
A method and system for providing context of a caller to a callee when a call is initiated is provided. The context system executing on the calling device collects context for the call. The...
9031210 Device for non-intrusive screening of telephone calls and method thereof  
A telephone with a call screening device is able to screen automated calls by transmitting a message containing an instruction upon detecting an incoming call. The instruction from the call...
9025741 Call processing in a voicemail system  
A system that incorporates teachings of the present disclosure may include, for example, a method that involves receiving an indication that communications with a subscriber have been interrupted...
9020130 Automatic integrated escalation in a unified messaging system  
A user is identified based at least in part on a user identification designation associated with an incoming communication. A message recipient is then determined based at least in part on the...
9014350 Method for providing a beacon to ensure delivery of automated messages over a telephone or voice messaging system  
A method to detect the pause in the personal or system message to determine when to leave the payload message, but since there is an issue of the carrier disconnecting the call while waiting to...
9014343 Recalling user-generated messages  
A method, system, and medium are provided for facilitating message recalls. One embodiment includes receiving an indication that a message has been communicated in association with a user device....
9014348 Automatic message management utilizing speech analytics  
Embodiments are provided for utilizing speech analytics for automatically managing messages in a communications network. A message from a calling party to an unavailable called party is recorded...
9001691 Messaging systems and methods  
Apparatus, methods, and machine-readable articles of manufacture improve reliability and scalability of a messaging system. In some embodiments, the system's configuration data and subscriber...
9001981 System and method for voicemail interruption  
The system of the present invention allows the recipient in a call to interrupt a voicemail message if the caller is still in the voicemail session with the recipient's voicemail box. The system...
9002715 Information processor  
Information processor 1 includes display unit 30 for displaying an interface screen having function execution key unit 23 indicating a prescribed function for each function type, and interface...
8995628 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services with closed loop transaction processing  
A method and system for accomplishing closed-loop transaction processing in conjunction with interactive, real-time, voice transmission of information to a user is disclosed. A voice-based...
8996380 Methods and systems for synchronizing media  
Systems and methods of synchronizing media are provided. A client device may be used to capture a sample of a media stream being rendered by a media rendering source. The client device sends the...
8989365 Call monitoring  
Methods and systems are provided for monitoring calls routed to a telephone network-based voice mail system. When a subscriber receives a telephone call, a determination is made as to whether the...
8981901 Method and system for fingerprint scanning and reporting  
Disclosed is a method, system, and device for secret fingerprint scanning and reporting. When a portable communication device has been lost or stolen, an entity may transmit a fingerprint...
8983040 Method and device for consulting a voice message  
A method for consulting a voice message received and a method for providing a compounded voice message. The compounded voice message is composed of at least one first and one second voice...
8976945 Visual IVR directory system  
Disclosed is a visual IVR directory system for enabling a user to telephonically interact with organizations, the IVR system comprising a database comprising a plurality of organization entries...
8977248 Methods and systems for managing telecommunications and for translating voice messages to text messages  
Systems and methods that can be utilized to convert a voice communication received over a telecommunication network to text are described. In an illustrative embodiment, a call processing system...
8965344 Method and apparatus for multipoint call service in mobile terminal  
A mobile terminal participates in or originates a multipoint call with at least two other communication terminals connected to at least first and second call lines formed in the multipoint call....
8954517 Method and apparatus for delegating a message  
A method and apparatus for delegating a message. An audio message from a prioritized list of audio messages is received by a computing device. The audio message identifies a first sender...
8953758 Terminating a call according to reverse signaling data  
An incoming call is communicated to a first endpoint and a second endpoint. A call redirection message comprising a redirection number is received from the first endpoint, and it is determined...
8948352 Multi-channel interactive message response system  
The current application is directed to a multi-channel interactive message response system that allows for interaction between users and the multi-channel interactive message response system...
8948354 Telecommunication and multimedia management method and apparatus  
A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes,...
8948351 Methods, systems and computer program products for enhanced call screening  
This disclosure details the implementation of methods, systems and computer program products for enhanced call screening (hereinafter, “ECS”). ECS systems implement a live call screening...
8942359 Offline voicemail  
A method for accessing offline voicemail messages within a mobile messaging application may be provided. First, a voice mail message may be received and the voicemail message may be transcribed to...
8929256 Third party charging for SIP sessions  
Communication networks and associated methods are disclosed that provide third party charging for SIP sessions. A communication network of the invention comprises a session control function (e.g.,...
8923830 Method and apparatus for processing messages in a social network  
In one embodiment, the present invention is a method and apparatus for knowledge generation and deployment in a distributed network. In one embodiment, a method for processing messages in a social...
8917834 Terminal and method for offering termination-side services  
A terminal and a method are described herein for offering termination-side services to a user. In one embodiment, the terminal (e.g., cellular terminal, enterprise or residential wireline device,...
8917823 Transcribing and navigating a response system  
Methods, systems, and apparatus, including computer programs encoded on a computer-readable storage medium for transcribing information. A method includes: identifying a telephone number that once...
8917842 Caller ID memo system  
A system and method of saving and delivering a voice memo or text memo to identify incoming calls is provided. A user of the system of the invention is given the option of recording a memo on the...
8917835 Visual voicemail privacy protection  
Visual voicemail privacy protection is implemented by requiring a credential from a user or a user device before providing voicemail data to the user. The credential may be a user name and...
8917830 Audio call screening for hosted voicemail systems  
The present invention allows a user to screen messages being left at a hosted voicemail system from a telephone terminal. Incoming calls intended for the telephone terminal are routed to the...
8917833 System and method for non-privacy invasive conversation information recording implemented in a mobile phone device  
A method of recording audio/video or a combination of audio/video information on a local, possibly mobile, device while in a live communication with one or more parties. The method comprises...
8913722 Voicemail preview and editing system  
A voicemail computer system transcribes a voicemail message into text that is presented to a calling party for approval. A calling party is able to approve, disapprove or edit a voicemail message...
8909533 Method and apparatus for performing and controlling speech recognition and enrollment  
A method and an apparatus for performing and controlling speech recognition and enrolment are provided. The method for performing speech recognition and enrolment includes: receiving a Speech...
8908839 Flagged messages in an automatic integrated unified messaging escalation system  
An automatic message escalation system includes attaching an acknowledgement flag to a message after it is received in the message mailbox of an identified message recipient. The status of the...
8909721 System and method for providing information on a received communication for an electronic communication device  
The disclosure relates to a system, method and device for providing information relating to a received communication for a device. The method comprises: while the device is composing an outbound...
8903053 Mass-scale, user-independent, device-independent voice messaging system  
A mass-scale, user-independent, device-independent, voice messaging system that converts unstructured voice messages into text for display on a screen is disclosed. The system comprises (i)...
8903056 Methods, systems, and products for responding to communications  
Methods, systems, and products are disclosed for responding to a communication. The communication is received from a sender's address and is destined for a recipient's address. An audible message...
8903057 Offline voicemail  
A method for accessing offline voicemail messages within a mobile messaging application may be provided. First, a voice mail message may be received and the voicemail message may be transcribed to...
8903055 Out of office message improvements  
Embodiments of the present invention relate to set of improvements to the out of office assistant that send out of office messages to senders of messages while a recipient is out of the office....
8897428 Managing recordings of communications sessions  
A device for recording the content of live communications sessions allocates each session with a unique identifier which is also communicated to a server, exchange, switch or endpoint having...
8897427 Method and apparatus for enabling a calling party to leave a voice message for a called party  
A method for execution by a network entity to allow a calling party to leave a message for a called party, the calling party using a communication device to call the called party, the network...
8891749 System and method for providing emergency wireline telephone services to residences  
A system and method for providing wireline telephone services may include providing wireline telephone services to a residence to enable a user to place telephone calls. In response to receiving...
8886663 Multi-party conversation analyzer and logger  
The multi-party conversation analyzer of the present invention allows users to search a database of recorded phone calls to find calls which fit user-defined criteria for “suspicious calls”. Such...