|
Match
|
Document |
Document Title |
|
|
7023970 |
Arrangement in a local computer for sending voice messages to a unified communications system
A user computer, for example a personal computer (PC), includes a recorder configured for generating an audio file having an identifier enabling a unified messaging system to identify the audio...
|
|
|
7023974 |
Compression of electronic communications
A computer system includes a detection processing module for determining whether a remote system associated with the destination of an electronic communication is capable of decompressing a...
|
|
|
7023978 |
Telephone voice messaging system and method using off-hook immediate trigger
A system and method is described for entering a voice messaging system when a telephone set goes off-hook. If no voice message is waiting, a dial tone is provided to the telephone set. If a message...
|
|
|
7020251 |
System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with real-time drilling via telephone
A method and system for accomplishing real-time drilling in conjunction with interactive, real-time, voice transmission of information to a user is disclosed. A voice-based communication between a...
|
|
|
7020262 |
Web based personal directory
A personal directory system 10 has a translation server 40 for verifying the identity of a subscriber and recognizing the name of one or more subscribers that are stored on a personal directory...
|
|
|
7016480 |
System and method for granting permission to receive interactive voice broadcast of a voice service
A system and method granting permission to transmit interactive voice broadcasts of a voice service over a voice network, including information derived from on-line analytical processing (OLAP)...
|
|
|
7016348 |
Method and system for direct access to web content via a telephone
The present invention provides a method and system for providing web audio content directly from audio processors to a telephone without requiring storage of the audio on a media server. In one...
|
|
|
7016481 |
Remote internet telephony device
A device and process to allow remote receipt and placement of Internet Telephony connections (calls) using emulation of traditional POTS telephone service through a combination of software and a...
|
|
|
7012708 |
Internet facsimile apparatus and internet facsimile communication method
An IFAX on a transmitting end gains access to an ISP on the transmitting end by dialup. The IFAX on the transmitting end transmits mail transmission notice to an IFAX on a receiving end via a PSTN...
|
|
|
7012996 |
System and method for operating a highly distributed interactive voice response system
A system and method of directing calls is disclosed for a telephone network having remote locations. The remote locations receive incoming calls and attempt to route the calls using a basic call...
|
|
|
7009961 |
Interconnecting voice-over-packet and analog telephony at a desktop
PSTN and voice over packet telephony are integrated at a customer premises, thereby reducing the plurality of redundant user I/O devices on the desktop, simplifying management of multiple telephony...
|
|
|
7010101 |
Method and system for termination blocking of message delivery service
A method ( 20 ) and system ( 50 ) is provided that permits a telephone caller to leave a message for a called party that does not have a conventional answering service, such as voice mail, an...
|
|
|
7009990 |
Methods and systems for a telephone e-mail interface
Disclosed is a method of and apparatus for converting address and message input, obtained from a telephone type terminal, at a service provider, to a format whereby the service provider may attach...
|
|
|
7006607 |
Method and apparatus for recording and automated playback of personal agent greetings in a communication-center environment
A system for presenting a recorded message on behalf of an agent receiving a call at an agent station in a call center, the agent station having a telephony interface for receiving calls and a...
|
|
|
7006487 |
Voice frame network gatekeeper-to-intelligent peripheral interface method and apparatus
Telecommunications apparatus between a voice frame network gatekeeper and intelligent peripheral such as an interactive voice response unit (IVR) is described. The apparatus includes a voice frame...
|
|
|
7002919 |
Method and system for guaranteeing quality of service for voice-over-IP services
A method and system are disclosed for providing voice communication over a packetized network in which quality of service is guaranteed for voice communications. The method involves identifying...
|
|
|
6999563 |
Enhanced directory assistance automation
The present invention enhances directory assistance automation by searching traditional directory assistance databases with independent listing and locality queries. Initially, a caller's speech...
|
|
|
6999565 |
Multi-mode message routing and management
Transmission of messages composed on one or more input devices to a single or multiple recipients by means of one or plural communication modes is facilitated. Such communication modes may include...
|
|
|
6999448 |
Internet protocol standards-based multi-media messaging
A method and apparatus for interfacing a communications server for use with a circuit based telephony system with an Internet protocol telephony system are provided. The present invention enables...
|
|
|
6996094 |
System and method for packet network media redirection
A system and method for a packet VRU which directly utilize packet network protocols, such as those of the H.323 standard, to provide enhanced services via a packet network. The packet VRU...
|
|
|
6996532 |
Method and apparatus for accessing a content site with a sound sequence
A browser with a sound input receives a sound sequence that can be used to access a content site. The sound sequence encodes characters according to a predetermined scheme. These characters are...
|
|
|
6996072 |
Method and apparatus for exchange of information in a communication network
A technique for connecting a dialed B-party number to a data object is described. The connecting of a B-party number to a specific data object, hereafter referred to as phonepage, will allow an...
|
|
|
6993325 |
Method for facilitating electronic communications
A communication method allows members of an affinity group to obtain up-to-date information concerning the status of other members of the affinity group. Each member of the affinity group is...
|
|
|
6993120 |
System and method for copying and transmitting telephony conversations
A system and method for copying and transmitting telephony recordings during a conference call. A user can forward a portion of the recording to a third party during the conference call. A user...
|
|
|
6987841 |
Method for providing a phone conversation recording service
The present invention is a method and system for recording a communication over a public network upon the request of a communicating party. The request is received for the recording service from a...
|
|
|
6987781 |
Methods and systems for routing signaling messages in a communications network using circuit identification code (CIC) information
A routing node for receiving, processing, and subsequently transmitting Signaling System 7 (SS 7 ) signaling messages destined for a Media Gateway Controller (MGC) type network element is...
|
|
|
6987840 |
Integrated message management method and system
An integrated message management system that allows a subscriber to retrieve voice mail messages using a voice mail or email server, and that also updates the status of messages on both servers...
|
|
|
6985564 |
Multimedia data transmission system
A distributed multimedia data system is provided connected to a wide area network, the confidentiality and security of which are not controlled from end to end. The system has at least one customer...
|
|
|
6973167 |
Electronic document answering machine
An Electronic Document Answering Machine is adapted to connect to remote information sources and to download digital documents including e-mail and WEB pages, and to store the documents for later...
|
|
|
6970535 |
Wireless messaging system to multiple recipients
A two way wireless hand held PDA device that allows remote mobile creation of messages and sending of those messages to recipients via different delivery modes. The recipients can be formed into...
|
|
|
6970546 |
Intelligent remote caller ID
An intelligent remote caller identification system is provided that typically includes a central office, a service control point, and an internet call routing system. The central office typically...
|
|
|
6968052 |
Method and apparatus for creating a presence monitoring contact list with dynamic membership
Method and apparatus to generate a dynamic contact list of contact and presence information about contact events in a communication system when a calling entity unsuccessfully attempts to...
|
|
|
6968368 |
Streaming announcements to agents of an ACD
A method and apparatus are provided for obtaining audio information through the Internet by agents of an automatic call distributor situated at a plurality of remotely located terminals. The method...
|
|
|
6965666 |
System and method for sending e-mails from a customer entity in a telecommunications network
A system and method for sending an e-mail message from a subscriber entity in a telecommunications network are described. One exemplary method includes receiving a call request from a first...
|
|
|
6963633 |
Voice dialing using text names
Methods and apparatus for implementing communication services such as voice dialing services are described. In one Centrex based voice dialing embodiment, voice dialing service subscribers are...
|
|
|
6961409 |
Telecommunication terminal equipment responding with electronic mail containing schedule and response method using electronic mail containing schedule
If there is an incoming voice call to a telecommunication terminal equipment, a response cannot be instantly made to the call and a caller's telephone number and an electronic mail address...
|
|
|
6961333 |
Call waiting feature for a telephone line connected to the internet
Conventional Internet access service and new computer programs are added to a conventional telephone central office. This system is able to alert a subscriber whose telephone line is connected to...
|
|
|
6959072 |
Apparatus and method for recording/reproducing voice message in exchange system having internet gateway
An apparatus and method for recording/reproducing voice messages using an internet gateway without separately procuring a VMS (Voice Mailing System). Upon receiving the voice message from a...
|
|
|
6954455 |
Technique for providing intelligent features for calls in a communications network independent of network architecture
Subscriber calls in a communications network ( 10 ) are handled in accordance with the subscriber's routing plan for either originating and/or terminating calls irrespective of the manner in which...
|
|
|
6954781 |
Messaging system for directing a server to convert voice message into text and appending a converted text message to another converted text message
A messaging system support service advantageously allows various types of messaging systems to send intelligent notification alerts to message recipient(s). The Short Message System (SMS) can be...
|
|
|
6954518 |
Voice over IP voice mail system configured for placing an outgoing call and returning subscriber to mailbox after call completion
An IP telephony gateway and a voice mail resource enable a voice mail subscriber to place an outgoing call to a destination party from a voice mail session according to the voice over IP (H.323)...
|
|
|
6947969 |
System and method for accessing voice messaging system data
A second computer accesses voice messaging system data residing on a first computer. The second computer receives a log record range selection from a user interface, creates a log record selection...
|
|
|
6947528 |
Arrangement for local recording of a voice message for delivery to destination messaging system via an IP network
A recording device at a calling party premises is configured for recording a message for a messaging subscriber by the calling party, and sending the recorded message, via a data network, to a...
|
|
|
6944272 |
Method and system for administering multiple messages over a public switched telephone network
A unified messaging system is configured to store and retrieve email, facsimile, pager, and voicemail messages. A telephone operated by a person is operatively coupled over a public switched...
|
|
|
6940952 |
System and method for efficient provision of a voicemail message indicator signal over a computer data network
A system and method for providing an indication of a telephone voicemail message over a computer network is provided. A table of updated voicemail subscriber message information is generated that...
|
|
|
6940954 |
Arrangement for retrieving recorded audio announcements from a messaging system for identification of a calling party
An IP-based subscriber endpoint, for example a VoIP telephony device or an IP telephony user agent, is configured for retrieving recorded audio caller information in response to receiving an...
|
|
|
6937986 |
Automatic dynamic speech recognition vocabulary based on external sources of information
An interactive voice response system is able to respond to questions from users on general topics by including words related to those topics in the grammar of a speech recognition system. Words...
|
|
|
6937575 |
Method of providing intra-company two way voice communications over a data network
A method of providing an intra-company voice communication service has the general steps of providing a company with a plurality of remote geographic facilities linked by a data network,...
|
|
|
6937702 |
Method, apparatus, and computer readable media for minimizing the risk of fraudulent access to call center resources
Method, apparatus, and computer-readable media for minimizing the risk of fraudulent access to call center resources. The invention described herein provides a method of minimizing fraudulent...
|
|
|
6937699 |
System and method for advertising using data network telephone connections
A system and method for providing advertising and advertising services using a telephone system. A data network telephony system includes a commercial message server that communicates with a...
|