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6636590 |
Apparatus and method for specifying and obtaining services through voice commands
The present invention overcomes the problems in the existing art described above by providing a method and apparatus for specifying and obtaining services through voice commands, via a voice...
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6636733 |
Wireless messaging method
A messaging system for selectively performing an action on information, for remote retrieval of messages, for performing action on information at different times, for selective paging, for...
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6631133 |
Broadband telecommunications system
The invention is a system for providing virtual connections through an ATM interworking multiplexer on a call-by-call basis. A signaling processor receives signaling for a call and selects the...
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6631180 |
System and method for transferring a message responding to an answer phone through a packet network
A telephone 24 1 transmits an answer-phone-startup request to a portable telephone position storing unit 25 . Then the portable telephone position storing unit 25 turns on an...
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6628760 |
Method and apparatus for selecting an internet/PSTN changeover server for a packet based phone call
A method and apparatus for establishing a voice call to a PSTN extension on behalf of a networked client computer, and routing the voice call off of the network, is provided. In a first embodiment,...
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6625258 |
System and method for providing unified communication services support
A virtual assistant system (VAS) ( 102 ) supports call services ( 104 ), message services ( 106 ) and profile services ( 108 ) and interfaces to both a telephone network ( 114 ) and to a data...
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6625259 |
Packet telephony gateway for hearing impaired relay services
A method and apparatus are provided for relaying text between a hearing impaired person and a third party through the public switched telephone network. The method includes the steps of converting...
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6621892 |
System and method for converting electronic mail text to audio for telephonic delivery
A system and method are provided for converting a textual portion of an electronic mail message into audio and delivering the audio through a telephone call to a recipient. An electronic mail...
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6621899 |
Method and system for establishing voice communications using a computer network
A method and system ( 100 ) establishes voice communications between a computer operator ( 102 ) and an agent ( 104 ) of a business over a computer network, such as the Internet ( 108 ). Using an...
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6614780 |
Internet calling apparatus and method
An Internet call connection method comprises the steps of (a) an Internet Telephony Server (ITS) receiving a dialed special services number of an originated call; (b) mapping the dialed special...
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6614783 |
Multimedia telecommunication automatic call distribution system using internet/PSTN call routing
A multimedia telecommunication automatic call distribution center which allows access to the call center via a plurality of access means, including telephone and data networks to provide...
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6606374 |
System and method for recording and playing audio descriptions
A system for recording an audio description of an item that may be offered for sale over the Internet makes use of an Interactive Voice Response (IVR) system. A user wishing to make an audio...
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6603844 |
Advertised ring back in a telecommunication switching system
Transmitting by a public service provider an audio message to the calling party instead normal ring back tones when a call is placed by a calling party to a called party. This audio message is an...
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6603774 |
Signaling and handling method for proxy transcoding of encoded voice packets in packet telephony applications
Voice packets are redirected in packet telephony applications to a codec proxy system that makes voice endpoints involved in an end-to-end call appear to be using the voice codec required of it by...
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6603837 |
Method and system to provide a global integrated messaging services distributed network with personalized international roaming
Systems and methods of cooperating with a telephone exchange to provide a user with centralized access to messages are presented. In accordance with the method, telephone numbers of users are...
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6600750 |
Email to fax processing when no secondary storage is available
An email communication system employed in a packet switching network environment for transmission of an email message including at least one fax message for use by fax recipient(s), through the...
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6594269 |
Interactive information transaction processing system on IP telephony platform
A system and method to enable a wide user community to be universally networked in voice communication. Server/IVR 100 receives voice communications from users employing a variety of device...
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6594257 |
Network-based method and apparatus for initiating and completing a telephone call via the internet
A network-based method for initiating and completing a voice telephony call via the Internet comprises the steps of receiving call completion data at a voice/data network gateway of the public...
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6580786 |
Message store architecture
A unified, intelligent message store is scalable and is optimized to provide both streaming and non-streaming data, as required, to telephony and web-based applications. A message application...
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6581035 |
System and method for voice-enabled transactions
A server for processing voice-enabled transactions from a communication device including a communications interface in communication with the communications device for receiving a voice transaction...
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6580787 |
Integration of voice mail, email, fax and personal calendar systems to automatically update messages
Voice mail, email, fax and personal calendar systems are integrated allowing for the automatic updating of voice mail and email responses to received telephone calls and emails indicating that the...
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6577637 |
Method, switching means and telecommunication systems for performing data communications between subscriber stations
A switching means (BSC/MSC/VLR) of a mobile radio communication network (PLMN) contains a subscriber type determining means (SSTDM) which determines on the basis of call set-up messages whether in...
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6577712 |
Distributed voice mail system
A distributed voice mail system in a network includes a server in a control layer of the network and one or more media gateways in a connectivity layer of the network, wherein the server controls...
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6577713 |
Method of creating a telephone data capturing system
A customer survey design system that allows survey organizations to easily design and modify the survey, and to do so in a shorter period of time. In particular, there is a telephone survey...
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6567398 |
Distributed call system
Telephone service is supplied using a distributed architecture that employs a collection of resources each of which exposes a hierarchical namespace. The architecture includes two fundamental...
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6563913 |
Selective sending of portions of electronic content
A user of a handheld communication device selects in a foreground process portions of an electronic document. In a background process a new document is prepared that comprises the selected...
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6563912 |
System and method for providing integrated messaging
A voice server and method for providing integrated voice mail and email messaging for use with an email server and an email client. The voice server includes a telephone interface means for...
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6563914 |
Personal web-based teleconferencing method and system
A method and system which utilize a graphical user interface to identify potential participants in a teleconference, specify a user-controlled dial-up/hang-up order, and monitor the status of...
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6560328 |
Voice extensions in a call-in center employing virtual restructuring for computer telephony integrated functionality
An agent station for a call-in center has a telephone for an agent's use connected by a communication link with a computer workstation adapted for providing voice extensions, including one or more...
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6560318 |
Arrangement for managing notification preferences for notification delivery messages in an IP-based notification architecture
A notification architecture utilizes multiple processes configured for managing notification operations based on reception of SMTP-based messages within IMAP based message stores. The notification...
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6556564 |
Scheduled internet protocol telephone instrument system
A LAN telephone which makes voice telephone calls over a local area network (LAN) data network. Acoustic voice sounds are digitally encoded and transmitted as data, over the LAN. The disclosed...
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6549612 |
Unified communication services via e-mail
A method and system for providing unified messages services to a subscriber. The subscriber utilizes an active interface embedded in an e-mail notification to control delivery of a non-literal,...
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6546003 |
Telecommunications system
A public switched telephone network utilizing program controlled switching systems controlled by common channel interoffice signaling (CCIS) and preferably an advanced intelligent network (AIN)...
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6546086 |
Process for placing and reading an advertisement
The invention concerns a process and a system for placing and reading an advertisement. In order to place and read advertisements without undue delay and to reach the largest possible group of...
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6529501 |
Method and apparatus for internet telephony
A telephony method and apparatus for communicating over a network. The apparatus has a device for receiving a signal representing a telephone number from a digital network. In addition, the...
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6529500 |
Unified messaging notification
Method and apparatus for unified messaging is described. More particularly, a visual or audible indication is provided to a served party that one or more messages are waiting on a network based...
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6529586 |
System and method for gathering, personalized rendering, and secure telephonic transmission of audio data
An audio information delivery system collects electronic data via Internet or other conveyance, and responsive to customer inquiries, selectively retrieves data from local stores in areas of...
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6526043 |
Method and apparatus for charging for an outgoing voice call performed during an internet session
A method and an apparatus solve the problem of how to be able to charge for an outgoing voice call placed by a subscriber who is simultaneously performing an internet session. The problem is solved...
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6526042 |
System for initiating a call utilizing java-embedded email
A system for permitting a first party to initiate a call from a second party to the first party, comprising a network for providing communication between the first party and the second party; web...
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6522724 |
Apparatus and method that allow telephone callers to leave longer messages
A messaging system allows a message recipient to assign different message lengths to different messages. In one embodiment, the recipient sets the length of time per message. In another embodiment,...
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6519232 |
Method for implementing services of an intelligent network using a data network
A method for implementing an intelligent service includes the step of offering the intelligent service with an intelligent network of a telephone system. Messages are exchanged interactively...
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6512762 |
System and method for communicating telecommunication information between customer premises equipment and network equipment
An apparatus for communicating telecommunication information between customer premises equipment and network equipment includes a subscriber line interface, a processing module, and a bypass...
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6512764 |
Method and apparatus for providing voice signals to and from a telecommunications switch
A voice gateway ( 64 ) includes an input port ( 70 ) that receives a voice signal from an unbundled analog line ( 62 ) coupled to a Class 5 switch ( 52 ). The voice signal is converted to a...
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6510209 |
Telephone enabling remote programming of a video recording device
A user can program the user's VCR when away from home by calling the user's home telephone number and remotely interacting with the user's telephone which is adapted for programming the VCR in...
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6510417 |
System and method for voice access to internet-based information
A method of providing voice access to Internet-based information and services includes receiving a signal indicating a communication connection request in which the communication connection request...
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6504914 |
Method for dialog control of voice-operated information and call information services incorporating computer-supported telephony
A method provides customer with simple and flexible dialog control and faster access to the desired information. In response to a customer call, a control program for dialog control created with...
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6504913 |
Call handling mechanism
A call handling mechanism provides a resource manager for controlling the allocation of functional modules to process a received call. Each of the functional modules can be implemented as a...
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6501750 |
Method and device for device-to-device enablement of camp-on capability
A notification method for providing camp-on capability includes utilizing device-to-device signal exchanges via a data network. As a result, the camp-on capability may be enabled at a called...
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6501832 |
Voice code registration system and method for registering voice codes for voice pages in a voice network access provider system
A system and method for registering voice codes (“VCodes”) associated with stored content corresponding to the VCodes, wherein the VCode may be used to access the stored content via telephone...
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6501834 |
Message sender status monitor
A message sender status monitor is used to determine the communication status of the sender of an electronic message. In the case of email, upon the recipient opening an email, a query is launched...
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