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9036621 System for deploying voice over internet protocol services  
A system for deploying Voice over Internet Protocol (VoIP) services is provided. A system that incorporates teachings of the present disclosure may include, for example, a Call Session Control...
9036795 System and method for generating and facilitating comment on audio content  
A computer-implemented system and method for generating audio content using a telephony system. The method includes receiving a telephone call initiation request through a computer implemented...
9036792 Method for confirming end point location of 911 calls  
Certain exemplary embodiments comprise a method comprising receiving, from a user-operated telecommunications device, a user-initiated communication to a non-911 communications address. The method...
9035991 Collaboration system and method  
A network apparatus in a collaboration system with a plurality of participants, the apparatus comprising: a processing structure; and a memory including computer program code, wherein the memory...
9036798 Methods and systems for selecting a buddy from a buddy list and for placing call to a buddy  
There is described a provides a method for selecting a buddy with which a user wants to connect. The buddy having a buddy identification being listed in a pre-identified group of...
9031214 System and method of use for indexing automated phone systems  
A telephone subnet crawler is used to access automated telephone response systems and index the information, contents and structure contained therein. A database of the information, contents and...
9025736 Audio archive generation and presentation  
A method, information processing system, and computer program storage product for automatically generating auditory archives in a customer service environment are disclosed. A communication link...
9025438 System and method for communication failover  
A system and method for communication failover is disclosed. The disclosed embodiments allow voice communications (both inbound and outbound) that are normally carried by VoIP to be automatically...
9020108 Methods and systems for confirming message delivery  
Methods and systems for processing messages and providing notifications regarding the same are described. An optional embodiment includes a telecommunications interface, a data network interface,...
9014346 Methods and systems for touch-free call handling  
A method, apparatus and computer-readable medium for handling incoming calls destined for a called party. The method comprises detecting arrival of an incoming call destined for the called party...
9014349 Media instant messaging for mobile device  
In an instant messaging system, message latency is reduced by initiating traffic channel set-up at a receiving device concurrently while a sending device is generating the instant message. When a...
9001980 Data communication  
Measures for the communication of data with respect to at least two different user devices in a data communications network. Establishing a communications session for the communication of data to...
9003498 Method and apparatus for routing application programming interface (API) calls  
A method and apparatus for routing Application Programming Interface (API) calls from a partner entity to a telephony service provider (TSP) network are provided herein. In some embodiments, a...
9003300 Voice response unit proxy utilizing dynamic web interaction  
A system, method and program product for providing a voice response unit (VRU) proxy. A system is provided that includes: a graphical user interface (GUI) for dynamically displaying information...
9001979 Apparatus and method for anonymously presenting targeted advertisements and desirable media content in association with a virtual currency  
An electronic advertising system anonymously directs the attention of a user to content provided by an advertiser, in exchange for subsequently permitting the same user to access otherwise...
8995433 System and method for instant VoIP messaging  
Methods, systems and programs for instant voice messaging over a packet-switched network are provided. A method for instant voice messaging may comprise receiving an instant voice message having...
8989362 Method, system, and apparatus for overriding a ring back signal  
Overriding a ring back signal involves receiving a ring back signal at a communications apparatus from a communication network in response to a user-initiated connection request. The ring back...
8989357 Method and inference engine for processing telephone communication data  
A method and an inference engine for processing telephone communication data of telephone parties of a telephone network are provided to allow better services and better allocation of resources in...
8989356 Notifying network contacts of inquiries  
A method, computer-readable medium, and user interface for displaying an inquiry indication related to an inquiring user's inquiry are described. An inquiring user prepares and submits an inquiry...
8983835 Electronic device and server for processing voice message  
An electronic device includes a voice processing unit, a wireless communication unit, and a combining unit. The voice processing unit receives speech signals. The wireless communication unit sends...
8976952 Intelligent presence management in a communication routing system  
Systems and methods for intelligent presence management in a communication routing system are provided. In exemplary embodiments, an inbound communication may be received for a user. The user's...
8953756 Checking for permission to record VoIP messages  
Methods and arrangements to check for permission to record Voice over Internet Protocol (VoIP) messages and to respond to requests for permission are contemplated. Embodiments include...
8948354 Telecommunication and multimedia management method and apparatus  
A telecommunication and multimedia management apparatus and method that supports voice and other media communications and that enables users to: (i) participate in multiple conversation modes,...
8948165 IP telephony on a home network device  
In one embodiment, a method for providing voice communications in a packet switched network protocol through a home network is provided, the method comprising: receiving, at a first home network...
8934619 Providing called number characteristics to click-to-dial customers  
A system and method to provide content and call attributes for a destination phone number using a click-to-dial connection includes accepting a query, retrieving links to a document, and searching...
8923281 Methods and apparatus to perform call screening in a voice over internet protocol (VoIP) network  
Methods and apparatus to perform call screening in a voice over Internet protocol (VoIP) network are disclosed. Disclosed example methods include receiving a call screening termination message at...
8917832 Automatic call flow system and related methods  
Systems and methods are provided for obtaining statistics from the use of a voice application. More particularly, the invention may comprise an interception engine that is configured to receive a...
8917855 Systems, methods, devices and arrangements for unified messaging  
A system or device can be configured with a first interface that is configured and arranged to provide content to a remote web-browser. This first interface can be provided by a computer server...
8918526 Application service invocation based on filter criteria  
An Internet Protocol Multimedia Subsystem (IMS) device includes a memory configured to store a subscriber profile, where the subscriber profile includes at least one criterion relating to an event...
8913734 Telecommunications addressing system and method  
A telecommunications addressing system/method allowing selection of a telephone instrument device (TID) using arbitrary identifiers is disclosed. The system/method allows a source TID (STD) to...
8913727 Presence transmission method, video display device, and video display system  
According to one embodiment, a presence transmission method includes: controlling communication of a call via a network; transmitting, via the network, presence indicating a current status; and...
8909533 Method and apparatus for performing and controlling speech recognition and enrollment  
A method and an apparatus for performing and controlling speech recognition and enrolment are provided. The method for performing speech recognition and enrolment includes: receiving a Speech...
8903054 Methods and apparatus to provide a telephone system configuration interface  
Methods and apparatus for a telephone customer to configure telephone service for multiple users at a single location associated with the customer. The location has at least two telephones, at...
8897426 User interface architecture and protocol for rich client controlled voicemail  
Systems and methods that control a voice mail experience from a client side of a voice mail server system and enhance features thereof. A dynamic voice mail user interface can change based on what...
8897423 Calling party's language selection based on called party's phone number  
In one embodiment, a method includes identifying a geographic location of a called party based on a phone number of the called party, entered by a calling party, and prompting the calling party...
8897425 Methods, systems, and products for accessing call logs  
Methods, systems, and products provide remote access to call logs upon request. An incoming call is processed and an address is retrieved that is associated with a called number. An electronic...
8890927 Visual telephony apparatus, system and method  
A visual telephony apparatus, system and method are provided. In one embodiment, the visual telephony method includes a method implemented using a processor, the method including the steps of:...
8891742 IP handset-based voice mail notification  
A system and method that notifies the receipt of a voicemail message at an IP telephone using one or more of instant messaging and short message service. A preferred embodiment of the invention...
8891741 Call control element constructing a session initiation protocol (SIP) message including provisions for incorporating address related information of public switched telephone network (PSTN) based devices  
A Session Initiation Protocol (SIP) message adapted for use by a multi-media services provider system to form a multi-media communication path between at least a calling communication device...
8885799 Providing of presence information to a telephony services system  
In support of an interactive telephony services system, a presence gateway provides presence information regarding availability of a called party to communicate using an instant communications client.
8886663 Multi-party conversation analyzer and logger  
The multi-party conversation analyzer of the present invention allows users to search a database of recorded phone calls to find calls which fit user-defined criteria for “suspicious calls”. Such...
8885800 Home gateway terminal system  
A method of accessing a dedicated phone or Internet service at a remote location includes providing a system having a terminal, a phone, and a USB stick that is adapted to be used with a data-only...
8873405 Automated session initiation protocol (SIP) device  
A device includes a Session Initiation Protocol (SIP) phone, an audio interface for receiving or transmitting audio information with the SIP phone to test a SIP-based network, and a controller for...
8861696 Telephone to computational device association  
The present invention allows for dynamic association of a computational device, such as a personal computer or personal digital assistant, with a telephone terminal. A computer-telephone adaptor...
8855710 Apparatus and method for a web programmable telephone  
A web programmable telephone and a method for operating a web programmable telephone are disclosed. In one embodiment of the present invention, a voice module of a wireless household telephone is...
8848881 Method and apparatus for telephonically accessing and navigating the internet  
A method for accessing and browsing the interne through the use of a telephone and the associated DTMF signals is disclosed. The preferred embodiment provides a system that converts the...
8849696 Monetizing service calls through advertising  
A platform service that is used by an application may be linked to an advertising service. A cost of using the platform service may be reduced based on the linking.
8843121 Serving data/applications from a wireless mobile phone  
Various methods and apparatuses associated with the serving of data from a wireless mobile phone, including a wireless mobile phone, are described herein.
8842819 Systems and methods for routing cross-channel calls  
Activities performed by a client at a site of an organization are monitored and stored in an activity database. A call is thereafter received from the client at a telephone system of the...
8843119 Method and apparatus for call handling  
There is provided a system and method of call handling comprising a first communications device having an acceptor of call purpose from a first party for a call, a communications channel including...