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7382770 |
Multi-modal content and automatic speech recognition in wireless telecommunication systems
A communication architecture for delivery of grammar and speech related information such as text-to-speech (TTS) data to a speech recognition server operating with a wireless telecommunication...
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7379537 |
Method and system for automating the creation of customer-centric interfaces
A method and system for automating the creation of customer-centric interfaces includes a customer-centric interface system automatically creating a customer-centric interface, a collection engine,...
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7346152 |
Intelligently providing dialup access numbers using an automated voice response system
A method for an automated voice response system to present access numbers to dial-up Internet users. The automated voice response system can perform the step of establishing a telephony...
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7327723 |
Computer, internet and telecommunications based network
A method and apparatus for a computer and telecommunication network which can receive, send and manage information from or to a subscriber of the network, based on the subscriber's configuration....
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7310412 |
Personalized recorded message via message delivery system
Message delivery system primarily for answering machines which provides a realistic sounding recorded message containing an individualized personal greeting which can be delivered onto one or more...
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7305342 |
Text-to-speech synthesis system and associated method of associating content information
A setting window that is displayed when a mail tab is selected includes check boxes for selecting items to read when an electronic mail is read, and a check box and a drop-down list box for setting...
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7296066 |
Mobile communication system for a network
A server or software program implemented on a third-party server to facilitate incoming and outgoing calls in a mobile communication system is provided. Users can access information in a corporate...
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7289609 |
Method and device for broadcasting messages
A method is provide for using a communication device which comprises a plurality of ports adapted to receive a plurality of communication sessions. The method comprises the steps of identifying...
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7280641 |
Communication terminal apparatus and transfer method therefor
Messages from a remote telephone set are automatically recorded as automatically recorded data by an answering function. An e-mail transmission/reception unit stores e-mail received from an e-mail...
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7269252 |
Method and apparatus for improving nuisance signals in audio/video conference
A system to allow a conferee defined as a nuisance source to respond to an automatic nuisance decision of a Multipoint Control Unit is disclosed. For example, a conferee placing a conference on...
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7266181 |
System and method for the creation and automatic deployment of personalized dynamic and interactive voice services with integrated inbound and outbound voice services
This invention relates to a system and method for providing inbound and outbound voice services. The invention may be used in conjunction with a system for the creation and automatic deployment of...
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7245706 |
Voice response system
With interactive voice response services, it can be frustrating for a user to become stuck in a dialogue where the same question is asked repetitively. Here the wording of questions used by the...
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7243067 |
Method and apparatus for wireless transmission of messages between a vehicle-internal communication system and a vehicle-external central computer
In a method and apparatus for wireless transmission of messages between a vehicle-internal communication system and a vehicle-external central computer, the vehicle-internal communication system...
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7231021 |
Distributed customizable voicemail system
A Voice Extensible Markup Language (VXML) based voicemail system that has a distributed architecture is disclosed. The VXML voicemail system includes a media server and an application server. The...
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7224775 |
System and method for providing prioritized access to a messaging system
A method and system for providing prioritized access to a messaging system includes receiving at an access controller for a messaging system a request for connection by a user to the messaging...
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7221742 |
Voicemail box with caller-specific storage folders
A method and system are provided for creating and utilizing caller-specific memory locations or folders within a single voicemail box of a telecommunications network-based voicemail system. A...
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7203296 |
Method, system, and article for placing a telephone call to a previously-called party
Upon receiving a service code from a calling party, a list of parties previously called by the calling party is retrieved. An audio message is generated based on the list, and communicated to the...
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7203286 |
Method and apparatus for combining ambient sound effects to voice messages
A voice-mail platform in which a voice message can be combined with a sound sample such that the combined message contains background noise to enhance the persuasiveness of the message. The voice...
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7197121 |
Audio chunking
A voice mail system that allows for the delivery of voice messages by chunks, thereby optimizing the delivery of the information. When a subscriber attempts to listen to his or her voice mail...
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7194071 |
Enhanced media gateway control protocol
The exemplary embodiments of the present invention provide ECTF S.100-like functionality for H.248/Megaco-controlled media gateways and/or media servers by defining extensions to several of the...
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7190770 |
Method and system for acquiring information with voice input
A user-requested command with both visual and hearing information is indicated. Additionally, with a user friendly method, the user understands what content to input. The user-requested command is...
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7184521 |
Method and system for identifying a party answering a telephone call based on simultaneous activity
A method and system for identifying whether a communicating party is a person or an automated device is provided. The identification system determines whether a person or an automated device is...
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7180986 |
Enhanced voicemail system
An enhanced Voice extensible Markup Language (VXML) based voicemail system that has a distributed architecture and methods for implementing enhanced VXML based voicemail systems are disclosed. The...
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7180985 |
Interactive voice response (IVR) aggregation master service
A method of aggregating interactive voice response services from a plurality of interactive voice response systems can include, for at least one caller, storing service information for a plurality...
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7177406 |
Systems and methods for providing portable voicemail services
A system for providing voicemail services includes a network device that receives voicemail messages intended for subscribers. The subscribers may be associated with a number of different local...
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7177404 |
System for computer-based, calendar-controlled message creation and delivery
Methods and apparatus are described for creating, scheduling and delivering messages. A message having a first audio component is generated in response to input from a user. The input includes...
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7170976 |
System and method for communicating text teletype (TTY) information in a communication network
A method includes receiving signals comprising at least one of voice information and text teletype information. The method also includes determining whether at least some of the signals contain...
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7164760 |
Audible caller identification with nametag storage
The present invention provides a system and method for audible caller identification with nametag storage. A call signal is received, the call signal including an automatic number identification. A...
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7158509 |
Apparatus and method for providing a secondary messaging system for a ToL communication system
An external or secondary messaging system is coupled to a ToL system for providing a temporary storage cache where messages may be left when elements of ToL system cannot be reached do to outage...
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7142645 |
System and method for generating and distributing personalized media
Personalized media is generated by obtaining a master clip having predefined insert points, obtaining an insert clip, seamlessly merging the insert clip into the selected master clip to generate a...
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7140004 |
Method and apparatus for zero-footprint phone application development
A zero-footprint remotely hosted phone application development environment is described. The environment allows a developer to use a standard computer without any specialized software (in some...
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7139369 |
Interface and method of designing an interface
A method of designing an interface system that allows users to map the representation of their task directly to the interface. There are three major phases to the Customer-Centric Approach to...
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7136677 |
Portable terminal
A portable terminal reading text, such as predetermined information sent as an electronic mail message, and/or viewable by using a browser in a convenient or user-friendly manner for a...
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7130391 |
Automated method and system for interacting with telephone call trees
An automated method, system and computer instructions for users to visually navigate telephone call trees are disclosed. A caller can connect to an automated telephone answering service, and...
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7127400 |
Methods and systems for personal interactive voice response
A personal interactive voice response system with a web-based interface allowing the user to specify treatment of incoming calls based on voice or touchtone responses provided by the calling party....
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7123696 |
Method and apparatus for generating and distributing personalized media clips
The invention has many different applications and implementations. One or more embodiments of the invention, however, are directed to a software program and/or computer hardware configured to...
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7116765 |
Mapping an internet document to be accessed over a telephone system
Methods and systems for enabling a user to create a user-defined map of an Internet document to control how text and links of the Internet document are presented to the user. A user selects and...
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7103157 |
Audio quality when streaming audio to non-streaming telephony devices
A method of providing streaming audio to a non-streaming telephony audio interface can include receiving audio segments of a complete audio message and storing the audio segments in memory. A size...
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7103156 |
Telephony voice server
A voice server for hosting telephony services can include a stack interface configured to exchange telephony signaling information with a circuit-switched to packet-switched interface and a...
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7103155 |
Notification of the presence of messages deposited in a voicemail server
To relieve a user of a first fixed or mobile terminal from consulting messages deposited in a voicemail server, the voicemail server notifies the first terminal of the presence of a deposited...
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7103154 |
Automatic transmission of voice-to-text converted voice message
A voice messaging system includes an input device to accept a destination electronic messaging address, a voice-to-text converter to convert or transcribe a received voice message into a converted...
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7100000 |
System and methods for processing audio using multiple speech technologies
An audio splitting system for sharing speech data associated with the same utterance between multiple speech technologies (consumers). In one aspect, the system comprises one or more queues for...
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7095827 |
Broadcasting and conferencing in a distributed environment
An IVR operative for voice communication with a telephone network and a data network and including a VoiceXML interpreter The VoiceXML interpreter being operative to provide a streaming audio...
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7092501 |
Method and apparatus for providing prepaid local telephone services
A system and method for providing prepaid dialtone services. The system includes a prepaid dialtone service center having an applications server that maintains a prepaid dialtone subscriber...
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7079632 |
Voice mail profiles for dynamic voice mail response
A voice mail system includes a call processing unit to receive incoming calls and access requests, a data storage unit to store digital representations of audio messages on a storage medium, and an...
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7079629 |
Method and apparatus for selective post-call audio logo/message
A system relays a call from a calling party to a called party and, upon termination of the call by the calling party, a post-call announcement is played to the called party. Attributes of either...
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7068761 |
Method and system for canceling unwanted telephone calls
The present method and system enable a called party to cancel an unwanted call and send a message to the calling party. The method and system are activated in response to a plurality of inputs...
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7065343 |
Method and system for synchronization of network-based voicemail and multimedia mail
A method of synchronizing multimedia telecommunications network-based voicemail and multimedia mail messages with a wireless communications device and an external message recording device. The...
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7054417 |
Advanced call screening appliance
According to the invention, a network interface device for processing a telephone call is disclosed. The network interface device includes a first and second communication interfaces, a telephone...
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7035383 |
Apparatus and method for channel-transparent multimedia broadcast messaging
An apparatus and method are provided for addressing and broadcasting a message to recipients having both telephone network-based receiving devices and data network-based receiving devices. The...
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