Matches 151 - 200 out of 442 < 1 2 3 4 5 6 7 8 9 >


Match Document Document Title
8139725 Associated information in structured voice interaction systems  
A structured voice interaction system includes logic to communicate one or more voice prompts to a caller via a voice channel, and to communicate navigation information for the structured voice...
8130919 Message delivery using a voice mail system  
Voicemail systems and methods can provide a user with means for receiving categorized messages from parties. The categories can be independent of the intended recipients of the messages, such that...
8121263 Method and system for integrating voicemail and electronic messaging  
When an electronic message with a voicemail attachment is received, an audio player object and a reply by chat object are displayed simultaneously along with the electronic message. A reply to the...
8116445 System and method for monitoring an interaction between a caller and an automated voice response system  
An apparatus and method for monitoring an interaction between a caller and an automated voice response (AVR) system is provided. An audio communication from a caller is processed by executing an...
8116438 System for providing telephonic voice response information related to items marked on physical documents  
A system to telephonically access information related with items printed on a physical document. Items marked on the physical document or on any other physical surface is touched with a finger....
8111813 Unified greeting service for telecommunications events  
A technique is disclosed that enables a telecommunications user to initially enter a greeting message in a single media format such as either voice or text. Subsequently, this greeting message is...
8094788 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services with customized message depending on recipient  
A system and method for the creation and delivery of automated, personal information service gathers news, weather, financial and other data for transmission by telephone or other media. The...
8090083 Unified messaging architecture  
A system and/or methodology that unifies a telephonic communication component and/or system with a data (e.g., messaging) server component and/or system. The system can facilitate telephonically...
8090082 System, method and computer program product for extracting user profiles and habits based on speech recognition and calling history for telephone system advertising  
A system, method and computer program product for providing targeted messages to a person using telephony services by generating user profile information from telephony data and using the user...
8073121 Caller ID messaging  
Methods, systems, and apparatuses for caller identification messaging are disclosed. According to one embodiment, a calling party uses a Caller ID Messaging Device that supplants the incoming...
8073113 Marking voice messages as heard  
In response to receiving a voice message, a telephony service creates an e-mail message directed to the intended recipient of the voice message. The e-mail message includes the voice message as an...
8068588 Unified rules for voice and messaging  
The claimed subject matter provides a system and/or a method that facilitates managing an incoming data communication in connection with unified communications. A unified communications component...
8068589 Interface for a multi-messaging system  
Systems and methods of managing announcement messages provide for receiving a first announcement message, where the first announcement message is compatible with a first platform protocol of a...
8064573 Computer generated prompting  
A method and apparatus for generating appropriate confirmatory prompts in a speech-enabled, interactive computer system. The method can be incorporated in an interactive voice response system that...
8060364 Apparatus and method for event-driven content analysis  
An apparatus and method for the event-driven analysis of media contents derived from customer interactions is disclosed. Content analysis is executed exclusively on those segments of the...
8054950 Network initiation and pull of media from mobile devices  
A messaging service node sends encoded messages to wireless devices prompting the devices to capture media (e.g., audio and/or image) and send the media file to a network address specified in the...
8054949 Image based caller identifying system  
A system for identifying an originator based on an image and a method thereof are disclosed. The method includes: transmitting a session initiate protocol INVITE message by inserting predetermined...
8054954 One touch voice memo  
The present invention provides a method, device, and system for taking voice memos during a communication session. More specifically, voice memos may be taken using the same communication device...
8045699 Method and system for performing automated telemarketing  
A method for performing automated telemarketing is disclosed. The method includes receiving potential customer data that includes a telephone number; initiating a telephone call to the telephone...
8036345 Voice mailbox with management support  
Systems and techniques for providing telecommunications services by receiving a notification forwarded from a wireless device, the notification indicating that a voicemail message intended for a...
8027669 Optimized transmission of text sample format description for streaming timed text  
The present invention relates to a method for transmitting formatted text from a streaming server 100 to a mobile client 101 using an RTP protocol in a mobile communication system. The formatted...
8027838 Method and system for connecting characters, words and signs to a telecommunication number  
This invention relates to the field of wireless data and instant communication technologies and describes a method and a system for connecting words, phrases, or symbols of any languages or...
8019054 Method and apparatus for dynamically generating color ringback tones  
A system and method for providing dynamically generated information to a caller during the ringing state of a telephone call. In one example, color ringback tones may be used in conjunction with...
8019607 Establishing call-based audio sockets within a componentized voice server  
A method of interfacing a telephone application server and a speech engine can include the step of establishing one or more audio sockets in a media converting component of the telephone...
7995742 Outbound dialing decision criteria based  
A dialer for managing outgoing contacts is provided that includes a contact filtration agent 144 operable to retrieve presence information associated with a party to be contacted and determine,...
7996228 Voice initiated network operations  
Embodiments of voice initiated network operations are presented herein. Voice initiation of operations is described which may be utilized to assist a user in performing operations, such as when...
7995718 Methods and systems using a telephone number server (TNS)  
A telephone number server (TNS) of a first party maintains telephone numbers of third parties in association with respective Internet information of the third parties. Upon request from a second...
7983400 Method and apparatus for converting a voice signal received from a remote telephone to a text signal  
A telephone call is established between a local telephone (110) associated with a local party and a remote telephone (104) associated with a remote party. The local telephone (110) receives a...
7980465 Hands free contact database information entry at a communication device  
A method, system, and program provides for hands free contact database information entry at a communication device. A recording system at a communication device detects a user initiation to...
7978830 Broadcasting voicemail replies  
A messaging device may include a memory configured to store a first message from a first caller and intended for a called party and to store information identifying a group that includes a number...
7979065 System and method for facilitating multi-media communication  
A system and method are provided with a computing system, capable of binding SMS, voice and other media transactions into a continuous, stateful messaging process that maintains awareness of the...
7974392 System and method for personalized text-to-voice synthesis  
A communication device and method are provided for audibly outputting a received text message to a user, the text message being received from a sender. A text message to present audibly is...
7974391 Conversation-based user interface  
A conversation-based user interface (UI) is described. The presenting of the UI includes receiving communications from numerous people. The communications include media that is electronic. A...
7961851 Method and system to select messages using voice commands and a telephone user interface  
A system and method to selectively retrieve stored messages are disclosed. The method comprises receiving a voice command from a user, the voice command comprising at least one spoken search...
7953395 System and method for enhanced message notification  
Enhanced message notification is provided by an enhanced notification function element and a subscriber preference profile database. The enhanced notification function element queries the...
7934148 Systems and method for storing, delivering, and managing messages  
Systems and methods are provided for storing a mark-up language file and delivering the file from a network server to a user's computer via a packet switched data network using a hyper-text...
7924985 Interaction history applied to structured voice interaction system  
A telephone includes logic to enable the telephone and a structured voice interaction system to exchange navigation information and commands via a data channel connection between the telephone and...
7912187 Transcoding voice to/from text based on location of a communication device  
A device, method, and system for routing communications to an output of a communications device, such as a mobile telephone, based on the format of an incoming communication and an output mode of...
7907705 Speech to text for assisted form completion  
A method for capturing information from a live conversation between an operator and a customer, involving monitoring the live conversation between the operator and the customer, recognizing at...
7899038 Method and apparatus for communicating fax data over the internet  
Gateway, method, and apparatus for communicating fax data over the Internet. A gateway includes: a fax receiving module adapted to convert an analog fax transmission to a fax data set; and an...
7873034 System and method for providing feature mediation and orchestration on internet protocol service networks  
Systems and methods for providing feature mediation and orchestration on SIP-enabled networks are shown. In one exemplary embodiment, a method may include providing a first telephony services...
7869578 Printer with speech transcription of a recorded voice message  
A printer has voice recognition capabilities to transcribe a recorded voice message into printed text. The printer has a communication interface that is connected to a communication line for...
7864929 Method and systems for accessing data from a network via telephone, using printed publication  
A method and systems to access information related to items printed on publications by voice commands generated by a user through a telephone. To access additional information, the user dials on a...
7853451 System and method of exploiting human-human data for spoken language understanding systems  
A method is disclosed for generating labeled utterances from human-human utterances for use in training a semantic classification model for a spoken dialog system. The method comprises augmenting...
7848494 System and method for capture and storage of forward and reverse link audio  
A system and method for capturing and storing audio information from the forward or reverse link is disclosed. A communication device receives audio information via the forward or reverse link...
7831692 Method and system for automatically associating an address with a target device  
A method of generating a list of target devices to be configured in communication with a server is provided. A first list of target devices to be configured is created. At least one target device...
7826601 Systems and methods for providing real-time conversation using disparate communication devices  
Systems and methods for providing real-time conversation among a plurality of disparate communication devices include receiving a first communication from a first communication device operating in...
7812986 System and methods for use of voice mail and email in a mixed media environment  
A mixed media reality (MMR) system includes an MMR user, a MMR computer, a user printer that produces a printed document, a networked media server, an office portal, a service provider server, an...
7809118 System and method for voice and data convergence  
The method and apparatus is for converting messages and responses between text messages of a user and voice responses of at least one agent in an automatic contact distribution system having a...
7804941 Systems and methods for message delivery in a controlled environment facility  
Systems and methods are disclosed for sending and receiving a message between a nonresident and a resident of a controlled environment facility that associates an identifier to the message,...

Matches 151 - 200 out of 442 < 1 2 3 4 5 6 7 8 9 >