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Match Document Document Title
8699677 Voice transcription  
Methods, systems, computer readable media, and apparatuses for voice data transcription are provided. Packets that include voice data may be received and for each time that a threshold amount of...
8700102 Handheld electronic device using status awareness  
Through status awareness, a handheld communications device may determine the location, activity, and/or physical or emotional state of the user. This information may in turn be used for various...
8699682 System and method for providing custom Caller-ID messages  
Systems and methods for providing a message in Caller-ID information are described. In one embodiment of the present invention, an applications server, such as service control point (SCP),...
8670791 Intelligent communication  
Techniques for sending communications with automatic address or device selection and content conversion are provided. A recipient and addresses and/or devices associated with the recipient are...
8670753 System and method for determining and delivering appropriate multimedia content to data communication devices  
Provided herein are exemplary techniques for determining and delivering, appropriate multimedia content comprising a combination of text, images, sounds, rich-text, animation, video, etc. to...
8666756 Business and social media system  
A business and social media system is provided for establishing communication services between people in different countries. The system includes a core system module, the core system module...
8644463 System and method for delivery of voicemails to handheld devices  
Briefly, a variety of embodiments, including the following, are described: a system embodiment and methods that allow random access to voice messages, in contrast to sequential access in existing...
8644464 Method and system for creating a customized audio snippet  
The disclosed embodiments related to a method and system for creating an audio snippet. The method includes receiving a call from a calling party on a communication device. The method further...
8626939 Method and apparatus for streaming data  
Method and apparatus for negotiation of streaming data, suitable for application in an environment wherein a server generates and serves large, continuous amounts of speech data to a client in...
8620278 Prioritizing voice mail  
In system and method of prioritizing a voice mail message, a voice mail message is received comprising caller information and chronological information, a voice mail priority is associated with...
8611507 Systems and methods for intelligent call transcription  
Intelligent call transcript systems and methods are disclosed. An intelligent call transcript system can create a transcript of a telephonic communication and supplement the transcript with...
8611508 Method an apparatus for converting a voice signal received from a remote telephone to a text signal  
A telephone call is established between a local telephone (110) associated with a local party and a remote telephone (104) associated with a remote party. The local telephone (110) receives a...
8611510 System and method for guest voicemail box  
A system and method for establishing guest mailboxes. User input to partition a voicemail box of a user is received to create a guest voicemail box. The voicemail box is partitioned to create the...
8605868 System and method for externally mapping an interactive voice response menu  
An interactive voice response (IVR) mapping system (IVRMS) is used in a transaction between a waiting party and a queuing party, wherein the queuing party has a queuing calling system (QCS). The...
8600747 Method for dialog management  
A spoken dialog system and method having a dialog management module are disclosed. The dialog management module includes a plurality of dialog motivators for handling various operations during a...
8600014 Enhancing messaging services using translation gateways  
In one embodiment, a translation gateway is for use between a network of a messaging service provider and a hostile data network. The gateway is to forward messages using a secure connection...
8600015 Network protocol converter  
An arrangement includes an input to receive DTMF tones, logic to convert the DTMF tones to SMPP protocol, and an output to provide the SMPP protocol.
8588378 Highlighting of voice message transcripts  
A computer-implemented voice mail method includes obtaining an electronic audio file of a recorded user message directed to a telephone user, automatically generating a transcript of the recorded...
8583093 Playing local device information over a telephone connection  
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for playing local device information over a telephone connection. In one aspect, a method...
8582727 Communication of information during a call  
A request is received from a user of a telephonic device to invoke an application on the telephonic device. A form is displayed to the user using the application. Information input into the form...
8583443 Recording and reproducing apparatus  
Disclosed is a recording and reproducing apparatus comprising: an apparatus main body; and a remote controller to perform remote control of the apparatus main body, wherein the remote controller...
8572170 System and method for leaving and retrieving electronic message notes  
Methods and apparatus for allowing a message to be left for an expected user of a network application are disclosed. According to one embodiment, a method includes determining when a first user...
8565389 On demand visual voicemail-to-text system and method  
Voicemail messages are transcribed to text in accordance with a subscriber preference. When a new voicemail message is detected or a request to retrieve a voicemail message is detected, a...
8558865 Transmission method in communication of video phone  
The present invention discloses a transmission method in communication of a video phone, which utilize a user input indication messages to include a text message during communication of telephone...
8553855 Conference support apparatus and conference support method  
A conference support apparatus for supporting a conference held between at least two terminals, includes: a delay unit configured to delay first voice data obtained by one of the terminals, in...
8548129 System and method for enhanced message notification  
Enhanced message notification is provided by an enhanced notification function element and a subscriber preference profile database. The enhanced notification function element queries the...
8543406 Method and system for communicating with an interactive voice response (IVR) system  
Disclosed is a method and system for interacting with an IVR system. In one aspect, a computing device receives a user request to connect to an IVR system to perform an action. A request for...
8537983 Multi-component viewing tool for contact center agents  
Various embodiments of the invention provide a tool for reviewing the content of communications conducted between parties. A communication is analyzed between a first and second party to determine...
8537987 Broadcasting voicemail replies  
A messaging device may include a memory configured to store a first message from a first caller and intended for a called party and to store information identifying a group that includes a number...
8526580 System and method for voicemail organization  
A stream of voicemail audio data is received. A text-based representation of a portion of the stream of voicemail audio data is generated. One or more identification tags from the stream of...
8526581 Internet protocol text relay for hearing impaired users  
IP text relay or phone captioning is described herein, to facilitate communication through the use of traditional phone or VOIP or internet telephone system between people of hearing impaired and...
8526582 Methods and systems for managing telecommunications  
Methods and systems for call processing are described. A call from a caller intended for a first party is received at a call processing system, which stores call signaling information associated...
8515024 Captioned telephone service  
A method of operating a captioned telephone call in which an assisted user is connected by a captioned telephone device which is connected both by one line to a remote user and a second line to a...
8515030 System and apparatus for processing a communications session  
A system and apparatus for processing a communications session is disclosed. A system that incorporates teachings of the present disclosure may include, for example, a communication device can...
8515028 System and method for externally mapping an Interactive Voice Response menu  
An interactive voice response mapping system (IVRMS) is used in a transaction between a waiting party and a queuing party, with the queuing party having a queuing calling system (QCS), and the...
8515029 System and method for visual voice mail in an LTE environment  
A method for delivery of a voice mail message to a recipient. The method includes identifying the recipient of the voice mail message, receiving a notification indicative of one of the...
8509397 Apparatus and methods of delivering music and information  
The invention comprises music and information delivery systems and methods. One system comprises a portable communication device configured to receive a piece of music from an audio source and...
8498624 Method and apparatus for managing voicemail messages  
An apparatus (100, 200) and method are disclosed for managing voicemail messages. A system that incorporates teachings of the present disclosure may include, for example, a voicemail system (100)...
8494125 Voice-messaging with attachments  
A network method for using a network telephone voice-mail service, by which a caller may leave a voice-message that includes the identification of an attachment, which may include, as examples...
8494140 System and method for voice activated provisioning of telecommunication services  
A system and method for provisioning communications services. A remote device controlled by a user is linked with a provisioning system. A verbal selection of a menu associated with a library is...
8489075 System and method for augmenting features of visual voice mail  
A method for delivery of a voice mail message to a recipient. The method includes determining content of the voice mail message, identifying a recipient of the voice mail message based on the...
8467506 Systems and methods for structured voice interaction facilitated by data channel  
A voice channel connection and a data channel connection are established with a structured voice interaction system. Navigation information for and provided by the structured voice interaction...
8467508 System and method for managing messages in a packetized voice environment  
A particular voice management method includes invoking an updatable call completion rule in a memory of an answering machine module in customer premises equipment. The answering machine module...
8457284 Method for asynchronous communication by means of an internet platform, and internet platform  
The invention relates to a method for asynchronous communication by means of an internet platform (2), wherein registered users of the internet platform (2) can receive mail by means of the...
8442189 Unified communications appliance  
A unified communications appliance provides integration of various types of information, regardless of the modality, in a common, centralized interface where the various types of information are...
8433042 Transcoding voice to/from text based on location of a communication device  
A device, method, and system for routing communications to an output of a communications device, such as a mobile telephone, based on the format of an incoming communication and an output mode of...
8428228 Unified communication system  
Unified communication system for consolidating different message sources (e.g. emails, SMS, voice message, fax, etc.) into a single accessible location with the ability to incorporate phone calls,...
8416927 System and method for limiting voicemail transcription  
Methods and systems for limiting voicemail transcription. The methods include answering a forwarded call from a caller to a subscriber of the voicemail transcription service, outputting an audio...
8411830 System, method and computer program product for extracting user profiles and habits based on speech recognition and calling history for telephone system advertising  
A system, method and computer program product for providing targeted messages to a person using telephony services by generating user profile information from telephony data and using the user...
8411826 Voicemail notification server load balancing  
A device receives, from a management server, an optimal number of threads, generates a dynamic thread based on the optimal number of threads, and retrieves, from a message store, a message based...

Matches 51 - 100 out of 442 < 1 2 3 4 5 6 7 8 9 >