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7363228 |
Speech recognition system and method
A computer system and method is disclosed that includes a telephony server that receives a spoken dialing command, sends the command to a speech recognition server, and dials a command based on the...
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7356131 |
Methods and systems for voice activated dialing
Methods and systems for routing a call based on voice activated dialing (VAD). A VAD device module may respond to a VAD instruction, or to a call received with a VAD instruction with a...
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7352848 |
Personal address updates using directory assistance data
Methods and systems are provided for storing directory assistance information in a subscriber's electronic address book for future use. If a directory number associated with the desired called...
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7343009 |
System access modules for use with a telecommunications switch, a telephony server system and a method of enabling a communications session.
System access modules and a method of enabling a communication session. In one embodiment, a system access module includes a call manager that establishes a communications path through the system...
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7336772 |
Methods and systems for connecting a call using a name or series of characters
Methods and systems for connecting a call using a name or series of characters are disclosed. A user provides data pertaining to a call from the user to a called party. The data includes name...
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7336771 |
Voice extensible markup language enhancements of intelligent network services
A call is processed in a public switched telephone network (PSTN), in accordance with at least one advanced intelligent network (AIN) telephony service associated with one of a calling party number...
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7333933 |
Speech based status and control user interface customisable by the user
The present invention provides a means for an end user to customize a speech-based user interface, such as those used in status and control for such applications as messaging, unified...
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7317787 |
Voice enhancing for advance intelligent network services
A service includes verbally editing at least one parameter of a subscriber's advanced intelligent network (AIN) service using speech recognition functionality of an intelligent peripheral. A call...
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7313232 |
Monitoring for operator services
The present invention provides for efficient monitoring of operator services calls. A packet gateway is provided in association with a telephony switch, such that circuit-switched connections...
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7280821 |
Outgoing call handling system and method
A cellular system for handling outgoing calls from a mobile station ( 1 ) including a network element ( 8 ) being capable of recognizing voiced commands and names, and has in memory a database of...
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7269563 |
String matching of locally stored information for voice dialing on a cellular telephone
The invention provides a method of operating a voice-activated communication device. A voice input that includes a plurality of spoken numbers is received, a sequence of digits based on the...
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7269562 |
Web service call flow speech components
A system and method is disclosed for exposing complete call flow speech components to users via Web services that are called by converged voice-Web server applications. The Web service call flow...
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7260187 |
Voice response apparatus and method of providing automated voice responses with silent prompting
A voice response unit (VRU) includes a silent prompt feature in the form of an intentional delay inserted after a message is given to a caller, during which delay the caller may invoke alternative...
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7242751 |
System and method for speech recognition-enabled automatic call routing
A system and method are disclosed for processing a call by receiving caller input in a speech format and utilizing phonemes to convert the speech input into word strings. The word strings are then...
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7206388 |
System and method for providing voice-activated presence information
Systems and method for providing voice-activated presence information are disclosed. According to one embodiment, the system includes a voice gateway in communication with a presence server. The...
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7194409 |
Method and system for preventing error amplification in natural language dialogues
A method and system for allowing a user to interface to an interactive voice response system via natural language commands. The system plays a prompt that initiates user interaction. In certain...
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7177402 |
Voice-activated interactive multimedia information processing system
Embodiments of the invention are directed to automated reception systems that may receive voice information indicating action to be taken by the system. The automated reception system may receive a...
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7174298 |
Method and apparatus to improve accuracy of mobile speech-enabled services
A speech recognition system includes a user profile to store acoustic data and a corresponding text transcript. A speech recognition (“SR”) server downloads the acoustic data and the...
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7164934 |
Mobile telephone having voice recording, playback and automatic voice dial pad
A mobile phone which incorporates an audio recorder to record a telephone number and a voice recognition system for converting the recorded telephone number into a dialing command. The mobile phone...
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7136459 |
Methods and apparatus for data caching to improve name recognition in large namespaces
Systems and techniques for improved efficiency and accuracy in voice dialing and directory lookup applications. A voice dialing module receives an input from a user and examines a directory to...
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7133501 |
Method and apparatus for soliciting personal voice recordings for a voice-dialing system
A method of facilitating interaction between a user and an automated system is provided. The method includes generating a graphical user interface on a display, with the graphical user interface...
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7127046 |
Voice-activated call placement systems and methods
System and method for deriving call routing information utilizing a network control data base system and voice recognition for matching spoken word sound patterns to routing numbers needed to set...
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7099453 |
Method and apparatus for enhanced call routing in a telecommunication system
A method for routing calls in a telecommunication system includes detecting data for a call from a calling party to a called party, providing a menu of options to the calling party and routing the...
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7054419 |
Answering machine detection for voice message delivery method and system
An apparatus and method for detecting an answering machine for a new voice message delivery method and system. The invention detects the presence of an existing answering machine or voicemail...
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7050834 |
Vehicular, hands-free telephone system
A hands-free, telephone system for a vehicle includes a vehicle appliance configured to read over vehicle speakers and display on a vehicle radio display a voice tag associated with a call incoming...
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7027565 |
Voice control system notifying execution result including uttered speech content
A voice recognition unit recognizes a recognition word code corresponding to a speech uttered by a user along with a command code for executing a function of a control object. A function execution...
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7023966 |
Telephonic voice message store and forward method having network address and voice authentication
Authentication of voice message recipient network addresses employs generating ( 102 ) and storing ( 104 ) a “network file” that includes “voice clips” and associated network addresses that...
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7016848 |
Voice site personality setting
A method is provided of setting the voice personality of a voice service site. A user browsing a voice web visits a voice site where the voice output of the site is presented using a set of voice...
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7016480 |
System and method for granting permission to receive interactive voice broadcast of a voice service
A system and method granting permission to transmit interactive voice broadcasts of a voice service over a voice network, including information derived from on-line analytical processing (OLAP)...
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7012996 |
System and method for operating a highly distributed interactive voice response system
A system and method of directing calls is disclosed for a telephone network having remote locations. The remote locations receive incoming calls and attempt to route the calls using a basic call...
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7010099 |
Methods and systems for updating a voice activated dialing directory
Updating of VAD directory relating to a call by or to a subscriber and to or from a number not in the VAD directory, or relating to an update communication from subscriber. When the call ends,...
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6999564 |
System and method for telephonic switching and signaling based on voice recognition
Accordingly, there is provided, a method of connecting users of a telecommunications system, the method comprising, receiving a call, playing a prompt in response to the call, receiving voice data,...
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6993321 |
Wireless telephone system with mobile instruments for outgoing calls
A telecommunication system incorporates individual station instruments simplified by wireless operation, voice dialing, prepaid accounting and out-call operation, all enabled by cooperative system...
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6963633 |
Voice dialing using text names
Methods and apparatus for implementing communication services such as voice dialing services are described. In one Centrex based voice dialing embodiment, voice dialing service subscribers are...
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6947527 |
Method and apparatus that provides a reusable voice path in addition to release link functionality for use with a platform having a voice activated front end
A system access module and method of enabling a communication session for use with a platform having a voice activated front-end and associated with a telecommunications central office switch. In...
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6940951 |
Telephone application programming interface-based, speech enabled automatic telephone dialer using names
A speech enabled automatic name dialer dialing system for connection to a telephone system, includes a user computer with a computer-based address book program for retrieval of name-telephone...
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6934684 |
Voice-interactive marketplace providing promotion and promotion tracking, loyalty reward and redemption, and other features
The invention provides a system, method, and business model for an information system and service having business self-promotion, promotion and promotion tracking, loyalty or frequent participant...
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6931105 |
Correlating call data and speech recognition information in a telephony application
A method for improving the recognition confidence of alphanumeric spoken input, suitable for use in a speech recognition telephony application such as a voice response system. An alphanumeric...
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6925154 |
Methods and apparatus for conversational name dialing systems
Techniques for providing an automated conversational name dialing system for placing a call in response to an input by a user. One technique begins with the step of analyzing an input from a user,...
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6917802 |
Mobile keyless telephone instruments and wireless telecommunications system having voice dialing and voice programming capabilities
A telecommunication system incorporates individual station instruments simplified by wireless operation, voice dialing, prepaid and custom-programmed operating characteristics, all enabled by...
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6873686 |
Network and method for providing a calling name telecommunications service with automatic speech recognition capability
A network for providing a telecommunications service with automatic speech recognition to a telecommunications user, including a switch in communication with a telecommunications device associated...
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6862463 |
Wireless telephone system with information service
A telecommunication system serves individual programmed instruments by wireless operation, voice dialing and, prepaid operation. The central equipment involves a multiple port wireless platform...
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6845234 |
Wireless telephone system with discardable keyless instruments
A telecommunication system incorporates individual station instruments simplified by wireless operation, voice dialing, prepaid accounting and out-call operation, all enabled by cooperative system...
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6839410 |
Method and apparatus for setting user communication parameters based on voice identification of users
The present invention provides a method and apparatus for setting user communication parameters for a voice communication between a calling party and a called party, whereby at least one of the...
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RE38649 |
Method and apparatus for word counting in continuous speech recognition useful for reliable barge-in and early end of speech detection
Speech recognition technology has attained maturity such that the most likely speech recognition result has been reached and is available before an energy based termination of speech has been made....
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6813342 |
Implicit area code determination during voice activated dialing
A system, method and computer program product are provided for determining an area code during voice activated dialing. Initially, utterances are received from the user during a session via a...
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6785366 |
Apparatus for making outgoing call
Whether a call is placed after waiting for confirmation operation or without waiting for confirmation operation upon completion of speech recognition is selected. Data is initialized in the standby...
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6757364 |
Voice-activated telephone directory
A method of operating a telecommunications network ( 10 ) for providing a voice-activated telephone directory is disclosed. The directory is toll-free to the caller and accessible via a heavily...
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6751595 |
Multi-stage large vocabulary speech recognition system and method
Multiple processing stages are provided with different vocabulary databases to improve processing time, efficiency, and accuracy in speech recognition. The entire vocabulary is divided into smaller...
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6751594 |
Device having a voice or manual user interface and process for aiding with learning the voice instructions
The device has a voice and/or manual user interface for accessing its functions. The functions are accessible through a hierarchy of menus in which the branches can be short-circuited by voice...
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