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7386448 |
Biometric voice authentication
A system and method enrolls a speaker with an enrollment utterance and authenticates a user with a biometric analysis of an authentication utterance, without the need for a PIN (Personal...
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7356134 |
Method of accessing a dial-up service
A method of accessing a dial-up service involves the following steps: (a) dialing a service number ( 172 ); (b) speaking a number of digits to form a first utterance ( 174 ); (c) recognizing the...
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7352848 |
Personal address updates using directory assistance data
Methods and systems are provided for storing directory assistance information in a subscriber's electronic address book for future use. If a directory number associated with the desired called...
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7340042 |
System and method of subscription identity authentication utilizing multiple factors
A system and method of providing voice authentication to institutional customers having consumers or users. The system includes an enrollment module, a verification module, and a database. Each...
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7324946 |
Centralized biometric authentication
A centralized biometric system is provided for verifying an individual's identity over a communications network. The centralized biometric system includes a receiver that receives, from a remote...
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7313522 |
Voice synthesis system and method that performs voice synthesis of text data provided by a portable terminal
A system for providing a particular voice to a received e-mail includes a portable terminal and a server. The portable terminal attaches a voice sampling name to the text data and transmits it to a...
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7313232 |
Monitoring for operator services
The present invention provides for efficient monitoring of operator services calls. A packet gateway is provided in association with a telephony switch, such that circuit-switched connections...
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7308079 |
Automating testing path responses to external systems within a voice response system
A method of testing path a voice response system can include establishing a voice link between a test system and a voice response system and playing voice prompts to the test system over the voice...
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7302391 |
Methods and apparatus for performing speech recognition over a network and using speech recognition results
Techniques for generating, distributing, and using speech recognition models are described. A shared speech processing facility is used to support speech recognition for a wide variety of devices...
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7299177 |
Speaker recognition in a multi-speaker environment and comparison of several voice prints to many
One-to-many comparisons of callers'voice prints with known voice prints to identify any matches between them. When a customer communicates with a particular entity, such as a customer service...
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7289607 |
System and methodology for voice activated access to multiple data sources and voice repositories in a single session
A system and method and computer program for seamlessly accessing multiple data sources and voice repositories using voice commands in a single phone call session. The system comprises of voice...
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7274776 |
Methods and systems for routing a call
Schemes for routing a call using caller identification are described herein. These schemes are termed “real caller ID” and can be capable of determining the identity of a calling party...
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7248678 |
Methods and apparatus for routing and accounting of revenue generating calls using natural language voice recognition
Techniques and systems for routing and information collection for telephone calls are described. Upon initiation of a revenue generating call, a data management module creates a call interaction...
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7246061 |
Method for the voice-operated identification of the user of a telecommunications line in a telecommunications network in the course of a dialog with a voice-operated dialog system
A method for the voice-operated identification of the user of a telecommunications line in a telecommunications network is provided in the course of a dialog with a voice-operated dialog system....
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7231019 |
Automatic identification of telephone callers based on voice characteristics
A method and apparatus are provided for identifying a caller of a call from the caller to a recipient. A voice input is received from the caller, and characteristics of the voice input are applied...
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7212613 |
System and method for telephonic voice authentication
A voice biometric authentication system and method. An authentication system is provided for authenticating a user of a telephonic device, comprising: a setup system for capturing and storing an...
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7200215 |
Time based regulation of access to callees
A method, system, and program for time based regulation of access to callees are provided. An authenticated identity of a caller placing a call is preferably detected. Then, a communication link...
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7194069 |
System for accessing data via voice
A system for providing access to data via a voice interface. In one embodiment, the system includes a voice recognition unit and a speech processing server that work together to enable users to...
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7190771 |
Internet telephony devices with circuity to announce incoming calls
A system detects an incoming telephone call and routes the ring signal to a loudspeaker so that it can be heard at a distance from the telephony device. Once the incoming call has been acknowledged...
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7177402 |
Voice-activated interactive multimedia information processing system
Embodiments of the invention are directed to automated reception systems that may receive voice information indicating action to be taken by the system. The automated reception system may receive a...
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7167544 |
Telecommunication system with error messages corresponding to speech recognition errors
At least one voice parameter is analyzed during a voice recognition process. If the voice parameter(s) exceed a threshold, a message is issued to the user, which is specifically designed to request...
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7164934 |
Mobile telephone having voice recording, playback and automatic voice dial pad
A mobile phone which incorporates an audio recorder to record a telephone number and a voice recognition system for converting the recorded telephone number into a dialing command. The mobile phone...
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7164754 |
Control of access for telephone service providers using voice recognition
A telecommunications network includes a plurality of subscriber stations, a plurality of network elements and a voice recognition module. The voice recognition module is associated with a network...
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7136458 |
Voice recognition for filtering and announcing message
A system and method of call-routing and caller-screening that employs voice recognition to automatically recognize a caller's voice and then screen a caller, if appropriate; all without forcing the...
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7117159 |
Method and system for dynamic control over modes of operation of voice-processing in a voice command platform
A method and system for dynamically controlling a voice-processing mechanism in a voice command platform. The platform receives a specification during a voice command session with a user and...
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7103172 |
Managing caller profiles across multiple hold queues according to authenticated caller identifiers
A method, system, and program for managing caller profiles across multiple hold queues according to authenticated caller identifiers are provided. An identity of a caller of a call received at an...
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7099825 |
User mobility in a voice recognition environment
A voice recognition system is disclosed. A device receives a signal indicating a user ID and transfers a signal indicating its device ID and the user ID to a processing system. The processing...
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7099441 |
Method and system for providing enhanced call waiting with verification and name change service
A method and apparatus for verifying call waiting information in a communication system is particularly well suited for correcting mispronunciation of caller identification information provided for...
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7093129 |
Secured encrypted communications in a voice browser
A method for performing secured communications in a Voice Browser can include the steps of: transmitting a request from the Voice Browser to a network device for a secure communications session...
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7092508 |
Rating parties according to party identities
A method, system, and program for rating parties according to party identities are provided. A second party to a call may rate the first party to the call. For subsequent calls by the first party,...
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7088801 |
Single telephone number access to multiple communications services
A platform provides access to multiple telecommunications services via a single telephone number. These services may include, for example, voicemail services, facsimile messaging services, paging...
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7076460 |
Interactive remote auction bidding system
An interactive remote auction bidding system for conducting an auction utilizes a data input device for communication over a network to the auction site. The system includes a data processor...
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7069243 |
Interactive remote auction bidding system
An interactive remote auction bidding system for conducting an auction utilizes a data input device for communication over a network to the auction site. The system includes a data processor...
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7069213 |
Influencing a voice recognition matching operation with user barge-in time
A system, method and computer program product for automated voice recognition using the barge-in time of a user's utterance is provided. A list of items is audibly provided to a user. The user...
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7065786 |
Password generation and verification system and method therefor
A system and method for facilitating password control and maintenance is provided. A system 10 is provided where a plurality of categories are set so that a single piece or multiple pieces of...
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7065198 |
System and method for volume control management in a personal telephony recorder
A system and method for recording a telephone conference and replaying a portion of the recording during the conference. Users participate by connecting through different types of networks using a...
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7065184 |
Method and system for multimodal presence detection
A presence device operable in a first mode and a second mode is associated with a communication device. In the first mode, a user using the presence device is biometrically authenticated and a...
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7062018 |
Method and system for an automated departure strategy
A method and system for an automated departure strategy from an automated system includes a track engine and an error engine. The track engine allows for the tracking and storing of one or more...
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7054419 |
Answering machine detection for voice message delivery method and system
An apparatus and method for detecting an answering machine for a new voice message delivery method and system. The invention detects the presence of an existing answering machine or voicemail...
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7050550 |
Method for the training or adaptation of a speech recognition device
The invention relates to a method for the training or adaptation of a speech recognition device used to act upon functions of an electrical appliance, for example the triggering of a voice dial in...
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7039951 |
System and method for confidence based incremental access authentication
A system and method for providing continuous confidence-based authentication. The present invention may be implemented in an incremental access authentication system for controlling access to...
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7035386 |
Method for verifying access authorization for voice telephony in a fixed network line or mobile telephone line as well as a communications network
A method for verifying access authorization for voice telephony in a fixed network line or mobile telephone line, as well as a communications network having such access authorization verification...
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7027984 |
Tone-based mark-up dictation method and system
An automatic mark-up method and system for receiving a digital stream having at least one tone and responsive thereto for automatically generating a document with at least one mark-up command...
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7027566 |
Home gateway system with telephony functions and method
A home gateway system has a transceiver ( 70 ) capable of establishing a wireless local loop connection ( 72 ). A voice processing system ( 74 ) is coupled to the transceiver ( 70 ). The voice...
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7027565 |
Voice control system notifying execution result including uttered speech content
A voice recognition unit recognizes a recognition word code corresponding to a speech uttered by a user along with a command code for executing a function of a control object. A function execution...
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7023966 |
Telephonic voice message store and forward method having network address and voice authentication
Authentication of voice message recipient network addresses employs generating ( 102 ) and storing ( 104 ) a “network file” that includes “voice clips” and associated network addresses that...
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7023965 |
Apparatus and method for displaying a name of a speaker on a telecommunication conference call
During a telecommunication conference call, the name of the current speaker on the conference call is displayed on all telecommunication units that are utilized by the participants in the...
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7016480 |
System and method for granting permission to receive interactive voice broadcast of a voice service
A system and method granting permission to transmit interactive voice broadcasts of a voice service over a voice network, including information derived from on-line analytical processing (OLAP)...
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7012996 |
System and method for operating a highly distributed interactive voice response system
A system and method of directing calls is disclosed for a telephone network having remote locations. The remote locations receive incoming calls and attempt to route the calls using a basic call...
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6990179 |
Speech recognition method of and system for determining the status of an answered telephone during the course of an outbound telephone call
A system for determining the status of an answered telephone during the course of an outbound telephone call includes an automated telephone calling device for placing a telephone call to a...
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