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Match Document Document Title
7386102 System for remote control of an automated call system  
A system for automatically generating and controlling a plurality of outgoing telephone calls from a first physical location, includes displaying, in a second physical location that is physically...
7386101 System and method for call answer determination for automated calling systems  
There is disclosed an automatic calling system which analyzes the contents of detected voice on a called line and controls the operation of the calling system dependent upon the analyzed context....
7382874 Shared recorded digital voice system  
A telephone interface device adapted for the transmission of recorded audio files over communication channels is disclosed. The telephone interface device comprises electronic circuitry contained...
7313229 System and method for delayed or repeated message delivery  
A system and method that records a message and then delivers the message to one or more recipients. The message may be delivered to the recipients at some determined later time. Each recipient may...
7310412 Personalized recorded message via message delivery system  
Message delivery system primarily for answering machines which provides a realistic sounding recorded message containing an individualized personal greeting which can be delivered onto one or more...
7236775 Method for transmitting destination information in mobile communication terminal  
A method for transmitting and for storing destination information in a mobile communication terminal is disclosed. The method for transmitting destination information includes determining whether a...
7221739 Callback function for messaging platform in public telephone system  
A messaging system includes a messaging platform storing a message from a calling party, a switching mechanism for receiving a call from a subscriber to access the stored message, and a routing...
7184521 Method and system for identifying a party answering a telephone call based on simultaneous activity  
A method and system for identifying whether a communicating party is a person or an automated device is provided. The identification system determines whether a person or an automated device is...
7158630 Do-not-call compliance management for predictive dialer call centers  
A mechanism and method for updating local call information databases for calls to be placed by predictive dialers deployed at different geographic locations within a communications network.
7151821 Realcall message delivery system with echo cancellation  
Interactive system for responding to conditions after an answering machine has been detected in an automatic telephone number dialing and announcing system so that realistic sounding recorded...
7054419 Answering machine detection for voice message delivery method and system  
An apparatus and method for detecting an answering machine for a new voice message delivery method and system. The invention detects the presence of an existing answering machine or voicemail...
7023970 Arrangement in a local computer for sending voice messages to a unified communications system  
A user computer, for example a personal computer (PC), includes a recorder configured for generating an audio file having an identifier enabling a unified messaging system to identify the audio...
6990179 Speech recognition method of and system for determining the status of an answered telephone during the course of an outbound telephone call  
A system for determining the status of an answered telephone during the course of an outbound telephone call includes an automated telephone calling device for placing a telephone call to a...
6960713 Portable telephone  
A portable telephone produces either beep sound or melody sound as incoming call sound. The melody sound is produced based on music data, which are stored in advance or downloaded from the...
6954518 Voice over IP voice mail system configured for placing an outgoing call and returning subscriber to mailbox after call completion  
An IP telephony gateway and a voice mail resource enable a voice mail subscriber to place an outgoing call to a destination party from a voice mail session according to the voice over IP (H.323)...
6937703 Connection of a computer to a telephone exchange  
The present invention relates to a telephone system, an exchange and a method for setting up telephone connections between a computer, which is an extension of the exchange, and the exchange via a...
6928157 System and method for automated customer calling  
A system and method for providing an operator with automated calling functions allows the operator to be on the line when a customer call is placed so that a sales call can begin immediately if a...
6920204 Thundercall, the call before the storm  
ThunderCall is a computer based system for delivering NWS(National Weather Service) severe weather warnings as a message (personalized information, if desired) via an automated dialing system to...
6912271 Personalized recorded message via message delivery system  
Message delivery system primarily for answering machines which provides a realistic sounding recorded message containing an individualized personal greeting which can be delivered onto one or more...
6912270 Communications system  
A message distribution system for distributing a message via a telecommunications network to a plurality of communications terminals comprises: a message unit for contacting each of the terminals...
6891931 Methods and systems for enabling return to same position in a review of messages in a voice mail system using tag or identifier stored in the voice mail system  
Methods and systems for enabling a subscriber to interrupt a review of messages in a voice mail system (VMS), to make a call or take some other action, and to return to the same position as...
6829331 Address book for a voice message delivery method and system  
An apparatus and method for inducing a person to store telephone numbers or other contact information entered into a new voice message delivery method and system. The invention preferably operates...
6778660 Customer interaction system  
An improved contact center is disclosed in which voice contacts may be processed by agents simultaneously by storing incoming voice and responding to it in near real time. The technique permits an...
6744881 System and method for automated customer calling  
A system and method for providing an operator with automated calling functions allows the operator to be on the line when a customer call is placed so that a sales call can begin immediately if a...
6735288 Voice over IP voice mail system configured for placing an outgoing call and returning subscriber to mailbox after call completion  
An IP telephony gateway and a voice mail resource enable a voice mail subscriber to place an outgoing call to a destination party from a voice mail session via a first Real Time Protocol (RTP) data...
6718018 System and method for accessing a messaging service using a short dialing sequence  
A system and method for providing easy access to messaging services in a telecommunications network having office switches that are used by different providers of telephone and messaging services....
6697481 Call center system, method for receiving call, and a computer program thereof  
The customer inputs the customer's identification data to the customer's terminal ( 7 ). The customer's terminal sends the input identification data to the server ( 2 ). The server ( 2 ) acquires...
6693993 Emergency notification and rescue request system  
In an emergency notification and rescue request system having an answer detector for detecting a call receiving party's answer to a telephone call, the answer detector comprises a level detector...
6678358 Automated nodal calling system  
An automated nodal calling system comprises a database having a plurality of phone numbers and associated geographic identifiers. In the event of an emergency, an emergency calling area is defined...
6654449 Construction of large, robust, monolithic and monolithic like, AMLCD displays with wide view angle  
The present invention features techniques for designing large, robust monolithic and monolithic-like displays having good brightness and contrast over a wide range of viewing angles. These...
6650736 System and method for automated third party verification  
A system and method for performing independent third party verification utilizes an automated system for posing questions to a customer and for recording and analyzing the customer's responses to...
6567504 Automated calling system with database updating  
An automated calling system includes a database comprising phone numbers and one or more data fields associated with each phone number. Phone numbers (callees) in the database are selected based on...
6556664 Public notification system and method  
An automated calling system includes a database comprising phone numbers and one or more data fields associated with each phone number. Phone numbers (callees) in the database are selected based on...
6470077 Apparatus and method for storage and accelerated playback of voice samples in a call center  
A call center includes a recording/playback unit for recording audible signals received (during an outgoing call) from a remote party location, while a call classifier unit within the call center...
6381311 Automated message system for a calling party  
An automated message system sends a message of the calling party to the called party in response to a control signal. The automated message system includes a telephone network, a first telephone...
6356634 System for pre-recording and later interactive playback of scripted messages during a call engagement  
The present invention provides a communications system and maintenance system for telephone contact. The present invention is designed to be a stand-alone system used in concert with computers and...
6324262 Method and system for automated delivery of nontruncated messages  
Interactive system for responding to conditions after an answering machine has been detected in an automatic telephone number dialer system so that realistic sounding recorded messages can be...
6269151 System and method for delivering voice messages to voice mail systems  
A system of delivering a message to a voice messaging system, coupled to a telephone extension, calls a telephone number received from a database. Subsequently, the call is monitored for speech...
6233319 Method and system for delivering messages to both live recipients and recording systems  
Method and system for delivering a message over a telecommunications network to a recipient comprising transmitting a message over the telecommunications network to the recipient when a...
6226360 System and method for delivery of pre-recorded voice phone messages  
A system and method for delivering automated pre-recorded messages to intended recipients is disclosed. An automated call controller places phone calls to intended recipients and plays a...
6215857 System, method and apparatus for direct voice mail access and blocking  
A telecommunications system and method is disclosed for enabling a calling subscriber to invoke the forwarding of a call to a voice mail system for the called subscriber on a call-by-call basis in...
6169786 Method for accomplishing complete re-dial  
In a method of leaving a message for a calling party in an automatic long-distance re-dialing service where a called party returns a call from the calling party but the calling party does not...
6125175 Method and apparatus for inserting background sound in a telephone call  
A system inserts one or more background sounds in a telephone call between a calling party and a called party. The system includes a network node coupled to a first telephone used by the calling...
6009149 Automated calling system with database updating by callee  
An automated calling system includes a database comprising phone numbers and one or more data fields associated with each phone number. Phone numbers (callees) in the database are selected based on...
5974117 Telecommunication system  
A computer-controlled telephone system capable of answering a call to a user telephone associated with the system, notifying a user of the call, and telephoning a previous caller upon command by...
5923733 Group message delivery system  
The invention provides a group message delivery system that includes a memory device coupled to a group message controller. The group message controller generates a group telephone number and a...
5912947 Public notification system and method  
A public notification system includes a first database comprising phone numbers and one or more data fields associated with each phone number. Phone numbers (callees) in the first database are...
5881104 Voice messaging system having user-selectable data compression modes  
There is provided a portable packet switched wireless voice messaging device capable of transmitting and receiving a digital voice signal. The device includes a microphone for inputting a voice...
5844974 Emergency telephone communications system  
An emergency telephone communications system allows communications during congestion in the event of disaster. The system includes an exchange and telephones connected to the line circuits thereof....
5822404 System and method for identifying remote communications formats  
In a telecommunications system 10 in which remote terminals 20A through 20G are exchanging information with Interactive Information Response Unit (IIRU) 30 via communications in diverse formats...
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