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Match Document Document Title
8175253 System and method for automated performance monitoring for a call servicing system  
A system and method for monitoring and reporting automated call-processing performance is disclosed. Initially, performance metrics can be established for normal or acceptable system performance....
8156257 Removeable medium, formatting device, formatting system, formatting method, and formatting program  
A removable medium capable of performing formatting conforming to the standard if a host machine does not include a special formatting command is provided. A removable medium has an information...
7991381 Hierarchical telematics emergency call direction  
The disclosed examples of a telematics communication method involves detecting a condition signifying an emergency, and in response attempting a first wireless call directed to a call center of a...
7945712 Job status monitoring system, job status monitoring method, program, and storage medium  
A job status monitoring system includes a job output unit configured to output a job to a job managing unit of an operating system. The job is issued in response to a job issue request. A status of...
7783278 Installation of a personal emergency response system  
A communicator for a personal emergency response system determines, when a power switch is switched on, whether the communicator has previously successfully performed at least one predetermined...
7769915 Systems and method of controlling control and/or monitoring devices  
Systems and methods of controlling control and/or monitoring devices are provided. A controller can include a software defined radio in order to communicate with control and/or monitoring devices...
7734020 Two-way voice and voice over IP receivers for alarm systems  
Security systems typically communicate with alarm monitoring centers using a telephone connection. The present invention offers a system and technique for monitoring a security system connected...
7688951 Automated rules based proactive alarm analysis and response  
Problems are proactively analyzed and responded to as they are detected in a virtual private network (VPN) access path rather than waiting for a user to manually report the problem. When a problem...
7617303 Systems and method for optimizing access provisioning and capacity planning in IP networks  
The present invention provides a method for avoiding demand forecast errors in a network topology model having a plurality of nodes, by monitoring and controlling the quantity of a selected port...
7593512 Private VoIP network for security system monitoring  
Security systems typically communicate with alarm monitoring centers using a telephone connection. Security systems will check in with the alarm monitoring center with a diagnostic signal at a...
7508928 System and method for voice-over-packet calling with PSTN backup  
A telephony interface system has a controller and multiple communication interfaces to provide voice-over-packet (VoP) telephone service with PSTN telephone service as backup. The telephony...
7505567 Method for providing detection of fault location for defect calls in a VoIP network  
An arrangement analyzes a plurality of call detail records from multiple sources and find those records related to multiple attempts to set up a particular user's call(s). The call detail records...
7313231 Methods, apparatus and computer program products for routing phone calls to a PSTN or a packet switched network based on called number  
A phone call is selectively routed to a public switched telephone network or to a packet switched network based on a called number to which the phone call is directed. A phone call may be made as a...
7245702 Method and apparatus for determining and reporting the operational status of an integrated services hub  
The present invention discloses a method and apparatus for determining and reporting the operational status of an integrated services hub. The AC power supply and wide area network connection of...
7130609 Wireless backup telephone device and associated support system  
A wireless telephone backup device for landline telephone equipment that may be located on the customer side of the landline service connection, typically in a restricted access location, such as...
6870904 Alarm mechanism  
An alarm mechanism is provided. The alarm mechanism includes a hardware component and a software component. The hardware component includes first and second registers. The first register is adapted...
6678358 Automated nodal calling system  
An automated nodal calling system comprises a database having a plurality of phone numbers and associated geographic identifiers. In the event of an emergency, an emergency calling area is defined...
6650750 Voice notification for a battery alarm in a network interface unit  
Transmitting a pre-recorded announcement to the user of an network interface unit (NIU) each time the user places a telephone call if an alarm is set because a battery in an uninterruptible power...
6608885 Method system and device for line monitoring  
A method, a system and a master terminal for line monitoring in system comprising a telephone network (ISDN), a master terminal (MASTER) connected to a place of reception (PR) of a response and to...
6567501 Method and a system for transmitting alarms  
A method for transferring alarms, in which method a pre-determined area (1) is monitored by a monitoring device (24) connected to a subscriber line (10, 12, 14); the condition of the subscriber...
6512817 Method and apparatus for polling telephony line status in an integrated services hub to reduce power consumption  
The present invention discloses a method for reducing battery power consumed by an integrated services hub supporting a plurality of telephone lines. The status of power to the integrated services...
6510205 Informing system  
An informing system is provided that informs an optimum person to be called of a failure when a failure occurs in an information processing system. The informing system includes operation...
6449365 Method and apparatus providing notification of network conditions  
A client/server interface enables a user to provide information to a server relating to a change in the status of a network resource. The user also identifies an intended recipient of a...
6429779 Telephone line monitoring and alarm apparatus  
A telephone line monitoring and alarm apparatus capable of continuously monitoring telephone line status and activating an audio-visual alarm if the telephone line becomes inoperative, incorporates...
6411802 Wireless backup telephone device  
A wireless telephone backup device for landline telephone equipment that may be located on the customer side of the landline service connection, typically in a restricted access location, such as...
6400803 Voice over digital subscriber line call redirection for lifeline service  
Customer premises equipment for a telecommunications DSL subscriber is adapted to provide a lifeline voice service under a fault condition, e.g. a power failure at the subscriber station. The...
6237034 Method and system for transmitting and receiving alarm notifications and acknowledgements within a telecommunications network  
A system and method for acknowledging alarms is provided in which alarm acknowledgement information is managed in a distributed fashion by all entities interested in the alarms. In the course of an...
6201855 Telephone handset off switchhook and call holding alert system  
Disclosed is a telephone alert system that comprises a telephone and a device for indicating that the telephone requires attending. The indicating device includes a call holding alert mechanism for...
6141777 System and method for reporting telecommunication service conditions  
A system and method for reporting, directly to a customer, conditions of telecommunications services to which the customer subscribes. The system includes a server for collecting fault information...
6131032 Method and apparatus for monitoring users of a communications system  
A method and apparatus for centralizing the administration of intercept lists includes a master intercept list (305) and an interface (510) which communicates with switches (410). Switches (410)...
6118373 Method of remotely detecting an ambient condition  
The present invention provides a remote detection device including a conventional measurement device, such as a thermostat, having an internal contact which is wired in series with a resistor and...
6081546 Telephone line seizure circuit  
A telephone system including circuitry for monitoring the "on hook" and "off hook" conditions of telephone handsets coupled to a system controller and disconnecting all off hook handsets from the...
6075451 RF cellular technology network transmission system for remote monitoring equipment  
A system for transmitting data between a subscriber site and at least one monitoring station, comprising a sensor circuit for generating data responsive to an event at the subscriber site, a first...
6072858 Method and apparatus for detecting and reporting a defective telecommunications line  
A system for detecting and reporting a defect in a telephone line includes a network of utility processors that communicate over a power line. Each utility processor monitors a telephone line...
6067030 Method and apparatus for providing network infrastructure information for a network control center  
This infrastructure computer and program uses information supplied by sensors to calculate the operational characteristics of back up systems located at central offices during times of crisis such...
6067346 Method and system for providing redundancy in security systems served by a public switched telephone network  
A method and system for providing redundancy for security systems served by the public switched telephone network (PSTN) includes a cable modem interconnected to a security system controller. Upon...
6067345 Emergency alarming apparatus  
An emergency alarming apparatus for detecting a resistive short-circuit between a pair of telephone lines. When the continuation of a dial tone more than a predetermined time period or the...
6014426 Telephone line integrity monitoring system  
A system for monitoring for integrity of a telephone line connected between a central monitoring station and a subscriber's equipment which comprises a first module for initiating transmission of...
5923748 Telephone device for preventing a long-term on-line state resulting from the handset being unintentionally off-hook  
A telephone device for preventing a long-term on-line state resulting from the handset being unintentionally left off-hook. The device preferably includes: a telephone line interface circuit...
5923731 Telephone monitoring and alarm device  
A telephone monitoring and alarm apparatus which has a telephone line sensing means which determines whether an incoming telephone line is cut or busy and alerts a user as to the status of the...
5909480 Self-contained apparatus and method of monitoring telecommunications equipment  
An apparatus for monitoring a telecommunications system includes a detachable communications module, such as a modem, connected to a call line that is independent of the system to be monitored. A...
5901201 Switch-based line continuity verification method and system  
In a security and alarm service environment, a method and system for verifying the continuity of a telephone line 317 connected to a subscriber terminal unit (STU) 310 at a customer's premises. The...
5889855 Telephone line access box enclosure  
The device provides a protective enclosure OR barrier by inserting an internal housing frame into the already existing housing box provided for telephone line access. This frame accommodates a...
5802143 Identification of damaged cable pairs in a telecommunications network and restoration of telephone service to subscribers  
A method for identifying damaged cable pairs in a pulp cable comprises arbitrarily attaching proximal ends of damaged cable pairs to ports on a first connector block of a service restoration system...
5790019 Emergency alarm system  
This invention provides a new and improved emergency alarm system comprising a central control unit which is directly or indirectly connected to every other component of the emergency alarm system....
5790631 Wireless drop  
A wireless transceiver connects to a telephone line network terminal, in place of a disabled subscriber drop cable. A second wireless transceiver connects to customer premises wiring, typically at...
5768343 Alarm system backup  
A security system add-on device is disclosed that provides a false phone line apparatus for tricking an intruder into believing that they have cut the building phone line. The apparatus includes a...
5767778 Event sensing circuit and alert generator  
An event sensor circuit monitors power consumption patterns of a device to determine occurrence of particular operations by the device. In response to detection of one or more particular operations...
5751789 SNID with wireless backup  
A smart network interface device (SNID), connects between the drop cable of a telephone line and customer premises wiring. To provide backup for the telephone line service, the SNID includes a...
5745849 Combination cordless telephone and premise-monitoring alarm system  
A combination cordless telephone and premise-monitoring alarm system has a base unit, a cordless handset, and one or more remote alarm detectors. The alarm detectors can be generally either smoke...
Matches 1 - 50 out of 140 1 2 3 >