Matches 251 - 300 out of 304 < 1 2 3 4 5 6 7 >


Match Document Document Title
5524141 System and method for providing directory information over a telephony network using ADSI  
A system and method for accessing directory information over a telephony network employing the ADSI protocol and for presenting the directory information at the user's conventional TV monitor are...
5509049 Automatic dialing of number received from directory assistance from within cellular system  
A method and apparatus is provided for automatically completing a directory assisted call connection from within a cellular system. The method includes the steps of requesting a telephone number...
5509058 Global management of telephone directory  
A method of maintaining directory data in a switching system network having plural switching systems and a centralized directory data management system in which local directory data is stored at...
5483586 Electronic on-line subscriber telephone directory  
A compact telephone directory system that integrates a subscriber's telephone with a local on-line telephone directory database system and with a central directory service provider that maintains...
5469491 Telephone answering service with integrated voice and textual message storage  
A telephone answering system for providing textual messages and voice messages generated by telephone answering of telephones of persons having telephone calls answered by the system. A system...
5463681 Security system for terminating fraudulent telephone calls  
A fraud detection apparatus receives a telephone call including area and national numbers from a switch and determines when the telephone call is fraudulent. The fraud detection apparatus includes...
5457738 Method and system for searching an on-line directory at a telephone station  
A method and system are disclosed for processing and displaying objects to permit a search of a database by a user of a telephone station. The telephone station includes a computer, a display...
5450476 Method and system for providing nonpublished number messaging service  
A Nonpublished Number Messaging (NPNM) system allows a caller to leave a message for a party having a nonpublished telephone number. When a caller calls directory assistance to request a telephone...
5436963 Telephone answering method and apparatus  
A method and data processing system are disclosed for processing incoming telephone calls. In one embodiment, the invention, in response to the receipt of an incoming telephone call, searches a...
5420852 Digital switching system connecting buses with incompatible protocols and telephone answering system and private automatic branch exchange with integrated voice and textual message recording  
A digital switching system connecting buses with incompatible protocols and a telephone answering system and private automatic branch exchange with integrated voice and textual message recording...
5418846 Call waiting indicating method and system  
According to a call waiting indicating method and system, a selection number consisting of a terminating subscriber number and a predetermined special number dialed by an originating subscriber...
5381470 Supervisory management center with parameter testing and alerts  
A smart telecommunications supervisor management workstation with monitoring system provides real-time operation statistics and graphical representation of system operation in real time. A...
5309504 Automated identification of attendant positions in a telecommunication system  
In a communication complex having attendant positions and data terminals, the audio equipment of each position can be associated with the data terminals without direct connections between the...
5297195 Method and apparatus for automatic telephone scheduling system  
An automatic telephone scheduling system (20) includes a data server (22), a dial server (24), and a plurality of agent workstations (28) which communicate with each other through messages...
5295184 Dynamically adjustable call pacing system  
A dynamically adjustable call pacing system computes the average time a call spends on hold. An Average Hold Time is computed and dynamically updated by monitoring the number of current calls on...
RE34536 Call management system with protocol converter and port controller  
A call management system takes records from a mainframe computer. A protocol converter converts the synchronous data output from the mainframe computer for use on asynchronous terminals. Parallel...
5267304 Directory assistance system  
In an automated directory assistance system, the telephone number of the calling party is used to determine whether or not the outgoing "spoken" message will include the area code of the...
5228073 Call identification display system  
A call identification display system includes a reception unit; at least one remote user unit; and a communication link such as conventional interface electronics located in the reception unit and...
5181239 Call tagging user information in a telephonic environment  
Method and apparatus for permitting host applications processors to read information from and/or to write information into a database which is stored at a switching machine which interfaces with...
5164981 Voice response system with automated data transfer  
A voice response system for providing interactive data exchange between an outside party, an operator and one or more data bases wherein a voice path switch initially connects an outside party to...
5157718 Interface adapter permitting tops position to function as directory assistance unit  
An interface adapter is disclosed for utilization with a conventional toll operator position system having a keyboard, video display and controller which interface adapter interface with the TOPS...
5097528 System for integrating telephony data with data processing systems  
A system is disclosed for providing an automatic interface between a host based, menu driven application program and a telephone network. The system includes a host access table stored in a memory...
5065424 Apparatus for servicing telephones from a remote location  
A remote control telephone service apparatus, for connection into a telephone line between a customer's telephone and a telephone switching central office main distribution frame. One or two...
5012512 Telephone operator and agent to database communication arrangement  
This invention relates to a method and apparatus for communication between an operator or agent position and a switching system and databases. The position includes a display screen and keyboard....
4939771 Attendant-controlled call message delivery system and method  
A Call Message Delivery system (CDS) enables an attendant to control the delivery of a recorded call message from a caller to a specified party at a called station. The CDS alerts the attendant at...
4893328 Automated telephone operator overflow device  
An automated telephone answering device is provided in a telephone answering system with a human operator, for automatic routing of incoming calls when the human operator is overloaded. The...
4790004 Implied principal busy status indicator for covered calls  
The subject implied principal busy status indicator provides all covering users with an indication of the busy/idle status of the principal's line on a covered call. This is accomplished by...
4685122 Interface circuit for remote control of a PABX  
An interactive audio/visual demonstration system for connection to a telephone system, comprising an audio/visual unit connected to an interface circuit. The interface circuit decodes DTMF tones...
4608460 Comprehensive automatic directory assistance apparatus and method thereof  
A comprehensive automatic directory assistance apparatus includes a means for receiving information from a caller via a specified number of DTMF signals, means for identifying another subscriber...
4529841 Intercept information display for a private automatic branch exchange telephone system  
The central unit of a PABX telephone system includes an associated computer unit that operates to provide visual information to an operator when calls to an extension in the system are to be...
4527013 Telephone answering system  
A telephone answering system is disclosed capable of accommodating geographically dispersed customer stations and obviating the need for any dedicated concentrators or distributors. The TAS bureau...
4399532 Methods of and systems for monitoring a first call connection while effecting the establishment of a second call connection  
A second-incoming call appears at an attendant facility (34) within a PBX system (20) while the attendant is awaiting a response on a first-incoming call. The attendant activates an overlap button...
4317960 Telephone-conferencing and inquiry-handling apparatus and method  
A telephone conferencing and inquiry handling apparatus and method provide a plurality of incoming calls with access to one or more ongoing or new communications groupings or pools. Apparatus for...
4309572 Call processing system with an operator assistance in a telephone switching system  
In a telephone switching system having a main-speech-path switch, connected to a plurality of subscribers and a plurality of board trunks, the connection in the main-speech-path switch is...
3920908 Buyer credit service for a telephone system  
A credit center detachably connectible to a traffic service position system (TSPS) connecting calling and called telephone sets for enabling the calling set to obtain a service on credit from the...
3917908 Call concentrator with expanded intracall capability  
A call concentrator is disclosed which makes maximum use of a limited number of trunks by establishing intracalls through direct AC connections between trunk terminals. The two trunks that would...
3909545 Emergency transfer circuit for use in a communication switching system  
An emergency transfer circuit for permitting an operator to extend an emergency-type call via a toll switchboard trunk circuit in the event of malfunction in the switching equipment.
3889070 Tone detecting telephone connection monitor  
The specification hereof discloses a tone signal monitor for purposes of supervising remote telephone connections which have been temporarily established and which are to be monitored and...
3809823 AUTOMATIC DISTRIBUTION OF SUBSCRIBER ASSISTANCE CALLS  
A technique for automatic distribution of calls to directory assistance operators' positions. Means are provided for effectively equalizing loads among operators and teams of operators and...
3786198 CIRCUIT AND APPARATUS FOR BRIDGING AND MONITORING  
A telephone bridging apparatus which can be utilized with telephone switchboards such as those provided by an answering service. The apparatus in part comprises an insertable module in the...
3733440 SEMIAUTOMATIC CALL PLACEMENT AND MESSAGE DELIVERY ARRANGEMENT  
An arrangement is disclosed as an applique to a PBX to allow a PBX attendant to originate a series of message delivery calls. The attendant dials in PBX station numbers to which the message is to...
3509285 NO-TEST TRUNK CIRCUIT FOR PRIVATE BRANCH EXCHANGES  
3410960 No-test or busy verification in a private branch exchange telephone system  
3328535 Class of service communication switching system  
3297828 Operator position control equipment for serving calls on an overlap basis  
3176081 Cordless switchboard  
3173995 Transfer circuit for private branch exchange  
3127478 Autoamtic private exchange with facilities for breaking in and conference calls  
3050592 Message waiting indicating circuits  
2988602 Final selector for a telephone system  

Matches 251 - 300 out of 304 < 1 2 3 4 5 6 7 >