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7630483 |
Methods and systems for releasing a voice mail system from a communication and further processing the communication
Methods and systems relating to a communication in an Advanced Intelligent Network from a caller to a subscriber's directory number where the communication has been terminated to a voice mail...
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7630482 |
Adaptation of the call sequence by analysis of the history of the preceding communication sequences
A process for management of data transfer to a specific destination station having at least one real address including defining a virtual address of a destination station comprising an ordered...
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7620167 |
Apparatus to override the redirect or reject feature at an SIP end point
In some embodiments, a do not redirect or reject call management system may include one or more of the following features: (a) a memory comprising, (i) a do not redirect or reject application that...
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7616749 |
Call park and call park pickup systems, methods and network devices
In a call park and call park pickup system, a plurality of network devices have local call park functionality. For call park of a call between two network devices initiated at one of the network...
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7616750 |
Method and system for forwarding telephone calls based on presence information
A call forwarding system forwards telephone calls based on presence information of a user as reported by computing devices associated with a telephone number. When a telephone system receives an...
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7609832 |
Real-time client survey systems and methods
A system and method is provided that includes an automatic call distribution system adapted to communicate over a network and includes a first software control module. The automatic call...
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7609663 |
Method for establishing a communication connection in a direct communication network
A method for establishing a communication connection between two subscribers of a plurality of subscribers in a direct communication network is provided. Subscriber address information required for...
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7602895 |
Dynamic call response system
Responding to a telephone call made by a calling party includes receiving a first telephone call and identifying an account associated with the telephone number to which the first calling party...
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7599358 |
Telephone system, its log-in management method and server device
A telephone system, comprising telephone sets, exchange device and server device, wherein a telephone set has notification unit accepting log-in operation and server device includes user management...
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7596217 |
Systems and methods for phone call management
A communication system includes client software operating on a PC, or similar platform, and a client telephone that is connected to a call routing server. A user manages telephone communication,...
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7593741 |
System and method for automatically transferring a call from a first telephone to a designated telephone in close proximity
A system and method of automatically transferring a call between telephones based on the distance between the two telephones is provided. First the proximity of a first telephone to a second...
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7587031 |
Forced hold call handling in a VoP environment
The present invention provides a technique for providing a forced hold service such as is used for an emergency services call, which is supported at least in part over a packet network. The forced...
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7587039 |
Method, system and storage medium for providing automated call acknowledgement services
Embodiments of the invention relate to a method, system, and storage medium for providing automated call acknowledgement services over a network. The method includes receiving a data request from a...
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7567663 |
Telephone call processing
A telephone call processing method comprising the steps of: (i) receiving a telephone call for transfer to a first telephone number; (ii) determining whether the first telephone number has been set...
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7526079 |
System and method for data attachment in live call transfers
A system and method for data attachment to live call transfers allows the call recipient to attach data to a call, unbeknownst to the caller, and transfer the call and the data to a second...
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7526080 |
Integrated disparate intelligent peripherals
A method for providing a service over a communications network includes interacting, by a first networked communications apparatus, with a second networked communications apparatus. The second...
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7519171 |
Method of sharing and transferring information between ISDN telephones
A method of automatically sharing and transferring information between a Work at Work (WAW) ISDN telephone and a Work at Home (WAH) ISDN telephone. This information includes, calling line...
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7512224 |
Call transfer service using service control point and service node
A communication monitor for transferring a communication to a second recipient from a first recipient includes an identifier receiver that receives at least one subscriber-defined transfer...
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7512218 |
Method and apparatus for negotiated message delivery
A method of message delivery can include registering a plurality of reception states for a receiving party. The reception states can specify conditions for establishing communications links with...
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7492887 |
Network group pickup
A system and apparatus for enabling supplementary service functions, such as group pickup, to be implemented in a communication network having one or more local servers. The group pickup system is...
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7489771 |
Systems and methods for implementing call pickup in a SIP environment
A method provides call pickup in a communications network. The method includes initiating a call from a first device to a second device. The call is initiated over one or more networks, where at...
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7477733 |
Systems and methods for intelligent third-party redirection of an incoming call via a display-based communication center
Systems and methods allowing a third-party to redirect a telephone call according to an intended call recipient's preferences are disclosed. Calls received at a switch for a subscriber are...
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7466800 |
Method and system of voice activated dialing using an intelligent peripheral in an advance intelligent network
A system and method for voice activated dialing (VAD) using an intelligent peripheral (IP), such as a service circuit node (SCN) in an Advanced Intelligent Network (AIN). This invention preserves...
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7460652 |
VoiceXML and rule engine based switchboard for interactive voice response (IVR) services
The present application discloses a call routing system and a method of communicating with a call originator. The call routing system includes a voice converted data module having an input to...
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7457633 |
Communication network with redirection of wireless communication
A convenient and efficient communication network within a building. Calls directed to a mobile device are routed to a communication interface device through a wireless communication network where...
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7443972 |
Method and apparatus for in-progress call forwarding
The present invention is a method and system for transferring calls among communicating devices connected through a public network. The service is offered by a public network to permit a party in a...
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7436946 |
Reliable call progress indication for SIP
A method for communicating with a device in an unreliable messaging environment is provided. The method comprises: repeatedly sending an invite signal to the device, wherein the invite signal is...
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7426265 |
System and method for generalized call forwarding between telephone terminals
The call forwarding is provided within and between telephone networks by establishing a generalized procedure for call delivery and call forwarding. Network protocols are addressed using a common...
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7412051 |
System and method for routing calls across call managers using a route plan
A call manager includes a first device process that controls a first telephony device and that receives a call request from the first telephony device. The call request includes a telephone number...
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7409218 |
Cellular ad hoc phone extension system and method
A method of establishing a cooperative ad hoc network of phone extensions is implemented by the cellular devices within the ad hoc network. First, a first cellular device receiving an incoming call...
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7391858 |
System and method for mapping a voice identity across multiple telephony networks with time attributes
A system and method for routing voice communication to an end user across multiple telephony networks are disclosed. In one embodiment of the present invention, when a caller dials a voice identity...
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7379545 |
Method for automatic call-transfer using a softphone
A system for automatic call-transfer using a softphone, which applies the functions of a hardware telephone on a personal computer, is achieved by integrating a softphone system, a...
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7376225 |
Method for feature transfer in a telecommunication network
A network ( 30 ) of a telecommunication system ( 100 ) receives requests ( 31 ) for feature transfers from one user ( 10 ) to another user ( 20 ). In addition, network initiated feature transfer...
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7372949 |
System and method for call redirect detection and treatment
Disclosed are systems and methods in which call intelligence, such as may be disposed in communication with signaling systems utilized in controlling calls, is used to provide information for...
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7313231 |
Methods, apparatus and computer program products for routing phone calls to a PSTN or a packet switched network based on called number
A phone call is selectively routed to a public switched telephone network or to a packet switched network based on a called number to which the phone call is directed. A phone call may be made as a...
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7308092 |
Method for connecting calls directed to a PSTN extension to a handset of a packet switched network
A method for connecting a telephone call for an extension coupled to a Public Switched Telephone Network (PSTN) to a handset coupled to a packet switched network is provided. Log-in information for...
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7305075 |
Telephone call messaging device
A messaging device is disclosed. The device is connected to a telephone line and communicates with other devices identical to itself via a communications link established over existing phone lines,...
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7295663 |
Network communication system
The present invention is directed to a network communication system that provides textual communication and call transferring between nodes. The system further allows simultaneous notification of...
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7289619 |
System and method for managing workplace real estate and other resources
Organizations can proactively manage and reserve shared resources, such as workspaces, equipment and services, as well as report on the utilization of those resources across departments and...
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7286661 |
Systems and methods for scalable hunt-group management
The present invention provides systems, methods, and apparatus for semi-stateless scalable and distributed management of telephone hunt group features in a PBX. In particular, the invention...
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7280649 |
Personal auto attendant apparatus and method
A method for operating a telecommunications server including configuring a personal auto attendant associated with a particular telephone extension, the personal auto attendant including a series...
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7269431 |
System for forwarding SMS messages to other devices
Improved techniques for communicating short messages forward an electronic message to an alternate communications device if the system is unable to deliver the short message to a destination...
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7260204 |
Telephone terminal equipment and terminal control program
The multifunction machine which functions as a telephone terminal equipment requests a connection to an Internet terminal equipment evoked from a transfer operation while the multifunction machine...
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7248675 |
Method and apparatus for establishing a voice call to a PSTN extension for a networked client computer
A method and apparatus for establishing a voice call to a PSTN extension for a networked client computer, and routing the voice call off of the network, is provided. In a first embodiment, the...
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7236772 |
Wireless call information transfer
According to one embodiment of the invention, a cellular telephone includes a memory and a transmitter. The memory is adapted to store a telephone number associated with an incoming telephone call,...
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7218718 |
Method to perform a telecommunication with dialing destination preview
The present invention concerns a method to perform a telecommunication between a caller terminal and a callee terminal identified by an identification code, such as a phone number. Method wherein...
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7194079 |
Methods and apparatus for forwarding facsimiles by phone and/or E-mail
Improved call forwarding methods and apparatus are described. Dialing of multiple call forwarding locations in parallel is supported. Distinguishing between fax and voice calls and using different...
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7194078 |
Network redirection control routing
A system and apparatus within a communications server for intercepting supplemental service requests to a communications network and ensuring redirection to correct network party and optimal...
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7184536 |
Intelligent forwarded telephone call handling with a call answering system
The present invention allows calls that have previously been handled by an answering system to be identified when they are forwarded from a switch back to the answering system. In one embodiment,...
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7184535 |
Methods and systems for releasing a voice mail system from a communication and further processing the communication
Methods and systems relating to a communication in an Advanced Intelligent Network from a caller to a subscriber's directory number where the communication has been terminated to a voice mail...
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