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6038306 Method and application means for establishing performance features in private communication systems of a public communication network  
The method and application apparatus establish performance features in a private communication system of a public communication network. Unsuccessful calls coming in from a public communication...
6028922 System for deferred call answering in a telecommunications system  
The called party can temporarily defer answering a call simply by pressing a button on the station set. When the button is pressed, the called party's station set sends a data message to the...
6026155 Incoming call transfer controller and incoming call transfer control method  
There is disclosed an incoming call transfer controller for performing control so as to transfer a call incoming to a certain telephone terminal to another terminal. The incoming call transfer...
6021180 Processing of telecommunications transmissions and directing consumers to need providers  
A processor responds to first and second specific sequences of data by providing the same first expression. The first and second specific sequences of data are derived from sequences of telephone...
6018579 Call center services for local calls using local number portability  
A call servicing system permits agents to service customer calls dialed with a local telephone number. The system includes a network call center that connects a plurality of agent switches to a...
6018573 Mobility management system in personal communication system  
A subscriber normally uses telephone sets 1 and 2 and a facsimile machine 3 accommodated in a wired telephone network 4, a subscriber terminal unit 10 that is a handy phone accommodated in a low...
6005929 Method of providing services to subscribers of a telephone network  
All calls addressed to a subscriber are forwarded by the subscriber's routing autonomy exchange to a service server connected to the exchange. If a service provided by the service server...
6003031 Method and system of providing subscriber-specified service by an intelligent network  
The invention relates to a method of providing a subscriber-specific service by an intelligent network. In the method, a service logic program is stored in a database (BD1, DB2) of the intelligent...
5999611 Subscriber interface for accessing and operating personal communication services  
A subscriber interface operating as a Personal Agent is provided to simplify, enhance and integrate the currently fragmented telephone services. The Personal Agent enables the subscriber to access...
5991392 Agent-initiated dynamic requeing  
Apparatus and methods are provided for re-routing mis-routed calls in call-routing systems and call-in centers, wherein provision is made for commands to be sent from an agent receiving a...
5991388 Method and system for routing calls to a party  
A method for enabling a plurality of Local Service Providers within a common Numbering Plan Area (NPA) to serve Subscribers of the plurality of Local Service Providers. The method includes the step...
5991387 Monitoring and controlling channels to improve the interface of calls  
A method is provided for monitoring channels and controlling calls. Multiple channels provided by at least one digital line are monitored. Based on this monitoring, the present invention determines...
5991368 Customer information announcement service  
A method for notifying customers, using customer information announcements, of a change in their telephone numbers due to an area code split and for notifying callers of such customers of the new...
5987116 Call center integration with operator services databases  
A call servicing system allows service agents to service calls from customers. The system includes local customer switches, local agent switches, and a customer database connected to a network call...
5982870 Method for concurrently establishing switch redirection for multiple lines of the public telephone network  
Advanced Intelligent Network (AIN) platforms include data bases populated with information pertaining to all phone numbers within a communications network. A large number of telephone numbers may...
5982868 Automatic routing and information system for telephonic services  
A system and method for automatically and seamlessly routing telephone calls across a telephone network. The system includes a telephone network interface box having a computer, a master file and...
5978464 Method for updating a local switch internal database in system having different service providers within a common numbering plan area  
A method for enabling a plurality of Local Service Providers within a common Numbering Plan Area (NPA) to serve Subscribers of the plurality of Local Service Providers. The method includes the step...
5974133 Method and apparatus for facilitating communication across multiple locations  
The multiple location, communications network is provided as an overlay application to, for example, one or more private networks. The network adds increased flexibility to an existing private...
5974043 System and method for communicating information using the public switched telephone network and a wide area network  
A system and a method for communicating information using the public switched telephone network and a wide area network. The method includes the steps of a) the first system dialling a first...
5970135 Automatic call distributor with agent controlled call connection  
An automatic call distributor (12) having a device (10) for routing application telephone calls to any agent (20), a device (10) for routing an exterior position call directly to a particular agent...
5970131 Method for providing location/geographic portability in a system having different service providers within a common numbering plan area  
A method for enabling a plurality of Local Service Providers within a common Numbering Plan Area (NPA) to serve Subscribers of the plurality of Local Service Providers. The method includes the step...
5966653 Validating a forward-to-number within a mobile telecommunications system  
A request for call forwarding activation along with forward-to-number is received from a mobile station via one of the data channels such as a Stand-alone Dedicated Control Channel (SDCCH). The...
5963619 External incoming call switching method in automatic answering telephone subscribed in incoming call switching service  
A method for offering an incoming call switching service automatically in an automatic telephone answering system by remotely registering a telephone number of a desired destination using a remote...
5953401 Transparent caller interactive attendant bypass system  
Disclosed is a call processor for use with a telephone switching system which allows an incoming caller to complete the call to an internal destination without operator assistance and without...
5949867 Method for updating a local switch internal database in a system having different service providers within a common numbering plan area  
A method for enabling a plurality of Local Service Providers within a common Numbering Plan Area (NPA) to serve Subscribers of the plurality of Local Service Providers. The method includes the step...
5949866 Communications system for establishing a communication channel on the basis of a functional role or task  
A communications system is provided having first storage means for storing a role identifier identifying a functional role, the names of one or more people able to fulfill such a functional role,...
5943412 Method and apparatus for establishing an ISDN call between parties  
In a switched telecommunication network (PSTN or ISDN) between a calling party connected to an ISDN switched digital network and a destination called party whose call number is written "Z", the...
5943411 Method for routing an NP call  
A method of routing an interim NP call in which it is determined to give a called number interim NP redirection rather than conventional RCF redirection when the called number is to be ported. When...
5943393 Telecommunications intercept system  
A telephone wiretapping system having a call-forward event and reporting processor for producing a call-forward event control signal when a call from a calling party to a predetermined telephone...
5940490 Call processing to provide number portability  
A method of routing a call including a called number in a communications network such as a Public Switched Telephone Network (PSTN), the method including determining if the called number is a...
5933778 Method and apparatus for providing telecommunication services based on a subscriber profile updated by a personal information manager  
A subscriber enters personal information data into a personal information manager (PIM). The PIM, either automatically, or based on additional profile requests entered by the subscriber, generates...
5930700 System and method for automatically screening and directing incoming calls  
A system and method that allow a subscriber to have incoming telephone calls automatically screened and directed is described. The system allows a subscriber to automatically manage his incoming...
5930346 Extended public switched telephone network architecture with enhanced subscriber control on call setup  
A telephone call setup technique, based on an expanded originating subscriber dialing procedure, utilizing existing Public Switched Telephone Network (PSTN) facilities, provides a remote control...
5926534 Preemptive telecommunication interface for computer systems  
A preemptive telecommunication interface is provided with a microprocessor, non-volatile storage media containing a database, and software. The microprocessor is capable of reading incoming signals...
5926464 Customer telecommunication interface device with built-in network features  
Improved telecommunication apparatus is realized with a structure that is tailored to interact with the telecommunication network strictly in packet format. The apparatus includes circuitry for...
5920812 Call forwarding method and arrangement for a mobile terminating call  
A call forwarding method and arrangement for a mobile terminating call, for preventing the taped intermediate announcements that are often made during call forwarding, and which can cause a delay...
5920611 Method of intercepting telecommunications  
A method of intercepting the incoming and outgoing calls of a telecommunications subscriber. The call activity of the telecommunications line of the subscriber is monitored by a call processor of a...
5910982 Automatic routing and information system for telephonic services  
A system and method for automatically and seamlessly routing telephone calls across a telephone network. The system includes a telephone network interface box having a computer, a master file and...
5907608 Automatic routing and information system for telephonic services  
A system and method for automatically and seamlessly routing telephone calls across a telephone network. The system includes a telephone network interface box having a computer, a master file and...
5905791 Method and apparatus for providing combined communication services including local service and toll service  
An interexchange carrier (IXC) switch and an associated database route qualified calls dialed to local service provider (LSP) subscribers onto interconnecting facilitiies with local access...
5903845 Personal information manager for updating a telecommunication subscriber profile  
A subscriber enters personal information data into a personal information manager (PIM). The PIM, either automatically, or based on additional profile requests entered by the subscriber, generates...
5901214 One number intelligent call processing system  
A one number, multi-application, intelligent call processing system provides service benefits to a caller, a servicing location and/or a vanity number advertiser during a call, parallel to the call...
5901211 System and method for automatically transferring calls or allowing access  
A switching system for automatically transferring a call is provided. A detecting unit (80) is used to detect an event. First and second outputs (10, 20) are provided for receiving an incoming...
5892822 Method of and system for call routing compliant with international regulatory routing requirements  
A method of and system for routing switched termination telephone calls in accordance with international routing requirements and with consideration of available network capacity. A call is...
5892819 Call forward managed rerouting  
A method and system of managing call forwarding includes establishing criteria for selecting among possible links between nodes for forwarding calls from an originating node to a destination node....
5889845 System and method for providing a remote user with a virtual presence to an office  
A system and method for enabling a remote user to maintain a virtual presence at a corporate office and behave substantially as if the user were physically present at the corporate office. First...
5887056 Method for routing telephone calls to subscribers of different service providers within a common numbering plan area  
A method for enabling a plurality of Local Service Providers within a common Numbering Plan Area (NPA) to serve Subscribers of the plurality of Local Service Providers. The method includes the step...
5883950 System and method having a distributed external database  
A method for enabling a plurality of Local Service Providers within a common Numbering Plan Area (NPA) to serve Subscribers of the plurality of Local Service Providers. The method includes the step...
5881145 Redirection of calls to ported directory numbers in telephone networks  
In a telephone network having a plurality of network nodes, each having a unique network address and using out-of-band signalling for call setup and routing, a method is provided for the routing of...
5878338 System and method of restricting incoming calls by comparing the forwarded-from directory number to a directory number stored within the network  
The present invention provides a method and apparatus for selectively restricting only forwarded calls. Upon realizing that an incoming call was incorrectly forwarded, the terminal receiving the...