Matches 1 - 50 out of 211 1 2 3 4 5 >
Match Document Document Title
7391857 Methods and apparatus for forwarding caller ID data from a call answering device utilizing a call control system  
Methods and apparatus for forwarding Caller ID data on demand when retrieving messages from an answering device using an endpoint telecommunications device and an associated call control system...
7359498 Systems and methods for arranging a call  
According to one embodiment of the present invention, a method of arranging a call with a service provider is disclosed. The method includes: determining whether the service provider accepts...
7308081 Methods and systems for telephony call completion  
The present invention is directed to processing calls to busy telecommunications lines. In one embodiment, the presence of a subscriber accessing a computer network over a first telephone line via...
7301661 Communication terminal device and method of controlling same  
A communication terminal device which comprises an SIP call control unit that performs call control by using an SIP (Session Initiation Protocol), a recognition unit that recognizes that a calling...
7260202 Wait-time service in a telecommunications network  
A method for providing a wait-time service in a telecommunications network and a telecommunications system, comprising user terminals connected to a network via radio path. When a terminal user...
7245711 Virtual interaction queuing using internet protocols  
A method and system for processing a call when a call recipient is unavailable by using virtual interaction queuing techniques over IP networks are disclosed. The method includes queuing the call...
7231031 AIN call queuing  
An inexpensive alternative for call queuing is provided by queuing calls at an intelligent peripheral within an AIN telecommunication system. A call to the subscriber line is detected at a local...
7203298 Call completion services for hybrid public/private communications networks  
A communications network with callback completion to public network stations. An enterprise private network (EPN) includes a communications server, e.g., a private branch exchange (PBX) managing...
7185045 Ethernet interface device for reporting status via common industrial protocols  
An Ethernet interface device, and associated system and method, for reporting the status information data of Ethernet devices through common industrial protocols. The Ethernet interface device...
7167899 Web-content aware automatic call transfer system and process for mobile users and operators  
The Web customer contact system is based on distributed execution of service logic programs that can be dynamically altered based on changing business needs. The distributed and dynamic program...
7149299 System and method for call completion on busy subscribers  
System and methods for allowing the extension of the ISDN/GSM Call Completion to Busy Subscriber Supplementary Service across a Network Boundary between a general Switched Circuit Network (SCN)...
7146163 Sender-address-based telecommunications operator callback system and method  
A Sender-Address-Based Telecommunications Operator Call-back System and Method is disclosed. Unlike the prior systems, the present invention eliminates the use of a direct inward dialing telephone...
7116773 Reverse caller-identification  
A reverse caller identification system. Telecommunications devices are registered with respect to specific locations and are monitored with respect to users proximity to said devices. Prior to...
7103002 Communication management in networks having split control planes and user planes  
Methods of re-establishing a connection between a radio network node and a core network having a control plane entity and a user plane entity in a communication network and of detecting faulty...
7076044 Call queuing notification  
Call queuing is implemented in a telecommunications advanced intelligent network. After a call to a busy subscriber line in queued, a separate call to the subscriber is placed indicating status of...
7068770 Telephone status notification system  
A telephone line status notification system including at least one telephone line having a status, a communications network, at least one communications terminal which is connectable to the...
7054918 Method and system for integration of voice mail and call processing systems with computer-based electronic calendar applications  
A system and method for providing data communication between an information system, such as a LAN, and a communication system, such as a PBX operating under control of an automatic call routing...
7020261 Method for providing enhanced directory assistance upon command using out-of-band signaling  
A user calls a directory assistance service provider to search for a desired telephone number and be connected to a party at the desired number. In one such connection, the user is afforded...
7013129 Queuing for radio channel availability  
Apparatus and a method for establishing a cellular mobile call. If no radio traffic (voice or data) channels are available for a calling Mobile Station (MS), then a test is made to determine the...
6987848 Method for preventing overload condition in a circuit switched arrangement  
A method for alleviating congestion problems in prior art networks delays provision of dial tone signals to terminals that are, likely, carrying out a re-dial attempt in excess of a preselected...
6980792 Billing for replies in a communication system  
The invention relates to a method, a telecommunications system, a message server and terminal equipment enabling that the sender of a message can be billed for a reply to the message. In the method...
6963637 Methods, systems, and media to capture a redialing sequence and to redial  
Methods, systems, and media to capture a redialing sequence and to redial a phone or similar device are disclosed. Embodiments may capture a dialing sequence of a caller and provide access to the...
6895250 Method and relay station for callback communication  
In a method of establishing callback communication between first and second terminals via a relay station, the first terminal sends a callback request for establishing the callback communication to...
6885741 System and method for on-hold call back  
A method and system are disclosed for automated call back of a first telephone station that has been placed on hold by a second telephone station in an advanced intelligent network. The system...
6882720 Computer telephony integration  
When a terminating call is forwarded by a CTI-enabled switch to an off-switch destination, the associated CTI controller is notified of the delivery of that call and in response the controller...
6882719 Method for providing outgoing call reservation service in exchange system  
A method for carrying out an outgoing call reservation service, method comprises the steps of determining whether there is an input of the outgoing call reservation request from a calling...
6879683 System and method for providing a call back option for callers to a call center  
A system and method for providing a call back option to a customer of a call center. According to one embodiment, the system includes a telecommunications switch and an automatic call distributor...
6856598 Communications system  
In a communication network where a subscriber is connected to switches in an originating carrier communications are routed to and/or from the subscriber via at least one communications carrier...
6792094 Intelligent call connection service  
At telecommunication service that takes caller mobility into account and allows the caller to connect to a destination on one attempt. The intelligent call connection service according to the...
6782417 Advertising system for callers to busy data service providers  
Advertising system for callers to busy data service providers. A caller to an ISP or similar service for which the number is busy can be automatically connected to a server which provides...
6779020 Establishing communications between a calling server and a called server according to services subscribed by their respective calling and called parties  
The facilities of a communications system are enhanced by providing a server that operates in behalf of a calling party and a server that operates in behalf of a called party to respectively...
6771760 Callback imitation as incoming calls  
A method for managing communication between a communications center and a party outside the center, which center has a central communications switch which is configured to generate incoming call...
6754324 Systems and methods for no-answer redial and connect  
A calling party dials a called party, a no-answer status is received, and the called number is automatically redialed at intervals until receiving an answer status or reaching a maximum limit....
6738470 Distributed gateway system for telephone communications  
A distributed system of gateways for establishing telephone communication connections between digital telephone service (e.g., DSL) subscribers and analog subscribers. A DSL subscriber's telephone...
6724885 Automatic call distribution center with queue position restoration for call-back customers  
A novel Automatic Call Distribution (ACD) Center allows an on-hold customer, upon learning of an unacceptable waiting time for service, to accept a date- and time-stamped “Priority Token,” and...
6711240 Systems and methods for per use message delivery  
A calling party dials a called party, leaves a message on a voice messaging system after either receiving a busy status or a no-answer status, and the messaging system dials the called party at...
6704404 Callback telecommunication system and method  
A system and method for call-back handling are described. A call from a caller to a client, is received and the number at which the caller can be called back is determined. The call-back handler...
6687359 Method for controlling a telephone call between two items of terminating equipment  
The invention allows a calling party who fails to get through to a called number and is diverted to a mailbox to set-up automatic re-dialling of the number. This entails the calling party's phone...
6681006 Service activation upon automatic callback and automatic recall expiration  
The present invention addresses the current limitations of the automatic callback and automatic recall (AC/AR) features. Upon activation of AC/AR and subsequent timeout, the calling party receives...
6639973 Mobile originator call control  
An originating party ( 10 ) places a call through an originating party called control ( 30 ), through a network ( 40 ), through a terminating party call control ( 50 ) to a terminating subscriber (...
6621896 Self-screening telephone  
A telephone having a self-screening mode. The self-screening mode made be switched on and off via an enabling circuit. When activated, the self-screening mode informs the caller that the call is...
6614896 Advertising system for callers to busy numbers  
Advertising system for callers to busy numbers. When a call is received for a busy directory number the originator is notified and a determination is made as to whether the originator would like to...
6597785 Automatic caller ID call log dial back  
A telephone system incorporating the present invention provides the capability for automated dialing of a telephone number stored in a caller ID log by determining the correct dialing procedure and...
6597779 Method, apparatus and system for call holding  
A method and system for managing a telephony connection on hold to reduce the use of resources within the telephony network and/or to allow the user on hold to place their telephony device into an...
6567505 Method and apparatus for camp-on service control  
After a camp-on to a telephone B has been registered by a telephone A, when a callback is returned by detecting call termination of the telephone B, the callback can be temporarily released or the...
6546096 Proximity detector for initiating automatic callback  
A proximity detector ( 111 ) is provided for causing automatic callback. The proximity detector ( 111 ) causes the called party's telephone ( 506 ) to send a signal to the telephone system...
6546087 Method and system for enabling queue camp-on for skills-based routing  
In an automated call management method and system, automated processing is used to collect customer information that enables skills-based call routing and a camp-on approach to efficiently handling...
6519258 ATM exchange  
A temporarily saved band value management table for managing temporarily saved band value is provided, as is a band management table for managing empty band value in the storage device of an ATM...
6516060 Advanced call sequencing service  
A communications system is designed to prevent premature termination of the sequencing process for sequencing calls by a) disabling voice mail features for all calls in the sequence, except for the...
6496568 Method and apparatus for providing automated notification to a customer of a real-time notification system  
An automated method and apparatus for notifying subscribers of a customer message manager notification system upon changes in some real-time data is disclosed. Subscribers are notified in an order...
Matches 1 - 50 out of 211 1 2 3 4 5 >